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PHONE+
July 21, 2009
Khali Henderson |
Hosted UC Catches Up to Hype Businesses of all sizes are embracing UC as a service.   |
PHONE+
June 2, 2009
Scott Kinka |
Presence and Preferences: The Basics of UC What does the term "unified communications" mean? Frankly, that depends on who offers the definition. |
PHONE+
April 28, 2010
Charlene O'Hanlon |
Open Standards Give UC a Boost However promising the united communication (UC) market is, its final success depends on whether companies continue to support and build upon open standards. |
CIO
August 27, 2008
John Brandon |
Blackberry and Email and Videoconferencing. Oh My! Unified communications promises to integrate your Blackberry, your email and any other tools and devices you use to communicate and collaborate at work. Early adopters share four keys to successful implementation. |
PHONE+
January 6, 2010
Tara Seals |
Hosted VoIP Becoming a Player ... Now Unified communications and convergence have been predicted to change the voice game for years now, and changes now surfacing could make 2010 the year that actually happens. |
CIO
July 16, 2010
Mike Sapien |
Unified Communications: Getting End Users On Board Driven by a convincing business case for cost savings, businesses have finally begun to embrace unified communications. |
PHONE+
June 16, 2009
Khali Henderson |
Hosted VoIP Sales Up In a Down Economy Whether you are an IP PBX dealer in denial or a reluctant telephony agent, it's time you thought long and hard about your stance on hosted VoIP. |
CRM
December 2009
Donna Fluss |
Presence Is Accounted For Is unified communications the next disruptive technology for customer service? |
InternetNews
March 17, 2008
Judy Mottl |
Avaya Gears Up For Unified Communication Battle Avaya today introduced several offerings for mobile workers and a services program, all geared toward helping businesses achieve better workforce responsiveness. |
PHONE+
November 17, 2009
Duncan Potter |
Dispelling UC Myths & Misunderstandings Many companies, including resellers and end-users, still are struggling with the challenge of articulating why a unified communications solution makes sense. |
PHONE+
Doug Allen |
Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX. |
CRM
February 24, 2012
Leonard Klie |
Aspect Inks a UC Distribution Deal with Dell Dell Services will deliver Aspect's unified communications solutions for next-generation customer contact centers. |
PHONE+
January 28, 2010
Richard Martin |
Polycom, BroadSoft Team On Hosted UC Joining forces on an integrated communications platform, media phone and videoconferencing vendor Polycom has partnered with VoIP applications provider BroadSoft to provide a hosted unified communications system. |
InternetNews
August 9, 2010 |
Microsoft Inks UC Deal With Polycom Under a multi-year agreement unveiled Monday, Polycom will begin shipping integrated unified communications solutions built on Microsoft's Communications Server 14. |
InternetNews
November 9, 2009 |
Cisco Taking on Google in Hosted E-Mail New collaboration offerings build on last year's acquisitions of Jabber and PostPath. |
InternetNews
October 11, 2007
Larry Barrett |
IBM Aims to Burst Microsoft's Office Communications Bubble IBM talks up integration plans for its Lotus Symphony apps suite, just days before Microsoft unveils Office Communications Server 2007. |
InternetNews
October 16, 2007
David Needle |
Nortel Boards Microsoft's Office Communications Train Nortel details offerings built around soon-to-launch Office Communications Server. |
CRM
May 2012
Donna Fluss |
Making Sense of the Hosted Contact Center Infrastructure Market A 2012 buyers' guide. |
InternetNews
March 13, 2008
Judy Mottl |
Yet Another UC Tool Hits The Enterprise NEC Unified Solutions is rolling several communications tools for its month-old UNIVERGE360 platform, offering user-customization options and a module that promises to make system management easier. |
PHONE+
Charlene O'Hanlon |
Hosted PBX Aids Channel Business Transformation Agents and VARs looking for a way to expand their businesses without having to invest a lot in education and infrastructure may find easy money in managed PBX services. |
IndustryWeek
April 1, 2008
Brad Kenney |
Timely Solution to Communication Problems Bringing your communications platforms together can bring your employees together. |
InternetNews
November 17, 2010 |
Microsoft Puts PBX Makers on Notice Microsoft said it's going after PBX makers with the launch of Lync Server 2010, its unified communications server. |
InternetNews
October 29, 2010 |
Microsoft Confirms Lync 2010 Plans The latest version of Microsoft's unified communications solution is set to be unveiled next month in New York. |
InternetNews
January 10, 2005
Susan Kuchinskas |
Microsoft Hosts Messaging for SMBs Microsoft said its release of Microsoft Solution for Hosted Messaging and Collaboration Version 3.0 intends to provide a cost-effective way for small and medium-sized businesses to get advanced messaging functions. |
InternetNews
March 24, 2008
Judy Mottl |
UC Will Prove Challenging to Buyers And Sellers While boasting promise, unified communications won't be a smooth road for vendors or enterprise. |
PC World
September 26, 2007
Mark Sullivan |
