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U.S. Banker October 2004 Michael Dumiak	VoIP: Kick That Tin Can Bank CIOs convinced that "huge savings" and "improved operational efficiencies" were terms that wouldn't be found in the same sentence have learned to rethink their IT strategy, thanks to voice-over Internet protocol.
Bank Systems & Technology June 1, 2004 Cynthia Ramsaran	VoIP, Very Next in Line Banks wait for the right time to invest in Voice over IP.
CFO September 15, 2003 Anne Stuart	An Easier Call to Make IP telephony companies ask Corporate America the inevitable question: Can you hear me now?
Bank Systems & Technology October 6, 2006 Peggy Bresnick Kendler	Converged Communications Traditionally touted for their cost savings and enhanced functionality, VOIP and IP telephony now are helping banks to improve resource management, business continuity, customer service and overall performance.
Bank Systems & Technology May 3, 2005 Jim Middlemiss	The Evolution of VoIP Thanks to Voice over Internet Protocol (VoIP) technology from Basking Ridge, N.J.-based Avaya, Bank 10's morning conference calls now go off without a hitch.
CIO September 15, 2005 Susannah Patton	Dial VoIP For Vulnerability Voice over Internet Protocol offers great savings in long-distance calls. But without extensive safeguards, VoIP can expose your phone system to the havoc affecting the rest of the Web.
Insurance & Technology April 5, 2006 Maria Woehr	Call Forward Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to VoIP.
Wall Street & Technology June 22, 2004 Jim Middlemiss	Is VoIP Ready for the Mass Market? Once confined to the enterprise phone system, it's now finding its way into everything from call centers to trading floors.
Bank Systems & Technology October 30, 2007 Maria Bruno-Britz	Telecom Technology Factors Into Banks' Competitive Strategies Banks are thinking more strategically about their telecom deployments.
InternetNews February 7, 2005 Colin C. Haley	VoIP Players Form Security Alliance Networkers, software vendors and researchers team up to see that VoIP security keeps pace with adoption.
Wall Street & Technology March 22, 2005 Anthony Guerra	Two Worlds Come Together Firms believed that they might be able to disband their voice networks and move that traffic to their IP infrastructure. But, as with most new technology, there have been unforeseen bends in the VoIP road - both for better and for worse.
Insurance & Technology October 29, 2003 Julie Gallagher	Insurers Speak Up for VoIP Intrigued by the possibility of lower costs and greater flexibility, a number of insurance carriers are moving toward IP-enabling their traditional PBX systems.
Wall Street & Technology February 12, 2004 Ivy Schmerken	Turn Up the Volume on VoIP Financial-services firms are jumping on the VoIP bandwagon, motivated by cost savings and technology advances. But quality is still a concern.
PC Magazine June 22, 2004 Charlotte Wolter	VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses.
IEEE Spectrum March 2005 Steven Cherry	Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs.
Commercial Investment Real Estate Nov/Dec 2006 Craig Castillo	Setting the Tone Commercial real estate owners will find making the simple switch from a traditional phone system to a VoIP solution allows them to offer something their competitors can't: A lease package that comes complete with advanced and ready-to-use telecommunications options.
Inc. March 1, 2003 Anne Stuart	Technology: Good Call Voice-over IP -- telephoning on the Web -- is at last coming into its own as a way to save big on telecom.
InternetNews June 3, 2004 Craig McGuire	SMBs Seen as Fertile For VoIP Growth Experts say plenty of challenges exist with opportunities.
Insurance & Technology May 18, 2004 Julie Gallagher	Speaking Up for VoIP As Voice over IP matures, more insurance technologists than ever are clearing the hurdles that once hindered the protocol's full potential.
Insurance & Technology June 14, 2005 Anthony O'Donnell	VoIP - Key to Convergence VoIP is a key milestone in the next generation of network technology in the insurance industry.
T.H.E. Journal November 2008 Dian Schaffhauser	Is VoIP Worth It? School districts have by and large had great results implementing VoIP, which has become the conduit for delivering expanded functionality, achieving greater internal control, and gaining freedom from onerous monthly phone bills.
BusinessWeek May 17, 2004 Stephen Wildstrom	At Last, You Can Ditch The Phone Company Voice over Internet protocol lets you make clear, fast calls over the Internet, using a plain phone.
InternetNews April 30, 2004 Colin C. Haley	Ready For VoIP? Think and Think Again Sure, switching to lower-cost voice over IP sounds good. But there are pitfalls to look out for as you expand your IP network.
eCFO June 2001 Anthony Sibillin	Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand...
Bank Technology News December 2005 Glen Fest	Voip Security Threats: Swimming With The Sleeping Sharks? Banks' enthusiasm for installing VoIP shows no signs of waning. Will hackers, spammers, phishers and other criminals soon notice and start to take advantage?
