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Information Today April 2004 |
Letter to the Editor The core of major meetings should remain physical conferences, but I still believe that virtual conferencing will--and should--take an increasing role. |
Searcher September 2004 Coffman & Arret |
To Chat Or Not to Chat --- Taking Yet Another Look at Virtual Reference, Part 2 Chat reference has not turned out to be the panacea many libraries hoped for. Our funds are too limited and our reference and basic library services far too important to squander money on services that don't work. |
Searcher August 2004 Coffman & Arret |
To Chat Or Not to Chat --- Taking Another Look at Virtual Reference, Part 1 Add it all up and one can see that virtual reference built on chat technology is a pretty expensive proposition. |
ONLINE May/Jun 2003 Mick O'Leary |
QuestionPoint Fortifies Libraries in Internet Age QuestionPoint puts the collective expertise of libraries around the world at the service of an individual reference question. It promises to help libraries regain "information market share" from the public Web. |
Information Today August 23, 2004 Barbara Quint |
OCLC Acquires 24/7 Reference Services Two of the nation's leading virtual reference services have merged. The Metropolitan Cooperative Library System has transferred the assets of its popular 24/7 Reference operation to OCLC, the world's largest library network. |
D-Lib February 2003 Barth & Bejune |
The Virtual Reference Librarian's Handbook, by Anne Grodzins Lipow Instead of advocating a 'one-size-fits-all' approach to virtual reference planning, Lipow has created a set of questions and exercises that help guide librarians through the maze of complex issues surrounding the extension of a library's current reference services into the virtual realm. |
Information Today May 12, 2008 |
Altarama Acquires Docutek's Virtual Reference Librarian plus Business The Virtual Reference Librarian plus (VRLplus) system is used to provide live reference services over the web by more than 200 academic, public, special, and school libraries, and consortia. |
D-Lib Jul/Aug 2000 William Y. Arms |
Automated Digital Libraries: How Effectively Can Computers Be Used for the Skilled Tasks of Professional Librarianship? Must access to scientific and professional information always be expensive, or is it possible that digital libraries might change this sad situation? |
D-Lib September 2000 |
To the Editor Letters received in response to the story, Automated Digital Libraries: How Effectively Can Computers Be Used for the Skilled Tasks of Professional Librarianship? |
Information Today July 5, 2005 Barbara Quint |
OCLC Pilots Traditional Libraries into Web Services The library service has become more active on the Internet in an effort to make users aware of library holdings and offerings. |
T.H.E. Journal October 2005 |
Ohio's Virtual Reference Service Receives $1.12M Approval The State Library Board of Ohio has approved $1.12 million in Library Services and Technology Act funds for year two of the state's innovative KnowItNow 24x7 virtual reference service. |
Information Today June 16, 2003 Barbara Quint |
LSSI Sells Virtual Reference Operation to Tutor.com LSSI (Library Systems and Services, Inc.) has sold its Reference Division to Tutor.com, an online homework help and educational service. The acquisition includes LSSI's Virtual Reference ToolKit, Web Reference Services, and Integrated Reference Management System with RefTracker. |
Searcher March 2001 Barbara Quint |
On Myths: A Letter to Non-Subscribers As for that misty mystical myth of some Golden Age of Libraries where all truth was handmade and hand delivered and all patrons were gratefully enriched by the blessed hands of librarians scattering largesse throughout the land...pull the other one, I'm starting to walk funny... |
Information Today March 2004 Nancy Garman |
Spring Fever Location, Location, Location... All About the Content... Converging Worlds... etc. |
Information Today June 17, 2010 |
ABC-CLIO eBooks Available Through Gale Virtual Reference Library "By adding these titles to Gale Virtual Reference Library, we are expanding our reach and are providing librarians, students, and researchers with greater access to our ebooks," says Tom Fitzgerald, ABC-CLIO's vice president of sales. |
Information Today June 10, 2002 Barbara Quint |
QuestionPoint Marks New Era in Virtual Reference QuestionPoint stems from an arrangement between the Library of Congress' Public Service Collections Directorate and OCLC to provide libraries with access to a growing collaborative network of reference librarians in the U.S. and around the world. |
D-Lib February 2003 R. David Lankes |
Current State of Digital Reference in Primary and Secondary Education This paper examines the domain of digital reference services for and by the primary and secondary education community. Data is provided to demonstrate the current understanding of education question types and education users in digital reference. |
