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Bank Systems & Technology May 3, 2005 Jim Middlemiss	The Evolution of VoIP Thanks to Voice over Internet Protocol (VoIP) technology from Basking Ridge, N.J.-based Avaya, Bank 10's morning conference calls now go off without a hitch.
Wall Street & Technology February 12, 2004 Ivy Schmerken	Turn Up the Volume on VoIP Financial-services firms are jumping on the VoIP bandwagon, motivated by cost savings and technology advances. But quality is still a concern.
CIO September 15, 2005 Susannah Patton	Dial VoIP For Vulnerability Voice over Internet Protocol offers great savings in long-distance calls. But without extensive safeguards, VoIP can expose your phone system to the havoc affecting the rest of the Web.
Insurance & Technology April 5, 2006 Maria Woehr	Call Forward Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to VoIP.
Insurance & Technology May 18, 2004 Julie Gallagher	Speaking Up for VoIP As Voice over IP matures, more insurance technologists than ever are clearing the hurdles that once hindered the protocol's full potential.
Bank Systems & Technology October 6, 2006 Peggy Bresnick Kendler	Converged Communications Traditionally touted for their cost savings and enhanced functionality, VOIP and IP telephony now are helping banks to improve resource management, business continuity, customer service and overall performance.
eCFO June 2001 Anthony Sibillin	Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand...
InternetNews April 30, 2004 Colin C. Haley	Ready For VoIP? Think and Think Again Sure, switching to lower-cost voice over IP sounds good. But there are pitfalls to look out for as you expand your IP network.
CRM September 24, 2004 Coreen Bailor	VoIP in the Contact Center: Another Fad or Here to Stay? Although VoIP is growing in popularity, its adoption has been anything but rapid.
Bank Systems & Technology June 1, 2004 Cynthia Ramsaran	VoIP, Very Next in Line Banks wait for the right time to invest in Voice over IP.
Insurance & Technology June 14, 2005 Anthony O'Donnell	VoIP - Key to Convergence VoIP is a key milestone in the next generation of network technology in the insurance industry.
CFO September 15, 2003 Anne Stuart	An Easier Call to Make IP telephony companies ask Corporate America the inevitable question: Can you hear me now?
PC Magazine June 22, 2004 Charlotte Wolter	VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses.
InternetNews September 28, 2004 Colin C. Haley	BofA Banking on VoIP Bank of America today became the second marquee company in as many weeks to choose Voice over IP as a way to cut costs and improve productivity.
Wall Street & Technology May 15, 2006 Cory Levine	Getting Crafty With VoIP As VoIP providers work the kinks out of their products and services, the banking industry may not be able to afford to ignore the technology.
Insurance & Technology October 29, 2003 Julie Gallagher	Insurers Speak Up for VoIP Intrigued by the possibility of lower costs and greater flexibility, a number of insurance carriers are moving toward IP-enabling their traditional PBX systems.
CIO February 15, 2002 Chuck Papageorgiou	Voice in the Wilderness Voice over IP sounds like a good idea until you ask---and answer---the hard questions: quality of service, extra hardware, cost of ownership, contractual issues, etc.
Wall Street & Technology March 22, 2005 Anthony Guerra	Two Worlds Come Together Firms believed that they might be able to disband their voice networks and move that traffic to their IP infrastructure. But, as with most new technology, there have been unforeseen bends in the VoIP road - both for better and for worse.
CIO January 1, 2003 Ben Worthen	VoIP Speaks Softly The advantages of an IP-voice network over traditional telephony are not staggering, and, in this economy, the cost of replacing copper phone lines with Ethernet cable just isn't worth it.
Wall Street & Technology March 21, 2006	Voice and Data Convergence Continues Voice over IP (VoIP) technology is poised to make a splash in trading rooms, according to a new survey.
Wall Street & Technology February 27, 2005 Jim Middlemiss	CIO Challenge -- VoIP Managing traditional analog hoot-n-holler networks, which are critical to investment management firms' operations, can be expensive and challenging, so many CIOs are eyeing alternatives. For some, the answer is IP telephony.
CAUSE/EFFECT Vol 22 Num 2 1999 Dale Smith & Dave Barta	VoIP-A Practical Campus Perspective ...A key catalyst to this change will be Voice over IP (Internet protocol) services...
InternetNews September 7, 2005 Sean Michael Kerner	IP PBX and Carrier VoIP Equipment Sales Continue to Climb IP PBX sales are up and Carrier VoIP Equipment sales have broken yet another record, according to stats from research firm Infonetics.
T.H.E. Journal December 2005 Jacob Milner	VoIP to the Rescue Faced with the challenges hampering school communications nationwide, three districts forge into the 21st century with Web-based telephony.
PC World September 26, 2007 Mark Sullivan	How to Switch to VoIP Phone Service Switching to VoIP can be especially worthwhile if your company spends a lot on long-distance calls to far-flung employees, partners, and contacts. Here's how to make VoIP work for you.
