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Global Services
June 1, 2008
Imrana Khan |
Offshoring: Not the Answer to the Challenges of Globalization Offshore outsourcing enabled globalization and its economics brought value to the business. What now?   |
Global Services
November 29, 2007 |
The Future of Innovation The challenges are there, but so are the opportunities to open up vast new global markets through innovation. |
Insurance & Technology
June 16, 2004
Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
Global Services
January 22, 2008 |
Sourcing: From Art to Science Moving to the next generation of sourcing requires moving from art to science. |
Global Services
March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
Global Services
November 4, 2008
Jolie Newman |
The Innovation Imperative Understand the essential nature of innovation in outsourcing engagements. |
Global Services
January 1, 2008
Blackman & Schweyer |
Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it. |
Wall Street & Technology
June 16, 2006
Bob Violino |
Top-Down Innovation CEOs have another - and an increasingly urgent - assignment to add to their leadership portfolios: driving innovation and tearing down barriers that may prevent it. Technology is playing a large part in new business models. |
CIO
November 14, 2012
Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
Global Services
November 29, 2007 |
The Future of Buy-side Sourcing Careers The real change between now and 2010 for outsourcing professionals is likely to be less in terms of what they do, and more in terms of the recognition of their role and its importance. |
Bank Technology News
June 2010
John Pyrovolakis |
Innovators: A Call to Action The Innovation Accelerator wishes to leverage great and innovative technologies developed in our nation's research universities and federal research labs on the strength of federal funding to empower our nation's banking industry. |
CIO
November 15, 2005
Stephanie Overby |
Book Review: A Source for Sourcing A guide to IT outsourcing success, whether you outsource a little, a lot or not at all. |
IndustryWeek
August 19, 2009
Steve Minter |
Offshoring by U.S. Companies Doubles Small and medium employers find talent overseas. |
CIO
March 25, 2011
Joe Eng |
Make IT Innovation Everyone's Job How JetBlue's CIO instills a culture of innovation throughout his IT organization. |
IndustryWeek
October 1, 2008
Jill Jusko |
Measured Success: By The Numbers Customer satisfaction is a popular metric by which to gauge the success of innovation efforts. But it's not the only one. |
Global Services
December 4, 2008
Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
HBS Working Knowledge
September 4, 2007
Lynda M. Applegate |
Jumpstarting Innovation: Using Disruption to Your Advantage Jumpstarting innovation is a critical business imperative. Executives realize that radical change is needed but do not feel equipped to make such change. |
CIO
April 27, 2011
Sharyn Leaver |
IT-Business Alignment a Thing of the Past It's time for CIOs to embrace an integrated, evolving strategy. |
Global Services
July 8, 2008
Namita Goel |
Speedsourcing Accelerating the sourcing process using an interactive and collaborative approach is not only desired, but also appropriate for many organizations today |
Entrepreneur
January 2004
Nichole L. Torres |
It's History How the spirit of innovation has shaped the nation |
Global Services
November 29, 2007 |
The Future of BPO The continuing implosion of the traditional organization and its underlying support-management approaches, and the emergence of virtualized businesses, will see the Business Process Outsourcing market grow substantially over the next few years. |
BusinessWeek
November 17, 2003
Samuel J. Palmisano |
How The U.S. Can Keep Its Innovation Edge Where, how, and why innovation happens is changing. If we're not careful, the U.S. will fall out of step with these new realities, and innovators and risk-takers will go elsewhere -- because they can. |
IndustryWeek
April 21, 2010
Jill Jusko |
Avoid Outsourcing Headaches Open communication sets the stage for a more successful outsourcing relationship. |
CIO
August 5, 2014
Stephanie Overby |
IT Outsourcing Customers Mad as Hell, Ready to Walk IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to a recent survey. |
FAO Today
Jan/Feb 2008
Ramakrishnan & Frangulescu |
Are You Winning? Complement your Service Level Agreements by using a strategic sourcing scorecard. |
Global Services
May 1, 2007
Imrana Khan |
More Satisfaction: Outsourcing or Offshoring? Offshoring provides more satisfaction than outsourcing, says a recent study. |
Global Services
June 4, 2008
Namita Goel |
Into its Own: Sourcing as a Profession If the demand for sourcing professionals outstrips supply, where will the talent come from? |
Global Services
December 4, 2008
Masur & Baldia |
Outsourcing in a Challenging Economy: The Multisourcing Alternative Many companies today are increasingly recognizing the possible benefits of a newer strategy known as multisourcing, which may well be a particularly effective strategy in rough economic times |
Entrepreneur
December 2008
Chris Penttila |
Know Your Return on Innovation Endless ideas and prototypes don't mean anything if they're sitting on shelves. Get your innovations out there, and then get tracking. |
Bank Technology News
April 2006 |
In a Flat World, Everything Of Value is Connected Globalization is a fact of life; it shouldn't be a matter of when American companies get on board, but how and where they harness the power of the world's technological prowess, whether it originates in Silicon Valley or Bangalore. |
Global Services
December 7, 2008
Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
HBS Working Knowledge
March 20, 2006
Huston & Sakkab |
P&G's New Innovation Model Procter & Gamble's assessment of its aging innovation process and the development of connect and develop. |
HRO Today
Jul/Aug 2008
Atul Vashistha |
Is Global Sourcing an Item on Your Strategic Plan of Action? Survey examines what buyers are thinking when it comes to sourcing services on a global scale. |
Insurance & Technology
June 16, 2004
Peggy Bresnick Kendler |
Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations. |
Global Services
June 27, 2007 |
The Global Sourcers More and more people are sourcing services from around the world for their companies. But do they have the right skills for a job that is becoming increasingly strategic to their companies? |
IndustryWeek
January 1, 2009
Jill Jusko |
Myths of Innovation A new report by Accenture and The Manufacturing Institute aims to help manufacturers find that right road to innovation, offering paths to explore as well as summarizing the current state of innovation. |
Insurance & Technology
January 5, 2007
Mike Ura |
Leveraging Outsourcing for Business Transformation Outsourcing increasingly is being used in the insurance industry to facilitate transformation IT objectives, rather than just cutting costs or delivering operational efficiencies. |
IndustryWeek
October 1, 2007
Jill Jusko |
Innovation Grade: Improvement Needed One would think that U.S. manufacturing firms were zeroed in on improving their innovation efforts. But, new research suggests that their efforts are struggling. |
Global Services
January 28, 2008 |
The Future of Risk Over a decade where IT systems became critical to every aspect of business, identifying and managing IT risks - once a minor component of operational risk - has emerged as a significant challenge. |
CFO
March 1, 2011
Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. |
HBS Working Knowledge
November 15, 2006
Sean Silverthorne |
Lessons Not Learned About Innovation Professor Rosabeth Moss Kanter discusses her research into the classic traps of innovation -- and how to avoid them. |
Global Services
October 29, 2007
Deborah Kops |
If the Shoe Fits, Wear it Is there a predictive fit between such characteristics as culture, measurement systems, ways of working, procurement strategy and the type of global services solutions specific companies should implement? |
Wall Street & Technology
March 19, 2007
James Walker |
Credit Suisse Learns From Past Outsourcing Deals to Fine-Tune Agreement With BT and Swisscom Credit Suisse refined its recent sourcing process to compress the timescales, which not only enabled the bank to generate savings faster but also created a more-competitive and aggressive bidding environment, right up to contract signature. |
Bank Systems & Technology
January 8, 2009
Ray Strecker |
Creating a Self-Funding IT Model How can IT be a self-funding function keeping itself aligned with changing business imperatives? Can an organization set a road map for such a cost structure? Absolutely. |
IndustryWeek
December 1, 2008
Jill Jusko |
Kraft Crafts an Open Innovation Strategy Consumer packaged goods manufacturer Kraft finds innovation value in collaborating with suppliers. |
Outside
October 2008
Dianna Delling |
Earth in a Vise Grip Thomas Friedman's climate-change manifesto is bound to be a bestseller. And that's a good thing. |
Wall Street & Technology
May 15, 2006 |
I Want My BPO According to a recent survey, 53.8% of participants -- slightly more than half of whom represented financial services companies -- indicated that business process outsourcing has met or exceeded their firms' expectations. |
IndustryWeek
January 31, 2012
Josh Cable |
GE Barometer: Executives Believe Innovation and Growth Go Hand-in-Hand However, uncertainty in the global economy is curbing their companies' appetites for risk and making it harder for them to find capital. |
CIO
August 15, 2005
Eric Knorr |
Don't Debate: Innovate! Companies in China, India, Korea, and Taiwan are courting offshoring work and buying failing companies with solid technology. To remain on top in the tech industry, it is necessary for American companies to be bold and innovative. |
CIO
August 1, 2011
Stephanie Overby |
CIOs Lack Adequate Cloud Computing Knowledge Cloud computing adoption is increasing rapidly, but CIOs' ability to structure and manage these deals is not keeping pace. |