D-Lib March 2000 Karen Coyle |
The Virtual Union Catalog: A Comparative Study A Virtual union catalog is a possible alternative to the centralized database of distributed resources found in many library systems. Such a catalog would not be maintained in a single location but would be created in real time by searching each local campus... |
D-Lib May 2000 |
In Brief CNRI Announces New Version of the Handle System... Virtual Heritage is playing an important role in the interpretation and preservation of Cultural Heritage... Journal Abbreviation Sources... Asking the Experts: Digital Reference and the Virtual Reference Desk... etc. |
ONLINE May 2000 Deborah Lynne Wiley |
Hardcopy, Recommended Reading on Virtual Libraries Virtual libraries, digital libraries, hybrid libraries--whatever you call them, they're a part of our life. This month, we examine a collection of books to help you get or stay up-to-speed on the latest issues in cyber-librarianship.... |
Information Today March 2001 Laverna Saunders |
Building the Virtual Reference Desk The distribution of electronic full text to users wherever they are has resulted in fewer transactions at the reference desk. Librarians, therfore, are eager to learn about using developments in digital reference services as a strategy for reaching patrons... |
Searcher April 2012 Steve Coffman |
Feature: The Decline and Fall of the Library Empire The past 30 years of library history is littered with projects and plans and sometimes just dreams of ways the library might play a more pivotal role in the digital revolution that continues to transform the information landscape around us. |
Information Today August 26, 2002 Barbara Quint |
divine Launches Virtual Reference Desk Software A new player has entered the burgeoning field of virtual reference support. divine, Inc., a relative newcomer to the information industry, has announced that it will start marketing Virtual Reference Desk software built around NetAgent, its customer interaction management software. |
D-Lib February 2003 Jeffrey T. Penka |
The Technological Challenges of Digital Reference: An Overview This discussion of technological challenges associated with digital reference focuses on challenges libraries face in establishing and supporting an efficient, patron-focused digital reference service, based on library values. |
Information Today January 2001 Paula J. Hane |
Internet Librarian 2000 The 2000 edition of the fourth annual Internet Librarian conference convened November 5--9 in Monterey, California, the site of the first event, and drew 100 top companies to the exhibit hall, as well as over 2,100 attendees... |
D-Lib August 2008 Bonita Wilson |
A Few Words of Appreciation to Digital Library Conference Organizers Among the many benefits of attending such conferences is the opportunity to network in person with others involved with digital libraries in one way or another |
Information Today June 28, 2012 |
Gale to Bring National Geographic Treasures to Libraries Gale and the National Geographic Society, one of the world's largest nonprofit scientific and educational organizations, announced an extended agreement to create additional library products as part of a new product suite, National Geographic Virtual Library. |
ONLINE Nov./Dec. 2006 Marydee Ojala |
The HomePage - Perspectives, Perceptions, and Periscopes Librarians share the same perspective when naming their type of library. Perceptions of libraries, however, differ, depending on perspective. |
Chemistry World July 3, 2009 Phillip Broadwith |
Virtual conference quandary for researchers By recording the speakers, what was previously a transient medium becomes permanent, and there is a risk that those presenting unpublished results could have that work refused by journals on the grounds that it has already been 'published'. |
ONLINE Jul/Aug 2006 Pascal Lupien |
Virtual Reference in the Age of Pop-Up Blockers, Firewalls, and Service Pack 2 Although real-time virtual reference has become standard in our libraries and widely discussed in professional literature, evidence indicates that libraries are not satisfied with the service. |
Searcher September 2008 Stephen Abram |
Evolution to Revolution to Chaos? Reference in Transition Those of us who prepare for an emerging new world balance of personal service -- virtual, in-person, and computer-mediated -- will be better prepared than those who wait and see. It's a new Renaissance in libraries. |
D-Lib June 2000 Diane Nester Kresh |
Offering High Quality Reference Service on the Web Today's researchers need to find quickly information that is usable, relevant, authoritative and verifiable. To meet that need, libraries must adapt our traditional strengths of acquiring, describing, and serving information to an environment that is not bound by time or physical place... |
ONLINE Jul/Aug 2011 Marydee Ojala |