How to Switch to VoIP Phone Service Switching to VoIP can be especially worthwhile if your company spends a lot on long-distance calls to far-flung employees, partners, and contacts. Here's how to make VoIP work for you. |
InternetNews
December 10, 2008
Judy Mottl |
Unified Communications Hurdles Still in Play Unified communications adoption remains at a snail's pace and the latest deployment results aren't likely to spur stronger growth any time soon., survey reveals. |
CIO
May 31, 2012
Lauren Brousell |
CIOs Extend Unified Communications to Mobile Devices A survey finds that IT leaders are accelerating their plans to invest in unified communications and collaboration technologies. But the systems aren't cheap. |
InternetNews
December 7, 2009 |
Unified Communications to Grow to $4B in 5 Years Researchers see UC developing into a major industry - but getting there won't be easy. |
InternetNews
November 26, 2007 |
IBM Doubles Down Lotus Sametime 8 Here comes two more versions of IBM's unified communications platform. |
InternetNews
September 16, 2010 |
Avaya's 'Flare' Brings Context to Collaboration Unified communications platform offers presence information for voice, video and IM availability, so users can see when colleagues are free to chat. |
InternetNews
October 14, 2008
Judy Mottl |
Microsoft Pumps Up Collaboration Suite Microsoft is putting the final touches on its unified communications tool, Office Communications Server 2007 Release 2, which will be available early next year and feature enhanced conferencing, wireless device and developer-friendly capabilities. |
PHONE+
March 10, 2010
Kelly M. Teal |
Rapidly Expanding Hosted IP Provides Opportunities The unified communications industry will claim $30 billion in market share by 2013. |
InternetNews
June 6, 2005
Susan Kuchinskas |
Microsoft Communicates Convergence Deals with Sylantro Systems and Amdocs put Microsoft on a track to bring communications services to market. |
CRM
January 22, 2015 |
8x8 Unifies Telephony, UC, and Contact Center Users with Single Sign-on and Shared Presence A common cloud communications platform tightly integrates 8x8 Virtual Office and Virtual Contact Center users. |
CRM
October 17, 2011
Leonard Klie |
Interactive Intelligence to Launch Cloud-based Communications Trial Program Quick Spin program designed to further reduce risk of migrating to communications-as-a-service. |
InternetNews
October 16, 2007
David Needle |
Microsoft's Next Great Software Gambit? Remember the personal computer revolution? Microsoft sees something similar in telephony. |
InternetNews
November 28, 2005
Jim Wagner |
Microsoft Enhances Hosting Platform Microsoft is pushing mobility and security additions on its updated suite, Microsoft Solution for Hosted Messaging and Collaboration version 3.5 |
CRM
December 2009
Brad Fletcher |
UC and a Side of Fries Equipment manufacturer Henny Penny cooks up better customer service thanks to Cisco Systems' unified communications solutions. |
InternetNews
May 4, 2009
Alex Goldman |
Oracle Takes on SharePoint With Beehive Upgrade With the addition of wikis and unified communications, Oracle is moving into new territory. |
CRM
September 2012
Leonard Klie |
HD Voice Clears Up the Phone Experience Wideband audio could be the next evolution -- or revolution -- in technologies to hit the contact center space. |
The Motley Fool
August 31, 2007
Tom Taulli |
Mr. Softy Gets Chatty Software giant Microsoft acquires Parlano, to further its efforts to streamline unified communications. |
InternetNews
January 18, 2007
Michael Hickins |
Microsoft, Nortel: 'Unified' at Last Microsoft and Nortel introduced three new integrated computer and telephony products they say will improve productivity and reduce cost and complexity for end users. |
InternetNews
September 24, 2010 |
IBM Experimenting With Cloud-Based UC Service IBM is weighing the pros and cons of expanding its Integrated Communications Services to include a cloud-based unified communications offering. |
InternetNews
September 24, 2008
Sean Michael Kerner |
Cisco Mashes Up Collaboration New WebEx and Unified Communications initiatives are all about making collaboration more... collaborative. |
T.H.E. Journal
May 2006
Matt Villano |
One Server Fits All E-mail, telephone, chat, instant messaging - so many communication technologies, yet we still can't track each other down. Some school districts finds that a centralizing unit is the solution. |
InternetNews
March 25, 2010 |
Microsoft Previews New UC Server Officially known as Office Communications Server 14, the update to Microsoft's unified communications greeted the world this week in a preview demonstration at the VoiceCon event in Orlando. |
PHONE+
December 28, 2009
Glenn Goldberg |
Aculab Helps PBX Central With TDM-IP Integration Aculab's software-based host media processing platform provides a flexible and reliable foundation for providers looking to expand their service offerings |
CIO
September 9, 2009
Kim S. Nash |
Unified Communications Promises Much, But Does It Deliver? Unified communications can save time, cut costs and improve collaboration, but the tricky part is choosing the right combination of tools. |
PHONE+
Charlene O'Hanlon |
Partners' Best Bets for Cloud Services Channel partners looking to get into cloud services can hedge their bets on four technologies sure to sell. |
