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PC Magazine
August 17, 2004
Michael J. Miller |
What's Wrong with Tech Support? The reliability of PCs is getting better, but tech support is getting worse.   |
PC Magazine
August 21, 2006
Cade Metz |
The 19th Annual Reader Satisfaction Survey Whose PCs and printers are the most reliable? Who offers the best support? Users detail their experiences. Get the facts in this annual users' choice report. |
PC Magazine
August 24, 2005
Metz et al. |
18th Annual Reader Satisfaction Survey Readers rate more than 45,000 PCs and printers. What they said might surprise you. |
PC Magazine
September 13, 2007
Eric Griffith |
Is Tech Support Getting Worse? If your desktop, notebook, or printer heads south, will your manufacturer be able to help? People share their opinion on who is tops in tech support. |
PC Magazine
April 27, 2011
Ben Gottesman |
Readers' Choice Awards 2011: Desktops and Laptops Our yearly survey reveals just who PCMag readers love -- and who they don't -- in the world of desktops and laptops. |
PC Magazine
August 24, 2005
Michael J. Miller |
Tech Support: Still a Ways to Go Reliability of desktops and notebooks has increased over the past year, but little has changed in customer satisfaction with technical support... Why your computer isn't very reliable... The real problem with San Andreas... Garmin StreetPilot c330... |
PC World
July 1, 2000
Mitt Jones |
PC Reliability & Service: Things Fall Apart In an exclusive survey, 16,000 readers told us that the quality of PC reliability and service has slipped. Imagine if your fridge were this much trouble.... |
PC World
January 2006
Jeff Bertolucci |
Reliability and Service: The Best Companies to Buy From A poll on tech support and customer service indicates a trend away from phone support and movement toward web sites for better answers to questions. However, many don't like the slow response of web support. |
PC Magazine
July 29, 2008
Segan & Griffith |
The Best (and Worst) Tech Support in America Find out what vendors you should buy from in the future to get the most satisfaction from your tech. |
PC World
January 2005
Laurianne McLaughlin |
Readers Rate the Manufacturers Who builds hardware you can count on? How does tech support stack up? We asked 42,000 PC World readers about their PCs, cameras, printers, and more--and boy, did they give us an earful. |
PC World
January 2001
Aoife McEvoy & Stephen Swoyer |
Reliability and Service: In Search of Trouble-Free PCs Are today's PCs too cheap? We go behind the scenes to see if manufacturers are cutting corners, and survey 30,000 readers to find vendors that deliver solid systems and support. |
PC World
November 29, 2007
Jeff Bertolucci |
Technology's Most (and Least) Reliable Brands Which companies can you trust? Consumers talk about their experiences with PCs, printers, cameras, routers, and more. |
PC World
January 2006
Edward N. Albro |
Why Isn't Tech Support Getting Better? The reliability of tech products is improving, but the quality of service isn't. |
PC World
December 2003
Laurianne McLaughlin |
Reliability & Service Report Card Which manufacturers can you trust? More than 32,000 readers sound off about their PCs, cameras, printers, gateways, and PDAs. |
PC Magazine
September 20, 2006
Cade Metz |
The 19th Annual Reader Satisfaction Survey - Part 2 Last Month you told us all about you desktops, notebooks, and printers. Now you tell us about everything else. |
PC Magazine
January 12, 2005
Bill Howard |
Bean Counters 1, ThinkPad 0 In recent years, IBM made solid, secure desktop machines, but computers didn't improve the company's ability to sell IBM services and consulting. |
PC Magazine
October 12, 2005
Carroll & Howard |
18th Annual Reader Satisfaction Survey Part 2 Consumers weighed in on nearly 49,000 of their most important products and services, with sometimes surprising results. |
InternetNews
January 7, 2009
Andy Patrizio |
The (Redmond) Empire Strikes Back Microsoft brings back its 'Apple Tax' whisper campaign, claiming Macs are essentially glorified PCs with a very expensive paint job. |
InternetNews
June 9, 2009
Don Reisinger |
Are Macs Really Prettier Than Windows PCs? Apple enthusiasts will never admit it, but Windows PCs are just as beautiful - if not more so, in some cases - than Macs. |
InternetNews
June 30, 2009
Don Reisinger |
What Apple Does Right What are Steve Jobs and company doing to maintain one of the best customer satisfaction ratings in the business? |
The Motley Fool
October 21, 2009
Eric Jhonsa |
Dell's Painful Two-Front War Multiple rivals are squeezing the former PC leader in different ways. |
Entrepreneur
May 2005
Mike Hogan |
Home Stretch Will the move into home electronics by PC-makers like Apple and Dell leave thin support for business PCs? |
The Motley Fool
September 21, 2010
Gabriel Perna |
Apple First in PC Customer Satisfaction For the seventh consecutive year, Apple remained the American consumer's favorite PC manufacturer according to a report from the American Consumer Satisfaction Index. |
InternetNews
February 23, 2006
Erin Joyce |
Lenovo Launches Low-Cost PCs For Businesses Retail and channel-selling strategy is all part of the world's third-largest PC maker's plan to grab market share among small businesses in U.S. |