Why I Library, and You Should Too As technology changes physical collections to electronic ones, and reshapes the entire notion of what a library is, the noun librarian is becoming even less appropriate for the profession. |
D-Lib January 2003 Mitchell et al. |
iVia Open Source Virtual Library System iVia is an open source Internet subject portal or virtual library system. |
Information Today October 2004 Nancy Garman |
On the Road: November in Monterey The conference tracks at Internet Librarian 2004 span the full scale of a librarian's responsibilities, from core Web search topics like Information Discovery & Search and Search Engines to Web Design & Development, Web Systems & Operations, and E-Resources & Digital Libraries. |
ONLINE Mar/Apr 2004 |
Hardcopy: Recommended Reading on the Library Field Wireless Networking Made Easy: Everything You Need to Know
to Build Your Own PANs, LANs, and WANs... PC Annoyances: How to Fix the Most Annoying Things About Your Personal Computer... etc. |
Information Today November 5, 2012 Cindy Shamel |
Internet Librarians--The Power to Transform Libraries The 16th annual Internet Librarian conference recently concluded in Monterey, California. More than 1,000 registrants and 215 speakers tackled the topic of the Transformational Power of Internet Librarians |
CIO June 10, 2009 Peter Handal |
How to Lead A Videoconference Video conferencing advice from Dale Carnegie's CEO. |
Information Today February 11, 2010 |
AskColorado Goes Live With InstantService Colorado's statewide virtual reference cooperative, AskColorado, debuted its revamped service using new software from InstantService, a Seattle-based company that provides integrated chat, email, and knowledgebase solutions to businesses and call centers. |
Information Today April 23, 2012 |
OCLC and Credo Reference Extend Partnership OCLC and Credo Reference announced a special collaboration project designed to increase collection visibility and usage with library users. |
Information Today July 29, 2010 |
U.S. Public Libraries Can Provide High Schools with Free Credo Reference Access Recognizing the increasing burden on public libraries to support the research needs of students at local schools, Credo Reference will be made available to a library's local public high school(s). |
Searcher October 2003 Marylaine Block |
How Librarians Can Manage the Unintended Consequences of the Internet The unrestrained freedom of the Net has caused conservative organizations and staid, sober lawmakers to view libraries as pornography parlors and librarians as corrupters of youth. As a result, librarians have borne the brunt of an astonishing amount of ill-advised and unconstitutional legislation. |
Information Today July 8, 2010 Marydee Ojala |
LexisNexis Kicks a Goal Towards a New Platform The new interface for LexisNexis Academic surfaces LexisNexis content in a much more transparent fashion. |
D-Lib August 2005 Clifford Lynch |
Where Do We Go From Here? The Next Decade for Digital Libraries The next decade for digital libraries may be characterized by the transition from technologies and prototypes to the ubiquitous, immersive, and pervasive deployment of digital library technologies and services in the broader information and information technology landscape. |
Information Today August 3, 2009 Paula J. Hane |
Library Reference Services Are on an Info Quest The patrons of approximately 50 libraries from all over the U.S. are now able to text a question from their mobile phones to 309-222-7740 and a "real, live librarian" will respond within minutes. |
Information Today January 2002 Paula J. Hane |
Internet Librarian 2001 The three keynoters focused, respectively, on people, planning for usability, and technologies---the key components for an Internet librarian's success... |
CIO March 15, 2002 David Dobrin |
When Face-to-Face Doesn't Fly With travel budgets slashed, conferencing technologies can help global companies fill the communication void, but only up to a point... |
Information Today October 2, 2008 |
EPA Reopens Regional and Headquarters Libraries The re-opening of regional libraries in Chicago, Dallas and Kansas City and the library at Headquarters will help the Agency better share information. |
T.H.E. Journal August 2001 Stephen Wulfson |
Edmark's Virtual Labs: Light Every now and then a computer program that is easy to use, content-rich, open-ended, educationally sound and interesting reaches the market -- Virtual Labs: Light is one of these programs. This program introduces students to basic light, lenses and mirrors via on-screen tools... |
D-Lib February 2003 Janes & Silverstein |
Question Negotiation and the Technological Environment People seeking answers or providing them now have many more options for "question negotiation", in the broadest Tayloresque sense. Consulting an information professional continues to be one of those options. In fact, such professionals can now be much more accessible. |