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CIO September 9, 2009 Kim S. Nash |
Unified Communications Promises Much, But Does It Deliver? Unified communications can save time, cut costs and improve collaboration, but the tricky part is choosing the right combination of tools. |
CIO July 16, 2010 Mike Sapien |
Unified Communications: Getting End Users On Board Driven by a convincing business case for cost savings, businesses have finally begun to embrace unified communications. |
PHONE+ June 2, 2009 Scott Kinka |
Presence and Preferences: The Basics of UC What does the term "unified communications" mean? Frankly, that depends on who offers the definition. |
PHONE+ November 17, 2009 Duncan Potter |
Dispelling UC Myths & Misunderstandings Many companies, including resellers and end-users, still are struggling with the challenge of articulating why a unified communications solution makes sense. |
InternetNews March 24, 2008 Judy Mottl |
UC Will Prove Challenging to Buyers And Sellers While boasting promise, unified communications won't be a smooth road for vendors or enterprise. |
CIO August 27, 2008 John Brandon |
Blackberry and Email and Videoconferencing. Oh My! Unified communications promises to integrate your Blackberry, your email and any other tools and devices you use to communicate and collaborate at work. Early adopters share four keys to successful implementation. |
InternetNews March 13, 2008 Judy Mottl |
Yet Another UC Tool Hits The Enterprise NEC Unified Solutions is rolling several communications tools for its month-old UNIVERGE360 platform, offering user-customization options and a module that promises to make system management easier. |
PHONE+ April 28, 2010 Charlene O'Hanlon |
Open Standards Give UC a Boost However promising the united communication (UC) market is, its final success depends on whether companies continue to support and build upon open standards. |
InternetNews May 19, 2009 Sean Michael Kerner |
Microsoft, HP Tie the Knot on Unified Comm In a $180 million deal, the two IT giants ally to take enterprise collaboration to the next level. |
InternetNews September 16, 2010 |
Avaya's 'Flare' Brings Context to Collaboration Unified communications platform offers presence information for voice, video and IM availability, so users can see when colleagues are free to chat. |
The Motley Fool August 31, 2007 Tom Taulli |
Mr. Softy Gets Chatty Software giant Microsoft acquires Parlano, to further its efforts to streamline unified communications. |
CIO May 31, 2012 Lauren Brousell |
CIOs Extend Unified Communications to Mobile Devices A survey finds that IT leaders are accelerating their plans to invest in unified communications and collaboration technologies. But the systems aren't cheap. |
PHONE+ Doug Allen |
Hosted vs. Premises UC: Which Path Is Right for the Channel? Unified communications has been the cause of feverish debate between hosted provider and premises-based equipment vendor executives, who can work up a righteous rage when it comes to choosing the better delivery approach - from the cloud or on-site. |
CIO September 27, 2011 Lauren Brousell |
Unified Communications Success Depends on Changing Employee Habits CIOs offer tips for getting employees to change their most ingrained habits and adopt new unified communications tools. |
InternetNews October 29, 2010 |
Microsoft Confirms Lync 2010 Plans The latest version of Microsoft's unified communications solution is set to be unveiled next month in New York. |
CRM December 2009 Brad Fletcher |
UC and a Side of Fries Equipment manufacturer Henny Penny cooks up better customer service thanks to Cisco Systems' unified communications solutions. |
InternetNews October 11, 2007 Larry Barrett |
IBM Aims to Burst Microsoft's Office Communications Bubble IBM talks up integration plans for its Lotus Symphony apps suite, just days before Microsoft unveils Office Communications Server 2007. |
InternetNews March 17, 2008 Judy Mottl |
Avaya Gears Up For Unified Communication Battle Avaya today introduced several offerings for mobile workers and a services program, all geared toward helping businesses achieve better workforce responsiveness. |
CRM December 2009 Donna Fluss |
Presence Is Accounted For Is unified communications the next disruptive technology for customer service? |
InternetNews January 18, 2007 Michael Hickins |
Microsoft, Nortel: 'Unified' at Last Microsoft and Nortel introduced three new integrated computer and telephony products they say will improve productivity and reduce cost and complexity for end users. |
InternetNews October 16, 2007 David Needle |
Nortel Boards Microsoft's Office Communications Train Nortel details offerings built around soon-to-launch Office Communications Server. |
InternetNews August 9, 2010 |
Microsoft Inks UC Deal With Polycom Under a multi-year agreement unveiled Monday, Polycom will begin shipping integrated unified communications solutions built on Microsoft's Communications Server 14. |
CRM February 24, 2012 Leonard Klie |
Aspect Inks a UC Distribution Deal with Dell Dell Services will deliver Aspect's unified communications solutions for next-generation customer contact centers. |
IndustryWeek April 1, 2008 Brad Kenney |
Timely Solution to Communication Problems Bringing your communications platforms together can bring your employees together. |
InternetNews January 15, 2010 |
