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Insurance & Technology January 5, 2007 Maria Woehr	A New Extension Safeway implements ShoreTel's Enterprise IP Phone System, reducing maintenance costs and improving disaster recovery capabilities.
Insurance & Technology May 18, 2004 Julie Gallagher	Speaking Up for VoIP As Voice over IP matures, more insurance technologists than ever are clearing the hurdles that once hindered the protocol's full potential.
Insurance & Technology June 14, 2005 Anthony O'Donnell	VoIP - Key to Convergence VoIP is a key milestone in the next generation of network technology in the insurance industry.
Insurance & Technology October 29, 2003 Julie Gallagher	Insurers Speak Up for VoIP Intrigued by the possibility of lower costs and greater flexibility, a number of insurance carriers are moving toward IP-enabling their traditional PBX systems.
CIO September 15, 2005 Susannah Patton	Dial VoIP For Vulnerability Voice over Internet Protocol offers great savings in long-distance calls. But without extensive safeguards, VoIP can expose your phone system to the havoc affecting the rest of the Web.
Bank Systems & Technology June 1, 2004 Cynthia Ramsaran	VoIP, Very Next in Line Banks wait for the right time to invest in Voice over IP.
Bank Systems & Technology October 6, 2006 Peggy Bresnick Kendler	Converged Communications Traditionally touted for their cost savings and enhanced functionality, VOIP and IP telephony now are helping banks to improve resource management, business continuity, customer service and overall performance.
PC Magazine June 22, 2004 Charlotte Wolter	VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses.
Bank Systems & Technology May 3, 2005 Jim Middlemiss	The Evolution of VoIP Thanks to Voice over Internet Protocol (VoIP) technology from Basking Ridge, N.J.-based Avaya, Bank 10's morning conference calls now go off without a hitch.
InternetNews May 11, 2005 Sean Michael Kerner	British Airways in Major VoIP Deployment Cisco gets the contract that pushes IP telephony across airline giant's employee base.
Wall Street & Technology June 22, 2004 Jim Middlemiss	Is VoIP Ready for the Mass Market? Once confined to the enterprise phone system, it's now finding its way into everything from call centers to trading floors.
InternetNews September 28, 2004 Colin C. Haley	BofA Banking on VoIP Bank of America today became the second marquee company in as many weeks to choose Voice over IP as a way to cut costs and improve productivity.
Wall Street & Technology March 22, 2005 Anthony Guerra	Two Worlds Come Together Firms believed that they might be able to disband their voice networks and move that traffic to their IP infrastructure. But, as with most new technology, there have been unforeseen bends in the VoIP road - both for better and for worse.
CFO September 15, 2003 Anne Stuart	An Easier Call to Make IP telephony companies ask Corporate America the inevitable question: Can you hear me now?
eCFO June 2001 Anthony Sibillin	Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand...
Wall Street & Technology May 15, 2006 Cory Levine	Getting Crafty With VoIP As VoIP providers work the kinks out of their products and services, the banking industry may not be able to afford to ignore the technology.
IEEE Spectrum March 2005 Steven Cherry	Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs.
Wall Street & Technology February 27, 2005 Jim Middlemiss	CIO Challenge -- VoIP Managing traditional analog hoot-n-holler networks, which are critical to investment management firms' operations, can be expensive and challenging, so many CIOs are eyeing alternatives. For some, the answer is IP telephony.
PC Magazine June 8, 2004 Brad Grimes	Net Calling Is Coming In Loud and Clear For CDW Corp., the computer products reseller, VoIP is paying off.
CRM September 24, 2004 Coreen Bailor	VoIP in the Contact Center: Another Fad or Here to Stay? Although VoIP is growing in popularity, its adoption has been anything but rapid.
T.H.E. Journal December 2005 Jacob Milner	VoIP to the Rescue Faced with the challenges hampering school communications nationwide, three districts forge into the 21st century with Web-based telephony.
T.H.E. Journal November 2008 Dian Schaffhauser	Is VoIP Worth It? School districts have by and large had great results implementing VoIP, which has become the conduit for delivering expanded functionality, achieving greater internal control, and gaining freedom from onerous monthly phone bills.
The Motley Fool September 28, 2004 Alyce Lomax	Cisco, VoIP Star? As telecoms scramble to provide VoIP, Cisco waits in the wings.
CIO February 15, 2002 Chuck Papageorgiou	Voice in the Wilderness Voice over IP sounds like a good idea until you ask---and answer---the hard questions: quality of service, extra hardware, cost of ownership, contractual issues, etc.
PC Magazine October 12, 2005 Oliver Kaven	VoIP Gets Down to Small Business IP-based phone systems for businesses are expected to surpass traditional phone systems this year... Avaya IP Office 406 V2... ShoreTel telephony platform... Switchvox PBX... 3Com NBX V3000... Analog Telephony Adapter (ATA)...
