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Insurance & Technology April 5, 2006 Maria Woehr	Call Forward Promises of cost savings, enhanced customer service and improved business continuity are driving insurers to make the switch to VoIP.
Bank Systems & Technology June 1, 2004 Cynthia Ramsaran	VoIP, Very Next in Line Banks wait for the right time to invest in Voice over IP.
Insurance & Technology June 14, 2005 Anthony O'Donnell	VoIP - Key to Convergence VoIP is a key milestone in the next generation of network technology in the insurance industry.
Insurance & Technology October 29, 2003 Julie Gallagher	Insurers Speak Up for VoIP Intrigued by the possibility of lower costs and greater flexibility, a number of insurance carriers are moving toward IP-enabling their traditional PBX systems.
Bank Systems & Technology May 3, 2005 Jim Middlemiss	The Evolution of VoIP Thanks to Voice over Internet Protocol (VoIP) technology from Basking Ridge, N.J.-based Avaya, Bank 10's morning conference calls now go off without a hitch.
PC Magazine June 22, 2004 Charlotte Wolter	VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses.
Wall Street & Technology June 22, 2004 Jim Middlemiss	Is VoIP Ready for the Mass Market? Once confined to the enterprise phone system, it's now finding its way into everything from call centers to trading floors.
eCFO June 2001 Anthony Sibillin	Crossed Wires Even though VoIP is relatively new, pilot projects under way across corporate Europe are proving that VoIP is not something to be dismissed out of hand...
CAUSE/EFFECT Vol 22 Num 2 1999 Dale Smith & Dave Barta	VoIP-A Practical Campus Perspective ...A key catalyst to this change will be Voice over IP (Internet protocol) services...
CRM September 24, 2004 Coreen Bailor	VoIP in the Contact Center: Another Fad or Here to Stay? Although VoIP is growing in popularity, its adoption has been anything but rapid.
CIO September 15, 2005 Susannah Patton	Dial VoIP For Vulnerability Voice over Internet Protocol offers great savings in long-distance calls. But without extensive safeguards, VoIP can expose your phone system to the havoc affecting the rest of the Web.
CFO September 15, 2003 Anne Stuart	An Easier Call to Make IP telephony companies ask Corporate America the inevitable question: Can you hear me now?
Bank Systems & Technology October 6, 2006 Peggy Bresnick Kendler	Converged Communications Traditionally touted for their cost savings and enhanced functionality, VOIP and IP telephony now are helping banks to improve resource management, business continuity, customer service and overall performance.
Insurance & Technology January 5, 2007 Maria Woehr	A New Extension Safeway implements ShoreTel's Enterprise IP Phone System, reducing maintenance costs and improving disaster recovery capabilities.
CIO February 15, 2002 Chuck Papageorgiou	Voice in the Wilderness Voice over IP sounds like a good idea until you ask---and answer---the hard questions: quality of service, extra hardware, cost of ownership, contractual issues, etc.
InternetNews September 28, 2004 Colin C. Haley	BofA Banking on VoIP Bank of America today became the second marquee company in as many weeks to choose Voice over IP as a way to cut costs and improve productivity.
PC World September 26, 2007 Mark Sullivan	How to Switch to VoIP Phone Service Switching to VoIP can be especially worthwhile if your company spends a lot on long-distance calls to far-flung employees, partners, and contacts. Here's how to make VoIP work for you.
InternetNews August 20, 2007 Barbara Darrow	EMC in VoIP Management Game EMC is broadening its Voice over IP horizons with the release today of new performance tracking and reporting capabilities for VoIP devices.
Wall Street & Technology March 22, 2005 Anthony Guerra	Two Worlds Come Together Firms believed that they might be able to disband their voice networks and move that traffic to their IP infrastructure. But, as with most new technology, there have been unforeseen bends in the VoIP road - both for better and for worse.
PC Magazine October 12, 2005 Oliver Kaven	VoIP Gets Down to Small Business IP-based phone systems for businesses are expected to surpass traditional phone systems this year... Avaya IP Office 406 V2... ShoreTel telephony platform... Switchvox PBX... 3Com NBX V3000... Analog Telephony Adapter (ATA)...
InternetNews April 30, 2004 Colin C. Haley	Ready For VoIP? Think and Think Again Sure, switching to lower-cost voice over IP sounds good. But there are pitfalls to look out for as you expand your IP network.
T.H.E. Journal March 2005 Dan Young	VoIP in a Campus Environment VoIP telephony increases efficiency and lowers costs for businesses. It is also a recruiting tool in higher education.
Home Toys August 2002	SIP-based VoIP to the Rescue of Internet Telephony Session initiation protocol (SIP) is a technology that allows Voice over IP (VoIP) telephony companies to provide standard phone service to high speed internet users, as well as some advanced features.
CAUSE/EFFECT Vol 22 Num 2 1999 Scott V. Street	IP Telephony: The End of the World as We Know It? We are hearing more and more that traditional voice technology, including the standard PBX, is going the way of the telegraph key and the Pony Express: valuable and functional communications systems being replaced by new, bigger, better, cheaper technologies....
