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The Motley Fool
October 11, 2011
Tamara Rutter |
Stocks to Dump This Holiday Season Which retailers have the most to lose this holiday season?   |
CRM
December 12, 2014
James Keller |
Use Personalization to Convert Online Sales Emulate the in-store experience with e-commerce tools. |
CRM
September 2013
Eric Barkin |
Retailers' Next Biggest Threat In a showrooming world, more foot traffic does not equal more business. |
CRM
October 9, 2015
Leonard Klie |
Linkable Networks Launches Shopper Attribution Platform Shopper Attribution helps retailers measure in-store sales driven by digital and social media. |
InternetNews
November 1, 2005
Jim Wagner |
Good Tidings For Online Retailers in 2005 Online shopping is expected to increase this holiday season. |
InternetNews
November 11, 2009 |
IBM Personalizes Shopping With Commerce 7 WebSphere Commerce 7 adds mobile and social commerce features just in time for the holiday shopping season. |
InternetNews
December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. |
CRM
March 2006
Colin Beasty |
Retail's Two Worlds: Tips on Integrating Online and Offline Channels The emergence of online shopping is forcing retailers to reconsider the business practices and technology they use to manage customer experience in the store and on the Web. |
InternetNews
December 30, 2005
Tim Gray |
More Shoppers Spending More Holiday shopping was robust across the board this year, as consumers spent more money at stores and online. |
InternetNews
February 15, 2008
Kenneth Corbin |
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. |
Commercial Investment Real Estate
May/Jun 2015
Sara S. Patterson |
Retail Forecaster The dynamic intersection of online and in-store sales is changing many dimensions of the retail marketplace, according to Gary M. Ralston. |
CRM
July 2014
Leonard Klie |
Walmart's Omnichannel Strategy Keeps It on Top Today's large retailers are connecting with customers in new ways. |
CRM
October 2012
Kelly Liyakasa |
More Consumers Turn to Amazon for Product Research Online leader strengthens its position but still faces roadblocks. |
CRM
December 2013
Sarah Sluis |
At Shop.org, Retailers Prepare for a Mobile Future The mobile and tablet experience is augmenting e-commerce and in-store sales. |
CRM
June 1, 2007
Coreen Bailor |
Market Focus: E-Retail: Buying Into the Customer Experience The retailers that focus on delivering a seamless customer experience have a markedly stronger chance of cultivating customer loyalty. Top 3 Vendors in E-commerce: ATG... Comergent... IBM... |
CRM
April 2012
Kelly Liyakasa |
Keeping the "Retail" in Retail Stores Will Smith, CEO of Euclid Elements, may share his moniker with the Hollywood star, but he is also making headway in the retail industry by delivering digital analytics to the standard brick-and-mortar store. |
CRM
March 2013 |
NRF's Big Show: The Great Retail Convergence The need to adapt to a rapidly changing retail environment marked by the convergence of offline and online commerce was among the rallying cries retailers heard at the National Retail Federation's Big Show in New York in early January. |
HBS Working Knowledge
February 24, 2014
Corstjens & Lal |
Busting Six Myths About Customer Loyalty Programs Low-margin retailers argue they can't afford customer loyalty programs, but is that true? Rajiv Lal and Marcel Corstjens make the case that such programs are profit-enhancing differentiators. |
The Motley Fool
September 2, 2011
Evan Niu |
Can Amazon Bargain Its Way Out of Paying Taxes? The company makes an offer of 7,000 full-time jobs. Will California accept? |
CRM
December 2014
Maria Minsker |
UPS Calls on Marketers to Help Manage Holiday Peak A joint effort is designed to curb shipping slowdowns this year. |
CRM
November 2014
Maria Minsker |
More E-Commerce Experiences Are in Store New technology enables retailers to bridge the physical and digital divide for the holiday shopping season |
Fast Company
Neal Ungerleider |
Amazon Rival Jet.com Nixes $50 Membership Fee Jet.com, the e-commerce site positioned as an Amazon competitor, is overhauling its business model, barely three months after its debut. |
InternetNews
December 15, 2010
Kenneth Corbin |
Online Retailers Enjoying Brisk Holiday Season While the shoddy economy has kept many shoppers from checking everything off on their list this holiday season, online retailers are still enjoying a double-digit improvement over last year. |
HBS Working Knowledge
July 25, 2011
Maggie Starvish |
Customer Loyalty Programs That Work Successful retailers connect with customers via loyalty programs at three levels starting with an introduction, followed by a retailer-initiated communication, and finally with customer- or retailer-initiated feedback loops. |