InternetNews June 6, 2005 Jim Wagner	Has VoIP Hit Yet? Experts say 2005/2006 will be good years for IP-based telephony, though hurdles remain to be cleared.
CAUSE/EFFECT Vol 22 Num 2 1999 Dale Smith & Dave Barta	VoIP-A Practical Campus Perspective ...A key catalyst to this change will be Voice over IP (Internet protocol) services...
CIO January 1, 2003 Ben Worthen	VoIP Speaks Softly The advantages of an IP-voice network over traditional telephony are not staggering, and, in this economy, the cost of replacing copper phone lines with Ethernet cable just isn't worth it.
T.H.E. Journal March 2005 Dan Young	VoIP in a Campus Environment VoIP telephony increases efficiency and lowers costs for businesses. It is also a recruiting tool in higher education.
PHONE+ June 16, 2009 Khali Henderson	Hosted VoIP Sales Up In a Down Economy Whether you are an IP PBX dealer in denial or a reluctant telephony agent, it's time you thought long and hard about your stance on hosted VoIP.
CIO March 15, 2004 Matt Villano	IT Phone Home - Essential Technology As the world awakens to voice over IP, some CIOs already are reaping the benefits.
InternetNews February 1, 2005 Jim Wagner	IP Fueling Strong Telco Comeback Companies switching private telephone networks to converged technologies are key drivers of renewed growth in telecom spending, according to the TIA's annual outlook.
PC World August 2001 Michael Desmond	Enterprise Technology: IP Telephony Goes to Work Net-based phone systems are finally catching on for business use. Here's the good, the bad, and the future...
Bank Systems & Technology October 30, 2007 Maria Bruno-Britz	Telecom Technology Factors Into Banks' Competitive Strategies Banks are thinking more strategically about their telecom deployments.
InternetNews June 21, 2004 Jim Wagner	Beyond VoIP VoIP is so turn of the century. But new features, such as forwarding calls to PDAs on the shop floor, aim to improve its allure.
PC Magazine September 13, 2006 Matthew D. Sarrel	VoIP Sends the Message If you're opening a new office or looking to switch out your phone system, an IP PBX VoIP system could save you money.
CFO October 1, 2007 Elaine Appleton Grant	Audio Now Visual The venerable office telephone finally joins the digital age. Internet telephony boasts features that plain old telephone service (POTS) can't match.
Wall Street & Technology February 12, 2004 Ivy Schmerken	Turn Up the Volume on VoIP Financial-services firms are jumping on the VoIP bandwagon, motivated by cost savings and technology advances. But quality is still a concern.
InternetNews November 28, 2007 Sean Gallagher	Wiretapping Just The Start of VoIP's Security Woes IP-based telephony faces a broad array of threats beyond eavesdropping. And enterprises and telcos may not be ready to deal with them, experts caution.
Bank Technology News July 2004 Karen Krebsbach	Kick That Tin Can: Banks Adopt VoIP It's only a matter of time before the entire banking industry is run on voice-over Internet protocol.
CIO May 14, 2010 Grant Gross	VoIP: Why CIOs Are Choosing It Now VoIP telephone systems are appealing to CIOs at companies that need cost-effective and flexible ways to connect workers wherever they are.
InternetNews March 3, 2004 Drew Robb	Making the Switch to VoIP Replacing existing internal phone systems with VoIP networks can cut costs, simplify administration and enable a variety of new applications that improve collaboration and productivity.
PHONE+ September 25, 2009 William Bumbernick	Selling VoIP as a Disaster Recovery Solution Hosted VoIP improves telecommunications continuity and brings profit opportunity to channel partners.
CIO September 15, 2001 Fred Hapgood	Call of the Internet Voice over IP technology may finally get off hold...
InternetNews January 2, 2004 Erin Joyce	Q&A: Gopi Gopinath, President, Equant The president of the data networking company's products division talks about who's sitting on the fence about VoIP, and who isn't.
InternetNews August 11, 2005	Cable One Selects Nortel for VoIP The cable operator will use the gear to launch VoIP in up to 45 U.S. markets.
InternetNews April 2, 2004 Michael Singer	Small Players Team up for Nationwide Hosted VoIP IP telephony hardware manufacturer Convedia signs deals with PointOne and IPeria to bring an enterprise alternative to AT&T and Vonage.
T.H.E. Journal March 2005 Jeanne Flatland	Integrating Voice Into the School Network: Benefits of Wireless VoIP Implementing wireless VoIP in K-12 schools improves communication and can help to reduce network costs.
InternetNews September 7, 2005 Sean Michael Kerner	IP PBX and Carrier VoIP Equipment Sales Continue to Climb IP PBX sales are up and Carrier VoIP Equipment sales have broken yet another record, according to stats from research firm Infonetics.
Bank Systems & Technology June 2, 2004	One Question For: Jim Barry, OneUnited Bank What was OneUnited Bank's main concern when implementing Voice over IP telephony technology?