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PC World
January 2001
Aoife McEvoy & Stephen Swoyer |
Reliability and Service: In Search of Trouble-Free PCs Are today's PCs too cheap? We go behind the scenes to see if manufacturers are cutting corners, and survey 30,000 readers to find vendors that deliver solid systems and support.   |
PC World
December 2003
Laurianne McLaughlin |
Reliability & Service Report Card Which manufacturers can you trust? More than 32,000 readers sound off about their PCs, cameras, printers, gateways, and PDAs. |
PC Magazine
August 24, 2005
Metz et al. |
18th Annual Reader Satisfaction Survey Readers rate more than 45,000 PCs and printers. What they said might surprise you. |
PC Magazine
September 13, 2007
Eric Griffith |
Is Tech Support Getting Worse? If your desktop, notebook, or printer heads south, will your manufacturer be able to help? People share their opinion on who is tops in tech support. |
PC World
January 2006
Jeff Bertolucci |
Reliability and Service: The Best Companies to Buy From A poll on tech support and customer service indicates a trend away from phone support and movement toward web sites for better answers to questions. However, many don't like the slow response of web support. |
PC Magazine
August 21, 2006
Cade Metz |
The 19th Annual Reader Satisfaction Survey Whose PCs and printers are the most reliable? Who offers the best support? Users detail their experiences. Get the facts in this annual users' choice report. |
PC World
January 2005
Laurianne McLaughlin |
Readers Rate the Manufacturers Who builds hardware you can count on? How does tech support stack up? We asked 42,000 PC World readers about their PCs, cameras, printers, and more--and boy, did they give us an earful. |
PC Magazine
April 27, 2011
Ben Gottesman |
Readers' Choice Awards 2011: Desktops and Laptops Our yearly survey reveals just who PCMag readers love -- and who they don't -- in the world of desktops and laptops. |
PC Magazine
August 30, 2006
Michael J. Miller |
Trouble with Tech Support PCs are more reliable than they have been over the past few years, but tech support is worse than ever. |
PC World
November 29, 2007
Jeff Bertolucci |
Technology's Most (and Least) Reliable Brands Which companies can you trust? Consumers talk about their experiences with PCs, printers, cameras, routers, and more. |
PC World
June 1, 2000
Roberta Furger & Aoife McEvoy |
The Buying Game: Best and Worst Places to Shop for a PC Almost moment by moment, computers get cheaper, faster, more feature-rich. So why don't they get any easier to buy? Alas, figuring out where to purchase a PC remains a tricky proposition. That's true even if you happen to know exactly what system you want--and only more so if you require some assistance zeroing in on the perfect PC. |
PC Magazine
July 29, 2008
Segan & Griffith |
The Best (and Worst) Tech Support in America Find out what vendors you should buy from in the future to get the most satisfaction from your tech. |
PC Magazine
August 24, 2005
Michael J. Miller |
Tech Support: Still a Ways to Go Reliability of desktops and notebooks has increased over the past year, but little has changed in customer satisfaction with technical support... Why your computer isn't very reliable... The real problem with San Andreas... Garmin StreetPilot c330... |
PC Magazine
August 17, 2004
Michael J. Miller |
What's Wrong with Tech Support? The reliability of PCs is getting better, but tech support is getting worse. |
The Motley Fool
October 21, 2009
Eric Jhonsa |
Dell's Painful Two-Front War Multiple rivals are squeezing the former PC leader in different ways. |
PC World
March 2006
Carla Thornton |
New Media Center Laptops Make Waves Entertainment-oriented notebooks, Acer Aspire AS9504WSMi and Dell XPS M140, enter our rankings this month. |
PC Magazine
October 12, 2005
Carroll & Howard |
18th Annual Reader Satisfaction Survey Part 2 Consumers weighed in on nearly 49,000 of their most important products and services, with sometimes surprising results. |
PC World
September 2003
Melissa Perenson |
Popcorn With Your Portable Catch a movie with one of the new wide-screen notebook models. |
PC Magazine
April 6, 2004
Jim Akin |
Better Corporate PCs These top 5 solutions couple intuitive and powerful software management tools with reliable PCs. |
PC Magazine
December 8, 2004 |
Readers' Choices; 17th Annual Reader Satisfaction Survey--Part 2 Internet Service Providers... Premium Content Providers... Satisfaction and Reliability reports on your favorite hardware... |
The Motley Fool
February 3, 2004
Selena Maranjian |
White Box Computers Should your next computer be a white box PC? |
PC World
September 2002
Anne Kandra |
Consumer Watch: Where Have All the PC Makers Gone? The consolidation of the PC market could be bad news for consumers. |
PC World
August 20, 2007
Alan Stafford |
Small-Business PCs Give Short Shrift to Specs These business systems aren't the best values available. |
PC World
January 2006
Edward N. Albro |