InternetNews
February 18, 2009
Judy Mottl |
Survey Sees Rocky Road Ahead for PC Sales With consumer spending on the wane, PC makers such as Dell, HP and Apple will find the next few months more challenging than ever, according to a new survey from ChangeWave Research. |
PC Magazine
September 27, 2006
Jim Louderback |
Louderback: First Word (PC Magazine Vol. 25, Iss. 18) APC is not a huge company, and it sells fairly simple products. But if this company can get tech support right, what's stopping Dell, HP, and others? |
PC World
August 20, 2007
Alan Stafford |
Small-Business PCs Give Short Shrift to Specs These business systems aren't the best values available. |
PC Magazine
September 15, 2009 |
Readers' Choice Service & Reliability Survey 2009 Winners Desktops, notebooks, printers, cell phones and other products that have a proven track record of reliability. |
The Motley Fool
April 18, 2006
Tim Beyers |
Readers: Let the Pigs Fly Readers comment on the future of Windows on the Mac: Apple is a box maker that produces prodigious cash flow. Its shares should be valued accordingly. Investors who ignore this truth do so at their portfolio's peril. |
PC Magazine
December 8, 2004 |
Readers' Choices; 17th Annual Reader Satisfaction Survey--Part 2 Internet Service Providers... Premium Content Providers... Satisfaction and Reliability reports on your favorite hardware... |
The Motley Fool
February 3, 2004
Selena Maranjian |
White Box Computers Should your next computer be a white box PC? |
PC Magazine
August 26, 2011
Eric Griffith |
Readers' Choice Awards 2011: Tablets and Ebook Readers The Tablet and e-reader market is still pretty new, but our readers have used them long enough to find out which models stand out when it comes to reliability and quality. |
BusinessWeek
May 29, 2006
Stephen H. Wildstrom |
Three Thoroughbred Laptops Dell, HP, and Lenovo have similar specs and are capable performers, but Lenovo has an edge in software. |
The Motley Fool
May 21, 2004
Tim Beyers |
PCs Get Booted Around the globe, consumers are ditching their personal computers. And, believe it or not, that's good news. Replacements will boost global computer shipments past 150 million this year. |
InternetNews
January 14, 2009
Andy Patrizio |
PC Sales Up for 2008, but Barely Momentum from the first three quarters kept the over overall annual numbers positive, but the fourth quarter was awful. |
InternetNews
August 18, 2009 |
Google, Apple Net High Marks for Customer Care New survey anoints Google, Apple tops in customer satisfaction for search and personal computers, highlights "uphill battle" for Microsoft's Bing. |
PC Magazine
August 13, 2008
Lance Ulanoff |
Are Some PCs Born Bad? Sometimes a PC, like a car, can simply be a lemon. |
The Motley Fool
January 30, 2011
Cindy Johnson |
Apple's Mac Is Roaring Back In PCs, HP "gives back" while Dell treads water. |
The Motley Fool
February 20, 2011
Cindy Johnson |
It's the Tablets, Stupid For many hardware makers, tablets could be a game-changer. |
InternetNews
April 11, 2006
David Miller |
Lenovo Reaches Small Business Through Retail Lenovo announced on Tuesday that it is partnering with electronics retailer Best Buy to sell Lenovo computers at select stores across the U.S. |
PC Magazine
May 18, 2005
Michael J. Miller |
Competition in Web Browsers Heats Up Remember the browser wars from a few years back?... Evolving PC Magazine... ThinkPads in China... |
PC World
June 18, 2007
Kalpana Ettenson |
Tech Trend: Laptops Gain in Weight, Size, Sales The latest notebook models are bigger and pack more features. |
InternetNews
September 28, 2006
David Needle |
Notebook Batteries Catching More Heat Lenovo is the latest notebook vendor to announce a battery recall due to concerns of overheating that could lead to its ThinkPad notebooks catching fire. |
InternetNews
January 2, 2008 |
Asian PC Makers Turn to U.S. Consumers For Growth Lenovo, Asustek and others are cashing in on notebook and high-end PC demand, despite the U.S.'s crowded and slowing marketplace. |
The Motley Fool
October 30, 2008
Tim Beyers |
Why I Just Bought Apple One analyst explains why he just purchased Apple stock, and plans to keep it for the long haul. |
The Motley Fool
December 14, 2006
Alyce Lomax |
Dueling Fools: Apple Bull Apple's recipe for success continues to entice investors. |
BusinessWeek
October 11, 2004
Peter Burrows |
Apple Is Looking Juicier The iPod and iMac G5 are widening Apple's base -- and its notebooks are gaining, too. This could help the company find modest market share gains that could have an impact on sales and earnings. |
BusinessWeek
October 10, 2005
Lee & Thornton |
Hanging Up On Dell? Gripes about tech support are on the rise, and the PC king is scrambling to upgrade. |
PC Magazine
April 20, 2005
Cade Metz |
Value PCs: The Price Is Right There was a time when value-priced PCs/notebooks meant cheap, weak, and flimsy systems. But not anymore. Polywell Poly 2800NF2-MX... Averatec AV3270-EE1... Dell Inspiron 6000... Dell Dimension 4700... etc. |
PC World
September 28, 2007
Narasu Rebbapragada |
Green PCs: A First Step Energy Star 4.0-rated products can lower your energy bill and reduce the amount of pollutants in the world but by somewhat less than you might hope. |