IEEE Spectrum March 2005 Steven Cherry	Seven Myths about Voice over IP Voice over Internet Protocol, or VoIP, is turning telephony into just another Internet application -- and a cheap one at that. But confusion, outdated beliefs, and urban mythology reign over such simple issues as how it works, the quality of the calls, and, of course, how much it costs.
InternetNews July 21, 2004 Michael Singer	Users Weigh in on VoIP 'Must Haves' One out of five Internet users surveyed say they are likely to subscribe to VoIP, according to a new report.
InternetNews May 13, 2009 Andy Patrizio	Ecessa Aims to Improve VoIP Reliability New line of load balancing SIP controllers should help stabilize the often unstable VoIP protocol.
PHONE+ June 16, 2009 Khali Henderson	Hosted VoIP Sales Up In a Down Economy Whether you are an IP PBX dealer in denial or a reluctant telephony agent, it's time you thought long and hard about your stance on hosted VoIP.
CIO January 1, 2003 Ben Worthen	VoIP Speaks Softly The advantages of an IP-voice network over traditional telephony are not staggering, and, in this economy, the cost of replacing copper phone lines with Ethernet cable just isn't worth it.
PHONE+ Doug Allen	Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX.
CIO March 15, 2004 Matt Villano	IT Phone Home - Essential Technology As the world awakens to voice over IP, some CIOs already are reaping the benefits.
InternetNews May 11, 2005 Sean Michael Kerner	British Airways in Major VoIP Deployment Cisco gets the contract that pushes IP telephony across airline giant's employee base.
T.H.E. Journal December 2005 Jacob Milner	VoIP to the Rescue Faced with the challenges hampering school communications nationwide, three districts forge into the 21st century with Web-based telephony.
InternetNews February 7, 2005 Colin C. Haley	VoIP Players Form Security Alliance Networkers, software vendors and researchers team up to see that VoIP security keeps pace with adoption.
The Motley Fool September 28, 2004 Alyce Lomax	Cisco, VoIP Star? As telecoms scramble to provide VoIP, Cisco waits in the wings.
InternetNews April 28, 2006 Tim Scannell	Voxbone Pitches Inbound VoIP Services Belgian VoIP service provider Voxbone hopes to be top dog in VoIP by providing low-cost numbers and a virtual presence to companies worldwide.
PHONE+ September 25, 2009 William Bumbernick	Selling VoIP as a Disaster Recovery Solution Hosted VoIP improves telecommunications continuity and brings profit opportunity to channel partners.
InternetNews March 3, 2004 Drew Robb	Making the Switch to VoIP Replacing existing internal phone systems with VoIP networks can cut costs, simplify administration and enable a variety of new applications that improve collaboration and productivity.
InternetNews September 21, 2004 Colin C. Haley	Ford in Major Shift to VoIP The auto giant plans to switch 50,000 employees to the technology at more than 110 facilities.
CFO October 1, 2007 Elaine Appleton Grant	Audio Now Visual The venerable office telephone finally joins the digital age. Internet telephony boasts features that plain old telephone service (POTS) can't match.
Inc. October 2003 Robert X. Cringely	Internet Phone Service is Here Bad news for your phone company: Good, cheap Internet phone service is finally here.
T.H.E. Journal November 2008 Dian Schaffhauser	Is VoIP Worth It? School districts have by and large had great results implementing VoIP, which has become the conduit for delivering expanded functionality, achieving greater internal control, and gaining freedom from onerous monthly phone bills.
InternetNews April 26, 2005 Michael Singer	Cisco to Buy VoIP Firm Cisco will spend $68M on Sipura Technology to provide devices for the SOHO VoIP market.
CIO September 15, 2001 Fred Hapgood	Call of the Internet Voice over IP technology may finally get off hold...
Wall Street & Technology February 27, 2005 Jim Middlemiss	CIO Challenge -- VoIP Managing traditional analog hoot-n-holler networks, which are critical to investment management firms' operations, can be expensive and challenging, so many CIOs are eyeing alternatives. For some, the answer is IP telephony.
Bank Systems & Technology June 2, 2004	One Question For: Jim Barry, OneUnited Bank What was OneUnited Bank's main concern when implementing Voice over IP telephony technology?
CIO February 1, 2003 Fred Hapgood	Net Talk Gets Real It is widely accepted that sooner or later VoIP will sweep the board, offering simpler management, lower costs and voice-application integration. However, at least for the moment, old-fashioned switched connection telephony is pretty good at its core mission.
PC Magazine August 3, 2004 Ellison & Kaven	VoIP: Finally Worth a Look Widespread adoption of broadband Internet service (cable or DSL) in the last few years has fueled a surge in the growth of much-improved personal VoIP. Tested: AT&T... VoicePulse Inc... Vonage...
Bank Systems & Technology February 1, 2007 Nancy Feig	Making the Call: Choosing a New Telephone System Community Bank & Trust chooses ShoreTel's IP phone system for customer service.
InternetNews January 2, 2004 Erin Joyce	Q&A: Gopi Gopinath, President, Equant The president of the data networking company's products division talks about who's sitting on the fence about VoIP, and who isn't.