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Global Services January 31, 2008 Adyasha Sinha	Best Performing BPO Providers--2008 Winner Genpact With growing employee strength, many new delivery centers and substantially low attrition rates, the year gone by was a good one for Genpact.
BusinessWeek March 6, 2006 Manjeet Kripalani	Offshoring: Spreading The Gospel Outsourcing's inner circle has deep roots in GE and McKinsey. Here's how they caught the fever.
The Motley Fool September 23, 2004 Rich Smith	GE to Sell "Outhouse" One of the pioneers of offshoring intends to sell off its Delhi-based call centers to any bidder that can come up with the $1 billion asking price.
Wall Street & Technology February 4, 2005 Jim Middlemiss	Outsourcing: Captive Sites The newest outsourcing trend is the building of captive sites, in which brokerage firms essentially expand their operations, taking on their own space and employees in a foreign country rather than using the services of a third-party service provider.
Global Services September 20, 2007 David L. Ross	Captive Carve Outs As offshore captives succumb to pressures of increasing costs, high attrition, increasing scale and management control, many parents are selling them. Private-equity and global service providers emerge as potential suitors in the game.
Knowledge@Wharton June 4, 2003 Ravi Aron	The Little Start-Up That Could: A Conversation with Raman Roy, Father of Indian BPO Roy shares the story of how he built an upstart outsourcing firm into a leading provider of services for some of the world's largest companies.
Knowledge@Wharton	There's Just One Word for Jack Welch... Praise for Jack Welch was widespread and consumed large quantities of newsprint in the weeks leading up to Sept. 7, his last day as chairman and CEO of General Electric. One word to sum up his contribution to GE in the 20-plus years he served as its leader would be: results...
CFO May 1, 2007 Randy Myers	Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up.
BusinessWeek October 25, 2004 Diane Brady	Jack Welch: Management Evangelist Under his leadership, GE developed the deepest bench of executive talent in U.S. business.
BusinessWeek October 13, 2003 Diane Brady	Will Jeff Immelt's New Push Pay Off for GE? The giant is gambling that helping customers beyond the call of duty will reboot growth.
The Motley Fool April 9, 2007 Jeremy MacNealy	GE: Making Money, Making a Difference GE and most other corporations need only one argument in favor of social responsibility: It makes good business sense in the long run. And that is a goal welcomed by any smart investor.
CIO October 15, 2001 Meridith Levinson	GE: Destruction Pays Off In 1999, GE embarked on a strategic planning exercise known as Destroy Your Business. Each unit visualized how it might be crushed by the dotcom juggernaut, on former CEO Jack Welch's premise that if a company didn't identify its own weaknesses somebody else would do it for them...
CFO April 1, 2006 Tom Leander	View from Asia India won't benefit fully from the amazing productivity of its companies unless it builds a better infrastructure for business.
BusinessWeek August 7, 2006 Manjeet Kripalani	Call Center? That's So 2004 Outsourcing shops are moving fast into higher-paying businesses
IndustryWeek July 11, 2012	Mexico Works for Siemens Division Chief Siemens Mesoamerica CEO touts Mexico's educated workforce as one of the reasons the country could replace China as a preferred U.S. sourcing location.
IndustryWeek July 20, 2011 Steve Minter	Witnessing a Rebirth In Louisville, GE builds a state-of-the-art appliance factory, but its most important product may be learning.
IndustryWeek April 15, 2009 Steve Minter	Critical Success Factors The purpose of the Six Sigma projects is to make the company more efficient and competitive not to reduce their numbers.
IndustryWeek November 1, 2004 Jill Jusko	Best Practices -- Sharing The Wealth General Electric Commercial Finance aims to lend customers more than simply money with its "At The Customer, For The Customer" program. ACFC offers business performance management programs like Six Sigma, Leadership Development, etc.
Knowledge@Wharton	Bringing Good Things to GE: Now It's Jeff Immelt's Turn At General Electric Co. managers are groomed for meticulous corporate planning. But in his first months as chief executive of the world's most valuable company, Jeffrey R. Immelt has had more than his share of surprises...
The Motley Fool July 29, 2011 Dan Radovsky	GE Hearts China GE isn't afraid of commitment, but is the feeling mutual?
Global Services September 30, 2008 Namita Goel	Top 10 Indian BPOs Analysis on the Top 10 Indian BPOs and what worked well for them in the past financial year.
BusinessWeek November 7, 2005 Shameen & Brady	GE Money Heads East GE Money is carving out a lucrative chunk of Asia's underserved credit markets.
CIO December 1, 2003 Tracy Mayor	Targeting Perfection: Six Sigma Comes to IT Six Sigma is a defect reduction methodology that forces organizations to focus on the quality of the customer experience. And it can most definitely be applied to information technology.
The Motley Fool September 30, 2011 Abantika Chatterjee	GE Is Regaining Ground GE is out of the blues and rebuilding itself for the long run.
