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Financial Advisor June 2007 Rebecca Pomering |
Building The Dream Team A performance management system is critical to the health and success of any financial advisory firm. A well-designed performance management system helps managers meet the need for individual challenge and motivation that aligns with the firm's strategic direction. |
Global Services June 4, 2008 Namita Goel |
Into its Own: Sourcing as a Profession If the demand for sourcing professionals outstrips supply, where will the talent come from? |
Global Services June 27, 2007 |
The Global Sourcers More and more people are sourcing services from around the world for their companies. But do they have the right skills for a job that is becoming increasingly strategic to their companies? |
FAO Today Mar/Apr 2008 Phil Fersht |
Judgment Calls The worst mistakes companies make when they evaluate outsourcing -- and how to avoid them. |
Global Services July 30, 2007 Glenn Brule |
Business-analysis Skills: Critical for Sourcing Success Whether a company is embarking on a full-scale, outsourced call center or IT operation, or contracting globally for simple project-based services, the need for business-analysis skills is vital. Yet, the role of a business analyst in outsourced engagements is often undefined and elusive. |
Investment Advisor July 2006 Angela Herbers |
The Fast Track: Positive Party Annual evaluations can bring out the good in your employees. The problem is that many financial planners simply don't know how to conduct a good evaluation of their employees to achieve these positive results. Here's how to get it right. |
Global Services November 29, 2007 |
The Future of Buy-side Sourcing Careers The real change between now and 2010 for outsourcing professionals is likely to be less in terms of what they do, and more in terms of the recognition of their role and its importance. |
FAO Today Nov/Dec 2007 Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. |
HBS Working Knowledge April 10, 2006 David Sirota et al. |
Why Your Employees Are Losing Motivation Most companies have it all wrong. They don't have to motivate their employees. They have to stop demotivating them. |
Global Services September 1, 2008 |
The Definitive Survey of Sourcing Advisers Welcome to the first ever study on sourcing advisory companies that covers the views of service buyers and providers. |
AskMen.com Gregory Batts |
Get A Great Performance Evaluation Performance evaluations; some guys love them, some hate them, but at some point, your performance will be formally reviewed by your boss. |
Global Services April 29, 2007 Bob Johnson |
Obtaining the Best Telecom Contract Voice and data convergence technologies have become the accepted network service platforms. But, these new and maturing services may have not been available when the contract was first signed, and hence must be evaluated during contract re-negotiations. |
Global Services December 7, 2008 Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
CIO November 17, 2008 Albert Lee |
How to Choose the Right IT Outsourcing Provider Selecting an outsourcing provider can be difficult, but these project management tips will help you pick the right vendor to meet your current and future needs, and ensure the success of your project. |
Financial Planning February 1, 2008 Manny Avramidis |
Practice Tips Turnover can have a big impact on a company's bottom line. Here are some tips for managers looking to keep their employees' best interests in mind. |
Global Services March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
Global Services December 2, 2008 Phil Fersht |
How to Structure and Execute Your Outsourcing Strategy Entering into an outsourcing engagement is not a decision that should be hurried. Here's how to take an organized approach to designing your global outsourcing strategy. |
HRO Today Jul/Aug 2008 Atul Vashistha |
Is Global Sourcing an Item on Your Strategic Plan of Action? Survey examines what buyers are thinking when it comes to sourcing services on a global scale. |
Global Services July 8, 2008 Namita Goel |
Speedsourcing Accelerating the sourcing process using an interactive and collaborative approach is not only desired, but also appropriate for many organizations today |
Insurance & Technology June 16, 2004 Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
Global Services January 1, 2008 Blackman & Schweyer |
Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it. |
CRM January 1, 2007 John Bostick |
The Soul Searching That Comes with Sole-Sourcing It's popular to say that consolidating one's IT outsourcing activities with a single provider means having just one throat to choke. But who is really getting strangled in the long run? Multisourcing is a better choice. |
CIO November 15, 2005 Stephanie Overby |