PC World November 2004 Anne Kandra	Should You Switch to a Net Phone? Making calls over your broadband connection can save you some money.
Investment Advisor May 2007 Lauren Barack	The Digital Wire VoIP can provide financial advisors with communications services that improve business and satisfy clients. Here's what you need to know.
CRM September 24, 2004 Coreen Bailor	VoIP in the Contact Center: Another Fad or Here to Stay? Although VoIP is growing in popularity, its adoption has been anything but rapid.
The Motley Fool February 12, 2008 Dan Caplinger	Where You'll Find the Best Rates As customers have moved to the Internet for financial solutions, banks have paid attention.
T.H.E. Journal December 2005 Jacob Milner	VoIP to the Rescue Faced with the challenges hampering school communications nationwide, three districts forge into the 21st century with Web-based telephony.
Wall Street & Technology May 15, 2006 Cory Levine	Getting Crafty With VoIP As VoIP providers work the kinks out of their products and services, the banking industry may not be able to afford to ignore the technology.
CRM September 2012 Leonard Klie	HD Voice Clears Up the Phone Experience Wideband audio could be the next evolution -- or revolution -- in technologies to hit the contact center space.
CIO March 15, 2004 Matt Villano	IT Phone Home - Essential Technology As the world awakens to voice over IP, some CIOs already are reaping the benefits.
InternetNews April 4, 2005 Sean Michael Kerner	IDC: A Boom in VoIP New stats project residential VoIP growth to explode over the next five years.
Wall Street & Technology February 27, 2005 Jim Middlemiss	CIO Challenge -- VoIP Managing traditional analog hoot-n-holler networks, which are critical to investment management firms' operations, can be expensive and challenging, so many CIOs are eyeing alternatives. For some, the answer is IP telephony.
Bank Systems & Technology June 26, 2006 Maria Bruno-Britz	Lands of Opportunity The international opportunities for U.S. banks with the right IT and know-how can be huge, provided they follow the appropriate strategy.
Bank Systems & Technology August 3, 2005 Peggy Bresnick Kendler	Core Systems To Improve To improve customer service, product development, regulatory compliance and fraud prevention, banks must transform their core systems to enable more agile business processes.
Inc. November 2008	Calling the VoIP Way Basics of VoIP and help selecting the right VoIP you.
Financial Planning November 1, 2005 Ed McCarthy	Internet Calling Advisers have begun experimenting with VoIP services -- which send voice messages over data lines -- with mixed results.
Entrepreneur September 2005 Amanda C. Kooser	Answer the Call Here's how two very different businesses shed their old telephone systems and got onboard with some of the latest technology.
PC Magazine September 13, 2006 Matthew D. Sarrel	VoIP Sends the Message If you're opening a new office or looking to switch out your phone system, an IP PBX VoIP system could save you money.
PC Magazine June 20, 2007 Matthew D. Sarrel	Boost Connectivity with Broadband VoIP After 25 years in the travel biz, this SMB set its own staff free.
Bank Technology News October 2005 Michael Sisk	IP Telephony: UMB's Getting Clear Signals For VOIP Quality of service classes allow banks to rank which activities should get priority on a network. It's getting a try at institutions such as Kansas City's UMB Bank.
Inc. November 2004 Michael Fitzgerald	Can You Hear Me Now? Entrepreneurs attracted to Internet phone systems to save money are surprised by the superior features.
AskMen.com Al Samson	VoIP: The New Telephone One of the most groundbreaking aspects of the Internet is the use of the infrastructure to speak on the telephone. This system is called Voice over Internet Protocol.
CIO January 1, 2003 Ben Worthen	VoIP Speaks Softly The advantages of an IP-voice network over traditional telephony are not staggering, and, in this economy, the cost of replacing copper phone lines with Ethernet cable just isn't worth it.
Entrepreneur January 2005 Amanda C. Kooser	VoIP Lessons VoIP offers cost savings, convenience and features, but there are a few drawbacks that you should be aware of. The good news is that many of these issues can be dealt with through proper planning and implementation.
InternetNews September 28, 2004 Colin C. Haley	BofA Banking on VoIP Bank of America today became the second marquee company in as many weeks to choose Voice over IP as a way to cut costs and improve productivity.
The Motley Fool September 28, 2004 Alyce Lomax	Cisco, VoIP Star? As telecoms scramble to provide VoIP, Cisco waits in the wings.
InternetNews March 3, 2004 Drew Robb	Making the Switch to VoIP Replacing existing internal phone systems with VoIP networks can cut costs, simplify administration and enable a variety of new applications that improve collaboration and productivity.