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Pair Live Chat with HelpdeskCRM Software Combining the two can unlock both solutions' full potential.   |
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October 2010
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How Can I Help You? Proactive businesses that utilize chat technology to engage Web visitors are seeing higher conversion rates. So why aren't you? |
U.S. Banker
February 2002
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Chat while you bank At the Retail Delivery Show in Anaheim, technologists were bubbling with ideas about how to change automation in banking... |
Search Engine Watch
February 7, 2006
Chris Sherman |
Google Integrates Chat with Gmail Continuing its push into communications products and services, Google has incorporated a chat client into Gmail, blending the best features of both technologies. |
Inc.
January 2006 |
Live Aid There are scores of live-chat vendors, and finding the right one can be tricky. Here are three options to suit your various needs. |
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October 23, 2010
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7 Mini-Games To Play and Socialize With Friends in Second Life A brief look at games within the Second Life game world. |
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June 7, 2010
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5 Things You Need from Your Community Management Platform Making conversations the center of innovation and business strategy. |
Fast Company
September 2000
Gina Imperato |
Let's Surf the Web Together The Internet is supposed to be all about community. But visiting sites has been a solitary pursuit -- until now. New browser tools allow "tour leaders" to take groups to interesting sites and let users create "trails" to track their journey. |
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Lief Larson |
Why Legacy Chat Doesn't Cut It How to better engage customers and enhance your brand in today's digital world where many buyers expect real-time engagement online. |
CRM
May 2007
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Yackety Clack Text chat is no longer exclusively for the tech-adept, buddy-list teen set -- it's picking up steam as an enterprise touch point to facilitate multichannel strategies for service and sales efforts. |
PC Magazine
October 1, 2003
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Listen In on Chats Online predators pose many dangers to teens and tweens, especially in real-time chat. NetNanny Chat Monitor 2.0 was designed to help parents deal with such threats. |
PC Magazine
November 28, 2007
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SMB Boot Camp: Give Your Web Site a Human Touch How live chat can help your business. |
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Socialtext, Zoho Get More Chatty For a Reason Companies unveil new messaging and update options at Web 2.0 Expo. |
Financial Planning
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What I Am Real financial planning is about conversations. Smarter conversations. Meaningful conversations. It is about guiding people through the process of aligning their use of capital with their values. |
Fast Company
December 2003
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You Talking To Me? Talk is cheap? Think again. Here's how to make conversations count. |
PC Magazine
March 24, 2006
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ClearOne Chat 50 The ClearOne Chat 50 is a great USB-connected personal speakerphone with very good audio quality for Skype or any other telephony app, as well as your cell phone. |
CIO
September 30, 2008
Gary Beach |
Still Clueless When CIOs don't engage customers, companies lose. |
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June 2012
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Web Chat and Speech Analytics Are Set to Surge More contact centers will deploy technologies in 2012. |
Entrepreneur
March 2005
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Go Live They've got questions, you've got answers. Now you can reach out to your prospects and keep them happy with live chat on your site. |
The Motley Fool
July 7, 2005
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Investment Clubs That Work Pooling money and minds can be a rewarding experience. |
CIO
April 27, 2011
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5 Things You Need to Know About Videoconferencing What you can do with the tools that are on the market now. |
Fast Company
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What Happens At The Ultimate Summer Camp For Influencers Spark Camp was born in 2011 out of a frustration with the conference circuit, which was built around buzzwords and speaker panels while doing very little to facilitate meaningful conversations between the people who paid to be there. |
