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CIO September 9, 2009 Kim S. Nash |
Unified Communications Promises Much, But Does It Deliver? Unified communications can save time, cut costs and improve collaboration, but the tricky part is choosing the right combination of tools. |
PHONE+ June 2, 2009 Scott Kinka |
Presence and Preferences: The Basics of UC What does the term "unified communications" mean? Frankly, that depends on who offers the definition. |
InternetNews October 11, 2007 Larry Barrett |
IBM Aims to Burst Microsoft's Office Communications Bubble IBM talks up integration plans for its Lotus Symphony apps suite, just days before Microsoft unveils Office Communications Server 2007. |
InternetNews March 17, 2008 Judy Mottl |
Avaya Gears Up For Unified Communication Battle Avaya today introduced several offerings for mobile workers and a services program, all geared toward helping businesses achieve better workforce responsiveness. |
PHONE+ April 28, 2010 Charlene O'Hanlon |
Open Standards Give UC a Boost However promising the united communication (UC) market is, its final success depends on whether companies continue to support and build upon open standards. |
PHONE+ Doug Allen |
Hosted vs. Premises UC: Which Path Is Right for the Channel? Unified communications has been the cause of feverish debate between hosted provider and premises-based equipment vendor executives, who can work up a righteous rage when it comes to choosing the better delivery approach - from the cloud or on-site. |
CIO May 31, 2012 Lauren Brousell |
CIOs Extend Unified Communications to Mobile Devices A survey finds that IT leaders are accelerating their plans to invest in unified communications and collaboration technologies. But the systems aren't cheap. |
CRM December 2009 Donna Fluss |
Presence Is Accounted For Is unified communications the next disruptive technology for customer service? |
PHONE+ November 17, 2009 Duncan Potter |
Dispelling UC Myths & Misunderstandings Many companies, including resellers and end-users, still are struggling with the challenge of articulating why a unified communications solution makes sense. |
InternetNews October 16, 2007 David Needle |
Nortel Boards Microsoft's Office Communications Train Nortel details offerings built around soon-to-launch Office Communications Server. |
InternetNews March 8, 2005 Susan Kuchinskas |
Microsoft Unfolds Collaboration Roadmap The impending release of Microsoft Communicator turns the "lowly" IM into a collaboration tool. |
InternetNews September 24, 2008 Sean Michael Kerner |
Cisco Mashes Up Collaboration New WebEx and Unified Communications initiatives are all about making collaboration more... collaborative. |
InternetNews October 16, 2007 David Needle |
Microsoft's Next Great Software Gambit? Remember the personal computer revolution? Microsoft sees something similar in telephony. |
InternetNews October 14, 2008 Judy Mottl |
Microsoft Pumps Up Collaboration Suite Microsoft is putting the final touches on its unified communications tool, Office Communications Server 2007 Release 2, which will be available early next year and feature enhanced conferencing, wireless device and developer-friendly capabilities. |
CIO July 16, 2010 Mike Sapien |
Unified Communications: Getting End Users On Board Driven by a convincing business case for cost savings, businesses have finally begun to embrace unified communications. |
InternetNews November 9, 2009 |
Cisco Taking on Google in Hosted E-Mail New collaboration offerings build on last year's acquisitions of Jabber and PostPath. |
InternetNews March 13, 2008 Judy Mottl |
Yet Another UC Tool Hits The Enterprise NEC Unified Solutions is rolling several communications tools for its month-old UNIVERGE360 platform, offering user-customization options and a module that promises to make system management easier. |
Entrepreneur January 2005 Mike Hogan |
United Front Don't look now--you may soon be able to have all types of messages (voice mail, faxes, e-mail and instant messages) coming into a single inbox. |
The Motley Fool August 31, 2007 Tom Taulli |
Mr. Softy Gets Chatty Software giant Microsoft acquires Parlano, to further its efforts to streamline unified communications. |
InternetNews March 24, 2008 Judy Mottl |
UC Will Prove Challenging to Buyers And Sellers While boasting promise, unified communications won't be a smooth road for vendors or enterprise. |
PHONE+ July 21, 2009 Khali Henderson |
Hosted UC Catches Up to Hype Businesses of all sizes are embracing UC as a service. |
CFO November 17, 2003 Peter Krass |
Collaborative Computing E-mail has become perhaps the core technology, but a host of related capabilities have people talking. |
CRM December 2009 Brad Fletcher |
UC and a Side of Fries Equipment manufacturer Henny Penny cooks up better customer service thanks to Cisco Systems' unified communications solutions. |
InternetNews November 26, 2007 |
IBM Doubles Down Lotus Sametime 8 Here comes two more versions of IBM's unified communications platform. |
T.H.E. Journal May 2006 Matt Villano |
One Server Fits All E-mail, telephone, chat, instant messaging - so many communication technologies, yet we still can't track each other down. Some school districts finds that a centralizing unit is the solution. |