Why Isn't Tech Support Getting Better? The reliability of tech products is improving, but the quality of service isn't. |
PC World
March 2005
Captain & Rebbapragada |
Cheap PCs: The Real Deals Yes, you can pay a little and get a lot: We test 8 bargain-priced PCs to find the best of the bunch ... What about bargain notebooks and Linux PCs? |
The Motley Fool
September 21, 2010
Gabriel Perna |
Apple First in PC Customer Satisfaction For the seventh consecutive year, Apple remained the American consumer's favorite PC manufacturer according to a report from the American Consumer Satisfaction Index. |
PC World
November 2005 |
Big Drives Distinguish This Month's New Desktops Xi MTower 64 AGE-SLI... Velocity Micro Vision 64... Amax Power 660+... Sony VAIO VGC-RA842G... HP dx5150 Business Desktop... Pavilion a1130n... laptops: Compaq Presario M2000Z... Gateway M250E... Dell Latitude D510... Toshiba Portege R200-S234... |
BusinessWeek
October 10, 2005
Lee & Thornton |
Hanging Up On Dell? Gripes about tech support are on the rise, and the PC king is scrambling to upgrade. |
The Motley Fool
April 21, 2004
Selena Maranjian |
PC Makers Get Green Computer manufacturers are stepping up their recycling, under pressure. |
PC World
September 2001
Frank Thorsberg |
Your Rights: PC Lemon Laws New laws in the works may help if your new PC turns out to be a lemon... |
The Motley Fool
November 3, 2004
Rich Duprey |
Gateway Can Party Like It's 1999 Computer maker looks ahead to its future by severing deal made with AOL in 1999. |
PC World
August 2002 |
Top 100: Pentium 4 Processors Turn It Up a Notch Intel's new 2.53-GHz CPU with a 533-MHz system bus roars onto the track and is in virtual performance tie with AMD's best. |
The Motley Fool
May 13, 2005
W.D. Crotty |
Dell-icious! Dell reports another outstanding quarter. Long-term investors will notice that analysts expect earnings to rise 24% this year and 17.5% next year -- pricing the stock at 20.7 times 2006 earnings. |
PC World
July 2002
Kirk Steers |
Buying Budget PCs: Dollars and Sense Two systems perform basic tasks well; one provides excellent overall value. |
PC World
September 18, 2007
Jon L. Jacobi |
Junkbusters! New PCs come littered with demo ware and ads you never asked for. Does all that stuff affect performance? You bet. Here's how to get rid of the crud or avoid it in the first place. |
PC World
June 18, 2007
Kalpana Ettenson |
Tech Trend: Laptops Gain in Weight, Size, Sales The latest notebook models are bigger and pack more features. |
PC Magazine
September 7, 2010
Ben Gottesman |
Readers' Choice Awards 2010 Our yearly survey reveals just who our readers love -- and who they don't -- in the world of technology products including computers, ISPs, and TVs. |
PC World
January 18, 2002
Kuriko Miyake |
AMD Unveils Cool'n'Quiet Chip CPU featuring power-management technology will initially be available in Japan, but will come to the U.S.... |
PC Magazine
August 13, 2008
Lance Ulanoff |
Are Some PCs Born Bad? Sometimes a PC, like a car, can simply be a lemon. |
BusinessWeek
November 10, 2003
Jim Kerstetter |
PCs: The Elves Are Working Overtime Strong demand for computers should bring holiday cheer to the tech industry |
The Motley Fool
May 21, 2004
Tim Beyers |
PCs Get Booted Around the globe, consumers are ditching their personal computers. And, believe it or not, that's good news. Replacements will boost global computer shipments past 150 million this year. |
PC World
September 28, 2007
Narasu Rebbapragada |
Green PCs: A First Step Energy Star 4.0-rated products can lower your energy bill and reduce the amount of pollutants in the world but by somewhat less than you might hope. |
PC World
January 2003
Melissa Perenson |
Top 5 Corporate PCs We review PCs designed for corporate environments. |
PC World
May 2001 |
Letters to PC World Your take on buggy software, doing taxes online, Web privacy, and rating PCs... |
InternetNews
September 3, 2010 |
Dell Regains No. 2 Spot in PC Market Share After falling behind Acer in global sales, Dell's now back in the number two slot behind Hewlett Packard. |
PC World
July 2004
Michael Desmond |
Misadventures in Tech Support As companies move service offshore and online, are you still being served? We went undercover to put major PC, software, and ISP vendors to the test. Not everyone gets a passing grade. |
BusinessWeek
November 24, 2003
Andy Reinhardt |
Europe Is For Laptop Lovers Thanks to plunging prices and new features, sales of laptop computers are taking off in Europe. |
PC World
December 2005
Tom Spring |
Solid $500 Laptops Acer Aspire AS3003LCi... HP Compaq Presario M2000... Dell Inspiron 1200... |
PC World
July 2004
Melissa J. Perenson |
PC World's Top 100 We looked at seven ultraportable projectors that vary in size, shape, and design. Most of them will serve you well on the road. |
InternetNews
August 18, 2009 |
Google, Apple Net High Marks for Customer Care New survey anoints Google, Apple tops in customer satisfaction for search and personal computers, highlights "uphill battle" for Microsoft's Bing. |
