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Inc. February 18, 2003 Anne Stuart	The Present, and Future, of VoIP Voice-over Internet protocol (VoIP) is here to stay, and many businesses already have begun using it to help drastically cut their telecom costs.
Knowledge@Wharton	Time to Redial: VOIP (Voice Over Internet Protocol) Makes a Comeback Declared dead just a few years ago, voice over Internet Protocol (VOIP) -- or the ability to make phone calls over the Internet -- is back, bearing all the markings of a Next Big Thing.
Bank Systems & Technology June 1, 2004 Cynthia Ramsaran	VoIP, Very Next in Line Banks wait for the right time to invest in Voice over IP.
InternetNews September 28, 2004 Colin C. Haley	BofA Banking on VoIP Bank of America today became the second marquee company in as many weeks to choose Voice over IP as a way to cut costs and improve productivity.
The Motley Fool September 28, 2004 Alyce Lomax	Cisco, VoIP Star? As telecoms scramble to provide VoIP, Cisco waits in the wings.
InternetNews February 7, 2005 Colin C. Haley	VoIP Players Form Security Alliance Networkers, software vendors and researchers team up to see that VoIP security keeps pace with adoption.
Entrepreneur January 2005 Amanda C. Kooser	VoIP Lessons VoIP offers cost savings, convenience and features, but there are a few drawbacks that you should be aware of. The good news is that many of these issues can be dealt with through proper planning and implementation.
InternetNews March 3, 2004 Drew Robb	Making the Switch to VoIP Replacing existing internal phone systems with VoIP networks can cut costs, simplify administration and enable a variety of new applications that improve collaboration and productivity.
PC Magazine June 8, 2004 Brad Grimes	Net Calling Is Coming In Loud and Clear For CDW Corp., the computer products reseller, VoIP is paying off.
PC Magazine July 13, 2004 Alan Cohen	VoIP: Getting Better All the Time Your next gadget could be a hybrid cellular/Wi-Fi/VoIP phone.
InternetNews July 21, 2004 Michael Singer	Users Weigh in on VoIP 'Must Haves' One out of five Internet users surveyed say they are likely to subscribe to VoIP, according to a new report.
CIO February 15, 2002 Chuck Papageorgiou	Voice in the Wilderness Voice over IP sounds like a good idea until you ask---and answer---the hard questions: quality of service, extra hardware, cost of ownership, contractual issues, etc.
Insurance & Technology April 5, 2006 Maria Woehr	Call Forward Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to VoIP.
InternetNews October 7, 2004 Colin C. Haley	Report: VoIP to Top 12M Homes by 2009 JupiterResearch predicts broadband telephony is poised for take off. Who's best-positioned to grab the new customers?
Wall Street & Technology June 22, 2004 Jim Middlemiss	Is VoIP Ready for the Mass Market? Once confined to the enterprise phone system, it's now finding its way into everything from call centers to trading floors.
This Old House May 2007 Jason Carpenter	Cutting the Cord Voice Over Internet Protocol phone services are growing in popularity and can save big bucks. You can even install them yourself.
InternetNews September 23, 2005 Colin C. Haley	A Disconnect Between SMBs, VoIP SMB decision-makers are interested in VoIP, but service providers aren't making it easy for them to buy.
CFO September 15, 2003 Anne Stuart	An Easier Call to Make IP telephony companies ask Corporate America the inevitable question: Can you hear me now?
The Motley Fool January 14, 2005 Kelvin Taylor	Talking in Style With VoIP VoIP is finally reaching consumers, and several companies are looking to cash in.
InternetNews February 2, 2005 Colin C. Haley	Cable VoIP Use Soars The number of cable IP telephony users soared to nearly 500,000 last year, according to new research.
The Motley Fool August 24, 2004 Alyce Lomax	Is VoIP Ready to Come Home? Word that AT&T will offer CallVantage through Best Buy's 600-plus stores could do a lot toward making voice over Internet Protocol a common household item.
Bank Systems & Technology May 3, 2005 Jim Middlemiss	The Evolution of VoIP Thanks to Voice over Internet Protocol (VoIP) technology from Basking Ridge, N.J.-based Avaya, Bank 10's morning conference calls now go off without a hitch.
PHONE+ July 2, 2010 Doug Allen	HD VoIP Partner Advantage While there has been growing awareness of the technology over the last few years, HD VoIP is really just starting to get off the ground now, for a variety of reasons.
Wall Street & Technology March 22, 2005 Anthony Guerra	Two Worlds Come Together Firms believed that they might be able to disband their voice networks and move that traffic to their IP infrastructure. But, as with most new technology, there have been unforeseen bends in the VoIP road - both for better and for worse.
