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Bank Systems & Technology
October 28, 2004
Cristina McEachern
Cancellation of JPMC-IBM Deal Not the Start of Trend The financial services industry will likely continue to increase its outsourcing to third-party providers in the U.S. and abroad. mark for My Articles similar articles
InternetNews
September 15, 2004
Clint Boulton
IBM Loses JPMorgan Outsourcing Deal The financial services firm will regain control over its data centers, help desks, distributed computing, data and voice networks, as well as 4,000 employees and contractors. mark for My Articles similar articles
Bank Technology News
December 2004
Jeremy Quittner
A Reversal of Fortune? What may look like a reversal of fortune for providers of outsourcing services in financial services, appears to be something of an anomaly. mark for My Articles similar articles
CIO
November 15, 2005
InBox Put an Exit Strategy in the Contract... Lessons Never Learned... A Supplement to Good IT Health... etc. mark for My Articles similar articles
CIO
June 13, 2011
Stephanie Overby
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. mark for My Articles similar articles
Bank Systems & Technology
April 20, 2009
Maria Bruno-Britz
IBM's Services Group Expands Bank Relationships Globally Both Daishi Bank and National Bank Financial have signed on to extend existing IT and outsourcing agreements with IBM. mark for My Articles similar articles
Bank Systems & Technology
August 1, 2007
Nancy Feig
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. mark for My Articles similar articles
CIO
September 1, 2003
Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity. mark for My Articles similar articles
The Motley Fool
April 5, 2010
Selena Maranjian
Outsourcing Never Left This disturbing trend can also be profitable. mark for My Articles similar articles
Bank Systems & Technology
March 10, 2004
Ivan Schneider
Patriots: Will the Winning Streak Continue? The JPMorgan Chase-Bank One merger has become a bellwether for IT outsourcing. mark for My Articles similar articles
CFO
December 1, 2004
Don Durfee
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing? mark for My Articles similar articles
Managed Care
June 2005
Ed Silverman
It's a Small World After All: Outsourcing Makes Inroads The entire managed care industry is desperate to cut costs and is beginning to turn toward a controversial method to do just that. mark for My Articles similar articles
CIO
November 14, 2012
Stephanie Overby
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation mark for My Articles similar articles
CIO
September 24, 2008
Diane Frank
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. mark for My Articles similar articles
Bank Technology News
February 2003
Michael Sisk
Outsourcing Goes On-Demand Bankers like JP Morgan Chase's John Schmidlin, CTO of enterprise services, are increasingly looking to outsourcing firms to help them slash inefficiencies in commodity services and gain the upper hand in more strategic business partnerships. mark for My Articles similar articles
Global Services
November 5, 2007
Singh & Puryear
Beyond Single Site, Single Provider As companies measure their offshore presence, they grapple with two large challenges. First, the increasing imbalance between workforce supply and demand, and second, where to site their offshore activities. mark for My Articles similar articles
CIO
June 28, 2012
Stephanie Overby
Texas State CIO Bets Big On Controversial Outsourcing Deal After a multimillion-dollar outsourcing deal with IBM went bust, the state of Texas appointed a new CIO who hopes to turn things around by placing one outsourcer in charge of several others to manage data centers and other public-sector IT mark for My Articles similar articles
CIO
September 1, 2003
Christopher Koch
Backlash As a growing number of IT jobs move overseas, some CIOs and economists prophesy a political storm against offshore outsourcing. mark for My Articles similar articles
CIO
May 1, 2003
Stephanie Overby
Staff Alert With outsourcing on the rise, CIOs are at the center of a morale crisis. They see many of their workers battling stress on the job. The best leaders learn to help employees now -- and keep them in the future. mark for My Articles similar articles
CIO
December 16, 2009
Stephanie Overby
DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal. mark for My Articles similar articles
CIO
February 1, 2006
Stephanie Overby
Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here's how to make them work for you. mark for My Articles similar articles
BusinessWeek
October 4, 2004
Steve Hamm
Is Outsourcing on the Outs? Not really, but companies are taking a closer look at whether it's worth it. The issue boils down to how much of a company's IT should be outsourced. mark for My Articles similar articles
Wall Street & Technology
April 27, 2004
Ivy Schmerken
Offshore Outsourcing: Is Your Data Safe? Financial-services firms are taking extra security measures at their offshore outsourcing facilities. Are security-related fears valid, or are they hype? mark for My Articles similar articles
