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Bank Systems & Technology October 28, 2004 Cristina McEachern |
Cancellation of JPMC-IBM Deal Not the Start of Trend The financial services industry will likely continue to increase its outsourcing to third-party providers in the U.S. and abroad. |
InternetNews September 15, 2004 Clint Boulton |
IBM Loses JPMorgan Outsourcing Deal The financial services firm will regain control over its data centers, help desks, distributed computing, data and voice networks, as well as 4,000 employees and contractors. |
Bank Technology News December 2004 Jeremy Quittner |
A Reversal of Fortune? What may look like a reversal of fortune for providers of outsourcing services in financial services, appears to be something of an anomaly. |
CIO November 15, 2005 |
InBox Put an Exit Strategy in the Contract... Lessons Never Learned... A Supplement to Good IT Health... etc. |
CIO June 13, 2011 Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
Bank Systems & Technology April 20, 2009 Maria Bruno-Britz |
IBM's Services Group Expands Bank Relationships Globally Both Daishi Bank and National Bank Financial have signed on to extend existing IT and outsourcing agreements with IBM. |
Bank Systems & Technology August 1, 2007 Nancy Feig |
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. |
CIO September 1, 2003 |
Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity. |
The Motley Fool April 5, 2010 Selena Maranjian |
Outsourcing Never Left This disturbing trend can also be profitable. |
Bank Systems & Technology March 10, 2004 Ivan Schneider |
Patriots: Will the Winning Streak Continue? The JPMorgan Chase-Bank One merger has become a bellwether for IT outsourcing. |
CFO December 1, 2004 Don Durfee |
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing? |
Managed Care June 2005 Ed Silverman |
It's a Small World After All: Outsourcing Makes Inroads The entire managed care industry is desperate to cut costs and is beginning to turn toward a controversial method to do just that. |
CIO November 14, 2012 Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
CIO September 24, 2008 Diane Frank |
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. |
Bank Technology News February 2003 Michael Sisk |
Outsourcing Goes On-Demand Bankers like JP Morgan Chase's John Schmidlin, CTO of enterprise services, are increasingly looking to outsourcing firms to help them slash inefficiencies in commodity services and gain the upper hand in more strategic business partnerships. |
Global Services November 5, 2007 Singh & Puryear |
Beyond Single Site, Single Provider As companies measure their offshore presence, they grapple with two large challenges. First, the increasing imbalance between workforce supply and demand, and second, where to site their offshore activities. |
CIO June 28, 2012 Stephanie Overby |
Texas State CIO Bets Big On Controversial Outsourcing Deal After a multimillion-dollar outsourcing deal with IBM went bust, the state of Texas appointed a new CIO who hopes to turn things around by placing one outsourcer in charge of several others to manage data centers and other public-sector IT |
CIO September 1, 2003 Christopher Koch |
Backlash As a growing number of IT jobs move overseas, some CIOs and economists prophesy a political storm against offshore outsourcing. |
CIO May 1, 2003 Stephanie Overby |
Staff Alert With outsourcing on the rise, CIOs are at the center of a morale crisis. They see many of their workers battling stress on the job. The best leaders learn to help employees now -- and keep them in the future. |
CIO December 16, 2009 Stephanie Overby |
DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal. |
CIO February 1, 2006 Stephanie Overby |
Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here's how to make them work for you. |
BusinessWeek October 4, 2004 Steve Hamm |
Is Outsourcing on the Outs? Not really, but companies are taking a closer look at whether it's worth it. The issue boils down to how much of a company's IT should be outsourced. |
Wall Street & Technology April 27, 2004 Ivy Schmerken |
Offshore Outsourcing: Is Your Data Safe? Financial-services firms are taking extra security measures at their offshore outsourcing facilities. Are security-related fears valid, or are they hype? |
CIO April 15, 2006 Stephanie Overby |
The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore. |
Global Services June 1, 2008 Imrana Khan |
Five Most Popular Outsourcing Risks As the practice of outsourcing matures, new risks emerge. Some call it next generation outsourcing risks. Let's take a look at the topic of managing risks in an outsourcing engagement. |
Global Services July 1, 2008 Imrana Khan |
The Case for Transformation Beyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing. |
Wall Street & Technology October 25, 2004 Jim Middlemiss |
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. |
CFO November 17, 2003 Polly Schneider Traylor |
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. |
InternetNews January 9, 2008 Larry Barrett |
Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year. |
Global Services August 8, 2007 |
July's Biggest Outsourcing Deals The biggest outsourcing contract of the month was signed between AstraZeneca and IBM Global Services. |
Insurance & Technology December 6, 2007 Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. |
Bank Technology News November 2004 Lee Conrad |
Outsourcing: Jobbed-Out Work Returns To The Mother Ship Taking a hard-line stance on curbing IT costs, two banks announced plans to reintegrate billions in outsourced work. Market observers say this may signal an IT "in-sourcing" trend. |
CIO January 1, 2002 Tom Field |
How to Get In and Out of an Outsourcing Deal How to structure IT outsourcing deals. |
CIO November 15, 2001 Susan H. Cramm |
The Dark Side of Outsourcing Farming out the best work will hollow out your organization... |
Insurance & Technology February 19, 2004 Julie Gallagher |
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. |
CIO September 1, 2005 David Rosenbaum |
Deep Throats Why, when and under what circumstances journalists use anonymous sources. |
CIO April 1, 2002 Tom Field |
The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers... |
Insurance & Technology June 16, 2004 Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
CIO February 1, 2004 David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
CIO March 1, 2003 Stephanie Overby |
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too. |
Wall Street & Technology June 13, 2006 Paul Allen |
CIO Challenge Lately, it seems that one investment management firm after another is outsourcing back-office functions. But as providers expand their service offerings beyond the back office, how do CIOs determine which functions to keep in-house? |
Global Services January 3, 2008 Khan & Bhambal |
Top Deals by Industries The global financial-services sector (including banking and insurance) signed 13 contracts worth a total value of $8.40 billion in 2007, according to a recent study |
The Motley Fool April 21, 2010 Eric Bleeker |
Mighty Big Blue Keeps Rolling IBM released earnings on Monday and once again saw earnings shoot well ahead of a middling sales performance. |
Global Services November 29, 2007 |
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. |
CIO January 1, 2002 Tom Field |
How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans. |
BusinessWeek September 3, 2007 Manjeet Kripalani |
A Red-Hot Big Blue In India From inking deals to hiring the best workers, IBM is leading its tech services rivals in India. |
U.S. Banker August 2008 Jim Bolton |
The Strategic Case for Outsourcing Back-Office Chores It's more critical than ever that banking executives weigh further efficiencies and fresh initiatives to retain and attract customers. This is where business process outsourcing increasingly enters the picture. |
CIO November 1, 2000 Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
FAO Today Mar/Apr 2008 David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
Bank Technology News December 2004 Holly Sraeel |
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution. |