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PHONE+
Doug Allen |
Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX.   |
PC Magazine
June 22, 2004
Charlotte Wolter |
VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses. |
Inc.
November 2008 |
Calling the VoIP Way Basics of VoIP and help selecting the right VoIP you. |
PC World
September 26, 2007
Mark Sullivan |
How to Switch to VoIP Phone Service Switching to VoIP can be especially worthwhile if your company spends a lot on long-distance calls to far-flung employees, partners, and contacts. Here's how to make VoIP work for you. |
| PHONE+ |
A New Pricing Paradigm for Hosted VoIP? When discussing the pros and cons of a hosted VoIP implementation vs. an in-house PBX or IP PBX deployment, a little clarity would go a long way to helping customers and channel partners decide which option to choose. |
PHONE+
Doug Allen |
Hosted vs. Premises UC: Which Path Is Right for the Channel? Unified communications has been the cause of feverish debate between hosted provider and premises-based equipment vendor executives, who can work up a righteous rage when it comes to choosing the better delivery approach - from the cloud or on-site. |
PHONE+
September 25, 2009
William Bumbernick |
Selling VoIP as a Disaster Recovery Solution Hosted VoIP improves telecommunications continuity and brings profit opportunity to channel partners. |
PHONE+
Charlene O'Hanlon |
Hosted PBX Aids Channel Business Transformation Agents and VARs looking for a way to expand their businesses without having to invest a lot in education and infrastructure may find easy money in managed PBX services. |
PHONE+
July 21, 2009
Khali Henderson |
Hosted UC Catches Up to Hype Businesses of all sizes are embracing UC as a service. |
CFO
October 1, 2007
Elaine Appleton Grant |
Audio Now Visual The venerable office telephone finally joins the digital age. Internet telephony boasts features that plain old telephone service (POTS) can't match. |
PC Magazine
August 18, 2010
Samara Lynn |
8x8 Virtual Office Pro This outstanding Unified Communications offering for small and medium business is a serious virtual alternative to the traditional PBX system. |
Insurance & Technology
April 5, 2006
Maria Woehr |
Call Forward Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to VoIP. |
Entrepreneur
March 2004
Mike Hogan |
Dial for Discounts VoIP promises a slew of fresh messaging options to boost your productivity--and save you money. |
Bank Systems & Technology
October 6, 2006
Peggy Bresnick Kendler |
Converged Communications Traditionally touted for their cost savings and enhanced functionality, VOIP and IP telephony now are helping banks to improve resource management, business continuity, customer service and overall performance. |
Inc.
May 2008
Darren Dahl |
Clip Here and Save Big How to trim your IT budget without making sacrifices. |
Financial Planning
November 1, 2005
Ed McCarthy |
Internet Calling Advisers have begun experimenting with VoIP services -- which send voice messages over data lines -- with mixed results. |
PC Magazine
August 3, 2004
Ellison & Kaven |
VoIP: Finally Worth a Look Widespread adoption of broadband Internet service (cable or DSL) in the last few years has fueled a surge in the growth of much-improved personal VoIP. Tested: AT&T... VoicePulse Inc... Vonage... |
Commercial Investment Real Estate
Nov/Dec 2006
Craig Castillo |
Setting the Tone Commercial real estate owners will find making the simple switch from a traditional phone system to a VoIP solution allows them to offer something their competitors can't: A lease package that comes complete with advanced and ready-to-use telecommunications options. |
PHONE+
January 6, 2010
Tara Seals |
Hosted VoIP Becoming a Player ... Now Unified communications and convergence have been predicted to change the voice game for years now, and changes now surfacing could make 2010 the year that actually happens. |
Insurance & Technology
May 18, 2004
Julie Gallagher |
Speaking Up for VoIP As Voice over IP matures, more insurance technologists than ever are clearing the hurdles that once hindered the protocol's full potential. |
PHONE+
April 13, 2010
Frank J. Ohlhorst |
Hosted PBX Providers Can Lead the Way to Profits The number of hosted PBX providers is growing exponentially, creating a threat to solution providers that sell and service traditional premise based IP PBX products. |
Bank Systems & Technology
May 3, 2005
Jim Middlemiss |
The Evolution of VoIP Thanks to Voice over Internet Protocol (VoIP) technology from Basking Ridge, N.J.-based Avaya, Bank 10's morning conference calls now go off without a hitch. |
CRM
September 24, 2004
Coreen Bailor |
VoIP in the Contact Center: Another Fad or Here to Stay? Although VoIP is growing in popularity, its adoption has been anything but rapid. |
CFO
September 15, 2003
Anne Stuart |
An Easier Call to Make IP telephony companies ask Corporate America the inevitable question: Can you hear me now? |
eCFO
June 2001
Anthony Sibillin |
Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand... |
InternetNews
October 7, 2004
Colin C. Haley |
Report: VoIP to Top 12M Homes by 2009 JupiterResearch predicts broadband telephony is poised for take off. Who's best-positioned to grab the new customers? |
PHONE+
December 30, 2009
Khali Henderson |
What Products Can Agents Sell? This article is a summary of the services agents can offer to their clients. |
CRM
October 1, 2005
Ken Landoline |
Contact Centers' Next Development It's hard to ignore the value of risk-averse pricing that IP-hosted call center solutions can bring to enterprises. |
PHONE+
March 10, 2010
Kelly M. Teal |
Rapidly Expanding Hosted IP Provides Opportunities The unified communications industry will claim $30 billion in market share by 2013. |
PC World
September 2005
Jeff Bertolucci |
Net Phones Grow Up Internet telephone services, including new offerings from big-name providers, have never been so clear and hassle-free. Our tests found the best of an impressive bunch. |
Inc.
