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D-Lib
February 2003
Jeffrey T. Penka |
The Technological Challenges of Digital Reference: An Overview This discussion of technological challenges associated with digital reference focuses on challenges libraries face in establishing and supporting an efficient, patron-focused digital reference service, based on library values.   |
D-Lib
February 2003
R. David Lankes |
Current State of Digital Reference in Primary and Secondary Education This paper examines the domain of digital reference services for and by the primary and secondary education community. Data is provided to demonstrate the current understanding of education question types and education users in digital reference. |
Information Today
March 2001
Laverna Saunders |
Building the Virtual Reference Desk The distribution of electronic full text to users wherever they are has resulted in fewer transactions at the reference desk. Librarians, therfore, are eager to learn about using developments in digital reference services as a strategy for reaching patrons... |
D-Lib
February 2003
Janes & Silverstein |
Question Negotiation and the Technological Environment People seeking answers or providing them now have many more options for "question negotiation", in the broadest Tayloresque sense. Consulting an information professional continues to be one of those options. In fact, such professionals can now be much more accessible. |
Searcher
August 2004
Coffman & Arret |
To Chat Or Not to Chat --- Taking Another Look at Virtual Reference, Part 1 Add it all up and one can see that virtual reference built on chat technology is a pretty expensive proposition. |
D-Lib
June 2000
Diane Nester Kresh |
Offering High Quality Reference Service on the Web Today's researchers need to find quickly information that is usable, relevant, authoritative and verifiable. To meet that need, libraries must adapt our traditional strengths of acquiring, describing, and serving information to an environment that is not bound by time or physical place... |
ONLINE
May/Jun 2003
Mick O'Leary |
QuestionPoint Fortifies Libraries in Internet Age QuestionPoint puts the collective expertise of libraries around the world at the service of an individual reference question. It promises to help libraries regain "information market share" from the public Web. |
D-Lib
January 2003
Richard Rinehart |
MOAC A Report on Integrating Museum and Archive Access in the Online Archive of California |
Information Today
June 10, 2002
Barbara Quint |
QuestionPoint Marks New Era in Virtual Reference QuestionPoint stems from an arrangement between the Library of Congress' Public Service Collections Directorate and OCLC to provide libraries with access to a growing collaborative network of reference librarians in the U.S. and around the world. |
Searcher
September 2004
Coffman & Arret |
To Chat Or Not to Chat --- Taking Yet Another Look at Virtual Reference, Part 2 Chat reference has not turned out to be the panacea many libraries hoped for. Our funds are too limited and our reference and basic library services far too important to squander money on services that don't work. |
D-Lib
September 2000
Paul Miller |
Collected Wisdom: Some Cross-domain Issues of Collection Level Description The desire to describe collections of material is evident across all our memory institutions: libraries, museums, archives, and beyond. The importance of "the collection", however, and the manner by which it is most often described, differs. |
D-Lib
September 2006
Choi & Rasmussen |
What Is Needed to Educate Future Digital Librarians: A Study of Current Practice and Staffing Patterns in Academic and Research Libraries Digital libraries are the future of academic and research institutions, and digital professionals will be required to have more breadth and depth of knowledge and skills across the dimensions of traditional library knowledge, technology, and human relations. |
D-Lib
September 2000
Heather Dunn |
Collection Level Description - the Museum Perspective ...the content of museums' collections databases is invisible to search engines -- so what is the means for resource discovery on the Web? The creation of Web pages containing collection-level description is a solution that would facilitate resource discovery... |
D-Lib
February 2003 |
In Brief Report on the First AHDS Copyright and Digitisation Workshop... Getting a Handle on Federal Information: Persistent Identification Using Handles... Report on the 4th Annual Virtual Reference Desk (VRD) Conference... Multilingual Applications of the DOI: the mEDRA Project... etc. |
D-Lib
October 2003 |
In Brief Museums and the Online Archive of California Update and Report... King's College London Digital Consultancy Services... The European Library... Danish Libraries Offer Digital Sheet Music... etc. |
Information Today
July 29, 2010 |
U.S. Public Libraries Can Provide High Schools with Free Credo Reference Access Recognizing the increasing burden on public libraries to support the research needs of students at local schools, Credo Reference will be made available to a library's local public high school(s). |
Information Today
June 16, 2003
Barbara Quint |
LSSI Sells Virtual Reference Operation to Tutor.com LSSI (Library Systems and Services, Inc.) has sold its Reference Division to Tutor.com, an online homework help and educational service. The acquisition includes LSSI's Virtual Reference ToolKit, Web Reference Services, and Integrated Reference Management System with RefTracker. |
D-Lib
May/Jun 2011 |
In Brief and In the News A new step toward digital library foundations... Scholarly reading and the value of library resources... Reposit: positing a new kind of repository deposit... |