PC Magazine September 13, 2006 Matthew D. Sarrel	VoIP Sends the Message If you're opening a new office or looking to switch out your phone system, an IP PBX VoIP system could save you money.
CIO May 14, 2010 Grant Gross	VoIP: Why CIOs Are Choosing It Now VoIP telephone systems are appealing to CIOs at companies that need cost-effective and flexible ways to connect workers wherever they are.
InternetNews September 21, 2004 Colin C. Haley	Ford in Major Shift to VoIP The auto giant plans to switch 50,000 employees to the technology at more than 110 facilities.
CIO September 15, 2005 Susannah Patton	Dial VoIP For Vulnerability Voice over Internet Protocol offers great savings in long-distance calls. But without extensive safeguards, VoIP can expose your phone system to the havoc affecting the rest of the Web.
InternetNews August 11, 2005	Cable One Selects Nortel for VoIP The cable operator will use the gear to launch VoIP in up to 45 U.S. markets.
InternetNews April 30, 2004 Colin C. Haley	Ready For VoIP? Think and Think Again Sure, switching to lower-cost voice over IP sounds good. But there are pitfalls to look out for as you expand your IP network.
InternetNews December 8, 2004 Colin C. Haley	Qwest Widens VoIP Net The carrier offers its service to business customers in more than 100 new U.S. cities.
InternetNews March 9, 2006 David Miller	Yahoo, Siemens Team on VoIP People using Siemens's Gigaset cordless telephones will soon be able to make free phone calls using Yahoo Messenger with Voice, the companies announced Wednesday.
InternetNews May 11, 2005 Sean Michael Kerner	British Airways in Major VoIP Deployment Cisco gets the contract that pushes IP telephony across airline giant's employee base.
InternetNews December 12, 2006 Ed Sutherland	Microsoft Discovers VoIP Microsoft said it will begin letting people test its new voice server software, enabling users to place Internet-based calls from Office 2007 applications.
eCFO June 2001 Anthony Sibillin	Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand...
InternetNews April 4, 2005 Sean Michael Kerner	IDC: A Boom in VoIP New stats project residential VoIP growth to explode over the next five years.
InternetNews January 6, 2005 Colin C. Haley	AT&T Sends VoIP Home Its Staples partnership targets home office users, while its TI pact will produce compatible products.
InternetNews February 27, 2006 Roy Mark	VoIP Rings Up Explosive Growth Internet telephone service is explosively growing from a nascent idea to a viable market contender to traditional phone service.
Bank Systems & Technology June 2, 2004	One Question For: Jim Barry, OneUnited Bank What was OneUnited Bank's main concern when implementing Voice over IP telephony technology?
PC Magazine June 22, 2004 Charlotte Wolter	VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses.
Insurance & Technology October 29, 2003 Julie Gallagher	Insurers Speak Up for VoIP Intrigued by the possibility of lower costs and greater flexibility, a number of insurance carriers are moving toward IP-enabling their traditional PBX systems.
Insurance & Technology May 18, 2004 Julie Gallagher	Speaking Up for VoIP As Voice over IP matures, more insurance technologists than ever are clearing the hurdles that once hindered the protocol's full potential.
PC Magazine September 7, 2004 John R. Quain	The VoIP Debates States look to tax Voice over IP after feds decline.
CIO August 1, 2005 Grant Gross	VoIP Security Debate Heats Up Voice over IP (VoIP) telephony and malicious software for mobile devices are among the most-hyped IT security threats, according to Gartner.
CAUSE/EFFECT Vol 22 Num 2 1999 Dale Smith & Dave Barta	VoIP-A Practical Campus Perspective ...A key catalyst to this change will be Voice over IP (Internet protocol) services...
BusinessWeek January 12, 2004	Telecommunications: Strong Signals The Bad Times Are Over U.S. telecom companies will boost capital spending for the first time since 2000. Markets for IP-based networking technology are ringing up sales.
CRM September 24, 2004 Coreen Bailor	VoIP in the Contact Center: Another Fad or Here to Stay? Although VoIP is growing in popularity, its adoption has been anything but rapid.
Search Engine Watch July 27, 2005 Mary Ellen Bates	Thinking Outside the Search Box Sometimes, looking beyond search engines is the best way, if not only way, to find the information you're looking for. To do this effectively, you need to use different thought process and search strategies, especially with the steps you take after using search engines.
Wall Street & Technology March 21, 2006	Voice and Data Convergence Continues Voice over IP (VoIP) technology is poised to make a splash in trading rooms, according to a new survey.
InternetNews February 23, 2004 Colin Haley	VoIP Coalition Gains Clout An IP telephony group announces powerful new members -- including AT&T and Texas Instruments -- to try and educate consumers and sway regulators.