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Salon.com
May 16, 2000
Elliott Neal Hester |
Eating on the fly Better than anyone, flight attendants know the nightmare that is airline food.   |
Salon.com
July 14, 2000
Elliott Neal Hester |
Robbery at 30,000 feet Adventures in real-life airplane stickups. (And you thought hijacking hardly happened anymore.) |
Salon.com
February 20, 2002
Amy Standen |
Too Bizzaro for words Richard Bizzaro could serve 20 years for disrupting a recent Delta flight. Was he actually acting out the heroic impulses we're supposed to be cultivating? |
Salon.com
May 31, 2000
J A. Getzlaff |
Sexual harassment in the skies Frustrated passenger groped flight attendants |
Salon.com
June 30, 2000
Elliott Neal Hester |
The ferret in first class It's a zoo up there! You never know what hairy critter you might meet on your next flight. |
Salon.com
December 14, 2000
Elliott Neal Hester |
Common cattle Every now and then, flight attendants must fly with the unwashed masses. It sucks... |
Salon.com
October 20, 2000
Elliott Neal Hester |
When passengers rage She hated my guts and ached to put me in a headlock, but I swear I never meant to send her to Barbados... |
Salon.com
August 2, 2002
Patrick Smith |
Ask the pilot Can it really get too hot to fly? And what was it like to be in the air on Sept. 11? |
Salon.com
November 3, 2000
Elliott Neal Hester |
When pigs fly A smuggled swine raises a ruckus on a cross-country flight... |
Salon.com
July 28, 2000
Elliott Neal Hester |
Out of the Blue Lies in the sky: An inside look at United Airlines' abysmal service. |
Salon.com
September 22, 2000
Elliott Neal Hester |
Wham! Bam! Rocky times in the skies Turbulence strikes while I'm in the lavatory, and I become a virtual Peter Pan. |
Fast Company
April 2000
Heath Row |
Roadrules - Rule No. 18 Attend to your flight attendants. |
Salon.com
June 16, 2000
Elliott Neal Hester |
Out of the Blue: The delinquent-flier upgrade Like high-altitude ninjas, they abandon the crowded coach cabin for an unoccupied seat in first class. |
Salon.com
September 8, 2000
Elliott Neal Hester |
The flight attendant from hell Finally, the time had come for me to face Big Bertha -- the airborne antichrist. |
Salon.com
May 30, 2000
Elliott Neal Hester |
Just another flight to Cali Mini-dramas unfold on a Colombian odyssey. First of two parts. |
Salon.com
July 12, 2002
Patrick Smith |
Up, locked, and loaded Should guns be allowed in the cockpit? Possibly, says Salon's aviation expert, but not at the expense of other solutions to air terror. |
CIO
March 1, 2004 |
Turn Off That Phone! - Airline Safety Flight navigation disrupted. Instrument readings corrupted. Cockpit radio communications confused. All because some people didn't turn off their mobile phones. |
Salon.com
July 31, 2000
Elliott Neal Hester |
Coping after the Concorde disaster Consoling odds: Your chances of dying in a domestic plane crash are still less than one in a million. |
Salon.com
July 26, 2002
Patrick Smith |
Ask the pilot Do seat cushions actually save lives? And why don't U.S. airlines fly to Africa? |
CRM
August 2010
Lior Arussy |
When Customer Experience Matters Most An eruption of volcanic ash leads to an eruption of service mistakes. |
Salon.com
July 18, 2002
Patrick Smith |
Ask the pilot Do airlines cut down the flow of oxygen in the cabin to save fuel? Can wind shear rip off a plane's wing? |
Salon.com
September 13, 2002
Patrick Smith |
Ask the pilot Can an airliner get a speeding ticket? And, isn't it a bad thing when an engine bursts into flame? |
Salon.com
July 28, 2000
Stephen Yafa |
Unfriendly skies Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." |
Salon.com
October 25, 2002
Patrick Smith |
Ask the pilot Flying Beech 99's, ogling Gulf Air's stunning stewardesses and other career highlights. Plus: What are the scariest airports? |
Salon.com
September 27, 2002
Patrick Smith |
Ask the pilot How could a pilot not be trained for fog landings? And how is "Jet Smarter" author Diana Fairechild like Ralph Nader with a tray of peanuts? |
Inc.