Unified Communications Headed for Boom Times What does Infonetics Research see as spurring on a doubling of UC product sales in the next few years? |
PHONE+ August 6, 2009 Jim Koniecki |
6 Tips for Optimizing UC Adoption Many enterprises use unified communications (UC) systems to enable and support distributed workforces. Both corporate finance and IT believe it will increase productivity, reduce travel expenses and reduce real estate costs. |
InternetNews March 21, 2008 Judy Mottl |
Collaboration Moves Into 3D Better training, richer interaction - and saved lives? That's the promise of IBM and Forterra's new unified communications "virtual environment" app. |
InternetNews October 14, 2008 Judy Mottl |
Microsoft Pumps Up Collaboration Suite Microsoft is putting the final touches on its unified communications tool, Office Communications Server 2007 Release 2, which will be available early next year and feature enhanced conferencing, wireless device and developer-friendly capabilities. |
Entrepreneur January 2005 Mike Hogan |
United Front Don't look now--you may soon be able to have all types of messages (voice mail, faxes, e-mail and instant messages) coming into a single inbox. |
The Motley Fool November 19, 2010 Carl Bagh |
HP Unveils Video-Conferencing Tool HP takes on Cisco. |
InternetNews November 16, 2006 Michael Hickins |
Avaya Ratchets Up The Race For Mobile Workers Telephony and communications software vendor Avaya said it has agreed to acquire Traverse, a privately-held maker of enterprise mobility applications, for $15 million in cash. |
InternetNews May 4, 2009 Alex Goldman |
Oracle Takes on SharePoint With Beehive Upgrade With the addition of wikis and unified communications, Oracle is moving into new territory. |
InternetNews November 17, 2010 |
Microsoft Puts PBX Makers on Notice Microsoft said it's going after PBX makers with the launch of Lync Server 2010, its unified communications server. |
CIO April 27, 2011 Lauren Brousell |
5 Things You Need to Know About Videoconferencing What you can do with the tools that are on the market now. |
InternetNews December 10, 2008 Judy Mottl |
Unified Communications Hurdles Still in Play Unified communications adoption remains at a snail's pace and the latest deployment results aren't likely to spur stronger growth any time soon., survey reveals. |
InternetNews December 7, 2009 |
Unified Communications to Grow to $4B in 5 Years Researchers see UC developing into a major industry - but getting there won't be easy. |
InternetNews September 24, 2008 Sean Michael Kerner |
Cisco Mashes Up Collaboration New WebEx and Unified Communications initiatives are all about making collaboration more... collaborative. |
InternetNews March 25, 2010 |
Microsoft Previews New UC Server Officially known as Office Communications Server 14, the update to Microsoft's unified communications greeted the world this week in a preview demonstration at the VoiceCon event in Orlando. |
InternetNews April 3, 2008 Judy Mottl |
IBM, Nortel Are New UC Buddies IBM is expanding its partnership with Nortel Networks to provide UC capabilities to the small and mid-sized business. |
InternetNews November 9, 2009 |
Cisco Taking on Google in Hosted E-Mail New collaboration offerings build on last year's acquisitions of Jabber and PostPath. |
PHONE+ May 20, 2010 Frank J. Ohlhorst |
Desktop Video Conferencing Can Be Profitable By evaluating the options available and looking towards future communications services, solution providers should be able to profit from desktop video conferencing. |
InternetNews March 11, 2008 Sean Michael Kerner |
Nortel Expands Unified Communications Lineup With Microsoft Continuing alliance between Nortel Networks and Microsoft aims to grow its share organically and by taking from others - including IBM. |
CIO April 1, 2002 Fred Hapgood |
Getting the Message The all-in-one inbox may not have been the Holy Grail for communications after all... |
PHONE+ |
Video Communications: Options & Opportunities for the Channel Video conferencing systems, ranging from client-based desktop video to fully "immersive" telepresence suites, are a high-margin opportunity for channel partners. |
T.H.E. Journal May 2006 Matt Villano |
One Server Fits All E-mail, telephone, chat, instant messaging - so many communication technologies, yet we still can't track each other down. Some school districts finds that a centralizing unit is the solution. |
PHONE+ July 21, 2009 Khali Henderson |
Hosted UC Catches Up to Hype Businesses of all sizes are embracing UC as a service. |
InternetNews September 24, 2010 |
IBM Experimenting With Cloud-Based UC Service IBM is weighing the pros and cons of expanding its Integrated Communications Services to include a cloud-based unified communications offering. |
InternetNews October 15, 2010 |
Market Primed for Microsoft Lync: Survey New study from Osterman Research finds that nearly one-third of enterprise respondents say they plan to upgrade to the forthcoming Lync Server 2010 within a year of its release. |
InternetNews March 10, 2008 Judy Mottl |
IBM Bets $1B on Communications Strategy In a bid to challenge Microsoft for the unified communications throne, IBM will spend big on Lotus Sametime. |
CRM January 10, 2014 Meredith Flynn-Ripley |
Texting, UC, and More: The Future of Business Communication Trends and predictions for 2014. |