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PC World
January 2005
Laurianne McLaughlin |
Readers Rate the Manufacturers Who builds hardware you can count on? How does tech support stack up? We asked 42,000 PC World readers about their PCs, cameras, printers, and more--and boy, did they give us an earful.   |
PC World
November 29, 2007
Jeff Bertolucci |
Technology's Most (and Least) Reliable Brands Which companies can you trust? Consumers talk about their experiences with PCs, printers, cameras, routers, and more. |
PC World
December 2003
Laurianne McLaughlin |
Reliability & Service Report Card Which manufacturers can you trust? More than 32,000 readers sound off about their PCs, cameras, printers, gateways, and PDAs. |
PC Magazine
August 24, 2005
Metz et al. |
18th Annual Reader Satisfaction Survey Readers rate more than 45,000 PCs and printers. What they said might surprise you. |
PC Magazine
August 21, 2006
Cade Metz |
The 19th Annual Reader Satisfaction Survey Whose PCs and printers are the most reliable? Who offers the best support? Users detail their experiences. Get the facts in this annual users' choice report. |
PC Magazine
September 13, 2007
Eric Griffith |
Is Tech Support Getting Worse? If your desktop, notebook, or printer heads south, will your manufacturer be able to help? People share their opinion on who is tops in tech support. |
PC Magazine
July 29, 2008
Segan & Griffith |
The Best (and Worst) Tech Support in America Find out what vendors you should buy from in the future to get the most satisfaction from your tech. |
PC World
July 1, 2000
Mitt Jones |
PC Reliability & Service: Things Fall Apart In an exclusive survey, 16,000 readers told us that the quality of PC reliability and service has slipped. Imagine if your fridge were this much trouble.... |
PC Magazine
April 27, 2011
Ben Gottesman |
Readers' Choice Awards 2011: Desktops and Laptops Our yearly survey reveals just who PCMag readers love -- and who they don't -- in the world of desktops and laptops. |
PC Magazine
August 30, 2006
Michael J. Miller |
Trouble with Tech Support PCs are more reliable than they have been over the past few years, but tech support is worse than ever. |
PC Magazine
December 8, 2004 |
Readers' Choices; 17th Annual Reader Satisfaction Survey--Part 2 Internet Service Providers... Premium Content Providers... Satisfaction and Reliability reports on your favorite hardware... |
PC World
January 2001
Aoife McEvoy & Stephen Swoyer |
Reliability and Service: In Search of Trouble-Free PCs Are today's PCs too cheap? We go behind the scenes to see if manufacturers are cutting corners, and survey 30,000 readers to find vendors that deliver solid systems and support. |
PC Magazine
October 12, 2005
Carroll & Howard |
18th Annual Reader Satisfaction Survey Part 2 Consumers weighed in on nearly 49,000 of their most important products and services, with sometimes surprising results. |
PC Magazine
September 20, 2006
Cade Metz |
The 19th Annual Reader Satisfaction Survey - Part 2 Last Month you told us all about you desktops, notebooks, and printers. Now you tell us about everything else. |
PC Magazine
August 24, 2005
Michael J. Miller |
Tech Support: Still a Ways to Go Reliability of desktops and notebooks has increased over the past year, but little has changed in customer satisfaction with technical support... Why your computer isn't very reliable... The real problem with San Andreas... Garmin StreetPilot c330... |
PC Magazine
August 17, 2004
Michael J. Miller |
What's Wrong with Tech Support? The reliability of PCs is getting better, but tech support is getting worse. |
PC Magazine
September 15, 2009 |
Readers' Choice Service & Reliability Survey 2009 Winners Desktops, notebooks, printers, cell phones and other products that have a proven track record of reliability. |
PC Magazine
September 26, 2011
Ben Gottesman |
Readers' Choice Awards 2011: Cameras and Camcorders Wondering why you have a digital camera when you've got a phone that takes pictures? Quality, video, and great service are just a few of the reasons. Find out who provides the best. |
PC World
July 2004
Michael Desmond |
Misadventures in Tech Support As companies move service offshore and online, are you still being served? We went undercover to put major PC, software, and ISP vendors to the test. Not everyone gets a passing grade. |
PC World
January 2006
Edward N. Albro |
Why Isn't Tech Support Getting Better? The reliability of tech products is improving, but the quality of service isn't. |
PC World
June 1, 2000
Roberta Furger & Aoife McEvoy |
The Buying Game: Best and Worst Places to Shop for a PC Almost moment by moment, computers get cheaper, faster, more feature-rich. So why don't they get any easier to buy? Alas, figuring out where to purchase a PC remains a tricky proposition. That's true even if you happen to know exactly what system you want--and only more so if you require some assistance zeroing in on the perfect PC. |
PC World
May 2006
Alan Stafford |
Are Extended Warranties Worth It? With standard warranties dwindling, you need to decide whether to pay for coverage you used to get for free. Our survey of 2000 readers reveals some surprising data about extended plans. |
BusinessWeek
October 10, 2005
Lee & Thornton |
Hanging Up On Dell? Gripes about tech support are on the rise, and the PC king is scrambling to upgrade. |
PC World
January 2005
Harry McCracken |
Rating the Makers Behind the Products Service and support matter as much as features and specs. But how can you tell which vendors will be there for you when you need them? |
PC World
November 2004
Anne Kandra |
Best Places to Buy We surveyed nearly 3500 readers and shopped 15 stores and sites to find out which ones have the smartest salespeople, lowest prices, and widest selection. |
PC Magazine
August 26, 2011
Eric Griffith |
Readers' Choice Awards 2011: Tablets and Ebook Readers The Tablet and e-reader market is still pretty new, but our readers have used them long enough to find out which models stand out when it comes to reliability and quality. |
PC World
September 18, 2007
Jon L. Jacobi |
Junkbusters! New PCs come littered with demo ware and ads you never asked for. Does all that stuff affect performance? You bet. Here's how to get rid of the crud or avoid it in the first place. |
PC World
May 24, 2008
Rick Broida |
The 10 Most Annoying Habits of Technology Companies Fed up with rebate hassles, nagging software, and skimpy support? So are we! The everyday practices of hardware, software, and Web firms can drive their customers bonkers. Here's how to fight back. |
PC World
December 2005
Tom Spring |
Solid $500 Laptops Acer Aspire AS3003LCi... HP Compaq Presario M2000... Dell Inspiron 1200... |
PC World
March 2005
Captain & Rebbapragada |
Cheap PCs: The Real Deals Yes, you can pay a little and get a lot: We test 8 bargain-priced PCs to find the best of the bunch ... What about bargain notebooks and Linux PCs? |
PC World
November 2005 |
Big Drives Distinguish This Month's New Desktops Xi MTower 64 AGE-SLI... Velocity Micro Vision 64... Amax Power 660+... Sony VAIO VGC-RA842G... HP dx5150 Business Desktop... Pavilion a1130n... laptops: Compaq Presario M2000Z... Gateway M250E... Dell Latitude D510... Toshiba Portege R200-S234... |
PC World
June 2006
Thornton & Allen |
Desktop Killers With dual-core processors, speedy hard drives, and wide-screen displays, the latest notebooks are powerful enough to make your desktop PC unnecessary. Our PC World Test Center report will point you toward the best replacement for your tower. |
PC Magazine
August 19, 2003
Cade Metz |
Back to School Today, the most important school supply, aside from textbooks and perhaps a coffeemaker, is a PC. Whether you're in college, high school, or even middle school, you're at a disadvantage if you don't have a PC. |
PC World
July 2003
Carla Thornton |
One PC With Everything -- To Go! We review six notebooks that think they are desktops -- and have the speed and features to show why. |
PC Magazine
April 20, 2005
Cade Metz |
Value PCs: The Price Is Right There was a time when value-priced PCs/notebooks meant cheap, weak, and flimsy systems. But not anymore. Polywell Poly 2800NF2-MX... Averatec AV3270-EE1... Dell Inspiron 6000... Dell Dimension 4700... etc. |
The Motley Fool
November 7, 2006
Matt Koppenheffer |
Dell's Dull, Dude! The computer market isn't what it used to be, but Dell is finding other ways to grow and still does PCs pretty well. With a recent upgrade from a Goldman Sachs analyst, the stock is now officially a turnaround candidate. |
PC Magazine
April 6, 2004
Jim Akin |
Better Corporate PCs These top 5 solutions couple intuitive and powerful software management tools with reliable PCs. |
PC World
August 20, 2007
Alan Stafford |
Small-Business PCs Give Short Shrift to Specs These business systems aren't the best values available. |
InternetNews
February 18, 2009
Judy Mottl |
Survey Sees Rocky Road Ahead for PC Sales With consumer spending on the wane, PC makers such as Dell, HP and Apple will find the next few months more challenging than ever, according to a new survey from ChangeWave Research. |
BusinessWeek
September 6, 2004
Andrew Park |
Dell Outfoxes Its Rivals But this time it's using different tactics -- a shift from price wars to a new focus on profit margins. Could this mark a shift in PC pricing after years of downward pressure? |
PC World
January 25, 2007
Richard Baguley |
Exclusive: First Vista PC Tests In our tests, the first desktops loaded with the new operating system prove to be solid performers, but some rough edges remain. |
PC World
May 2004
Roy Santos |
Which PC Do You Need? One computer doesn't fit all. We look at systems for the office, the home, and the road to help you find the right machine. |
PC World
January 14, 2002
Tom Spring |
Hey, Where are the Post-Holiday PC Deals? The holiday rebates are spent, and PC vendors aren't dropping prices... |
The Motley Fool
October 21, 2009
Eric Jhonsa |
Dell's Painful Two-Front War Multiple rivals are squeezing the former PC leader in different ways. |
PC Magazine
November 16, 2005
Sean Carroll |
Desktops and Notebooks for Every Budget Compaq Presario SR1620NX... Dell Inspiron 6000... AOL Optimized PC... Apple Mac mini... eMachines T3302... HP Pavilion s7210n Slimline PC... Acer Aspire 5000... Apple iBook... Averatec AV3715-EH1... Compaq Presario V2000Z... Dell Inspiron 6000... |
PC World
July 2003 |
World Class: Best of 2003 The gear of the year: your complete guide to 50+ hardware, software, and service winners--including today's number one product. |
PC World
April 2003
Laurianne McLaughlin |
Insider Secrets for PC Buyers 52 smart tips for getting exactly the right machine at a price you'll like. |
PC Magazine
August 13, 2008
Lance Ulanoff |
Are Some PCs Born Bad? Sometimes a PC, like a car, can simply be a lemon. |
PC Magazine
September 27, 2006
Jim Louderback |
Louderback: First Word (PC Magazine Vol. 25, Iss. 18) APC is not a huge company, and it sells fairly simple products. But if this company can get tech support right, what's stopping Dell, HP, and others? |
PC World
October 2003
Reviews Staff |
New 5-Megapixel Cameras Aim High Nearly every digital camera vendor offers a 5-megapixel model, but new, ultrasophisticated units from Canon, Nikon, and Sony have controls -- such as the Canon PowerShot G5's ability to set flash level manually -- you won't find on lesser breeds. |
