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PC Magazine
August 30, 2006
Michael J. Miller |
Trouble with Tech Support PCs are more reliable than they have been over the past few years, but tech support is worse than ever.   |
PC World
January 2006
Jeff Bertolucci |
Reliability and Service: The Best Companies to Buy From A poll on tech support and customer service indicates a trend away from phone support and movement toward web sites for better answers to questions. However, many don't like the slow response of web support. |
PC Magazine
September 20, 2006
Cade Metz |
The 19th Annual Reader Satisfaction Survey - Part 2 Last Month you told us all about you desktops, notebooks, and printers. Now you tell us about everything else. |
PC World
November 29, 2007
Jeff Bertolucci |
Technology's Most (and Least) Reliable Brands Which companies can you trust? Consumers talk about their experiences with PCs, printers, cameras, routers, and more. |
PC World
January 2005
Laurianne McLaughlin |
Readers Rate the Manufacturers Who builds hardware you can count on? How does tech support stack up? We asked 42,000 PC World readers about their PCs, cameras, printers, and more--and boy, did they give us an earful. |
PC World
January 2006
Edward N. Albro |
Why Isn't Tech Support Getting Better? The reliability of tech products is improving, but the quality of service isn't. |
PC World
December 2003
Laurianne McLaughlin |
Reliability & Service Report Card Which manufacturers can you trust? More than 32,000 readers sound off about their PCs, cameras, printers, gateways, and PDAs. |
PC World
September 2005
Jeff Bertolucci |
Net Phones Grow Up Internet telephone services, including new offerings from big-name providers, have never been so clear and hassle-free. Our tests found the best of an impressive bunch. |
PC Magazine
September 13, 2006
Jim Louderback |
Louderback: First Word (PC Magazine Vol. 25, Iss. 17) Dell has made missteps, but I've been pleased with its products and its efforts to overcome mistakes. However, when it comes to design, Apple takes the crown... Impressed with Motorola's vision... Rational evaluation of Blu-ray and HD DVD... |
PC Magazine
August 17, 2004
Michael J. Miller |
What's Wrong with Tech Support? The reliability of PCs is getting better, but tech support is getting worse. |
PC World
November 2000
Anne Kandra |
Tech Advice Sites: Free or Fee? If you've ever needed tech support--and who hasn't?--you know what it's like to spend hours on hold. Maybe you've already turned to the Web for help, where many sites offer free or fee-based service. But when it comes to online tech support, don't pay for what's already free... |
BusinessWeek
June 19, 2006
Burrows & Hamm |
Tech Has A New Top Dog HP is now outselling IBM, signaling a shift - and a challenge - for the industry. |
The Motley Fool
May 3, 2005
Seth Jayson |
Tech Is Dead. Long Live Tech! Remember when tech died a couple weeks back? Turns out the corpse is still breathing. The real lesson for investors is, as always, to tune out most of the background noise that passes as financial "news." |
The Motley Fool
April 15, 2005
Seth Jayson |
IBM's No Bellwether Stop listening to the idiotic generalizations from the press and the analysts, and find the good companies to invest in. |
PC World
July 2004
Michael Desmond |
Misadventures in Tech Support As companies move service offshore and online, are you still being served? We went undercover to put major PC, software, and ISP vendors to the test. Not everyone gets a passing grade. |
PC World
February 2006
Anne Kandra |
Hanging Up on Tech Support Fed up with phone help? Online tools for solving PC problems are getting better. |
The Motley Fool
March 2, 2006 |
Do "Tech Stocks" Exist? Sure, there are "tech stocks." But the term really isn't as helpful as you might think -- because in many ways, most companies that you can think of are tech stocks. |
The Motley Fool
July 30, 2004
Whitney Tilson |
The Tech Stock Opportunity Why the tech sector may be fertile ground for value investors. |
PC Magazine
March 6, 2007
Davis D. Janowski |
Voipin' With Your Eyes Wide Open Be aware that voice over IP service is not yet a panacea. |
The Motley Fool
July 16, 2004
Seth Jayson |
Dell's Dandy Outlook The tech giant keeps churning forward with earnings up from $0.29 per share to $0.31. |
PC Magazine
October 11, 2006
Jim Louderback |
Louderback: First Word (PC Magazine Vol. 25, Iss. 18) Why should you care about Net access on vacation? Because with Skype and other VoIP services, you can make free calls home and talk as long as you want. |
PC World
April 2006
Christopher Null |
Battery Boosters Sick of running out of juice at the worst possible moment? Here's how to squeeze every last drop out of your cell phone, laptop, PDA, or digital camera battery and charge it up quickly and conveniently. |
PC World
September 25, 2006
Kirk Steers |
Hardware Tips: The Right Hardware Keeps VoIP Calls Loud and Clear Find out what equipment you need for high-quality VoIP phone calls. |
PC Magazine
February 27, 2007
Davis D. Janowski |
Buying Guide: Hands On with the New VoIP VoIP (voice over IP) is not only mainstream but a big consumer focus for traditional phone companies such as AT&T and Verizon. Most popular within this new subset of VoIP technology is Skype. |
PC Magazine
September 27, 2006
Cade Metz |
Our First Small-business Awards We celebrate small and midsize businesses that use technology in innovative ways to drive growth. |
The Motley Fool
May 17, 2006
Stephen D. Simpson |
HP Revs Up the Horsepower In a tougher market for consumer tech, HP is setting itself apart. This seems like a decent enough hideout for nervous tech investors. |
PC World
September 28, 2006
Stuart J. Johnston |
Should Laptops Come With a Fire Extinguisher? Record-setting recalls highlight the risks of lithium ion technology. |
Commercial Investment Real Estate
Jul/Aug 2011
Dennis LaMantia |
Long-Distance Logic Creigh A. Bogart and other CCIM members are using VoIP programs like Skype and Web-based applications such as Google Voice to supplement their landlines and cell phones. In the process, they're saving time and money. |
The Motley Fool
February 28, 2005
Bill Paul |
Take Energy Tech Back From the Day Traders Many energy stocks aren't getting a fair shake in the market, but ETFs could change that. |