InternetNews December 10, 2008 Judy Mottl |
Unified Communications Hurdles Still in Play Unified communications adoption remains at a snail's pace and the latest deployment results aren't likely to spur stronger growth any time soon., survey reveals. |
PHONE+ |
Video Communications: Options & Opportunities for the Channel Video conferencing systems, ranging from client-based desktop video to fully "immersive" telepresence suites, are a high-margin opportunity for channel partners. |
CIO September 27, 2011 Lauren Brousell |
Unified Communications Success Depends on Changing Employee Habits CIOs offer tips for getting employees to change their most ingrained habits and adopt new unified communications tools. |
CIO September 8, 2009 Maryfran Johnson |
Unifying Forces The shimmering oasis called "unified communications" has been on IT horizons for so long, it's almost surreal to think we might actually arrive there one day. How unified communications are expanding today. |
InternetNews September 16, 2010 |
Avaya's 'Flare' Brings Context to Collaboration Unified communications platform offers presence information for voice, video and IM availability, so users can see when colleagues are free to chat. |
InternetNews May 14, 2007 Roy Mark |
VoIP, IP Devices On Call For WinHEC Gear makers tie hardware to Microsoft's new unified communications platform. |
IndustryWeek April 1, 2008 Brad Kenney |
Timely Solution to Communication Problems Bringing your communications platforms together can bring your employees together. |
InternetNews December 13, 2005 Erin Joyce |
Microsoft: Real-Time Requires Open Systems Microsoft announced a release to manufacturing of its Web-based enterprise communications client, Office Communicator Web Access. |
CIO November 1, 2002 John Edwards |
Sending a Message Instant messaging software goes corporate. |
CIO April 1, 2002 Fred Hapgood |
Getting the Message The all-in-one inbox may not have been the Holy Grail for communications after all... |
InternetNews November 17, 2010 |
Microsoft Puts PBX Makers on Notice Microsoft said it's going after PBX makers with the launch of Lync Server 2010, its unified communications server. |
InternetNews December 14, 2005 Erin Joyce |
Avaya Loads Up on Unified Communication Avaya has rolled out new software called VPN remote that embeds virtual private network remote capabilities into Avaya's family of IP telephones. |
New Architect March 2003 Joseph C. Panettieri |
Instant Payback Despite standards concerns, corporations look to unlock the value in instant messaging |
InternetNews June 26, 2006 Ed Sutherland |
Microsoft Dials For Dollars Microsoft is headed down a new path with a raft of software designed to unify the corporate communications experience. |
InternetNews March 7, 2007 Michael Hickins |
Why is Microsoft Chatty About Communicator? Microsoft said it will launch a public beta of Office Communications Server 2007 and its client, Microsoft Office Communicator later this month. |
InternetNews January 18, 2007 Michael Hickins |
Microsoft, Nortel: 'Unified' at Last Microsoft and Nortel introduced three new integrated computer and telephony products they say will improve productivity and reduce cost and complexity for end users. |
T.H.E. Journal March 2005 Dan Young |
VoIP in a Campus Environment VoIP telephony increases efficiency and lowers costs for businesses. It is also a recruiting tool in higher education. |
PHONE+ August 6, 2009 Jim Koniecki |
6 Tips for Optimizing UC Adoption Many enterprises use unified communications (UC) systems to enable and support distributed workforces. Both corporate finance and IT believe it will increase productivity, reduce travel expenses and reduce real estate costs. |
InternetNews December 7, 2006 Michael Hickins |
IBM Collaboration Suite Gets More Chatty IBM today announced that customers of its Lotus Sametime 7.5 corporate instant messaging and Web conferencing application can now communicate with users of AIM and Google Talk instant messaging systems. |
InternetNews March 11, 2008 Sean Michael Kerner |
Nortel Expands Unified Communications Lineup With Microsoft Continuing alliance between Nortel Networks and Microsoft aims to grow its share organically and by taking from others - including IBM. |
CIO November 23, 2009 John Brandon |
Telepresence: For Power Users Only Telepresence technology offers the greatest benefits to companies that plan to use it often. |
IndustryWeek March 1, 2006 Jonathan Katz |
Conferencing Solutions Converge Integrated collaborative technologies provide multiple ways to communicate simultaneously. |
InternetNews August 30, 2007 Stuart J. Johnston |
Microsoft to Buy Enterprise Chat Maker As it moves to expand its unified communications offerings, Microsoft says it will buy enterprise chat tool vendor Parlano. |
InternetNews August 4, 2005 Erin Joyce |
Avaya CEO Likes 'Legacy' Burden CEO Don Peterson says Avaya's roots in the phone business give it an edge over VoIP competitors. It unveiled its latest Voice Portal platform this week, allowing integration of voice and business applications on top of IP-telephony. |
InternetNews October 3, 2007 David Needle |
Microsoft Preps Unified Communications Launch Bill Gates will show off products including a 360-degree videoconferencing system. |