CIO
April 15, 2006
Stephanie Overby
The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore. mark for My Articles similar articles
Global Services
June 1, 2008
Imrana Khan
Five Most Popular Outsourcing Risks As the practice of outsourcing matures, new risks emerge. Some call it next generation outsourcing risks. Let's take a look at the topic of managing risks in an outsourcing engagement. mark for My Articles similar articles
Global Services
July 1, 2008
Imrana Khan
The Case for Transformation Beyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing. mark for My Articles similar articles
Wall Street & Technology
October 25, 2004
Jim Middlemiss
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. mark for My Articles similar articles
CFO
November 17, 2003
Polly Schneider Traylor
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. mark for My Articles similar articles
InternetNews
January 9, 2008
Larry Barrett
Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year. mark for My Articles similar articles
Global Services
August 8, 2007
July's Biggest Outsourcing Deals The biggest outsourcing contract of the month was signed between AstraZeneca and IBM Global Services. mark for My Articles similar articles
Insurance & Technology
December 6, 2007
Anthony O'Donnell
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. mark for My Articles similar articles
Bank Technology News
November 2004
Lee Conrad
Outsourcing: Jobbed-Out Work Returns To The Mother Ship Taking a hard-line stance on curbing IT costs, two banks announced plans to reintegrate billions in outsourced work. Market observers say this may signal an IT "in-sourcing" trend. mark for My Articles similar articles
CIO
January 1, 2002
Tom Field
How to Get In and Out of an Outsourcing Deal How to structure IT outsourcing deals. mark for My Articles similar articles
CIO
November 15, 2001
Susan H. Cramm
The Dark Side of Outsourcing Farming out the best work will hollow out your organization... mark for My Articles similar articles
Insurance & Technology
February 19, 2004
Julie Gallagher
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. mark for My Articles similar articles
CIO
September 1, 2005
David Rosenbaum
Deep Throats Why, when and under what circumstances journalists use anonymous sources. mark for My Articles similar articles
CIO
April 1, 2002
Tom Field
The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers... mark for My Articles similar articles
Insurance & Technology
June 16, 2004
Anthony O'Donnell
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. mark for My Articles similar articles
CIO
February 1, 2004
David Clarke
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. mark for My Articles similar articles
CIO
March 1, 2003
Stephanie Overby
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too. mark for My Articles similar articles
Wall Street & Technology
June 13, 2006
Paul Allen
CIO Challenge Lately, it seems that one investment management firm after another is outsourcing back-office functions. But as providers expand their service offerings beyond the back office, how do CIOs determine which functions to keep in-house? mark for My Articles similar articles
Global Services
January 3, 2008
Khan & Bhambal
Top Deals by Industries The global financial-services sector (including banking and insurance) signed 13 contracts worth a total value of $8.40 billion in 2007, according to a recent study mark for My Articles similar articles
The Motley Fool
April 21, 2010
Eric Bleeker
Mighty Big Blue Keeps Rolling IBM released earnings on Monday and once again saw earnings shoot well ahead of a middling sales performance. mark for My Articles similar articles
Global Services
November 29, 2007
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. mark for My Articles similar articles
CIO
January 1, 2002
Tom Field
How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans. mark for My Articles similar articles
BusinessWeek
September 3, 2007
Manjeet Kripalani
A Red-Hot Big Blue In India From inking deals to hiring the best workers, IBM is leading its tech services rivals in India. mark for My Articles similar articles
U.S. Banker
August 2008
Jim Bolton
The Strategic Case for Outsourcing Back-Office Chores It's more critical than ever that banking executives weigh further efficiencies and fresh initiatives to retain and attract customers. This is where business process outsourcing increasingly enters the picture. mark for My Articles similar articles
CIO
November 1, 2000
Tracy Mayor
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... mark for My Articles similar articles
FAO Today
Mar/Apr 2008
David I. Sheinfeld
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. mark for My Articles similar articles
Bank Technology News
December 2004
Holly Sraeel
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution. mark for My Articles similar articles