March 2004
Norm Brodsky |
Street Smarts: Learning From JetBlue One day flying JetBlue, I found myself being served by David Neeleman, the airline's founder. When was the last time you met your customers and asked how you could better serve them? |
Salon.com
November 13, 2001
Damien Cave |
"It couldn't have come at a worse time" Former Transportation Secretary Sam Skinner explains how the crash of American Airlines Flight 587 will affect the air travel industry... |
Salon.com
November 22, 2002
Patrick Smith |
Ask the pilot The science of weighing airplanes. And, how many things can go wrong with a jet before it's not allowed to fly? |
CRM
January 2013
Marshall Lager |
Flying Colors? Consider what your flight attendants can control before giving them attitude. Airline travel makes me think about customer experience. |
Salon.com
August 9, 2002
Patrick Smith |
Ask the pilot When airplanes collide, who is responsible? Are we doing enough to prevent such disasters? |
IEEE Spectrum
August 2008
Tekla S. Perry |
Airlines: Got Fuel? Airlines are now putting the minimum amount of fuel in planes necessary to reach their destination, but are they underestimating the amount they need? |
IEEE Spectrum
September 2008
Robert N. Charette |
The Psychology of Comfortable Air Travel How to create an award-winning in-flight experience |
Salon.com
August 23, 2002
Patrick Smith |
Ask the pilot How hard is it fly an airliner? And why can't I keep my tray table down during takeoff? |
Salon.com
June 28, 2002
Patrick Smith |
Ask the pilot Do pilots sweat bullets during wind-whipped landings? And why are those darn windows so small? |
Popular Mechanics
September 2007
David Noland |
10 Plane Crashes That Changed Aviation Here are eight crashes and two emergency landings whose influence is felt -- for the good -- each time you step on a plane. |
Salon.com
October 16, 2001
Dennis Riches |
Get rid of first class! Putting an end to preferential treatment for the jet set will help thwart hijackers and save the environment... |
IEEE Spectrum
September 2008
Robert N. Charette |
Sit Back, Relax, and Enjoy the Entertainment Modern in-flight entertainment systems are more than just eye candy |
Salon.com
August 30, 2002
Patrick Smith |
Ask the pilot Airline security. Where are all the female pilots? And how do airliners find the runway in the fog? |
Salon.com
January 13, 2003
Patrick Smith |
Ask the pilot Can we stop bombs in our baggage? And, how do pilots amuse themselves at 30,000 feet? |
CRM
May 31, 2011
Brittany Farb |
Passengers Are Increasingly Dissatisfied with Air Travel A new study shows customers are uncomfortable and inconvenienced. |
Salon.com
March 8, 2002
P. Smith |
How safe is your airplane? After the crash of American Airlines Flight 587, some pilots requested that all Airbus A300 planes be grounded. But they're still aloft... |
Knowledge@Wharton
February 12, 2003 |
A Sweet Song? Delta Aims at the Low-Fare Market With a new staff and new attitude, Delta is hoping to break into the burgeoning low-fare air travel market to an extent that United, American and Continental haven't been able to achieve. |
Popular Mechanics
April 9, 2008
Barbara S. Peterson |
Why U.S. Airlines Still Won't Join the Mobile Mile-High Club Airline passengers abroad could soon find themselves sitting in chatter class. In the past two weeks, regulatory authorities and individual airlines in Europe have taken steps to allow in-flight cellphone use -- not that you'll be able to phone home while flying over the United States anytime soon. |
Fast Company
David Lumb |
iPad Glitch Grounds Dozens Of American Airlines Flights American Airlines began issuing iPads with a dedicated app to pilots and copilots back in 2013 to replace heavy paper manuals and flight plans. Yesterday, those iPads crashed. |
The Motley Fool
April 1, 2008
Tim Beyers |
United Should Be Flying Higher United misses out on a chance to pad its profits by at least $90 during flights. |
Salon.com
December 6, 2002
Patrick Smith |
Ask the pilot The Pilot returns from Mali wondering why the service on U.S. airlines is so bad and recommending the JetBlue way. |
Salon.com
October 11, 2002
Patrick Smith |
Ask the pilot Ugly airplanes... Pilot promotions... Why do seat backs have to be in their "full upright position" for takeoff and landing?... etc. |
Popular Mechanics
August 7, 2009
Michael Belfiore |
The Truth About Airplane Turbulence If you're like some of the 26 injured passengers on Continental Airlines Flight 128 last Monday (or the two people on Delta Airlines Flight 2871 last Tuesday) and you're not buckled in during turbulence, you could meet the ceiling with unpleasant results. |
Salon.com
September 20, 2002
Patrick Smith |
Ask the pilot What happens when you drop dry ice into an airplane toilet? And are regional pilots just rejects from the big airlines? |
Popular Mechanics
January 2006
Jim Gorman |
'We don't have any engines' Two joyriding pilots took a jet to its 41,000-ft. ceiling -- and paid for the stunt with their lives. PM investigates the crash of Flight 3701. |