CRM
September 2012
Kelly Liyakasa |
Retailers Are Rethinking Their Mobile Strategies Smartphone users are not as purchase-driven as you might think. |
CIO
July 2, 2012
Joab Jackson |
IBM to Pitch Augmented Reality as a Retail Sales Aid As part of the company's Smarter Commerce marketing effort, IBM is investigating the possibility of using augmented reality to help retailers provide more product information to their customers, as well as to gather more information about customers. |
CRM
March 30, 2012
Harris et al. |
Preparing for a New Price Paradigm Multiple channels transfer pricing decisions from retailers' to consumers' hands. |
InternetNews
December 23, 2009
Kenneth Corbin |
Web Retailers Bet on Eleventh-Hour Deals The waning hours of the holiday shopping crush caps off a season of surging sales. |
The Motley Fool
March 14, 2011
Shubh Datta |
Wal-Mart Turns to Web to Prop Up Sales Wal-Mart to expand online store to boost sales. |
InternetNews
December 16, 2003
Susan Kuchinskas |
E-Tailers Send Shoppers Back to the Mall As retailers integrate their Web sites with other channels, the Web is becoming a marketing tool to drive traffic to physical stores. |
InternetNews
November 30, 2009 |
Black Friday E-Commerce Sales Jump 11% Early spending figures give rise to cautious optimism about holiday shopping season. |
CRM
January 2012
Judith Aquino |
Tablets and Smartphones Transform the In-Store Customer Experience Retailers hope to give consumers new incentives to shop at brick-and-mortar stores. |
CRM
February 2011
Koa Beck |
Stores' Tenuous Hold Fickle customers toting mobile devices are just one click away from taking their business elsewhere |
CRM
February 16, 2012
Kelly Liyakasa |
Customer Experience, Service Top of Mind for Retailers Study finds multichannel sales a key influence in planned strategies. |
InternetNews
June 18, 2010
David Needle |
Google Commerce Search 2.0 Reups e-Tail Play Search giant refreshes search optimization offering for online retailers with a host of new features to drive e-commerce and compete with heavyweights like Amazon. |
CRM
December 20, 2013
Scott Hays |
The Nightmare After Christmas Use post holiday returns as a customer service opportunity. While the holiday shopping season brings more chances to engage customers, it also brings more chances to lose them. |
CRM
January 11, 2013
Mikael Lyngso |
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. |
CRM
November 2012
Kelly Liyakasa |
Connecting Retail and E-tail More retailers are combining CRM data, social media, and personalization to improve the customer experience. |
The Motley Fool
March 1, 2005
Dave Marino-Nachison |
Circuit City Unplugs Amazon Changes in the way people buy online are moving the power back to the shopper. |
CRM
September 13, 2012
Kelly Liyakasa |
Mobile Seen as Key Retail Driver This Holiday Season But companies must evaluate customer usage, measure performance. |
CRM
November 2014
Maria Minsker |
Dynamic Pricing Gains Ground But it must factor in how much customers are willing to pay. |
InternetNews
April 10, 2008
Kenneth Corbin |
'Amazon Tax' Lands in New York Controversial new law shifts collection requirement to online retailers in a move that other states could follow, but legal uncertainties abound. |
InternetNews
December 31, 2007
Kenneth Corbin |
Holiday E-Commerce Holds Strong Through Home Stretch With just a handful of days left to measure, holiday e-commerce sales are looking good, even with growth rates down from last year. |
Entrepreneur
July 2003
Kim T. Gordon |
Cross-Training Join the multichannel marketing revolution, and get ready to pump up your sales. |
InternetNews
November 26, 2008
Kenneth Corbin |
Flat Lines Seen for eCommerce Holiday Spend Research firm comScore weighs in on what's weighing down the holiday spending. |
InternetNews
November 26, 2007
Kenneth Corbin |
The Highs And Lows of Holiday e-Commerce With traffic up and site performance down, Black Friday is a mixed bag for many online retailers. |
CRM
November 2012
Judith Aquino |
Understanding the Shopper Economy How marketers can turn behavior into currency. Liz Crawford, a senior industry analyst at the Path to Purchase Institute, shows how to motivate shoppers in her new book, The Shopper Economy. |
The Motley Fool
January 2, 2007
Tom Taulli |
Gift Cards: $24.81 Billion and Counting Gift cards could mean strength for retailers in the first quarter. |
The Motley Fool
December 2, 2011
Tamara Rutter |
Which Stock Can Keep Up Its Holiday Sales Streak? Online retailers see stronger sales on Black Friday and Cyber Monday deals. |
CRM
July 2014
Sarah Sluis |
Are Consumers Willing to Share Private Data? Privacy seekers share demographic and behavior traits, according to IDC. |
