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InternetNews
March 17, 2008
Judy Mottl |
Avaya Gears Up For Unified Communication Battle Avaya today introduced several offerings for mobile workers and a services program, all geared toward helping businesses achieve better workforce responsiveness.   |
CRM
November 16, 2010
Koa Beck |
Avaya Releases Aura Contact Center Avaya Aura Contact Center creates a collaborative space for agents, customers, and experts using Session Initiation Protocol (SIP)-based communications. |
InternetNews
September 29, 2010 |
Avaya Hooks Up With Skype for Enterprise VoIP Enterprise unified communications player Avaya is teaming with Skype to include support for the popular VoIP provider's services in its networking equipment. |
CRM
December 2009
Donna Fluss |
Presence Is Accounted For Is unified communications the next disruptive technology for customer service? |
PHONE+
June 2, 2009
Scott Kinka |
Presence and Preferences: The Basics of UC What does the term "unified communications" mean? Frankly, that depends on who offers the definition. |
The Motley Fool
January 18, 2007
Tom Taulli |
Avaya Calling on the Net Despite its deal for Ubiquity Software, the telecom equipment maker still faces intense competition. Investors, take note. |
InternetNews
November 16, 2006
Michael Hickins |
Avaya Ratchets Up The Race For Mobile Workers Telephony and communications software vendor Avaya said it has agreed to acquire Traverse, a privately-held maker of enterprise mobility applications, for $15 million in cash. |
CRM
July 12, 2011
Leonard Klie |
Avaya Adds to Its Aura Contact Center Suite New contact center products enable companies to compete more effectively through personalized customer experiences across media channels. |
InternetNews
March 24, 2008
Judy Mottl |
UC Will Prove Challenging to Buyers And Sellers While boasting promise, unified communications won't be a smooth road for vendors or enterprise. |
CRM
October 20, 2011
Leonard Klie |
Avaya Acquires Speech Analytics Vendor Aurix Acquisition will enable Avaya to add speech analytics to contact center and unified communications portfolio. |
InternetNews
December 10, 2008
Judy Mottl |
Unified Communications Hurdles Still in Play Unified communications adoption remains at a snail's pace and the latest deployment results aren't likely to spur stronger growth any time soon., survey reveals. |
InternetNews
March 30, 2009
Alex Goldman |
VoiceCon Talks Interoperability, Integration Avaya and others talk the talk, but improvements are incremental. |
InternetNews
December 14, 2005
Erin Joyce |
Avaya Loads Up on Unified Communication Avaya has rolled out new software called VPN remote that embeds virtual private network remote capabilities into Avaya's family of IP telephones. |
InternetNews
February 11, 2011
Sean Michael Kerner |
Avaya Boosts Collaboration With Avatars With its new web.alive platform, Avaya is offering a novel platform for virtual enterprise collaboration, refreshing a product initiated by Nortel in 2008 |
InternetNews
December 13, 2005
Erin Joyce |
Microsoft: Real-Time Requires Open Systems Microsoft announced a release to manufacturing of its Web-based enterprise communications client, Office Communicator Web Access. |
InternetNews
May 19, 2009
Sean Michael Kerner |
Microsoft, HP Tie the Knot on Unified Comm In a $180 million deal, the two IT giants ally to take enterprise collaboration to the next level. |
InternetNews
December 7, 2009 |
Unified Communications to Grow to $4B in 5 Years Researchers see UC developing into a major industry - but getting there won't be easy. |
InternetNews
October 29, 2010 |
Microsoft Confirms Lync 2010 Plans The latest version of Microsoft's unified communications solution is set to be unveiled next month in New York. |
CIO
August 27, 2008
John Brandon |
Blackberry and Email and Videoconferencing. Oh My! Unified communications promises to integrate your Blackberry, your email and any other tools and devices you use to communicate and collaborate at work. Early adopters share four keys to successful implementation. |
InternetNews
January 19, 2010 |
Avaya Outlines Plans for Nortel Integration Avaya lays out integration plan for $900 million acquisition of Nortel Enterprise unit. |
CIO
July 16, 2010
Mike Sapien |
Unified Communications: Getting End Users On Board Driven by a convincing business case for cost savings, businesses have finally begun to embrace unified communications. |
PHONE+
Doug Allen |
Hosted vs. Premises UC: Which Path Is Right for the Channel? Unified communications has been the cause of feverish debate between hosted provider and premises-based equipment vendor executives, who can work up a righteous rage when it comes to choosing the better delivery approach - from the cloud or on-site. |
InternetNews
October 5, 2004
Colin C. Haley |
Avaya Buy Powers European Push Avaya is buying Tenovis for $370 million in cash, a bid that will more than double the IP telephony specialist's revenues from Europe, the companies said today. |
InternetNews
March 13, 2008
Judy Mottl |
Yet Another UC Tool Hits The Enterprise NEC Unified Solutions is rolling several communications tools for its month-old UNIVERGE360 platform, offering user-customization options and a module that promises to make system management easier. |
PHONE+
April 28, 2010
Charlene O'Hanlon |
Open Standards Give UC a Boost However promising the united communication (UC) market is, its final success depends on whether companies continue to support and build upon open standards. |
The Motley Fool
June 5, 2007
Tom Taulli |
From Near Death to an $8.2 Billion Deal Avaya's sell-out to private equity firms may be a sign of sustained growth in telecom. Investors, take note. |
InternetNews
May 24, 2007
Sean Michael Kerner |
And The Winner Is: IP Phone or Desktop? An IP phone is just another endpoint but who needs it when you've got a full desktop right next to it? Or is something else going on? |
Entrepreneur
June 2004
Mike Hogan |
Together at Last In the near future, phones and computers may be inseparable. What will it mean for your business? |
InternetNews
January 18, 2007
Michael Hickins |
Microsoft, Nortel: 'Unified' at Last Microsoft and Nortel introduced three new integrated computer and telephony products they say will improve productivity and reduce cost and complexity for end users. |
The Motley Fool
August 31, 2007
Tom Taulli |
Mr. Softy Gets Chatty Software giant Microsoft acquires Parlano, to further its efforts to streamline unified communications. |
CRM
February 21, 2012
Leonard Klie |
Avaya Spotlights Healthcare Technology Innovations The company introduces collaboration solutions to improve care coordination, patient interaction, and remote home-based patient care. |
The Motley Fool
April 28, 2004
Rich Smith |
Enigmatic Avaya Avaya appears to have beaten estimates by about 28%. But the numbers for the telecom equipment provider are tricky. |
CRM
December 15, 2010 |
Calabrio Solutions Are Avaya-Compliant The full suite of Calabrio call recording and quality management solutions is now compliant with Avaya Aura. |
InternetNews
October 11, 2007
Larry Barrett |
IBM Aims to Burst Microsoft's Office Communications Bubble IBM talks up integration plans for its Lotus Symphony apps suite, just days before Microsoft unveils Office Communications Server 2007. |
InternetNews
July 29, 2005
Sean Michael Kerner |
IBM and Avaya Extend Call Collaboration IBM set to integrate Avaya technology for VoIP functionality into IBM's collaboration product lineup. |
InternetNews
June 14, 2005
Colin C. Haley |
Avaya Adds SIP to Call Centers Avaya, a communications software, systems and services company, unveiled improvements to its Internet Protocol call center applications today. |
InternetNews
May 2, 2006
Sean Michael Kerner |
Avaya VoIP Linux Style to The SMB The company isn't 'dumbing down' the apps, but merely making access and deployment SMB-friendly. |
InternetNews
May 3, 2006
Sean Michael Kerner |
Avaya to Shun Microsoft's Directory Avaya CEO Donald Peterson was less than complimentary about Microsoft's incursion into the VoIP space. |
PHONE+
January 6, 2010
Tara Seals |
Hosted VoIP Becoming a Player ... Now Unified communications and convergence have been predicted to change the voice game for years now, and changes now surfacing could make 2010 the year that actually happens. |
InternetNews
May 2, 2005
Jim Wagner |
Avaya Joins Web Services, VoIP Avaya officials want companies to think intelligently about integration to take advantage of telephony advances. |
CIO
September 8, 2009
Maryfran Johnson |
Unifying Forces The shimmering oasis called "unified communications" has been on IT horizons for so long, it's almost surreal to think we might actually arrive there one day. How unified communications are expanding today. |
CRM
September 2012
Leonard Klie |
HD Voice Clears Up the Phone Experience Wideband audio could be the next evolution -- or revolution -- in technologies to hit the contact center space. |
CIO
May 31, 2012
Lauren Brousell |
CIOs Extend Unified Communications to Mobile Devices A survey finds that IT leaders are accelerating their plans to invest in unified communications and collaboration technologies. But the systems aren't cheap. |
InternetNews
March 25, 2010 |
Microsoft Previews New UC Server Officially known as Office Communications Server 14, the update to Microsoft's unified communications greeted the world this week in a preview demonstration at the VoiceCon event in Orlando. |
CRM
December 2009
Brad Fletcher |
UC and a Side of Fries Equipment manufacturer Henny Penny cooks up better customer service thanks to Cisco Systems' unified communications solutions. |
CRM
December 12, 2014 |
Avaya Pairs with Google on Contact Center Solutions The first project will involve streamlining the agent experience using WebRTC and Chromebooks. |
InternetNews
March 8, 2005
Susan Kuchinskas |
Microsoft Unfolds Collaboration Roadmap The impending release of Microsoft Communicator turns the "lowly" IM into a collaboration tool. |
The Motley Fool
March 2, 2004
Mark Mahorney |
IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub. |
InternetNews
September 24, 2008
Sean Michael Kerner |
Cisco Mashes Up Collaboration New WebEx and Unified Communications initiatives are all about making collaboration more... collaborative. |
InternetNews
November 12, 2010 |
Avaya Names CTO, Unveils Virtualization Plans Avaya taps William Seifert to head its Data Solutions unit, a business the firm bought from bankrupt Nortel, while it outlines a new virtualization strategy. |