HBS Working Knowledge September 26, 2005 Kevin Werbach	Dialing in the VoIP Strategic Advantage Since VoIP turns voice into Internet-friendly data packets, it can -- and will -- replace the rigid, packaged phone services that most companies still use. Deployment may be incremental, but companies should be thinking about where VoIP could take them.
CFO October 1, 2007 Elaine Appleton Grant	Audio Now Visual The venerable office telephone finally joins the digital age. Internet telephony boasts features that plain old telephone service (POTS) can't match.
InternetNews February 7, 2005 Colin C. Haley	VoIP Players Form Security Alliance Networkers, software vendors and researchers team up to see that VoIP security keeps pace with adoption.
BusinessWeek May 17, 2004 Stephen Wildstrom	At Last, You Can Ditch The Phone Company Voice over Internet protocol lets you make clear, fast calls over the Internet, using a plain phone.
Bank Technology News July 2004 Karen Krebsbach	Kick That Tin Can: Banks Adopt VoIP It's only a matter of time before the entire banking industry is run on voice-over Internet protocol.
U.S. Banker October 2004 Michael Dumiak	VoIP: Kick That Tin Can Bank CIOs convinced that "huge savings" and "improved operational efficiencies" were terms that wouldn't be found in the same sentence have learned to rethink their IT strategy, thanks to voice-over Internet protocol.
IEEE Spectrum March 2005 Steven Cherry	Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs.
Financial Planning November 1, 2005 Ed McCarthy	Internet Calling Advisers have begun experimenting with VoIP services -- which send voice messages over data lines -- with mixed results.
InternetNews November 28, 2007 Sean Gallagher	Wiretapping Just The Start of VoIP's Security Woes IP-based telephony faces a broad array of threats beyond eavesdropping. And enterprises and telcos may not be ready to deal with them, experts caution.
InternetNews July 30, 2004 Craig McGuire	In Focus: VoIP Need help making sense of the VoIP hype? Quick stats, fast facts about VoIP.
InternetNews March 3, 2004 Drew Robb	Making the Switch to VoIP Replacing existing internal phone systems with VoIP networks can cut costs, simplify administration and enable a variety of new applications that improve collaboration and productivity.
Investment Advisor May 2007 Lauren Barack	The Digital Wire VoIP can provide financial advisors with communications services that improve business and satisfy clients. Here's what you need to know.
Inc. November 2004 Michael Fitzgerald	Can You Hear Me Now? Entrepreneurs attracted to Internet phone systems to save money are surprised by the superior features.
PHONE+ September 25, 2009 William Bumbernick	Selling VoIP as a Disaster Recovery Solution Hosted VoIP improves telecommunications continuity and brings profit opportunity to channel partners.
CAUSE/EFFECT Vol 22 Num 2 1999 Scott V. Street	IP Telephony: The End of the World as We Know It? We are hearing more and more that traditional voice technology, including the standard PBX, is going the way of the telegraph key and the Pony Express: valuable and functional communications systems being replaced by new, bigger, better, cheaper technologies....
InternetNews April 4, 2005 Sean Michael Kerner	IDC: A Boom in VoIP New stats project residential VoIP growth to explode over the next five years.
Inc. November 2008	Calling the VoIP Way Basics of VoIP and help selecting the right VoIP you.
InternetNews September 21, 2004 Colin C. Haley	Ford in Major Shift to VoIP The auto giant plans to switch 50,000 employees to the technology at more than 110 facilities.
CIO February 1, 2003 Fred Hapgood	Net Talk Gets Real It is widely accepted that sooner or later VoIP will sweep the board, offering simpler management, lower costs and voice-application integration. However, at least for the moment, old-fashioned switched connection telephony is pretty good at its core mission.
Knowledge@Wharton	Time to Redial: VOIP (Voice Over Internet Protocol) Makes a Comeback Declared dead just a few years ago, voice over Internet Protocol (VOIP) -- or the ability to make phone calls over the Internet -- is back, bearing all the markings of a Next Big Thing.
The Motley Fool September 28, 2004 Alyce Lomax	Cisco, VoIP Star? As telecoms scramble to provide VoIP, Cisco waits in the wings.
PC Magazine July 13, 2004 Alan Cohen	VoIP: Getting Better All the Time Your next gadget could be a hybrid cellular/Wi-Fi/VoIP phone.
AskMen.com Al Samson	VoIP: The New Telephone One of the most groundbreaking aspects of the Internet is the use of the infrastructure to speak on the telephone. This system is called Voice over Internet Protocol.
InternetNews June 6, 2005 Jim Wagner	Has VoIP Hit Yet? Experts say 2005/2006 will be good years for IP-based telephony, though hurdles remain to be cleared.
InternetNews August 23, 2005 Jim Wagner	VoIP Equipment Now Trumps Traditional Lines In-Stat's research cites comfort level with VoIP and converging voice and data departments for the move from traditional telephone networks to digital.