Book Review: A Source for Sourcing A guide to IT outsourcing success, whether you outsource a little, a lot or not at all. |
CIO November 1, 2000 Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
CIO May 1, 2003 Stephanie Overby |
Staff Alert With outsourcing on the rise, CIOs are at the center of a morale crisis. They see many of their workers battling stress on the job. The best leaders learn to help employees now -- and keep them in the future. |
Entrepreneur January 2004 Nichole L. Torres |
Top-Heavy Is it time to thin out your management pool? |
Global Services August 27, 2007 Blackman & Schweyer |
Buy-Side Sourcing Careers Outsourcing has become a $4 trillion business. In many companies, nearly a quarter or more of the executive budget is dedicated to it. With so much at stake, comes opportunity for a new breed of talent the outsourcing professional. |
FAO Today Nov/Dec 2007 Steer et al. |
Wishful Thinking or Absolute Necessity? Shared Services Strategy Making the most of a shared-services model depends on a number of variables. Read on for more information. |
CIO May 1, 2006 Susan Cramm |
The Worst Job in IT Change is unstoppable, and CIOs are climbing aboard. Nice for them. But leaders risk losing their staff unless they communicate better. |
Global Services June 1, 2008 Imrana Khan |
Five Most Popular Outsourcing Risks As the practice of outsourcing matures, new risks emerge. Some call it next generation outsourcing risks. Let's take a look at the topic of managing risks in an outsourcing engagement. |
Inc. December 1, 2008 |
Reviewing the Troops Three guidelines for employee reviews. |
CIO September 1, 2003 |
Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity. |
Job Journal June 13, 2004 Marty Nemko |
Quick Fix: Is the Customer Always Right? Unbending customer service may not be the best policy. |
Global Services July 30, 2007 |
Outsourcing in a Vacuum The 1990s created a legacy of billions of dollars worth of outsourcing contracts that are now approaching renewal. How can organizations take re-sourcing or in-sourcing decisions when a large part of knowledge resides with the existing provider? |
Global Services January 28, 2008 |
The Future of Risk Over a decade where IT systems became critical to every aspect of business, identifying and managing IT risks - once a minor component of operational risk - has emerged as a significant challenge. |
Wall Street & Technology July 26, 2004 Jessica Pallay |
The Dirty 'O' Word Data managers are no longer shocking us with talk about outsourcing - some of them are actually doing it. |
Global Services August 27, 2007 Rinku Tyagi |
The World is Far from Flat The world is far from flat. And, we have just begun to see the impact of globalization. Outsourcing will be the greatest economic leveling force in mankind's existence. |
CIO December 16, 2009 Stephanie Overby |
DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal. |
Insurance & Technology January 5, 2007 Mike Ura |
Leveraging Outsourcing for Business Transformation Outsourcing increasingly is being used in the insurance industry to facilitate transformation IT objectives, rather than just cutting costs or delivering operational efficiencies. |
Global Services August 14, 2008 Mehra & Singh |
A Comprehensive Talent Strategy for Services Outsourcing Outsourced service operations in India, China, and other developing countries face a war for talent that will ultimately determine their competitiveness. Win this war by pursuing a comprehensive talent-management strategy. |
Bank Systems & Technology May 7, 2007 Peggy Bresnick Kendler |
Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns. |
CIO October 15, 2001 Eric K. Clemons & Elizabeth T. Gray Jr. |
The Confidence Game To reap outsourcing's greatest rewards, both client and vendor must trust each other... |
Global Services January 22, 2008 |
Sourcing: From Art to Science Moving to the next generation of sourcing requires moving from art to science. |
CIO September 1, 2005 Stephanie Overby |
Backsourcing Pain JPMorgan Chase's decision to first outsource IT and then bring it back in-house stands as a cautionary tale for any CIO considering an outsourcing megadeal. |
CIO February 1, 2004 David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
IndustryWeek April 21, 2010 Jill Jusko |
Avoid Outsourcing Headaches Open communication sets the stage for a more successful outsourcing relationship. |
CIO December 1, 2000 Patricia Wallington |
Technical Difficulties Leading a technical group requires the wisdom of Solomon... |
CIO November 15, 2005 |
InBox Put an Exit Strategy in the Contract... Lessons Never Learned... A Supplement to Good IT Health... etc. |
Financial Advisor December 2008 David Lawrence |
Sending A Message Employee manuals set rules for financial advisory firms that can save time and money. |
Global Services August 14, 2008 Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |