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Salon.com May 16, 2000 Elliott Neal Hester |
Eating on the fly Better than anyone, flight attendants know the nightmare that is airline food. |
Fast Company May 2004 Chuck Salter |
And Now the Hard Part Can JetBlue make the leap from popular and profitable niche airline to major player without losing its soul? Only if it can grow big but stay small at heart. |
Salon.com September 20, 2002 Patrick Smith |
Ask the pilot What happens when you drop dry ice into an airplane toilet? And are regional pilots just rejects from the big airlines? |
Salon.com July 26, 2002 Patrick Smith |
Ask the pilot Do seat cushions actually save lives? And why don't U.S. airlines fly to Africa? |
CIO July 1, 2002 Stephanie Overby |
JetBlue Skies Ahead The founders of JetBlue Airways use IT as the backbone of their "high-tech, high-touch" startup. Can you say, "last-mover advantage"? |
Salon.com August 2, 2002 Patrick Smith |
Ask the pilot Can it really get too hot to fly? And what was it like to be in the air on Sept. 11? |
Salon.com July 14, 2000 Elliott Neal Hester |
Robbery at 30,000 feet Adventures in real-life airplane stickups. (And you thought hijacking hardly happened anymore.) |
Inc. March 2004 Norm Brodsky |
Street Smarts: Learning From JetBlue One day flying JetBlue, I found myself being served by David Neeleman, the airline's founder. When was the last time you met your customers and asked how you could better serve them? |
BusinessWeek March 7, 2005 Chester Dawson |
Plain Truth About Plane Seats Web sites such as SeatGuru.com can show fine details of the seating plans for your aircraft. |
Salon.com June 16, 2000 Elliott Neal Hester |
Out of the Blue: The delinquent-flier upgrade Like high-altitude ninjas, they abandon the crowded coach cabin for an unoccupied seat in first class. |
Salon.com July 28, 2000 Elliott Neal Hester |
Out of the Blue Lies in the sky: An inside look at United Airlines' abysmal service. |
Salon.com October 25, 2002 Patrick Smith |
Ask the pilot Flying Beech 99's, ogling Gulf Air's stunning stewardesses and other career highlights. Plus: What are the scariest airports? |
AskMen.com Terry Baldwin |
Top 10: Luxury Airlines - Part II This is as good as it gets without owning a plane and employing pilots. |
Salon.com September 27, 2002 Patrick Smith |
Ask the pilot How could a pilot not be trained for fog landings? And how is "Jet Smarter" author Diana Fairechild like Ralph Nader with a tray of peanuts? |
Entrepreneur December 2003 Christopher McGinnis |
Spacing Out How to avoid the big squeeze on your next business flight -- avoid those dud seats. |
Salon.com June 28, 2002 Patrick Smith |
Ask the pilot Do pilots sweat bullets during wind-whipped landings? And why are those darn windows so small? |
InsideFlyer July 2006 |
Letters Comfort on long flights surpasses some etiquette choices... Travelers are miffed by the decrease in amenities offered by airlines... Reward the Freddies winners... Budget car rental gets a negative vote... etc. |
Fast Company April 2000 Amy Wilson |
Will These New Airlines Take Off? A roundup of four potential highfliers. |
The Motley Fool July 30, 2007 Dan Caplinger |
Air Travel Survival Guide Nothing's worse than needing a vacation from your vacation after dealing with travel difficulties. With the right combination of luck and skill, however, you can navigate yourself into a winning trip no matter what happens. |
Salon.com July 18, 2002 Patrick Smith |
Ask the pilot Do airlines cut down the flow of oxygen in the cabin to save fuel? Can wind shear rip off a plane's wing? |
Salon.com September 13, 2002 Patrick Smith |
Ask the pilot Can an airliner get a speeding ticket? And, isn't it a bad thing when an engine bursts into flame? |
Salon.com December 14, 2000 Elliott Neal Hester |
Common cattle Every now and then, flight attendants must fly with the unwashed masses. It sucks... |
IEEE Spectrum September 2008 Robert N. Charette |
The Psychology of Comfortable Air Travel How to create an award-winning in-flight experience |
Salon.com November 22, 2002 Patrick Smith |
Ask the pilot The science of weighing airplanes. And, how many things can go wrong with a jet before it's not allowed to fly? |
IEEE Spectrum August 2008 Tekla S. Perry |
Airlines: Got Fuel? Airlines are now putting the minimum amount of fuel in planes necessary to reach their destination, but are they underestimating the amount they need? |
Salon.com August 30, 2002 Patrick Smith |
Ask the pilot Airline security. Where are all the female pilots? And how do airliners find the runway in the fog? |
Salon.com January 15, 2002 P. Smith |
The inherent danger of flying Shoe bombs and suicidal 15-year-olds are heightening fears about airline security. But aside from creating more chaos at airports, what can we do? |
Salon.com August 9, 2002 Patrick Smith |
Ask the pilot When airplanes collide, who is responsible? Are we doing enough to prevent such disasters? |
Salon.com June 30, 2000 Elliott Neal Hester |
The ferret in first class It's a zoo up there! You never know what hairy critter you might meet on your next flight. |
The Motley Fool July 6, 2005 Chuck Saletta |
Great Brands Are Tough to Beat Airlines lack brand loyalty, and their dreadful finances bear that out. Value investors avoid companies like these. |
AskMen.com Terry Baldwin |
Top 10: Luxury Airlines - Part I Which international airlines offer the plushest service and the most perks in first class? Here are five of the best in the world. |
Knowledge@Wharton February 12, 2003 |
A Sweet Song? Delta Aims at the Low-Fare Market With a new staff and new attitude, Delta is hoping to break into the burgeoning low-fare air travel market to an extent that United, American and Continental haven't been able to achieve. |
Salon.com June 21, 2002 Patrick Smith |
Airplanes don't get no respect The glamour of the jet age is gone, and that's a shame. It's time to bring back the wonder. |
Salon.com September 6, 2002 Patrick Smith |
Ask the pilot What are the 10 worst airline crashes of all time? |
Adventure Dec 2004/Jan 2005 Robert Young Pelton |
Just the Ticket Here are a few airline ticket cost-cutters: Online Isn't Always the Way... Find a Man Friday... Wing It... Fly Free... Worst Antiquated Airline... Worst Airline, Period... Worst Airport... Worst Airport... Worst Stopover Diversion... etc. |
Salon.com May 30, 2002 P. Smith |
Crash culture Who is to blame when a 22-year-old 747 falls from the sky? |
BusinessWeek October 25, 2004 |
The Big Airlines' Loyal Fans These days, most everyone wants to bash the old-line carriers. But they're still No. 1 with an important group: business travelers. |
CRM April 2010 Eric Barkin |
Jetting to Greener Pastures JetBlue's all-you-can-jet promotion was a monster success, but the airline may have to follow a different flight plan with its new environmental campaign. |
Salon.com October 18, 2002 Patrick Smith |
Ask the pilot The pilot seniority blues. And, what happens when avians and airliners collide? |
The Motley Fool March 10, 2005 Brian Gorman |
Delta Grounds Paid Food Delta's paid food service probably won't be missed. Price, not amenities like food, free or otherwise, will continue to be the overwhelming factor when it comes to ticket-buying decisions. |
Salon.com November 1, 2002 Patrick Smith |
Ask the pilot More fun with the poetry of airliner names. And, what to do about those narrow seats for wide people? |
Salon.com October 30, 2001 P. Smith |
Search for bombs, not nail clippers A commercial pilot says that security checks are laughably misdirected... |
DailyCandy February 12, 2005 |
Travel: Surviving Coach in Style Four tips for flying coach - until you can afford to fly first class. |
Salon.com August 23, 2002 Patrick Smith |
Ask the pilot How hard is it fly an airliner? And why can't I keep my tray table down during takeoff? |
AskMen.com Nick Clarke |
Top 10: Budget Airlines Budget airlines help you get where you want to for less; we've compiled a list of the world's top 10 budget airlines, meaning you can afford to travel this year without the fear of your home being repossessed. |
Salon.com October 6, 2000 Don George |
British Airways stretches out Sleeper seats in business class -- bed and breakfast, the expensive way... |
BusinessWeek March 15, 2004 Michael Arndt |
Flying Budget, But In Style Discount carriers are trying to outdo each other in offering in-flight amenities. |
Salon.com August 11, 2000 Elliott Neal Hester |
Straitjacket for the skies To immobilize air ragers, airlines try on the handcuffs and straps of the "Body Restraint Package." |
CRM August 2010 Lior Arussy |
When Customer Experience Matters Most An eruption of volcanic ash leads to an eruption of service mistakes. |
Search Engine Watch August 2, 2006 Chris Sherman |
Search Tools for Air Travelers If you're planning to fly somewhere, these sites can enhance and supplement your experiences with online travel search engines. |