November 2004
Michael Fitzgerald |
Can You Hear Me Now? Entrepreneurs attracted to Internet phone systems to save money are surprised by the superior features. |
PC Magazine
October 12, 2005
Oliver Kaven |
VoIP Gets Down to Small Business IP-based phone systems for businesses are expected to surpass traditional phone systems this year... Avaya IP Office 406 V2... ShoreTel telephony platform... Switchvox PBX... 3Com NBX V3000... Analog Telephony Adapter (ATA)... |
Entrepreneur
February 2004
Mike Hogan |
Hearing the Call Not quite ready to cut the cord? Never fear -- your local Bell will offer VoIP, too. |
CIO
March 15, 2004
Matt Villano |
IT Phone Home - Essential Technology As the world awakens to voice over IP, some CIOs already are reaping the benefits. |
T.H.E. Journal
December 2005
Jacob Milner |
VoIP to the Rescue Faced with the challenges hampering school communications nationwide, three districts forge into the 21st century with Web-based telephony. |
InternetNews
September 28, 2004
Colin C. Haley |
BofA Banking on VoIP Bank of America today became the second marquee company in as many weeks to choose Voice over IP as a way to cut costs and improve productivity. |
InternetNews
August 2, 2006
Tim Scannell |
VoIP Revenues Have Room to Zoom Infonetics Research said Voice over IP service providers in North America, Europe and the Asia Pacific regions saw their revenues double between 2004 and 2005. |
Wall Street & Technology
June 22, 2004
Jim Middlemiss |
Is VoIP Ready for the Mass Market? Once confined to the enterprise phone system, it's now finding its way into everything from call centers to trading floors. |
InternetNews
April 30, 2004
Colin C. Haley |
Ready For VoIP? Think and Think Again Sure, switching to lower-cost voice over IP sounds good. But there are pitfalls to look out for as you expand your IP network. |
InternetNews
February 2, 2005
Colin C. Haley |
Cable VoIP Use Soars The number of cable IP telephony users soared to nearly 500,000 last year, according to new research. |
PC World
September 2004
Michael Desmond |
Net Phones Evolve New services and hardware that let you call cheaply over the Internet are all the rage. But do you really want to troubleshoot phones? |
PC Magazine
September 13, 2006
Matthew D. Sarrel |
VoIP Sends the Message If you're opening a new office or looking to switch out your phone system, an IP PBX VoIP system could save you money. |
CIO
September 15, 2005
Susannah Patton |
Dial VoIP For Vulnerability Voice over Internet Protocol offers great savings in long-distance calls. But without extensive safeguards, VoIP can expose your phone system to the havoc affecting the rest of the Web. |
InternetNews
October 12, 2004
Colin C. Haley |
Juniper Makes VoIP Security Push Looking to accelerate the shift of enterprises and service providers to Voice over IP, Juniper today announced security enhancements to its NetScreen ScreenOS operating system. |
PHONE+
Jon Heaps |
Top 7 Targets for Hosted Contact Centers Identifying the right targets for hosted contact center solutions. |
InternetNews
October 4, 2004
Colin C. Haley |
Cox Tabs VoIP Markets The cable firm Cox Communications has released details of its residential and business Voice over IP rollouts. |
Wall Street & Technology
September 19, 2006
Anthony Guerra |
VOIP Provides Efficient and Cost Effective Communications for Smaller Investment Managers and Hedge Funds Verity Wealth Advisors opted for a VoIP outsourced telephone service when its existing phone system would no longer be supported. |
CRM
May 2, 2005
Coreen Bailor |
Hosted Applications and VoIP: Ready for Contact Centers? Enterprises are debating these choices as their potential continues to mature. |
Entrepreneur
August 2004
Mike Hogan |
Passing the Buck Now you can hand off cellular calls to VoIP and save big on roaming and long-distance charges. |
IEEE Spectrum
March 2005
Steven Cherry |
Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs. |