IndustryWeek April 15, 2009 Steve Minter	Six Sigma's Growing Pains The popular quality methodology pays a price for not being a panacea.
Global Services August 1, 2008 Imrana Khan	Truly Global A reality check on the multicountry global delivery model in outsourcing
The Motley Fool April 13, 2007 Jack Uldrich	GE Stays on Track GE investors are encouraged to focus on the big trends.
CIO August 15, 2003 Edward Prewitt	Six Sigma Comes to IT Once confined to manufacturing groups, the quality improvement program called Six Sigma is now being used to clean up IT's act.
The Motley Fool May 30, 2006 Tim Beyers	GE's Ga-Ga Over China General Electric's CEO says his company's sales in China could double in five years.
BusinessWeek July 2, 2007	Scrutinizing Six Sigma The story on 3M's evaluation of Six Sigma triggered a vigorous debate among readers.
BusinessWeek December 8, 2003 Kripalani & Engardio	The Rise Of India Growth is only just starting, but the country's brainpower is already reshaping Corporate America
U.S. Banker April 2003 Glen Fest	Going with the Flow Wachovia CEO Ken Thompson's deal with Prudential has tongues wagging and rivals paying close attention. The newly combined brokerage, nets the bank greater access to trillions of dollars that will pass from one generation to another over the next 10 years. Move over Merrill?
FAO Today Jan/Feb 2008	The Baker's Dozen: Enterprise Whether it's service scope, deal size, or customer satisfaction, these players in the FAO space all turned in outstanding performances for 2007.
The Motley Fool January 31, 2008 Ryan Fuhrmann	Dueling Fools: GE Bear The bears feel that the risks in GE's financial services operations are worrisome.
BusinessWeek March 8, 2004	Life After GE? And How Jack Welch may no longer be chairman, but he's not exactly sitting on the beach. The former General Electric Co. chairman, who stepped down in September, 2001, continues to consult and speak on everything from New York City schools to corruption in Corporate America.
The Motley Fool July 18, 2005 Nathan Parmelee	A Giant Question for GE Its diversity and double-digit growth across the board are attractive to investors, but is the price right?
Global Services May 10, 2007 Amrita Singh	Offshore HR: What Customers Can Do? In many outsourcing and offshoring relationships, customers and providers work shoulder-to-shoulder. Customers involve themselves in a range of activities that span recruitment, training, migrating processes and even appraisals of the staff that are working with third-party providers.
BusinessWeek May 6, 2010 Michael Forsythe	How GE Helps China Build Business Leaders GE is big on training execs, including those from Beijing.
Global Services August 26, 2008 Lisa Ross	Choosing the Best Outsourcing Approach One of the latest trends in finance outsourcing is that CFOs are seeking an integrated service delivery approach to outsourcing, instead of a piecemeal approach, to gain greater efficiency, effectiveness, and control and compliance of their finance and accounting (F&A) business process
BusinessWeek April 15, 2010 Diane Brady	Can GE Still Manage? CEO Jeff Immelt says his company trains the best business leaders in the world. Yet they haven't saved him from a hellish decade that cut GE's value in half.
IndustryWeek April 15, 2009 Steve Minter	MAG Giddings & Lewis MAG's CEO says Six Sigma fails since companies often picking the wrong people for Black Belts, don't follow the define, measure, analyze, improve, control process and don't have the necessary executive leadership and commitment.
AskMen.com J. Welch & S. Welch	The 4 Es: Traits That Get You Hired And Promoted In this excerpt from Jack Welch's "Winning," the former head of GE takes you through his framework for hiring and promoting personnel.
The Motley Fool October 4, 2011 Dan Radovsky	Look at GE As a China Investment CEO Immelt sees growth in the Chinese power infrastructure as key to growth for the company.
CFO July 1, 2007 Don Durfee	Give Them Credit It's too soon to say whether GE Money's skills as a partner will bring it success in China's finance market, but the early signs are hopeful.
BusinessWeek March 28, 2005 Diane Brady	The Immelt Revolution He's turning GE's culture upside down, demanding far more risk and innovation
BusinessWeek November 7, 2005 Manjeet Kripalani	India: Desperately Seeking Talent As India's economy booms, companies are scrambling to find, and keep, skilled workers.
The Motley Fool September 12, 2011 Rich Smith	General Electric vs. the World Or at least versus the S&P 500.
BusinessWeek October 6, 2003 Adam Aston	How GE Is Reinventing Invention Vice-President Scott Donnelly is overseeing a $100 million R&D makeover
BusinessWeek December 4, 2006 Roger O. Crockett	Six Sigma Still Pays Off At Motorola Motorola is thriving, with a culture that lets left-brain and right-brain types coexist.
The Motley Fool May 8, 2006 Stephen D. Simpson	Wachovia Pays Up for West Coast Real Estate For a high price, it adds a good bank franchise. Investors, there are still some worthwhile bank ideas out there if you take the time to look.