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Global Services May 12, 2008 Imrana Khan	The Sourcing Advisor Caveat Third-party advisors assistance may be one of the good reasons behind the overall satisfaction with the sourcing engagements you are involved in, but in many instances external advisors can hit hard on your pockets.
Global Services September 12, 2008 Philip Fersht	The Parameters of Evaluating Sourcing Advisory Firms Third-party advisers assistance might be one of the reasons behind the increased level of satisfaction between you and your outsourcing partners. Here's what you should look for before engaging in a pact with these intermediaries.
Global Services July 1, 2008 Deborah Kops	Advice and Warn In a relatively nascent industry such as global services, third-party advisers can play a very important role in the shaping and implementation of a strategy.
Global Services June 4, 2008 Namita Goel	Into its Own: Sourcing as a Profession If the demand for sourcing professionals outstrips supply, where will the talent come from?
Global Services June 27, 2007	The Global Sourcers More and more people are sourcing services from around the world for their companies. But do they have the right skills for a job that is becoming increasingly strategic to their companies?
Global Services July 8, 2008 Namita Goel	Speedsourcing Accelerating the sourcing process using an interactive and collaborative approach is not only desired, but also appropriate for many organizations today
HRO Today May 2008 Andy Teng	Transforming HR with Data and Expertise Want to hike your HR organization's performance? Sourcing advisors and consultants lend their domain expertise to help pave the way.
Global Services July 30, 2007 Glenn Brule	Business-analysis Skills: Critical for Sourcing Success Whether a company is embarking on a full-scale, outsourced call center or IT operation, or contracting globally for simple project-based services, the need for business-analysis skills is vital. Yet, the role of a business analyst in outsourced engagements is often undefined and elusive.
HRO Today June 2008 Andy Teng	Considering Governance First You wouldn't want to drive in a major city without traffic lights, so why take on outsourcing without a robust governance model? Remember, dedicating the right resources to managing the contract can help minimize problems later on.
Global Services December 2, 2008 Phil Fersht	How to Structure and Execute Your Outsourcing Strategy Entering into an outsourcing engagement is not a decision that should be hurried. Here's how to take an organized approach to designing your global outsourcing strategy.
HRO Today Jul/Aug 2008 Atul Vashistha	Is Global Sourcing an Item on Your Strategic Plan of Action? Survey examines what buyers are thinking when it comes to sourcing services on a global scale.
Global Services July 1, 2008 Imrana Khan	The Case for Transformation Beyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing.
Global Services March 6, 2008	Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers
FAO Today Mar/Apr 2008 Phil Fersht	Judgment Calls The worst mistakes companies make when they evaluate outsourcing -- and how to avoid them.
CIO November 1, 2000 Tracy Mayor	Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself...
Wall Street & Technology December 28, 2009 Michael Lobosco	Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal.
Insurance & Technology June 16, 2004 Anthony O'Donnell	Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy.
CIO November 15, 2005 Stephanie Overby	Book Review: A Source for Sourcing A guide to IT outsourcing success, whether you outsource a little, a lot or not at all.
Global Services October 31, 2008 Mike Beals	Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines
Global Services August 14, 2008 Phil Fersht	Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism.
Financial Planning September 1, 2005 Kathy Gevlin	Adviser Pulse New adviser survey: Optimism abounds.
Global Services December 7, 2008 Chris Osentowski	Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year.
Global Services October 27, 2008 Imrana Khan	The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil.
Global Services July 11, 2008 Lisa Ross	Trends in Pricing of FAO Contracts Finance and accounting outsourcing contract pricing is less standard and more case-by-case. Thus pricing is the most debatable part of such contract discussions.
Global Services June 1, 2008 Imrana Khan	Offshoring: Not the Answer to the Challenges of Globalization Offshore outsourcing enabled globalization and its economics brought value to the business. What now?
CIO December 16, 2009 Stephanie Overby	DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal.
Global Services November 29, 2007	The Future of Buy-side Sourcing Careers The real change between now and 2010 for outsourcing professionals is likely to be less in terms of what they do, and more in terms of the recognition of their role and its importance.
Insurance & Technology December 6, 2007 Anthony O'Donnell	Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage.
FAO Today Nov/Dec 2007 Bob Cecil	Deals for the Next Decade of Finance and Accounting Outsourcing Increased buyer savvy paves the way for notable shifts in deal structure.
InternetNews August 29, 2005 Tim Gray	Financial Service Providers Should Outsource More To improve the bottom line, financial firms should send IT work out.
Global Services April 29, 2007 Bob Johnson	Obtaining the Best Telecom Contract Voice and data convergence technologies have become the accepted network service platforms. But, these new and maturing services may have not been available when the contract was first signed, and hence must be evaluated during contract re-negotiations.
HRO Today June 2008 Andy Teng	Gravitating toward Governance Are you doing a good job watching the store? If you haven't considered your governance efforts lately, better beef up before it comes back to haunt you.
Financial Planning June 1, 2005 David J. Drucker	Inner Knowledge As financial advisers, prosperity is based on building long-lasting relationships with our clients. But how can we forge these bonds if we aren't certain of the value we bring to the relationship?
Global Services July 11, 2008 Mukherji & Singh	The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM
HRO Today April 2008 Barron & Ranjan	Embracing the World's Offerings Global sourcing is increasingly a valuable tool for achieving business process outsourcing cost savings, and HR outsourcing buyers, long holdouts against offshoring, will finally start to give in to its alluring value.
CIO August 1, 2011 Stephanie Overby	CIOs Lack Adequate Cloud Computing Knowledge Cloud computing adoption is increasing rapidly, but CIOs' ability to structure and manage these deals is not keeping pace.
Global Services December 4, 2008 Masur & Baldia	Outsourcing in a Challenging Economy: The Multisourcing Alternative Many companies today are increasingly recognizing the possible benefits of a newer strategy known as multisourcing, which may well be a particularly effective strategy in rough economic times
CIO February 1, 2004 David Clarke	The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game.
Wall Street & Technology June 13, 2006	Spending More Can Be Satisfying Research from an outsourcing and insourcing advisory firm reveals a direct correlation between an organization's satisfaction with its outsourcing efforts and how much it invests in outsourcing management and governance.
CFO November 17, 2003 Polly Schneider Traylor	Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt.
Global Services January 1, 2008 Blackman & Schweyer	Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it.
Financial Planning May 1, 2006 Barr & May	Service, Please! Aging baby boomers have new wealth -- and new advice needs. Is your financial planning business model flexible enough to keep you in the game?
Global Services January 22, 2008	Sourcing: From Art to Science Moving to the next generation of sourcing requires moving from art to science.
CIO May 10, 2012 Stephanie Overby	5 Outsourcing Trends to Watch Deals are getting smaller, with new pricing models, while security and cloud computing become hot topics.
HRO Europe Oct/Nov 2007 Tim Palmer	HRO Buyers Rethink Choices: Big or Small, Multi- or Single-process? Like everything else in life, context will determine the right decision. Do your homework and create a strategy that best suits your needs.
Financial Planning December 1, 2005 Beck & Tibergien	Is Your Price Right? A groundbreaking new study shows why it may be time for financial advisers to raise their fees.
InternetNews January 9, 2008 Larry Barrett	Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year.
Bank Systems & Technology May 7, 2007 Peggy Bresnick Kendler	Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns.
Global Services November 29, 2007	The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010.
Global Services October 29, 2007 Deborah Kops	If the Shoe Fits, Wear it Is there a predictive fit between such characteristics as culture, measurement systems, ways of working, procurement strategy and the type of global services solutions specific companies should implement?