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PC Magazine
July 29, 2008
Segan & Griffith |
The Best (and Worst) Tech Support in America Find out what vendors you should buy from in the future to get the most satisfaction from your tech.   |
PC Magazine
October 12, 2005
Carroll & Howard |
18th Annual Reader Satisfaction Survey Part 2 Consumers weighed in on nearly 49,000 of their most important products and services, with sometimes surprising results. |
PC Magazine
December 8, 2004 |
Readers' Choices; 17th Annual Reader Satisfaction Survey--Part 2 Internet Service Providers... Premium Content Providers... Satisfaction and Reliability reports on your favorite hardware... |
PC Magazine
August 21, 2006
Cade Metz |
The 19th Annual Reader Satisfaction Survey Whose PCs and printers are the most reliable? Who offers the best support? Users detail their experiences. Get the facts in this annual users' choice report. |
PC Magazine
September 15, 2009 |
Readers' Choice Service & Reliability Survey 2009 Winners Desktops, notebooks, printers, cell phones and other products that have a proven track record of reliability. |
PC Magazine
September 13, 2007
Eric Griffith |
Is Tech Support Getting Worse? If your desktop, notebook, or printer heads south, will your manufacturer be able to help? People share their opinion on who is tops in tech support. |
PC Magazine
August 24, 2005
Metz et al. |
18th Annual Reader Satisfaction Survey Readers rate more than 45,000 PCs and printers. What they said might surprise you. |
PC Magazine
September 26, 2011
Ben Gottesman |
Readers' Choice Awards 2011: Cameras and Camcorders Wondering why you have a digital camera when you've got a phone that takes pictures? Quality, video, and great service are just a few of the reasons. Find out who provides the best. |
PC Magazine
April 27, 2011
Ben Gottesman |
Readers' Choice Awards 2011: Desktops and Laptops Our yearly survey reveals just who PCMag readers love -- and who they don't -- in the world of desktops and laptops. |
PC World
January 2006
Jeff Bertolucci |
Reliability and Service: The Best Companies to Buy From A poll on tech support and customer service indicates a trend away from phone support and movement toward web sites for better answers to questions. However, many don't like the slow response of web support. |
PC World
January 2005
Laurianne McLaughlin |
Readers Rate the Manufacturers Who builds hardware you can count on? How does tech support stack up? We asked 42,000 PC World readers about their PCs, cameras, printers, and more--and boy, did they give us an earful. |
PC World
November 29, 2007
Jeff Bertolucci |
Technology's Most (and Least) Reliable Brands Which companies can you trust? Consumers talk about their experiences with PCs, printers, cameras, routers, and more. |
PC Magazine
September 16, 2003
Cade Metz |
Broadband Scorecard For all of you looking to install a new broadband connection, or to replace an existing one, we provide an in-depth study of today's market, wherein we test 9 leading broadband services and roll out our recent reader survey results on the service and reliability of 19 popular ISPs. |
PC Magazine
August 30, 2006
Michael J. Miller |
Trouble with Tech Support PCs are more reliable than they have been over the past few years, but tech support is worse than ever. |
PC Magazine
August 26, 2011
Eric Griffith |
Readers' Choice Awards 2011: Tablets and Ebook Readers The Tablet and e-reader market is still pretty new, but our readers have used them long enough to find out which models stand out when it comes to reliability and quality. |
PC Magazine
August 17, 2004
Michael J. Miller |
What's Wrong with Tech Support? The reliability of PCs is getting better, but tech support is getting worse. |
PC World
December 2003
Laurianne McLaughlin |
Reliability & Service Report Card Which manufacturers can you trust? More than 32,000 readers sound off about their PCs, cameras, printers, gateways, and PDAs. |
PC Magazine
August 24, 2005
Michael J. Miller |
Tech Support: Still a Ways to Go Reliability of desktops and notebooks has increased over the past year, but little has changed in customer satisfaction with technical support... Why your computer isn't very reliable... The real problem with San Andreas... Garmin StreetPilot c330... |
PC World
June 20, 2007
Jeff Bertolucci |
The Best and Worst ISPs Companies that provide the best and worst service. |
PC World
June 2005
Susan Silvius |
The Best (and Worst) ISPs A recent survey rates major providers for speed and tech support, and reveals which broadband and dial-up services make the grade and which fall flat. |
PC Magazine
September 7, 2010
Ben Gottesman |
Readers' Choice Awards 2010 Our yearly survey reveals just who our readers love -- and who they don't -- in the world of technology products including computers, ISPs, and TVs. |
PC Magazine
August 31, 2011
Eric Griffith |
The Fastest ISPs in the U.S. 2011 You helped us test the speed of Internet Service Providers all over the country and here are the results. Is your ISP among the fastest? |
PC World
May 21, 2007
Eric Dahl |
The 100 Best Products of 2007 The best PCs, HDTVs, components, sites, and services out this year. Also, a look at which technologies are rising and falling. |
PC Magazine
December 21, 2005
Rupley et al. |
22 Annual Awards Technical Excellence From industry heavyweights to nimble bantamweights, everyone's a contender for this year's prize for innovation. Plus we recap the highlights of the year's breakthrough technologies and products. |
PC World
August 24, 2006
Jeff Bertolucci |
The Best Broadband ISPs in America Both cable and DSL connections are getting faster and cheaper, but you may not have the best one. To find out how your ISP rates, see what customers say about their providers. |
PC Magazine
September 27, 2006
Jim Louderback |
Louderback: First Word (PC Magazine Vol. 25, Iss. 18) APC is not a huge company, and it sells fairly simple products. But if this company can get tech support right, what's stopping Dell, HP, and others? |
PC World
November 2004
Anne Kandra |
Best Places to Buy We surveyed nearly 3500 readers and shopped 15 stores and sites to find out which ones have the smartest salespeople, lowest prices, and widest selection. |
PHONE+
June 19, 2009
Khali Henderson |
Optimum Business, Verizon Top J.D. Power Poll The study measures customer satisfaction with providers of telecommunications data services, such as cable modem, DSL, T1, T3/DS3, Ethernet and frame relay. |
PC Magazine
May 30, 2007
Jeremy A. Kaplan |
Real World Testing: The Best ISPs in America With the help of nearly 40,000 people across the country, we determined the best ISPs in the country. |
PC Magazine
August 2, 2006
John Brandon |
Find the Fastest ISP More than 10,000 readers downloaded our utility and hit the Web's most popular sites over a million times to help find the fastest ISP for you. |
PC Magazine
September 21, 2004 |
Welcome to the Broadband World This is a great time to have broadband... Dual-connect mobile phones... Life beyond iPod... Cheap backup... etc. |
PC Magazine
March 6, 2007
Davis D. Janowski |
Voipin' With Your Eyes Wide Open Be aware that voice over IP service is not yet a panacea. |
PC Magazine
December 22, 2004
Sebastian Rupley |
2005 What's in Your Future? Predictions of the future for everything from cell phones to online gaming. |
CRM
January 15, 2013
Leonard Klie |
Brands Continue to Fail Their Customers New research from Forrester shows customer service hasn't improved all that much in the past year. |
PC World
October 2003
Reviews Staff |
New 5-Megapixel Cameras Aim High Nearly every digital camera vendor offers a 5-megapixel model, but new, ultrasophisticated units from Canon, Nikon, and Sony have controls -- such as the Canon PowerShot G5's ability to set flash level manually -- you won't find on lesser breeds. |
PC World
June 2006
Christopher Null |
All-Star Tech Stores Who's got the best prices, selection, sales help, and return policies among online and brick-and-mortar stores? We surveyed more than 5000 readers to find the best places to buy tech gear. |
InternetNews
August 24, 2004
Michael Singer |
E-Business, PCs Really Satisfy: Report Apple's shine not limited to just the iPod... Google gets high marks in a new consumer satisfaction report... |
PC World
November 2005 |
Letters to PC World Praise for the call quality of VoIP services... Criticism at the recording industry's copy protection attempts... Windows annoyances... Threat to small ISPs...etc. |
PC Magazine
February 27, 2007
Davis D. Janowski |
Buying Guide: Hands On with the New VoIP VoIP (voice over IP) is not only mainstream but a big consumer focus for traditional phone companies such as AT&T and Verizon. Most popular within this new subset of VoIP technology is Skype. |
InternetNews
October 11, 2004
Naomi Graychase |
Linksys, AT&T Team for Consumer VoIP AT&T CallVantage customers signing up for home voice-over-broadband service can now use custom equipment from industry-leader Linksys. |
PC World
September 2002
Scott Spanbauer |
Top Broadband ISPs Cable Internet costs the least, but you should choose DSL if you plan to share access among multiple PCs. |
PC World
September 2003
Scott Spanbauer |
More Broadband for Your Buck Are you getting all the ISP you pay for? Here's how to make the most of your connection, and what to do if it's time to switch providers. |
Information Today
February 14, 2011 |
Mobile Access to USA TODAY Digital Content Available Through Microsoft Tagging Microsoft Tag is a mobile 2D bar code that lets users connect offline materials to the digital world. |
PC World
December 23, 2007
Jeff Bertolucci |
Best Places to Buy Tech Products Now and Post-Holidays You know which products you need. But where and when can you get the best deals? Our ratings of the best tech stores and our tips for timing your purchases can help. |
BusinessWeek
April 25, 2005
Roger O. Crockett |
iPod Killers? With innovative services and snazzier phones, the telecom players figure they can swipe a chunk of the digital music market that Apple Computer Inc. cracked open with its iconic iPod. |
CRM
August 1, 2005 |
The Pulse: What Are Your Data Security Problems? Readers weigh in on their data security issues. |
Home Theater
October 12, 2009
Mark Fleischmann |
Customers Like TV Services Better Satisfaction scores are up for telco, satellite, and cable providers. |
InternetNews
March 31, 2008 |
Why Apple is Seen as Brand Champ The Apple brand has the biggest impact on the world's consumers, while Microsoft and the United States nation brand are those considered most in need of a remake, a survey showed on Monday. |
BusinessWeek
March 5, 2007 |
What It Takes To Be A Winner How the winners of Customer Service Champs were determined. |
The Motley Fool
March 5, 2008
Selena Maranjian |
You Can Get Some Satisfaction Some companies are getting better at pleasing consumers. |