D-Lib
December 2004
David Green |
How Fares the Wired Museum? Report on the 32nd Annual Conference of the Museum Computer Network which has been a leading agent in museums' use of computers from improving operational efficiency to animating collections and connecting them to a wider world. |
D-Lib
August 2006
Lavoie, Henry & Dempsey |
A Service Framework for Libraries As libraries continue to engage with an ever-shifting information landscape, it is apparent that their efforts would be facilitated by a shared view of how library services should be organized and surfaced in these new settings and contexts. |
D-Lib
January 2002
Nuala A. Bennett |
Illinois Digital Cultural Heritage Community Collaborative interactions among libraries, museums and elementary schools... |
Information Today
August 23, 2004
Barbara Quint |
OCLC Acquires 24/7 Reference Services Two of the nation's leading virtual reference services have merged. The Metropolitan Cooperative Library System has transferred the assets of its popular 24/7 Reference operation to OCLC, the world's largest library network. |
D-Lib
February 2001 |
Clips and Pointers Standards for Electronic Publishing: An Overview was written to inform librarians about the challenges of managing electronic publications... Changing Trains at Wigan: Digital Preservation and the Future of Scholarship examines the impact of the emerging digital landscape on long term access... etc. |
D-Lib
Sep/Oct 2013 |
In Brief and In the News Assessing the Impact of Library Discovery Technology on Content Usage... A New Way to Follow the Research Trail... GreyGuide - Guide to Good Practice in Grey Literature... |
D-Lib
October 2002 |
Clips and Pointers Archaeology Data Service Guides to Good Practice... Free Range Librarian... E-Serials Cataloging... etc. |
D-Lib
Jan/Feb 2010
Eschenfelder & Agnew |
Technologies Employed to Control Access to or Use of Digital Cultural Collections: Controlled Online Collections This article describes the results of a survey investigating the use of technological protection measure tools to control patron access to or use of digital cultural materials made accessible by U.S. archives, libraries and museums. |
D-Lib
September 2001 |
Clips and Pointers Building and Sustaining Digital Collections... Trust in Cyberspace... Selection and Presentation of Commercially Available Electronic Resources... Attributes of a Trusted Digital Repository... Feasibility Study for a National Union Catalogue for the UK... etc. |
D-Lib
May/Jun 2010 |
D-Lib Magazine In Brief and In the News PREMIS in METS Toolbox... EUscreen: Accessing and exploring European television heritage... Content Lifecycle Integration Framework (CLIF)... CeDAAME... Terrier 3.0 Release Announced... etc. |
D-Lib
February 2001
Manfred Thaller |
From the Digitized to the Digital Library Many, if not most, digitization projects have aimed at existing collections as individual servers. A digital library, however, should be more than a digitized one... |
D-Lib
May/Jun 2010
Xihui Zhen |
Overview of Digital Library Development in China The greatest challenges for Chinese national digital library projects are digital resource construction and a design of services provision. |
D-Lib
December 2006
Manduca et al. |
Digital Library as Network and Community Center: A Successful Model for Contribution and Use Some key approaches that have been successful for the Science Education Resource Center at Carleton College (SERC) in engaging geoscience educators, both as contributors and users in the Teach the Earth library. |
D-Lib
October 2001 |
Clips and Pointers Proceedings of the First ACM/IEEE-CS Joint Conference on Digital Libraries... Knowing What Students Know: The Science and Design of Educational Assessment... CORDIS Focus Results Supplement on Multimedia Content and Tools... etc. |
D-Lib
February 2008
Ian G. Anderson |
Necessary but Not Sufficient: Modelling Online Archive Development in the UK The process of archive development is hampered by the lack of a template for identifying and evaluating online archive information and services or a model for understanding their development. |
D-Lib
Jul/Aug 2015
Ying & Shulman |
"Bottled or Tap?" A Map for Integrating International Image Interoperability Framework (IIIF) into Shared Shelf and Artstor A community of library technologists set out to design a set of protocols for calling, ordering, and using image files in standardized ways resulting in The International Image Interoperability Framework. |
D-Lib
May 2002 |
In Brief Forum on Information Standards in Heritage Launches New Web Site... The Tibetan and Himalayan Digital Library... Scholars Portal Project Launched... Archiving the Avant Garde: Documenting and Preserving Variable Media Art... Remaking Libraries for the Global Knowledge Renaissance... etc. |
Information Today
April 19, 2012 |
New Multimedia Tools Help Museums, Libraries Support 21st Century Skills The Institute of Museum and Library Services revamped the webpage for its Museums, Libraries, and 21 st Century Skills initiative. Museums and libraries visiting the page will now be able organize 21 st-century skills workshops in their communities. |
D-Lib
July 2001 |
Clips and Pointers Report to the President on Digital Libraries: Universal Access to Human Knowledge... Report on the NISO Workshop on Networked Digital Reference Services... National Library of Australia Electronic Information Resources Strategies and Action Plan... etc. |
D-Lib
January 2007 |
Clips and Pointers In Print: Contexts and Contributions: Building the Distributed Library, Martha L. Brogan... Crosswalking: Processing MARC in XML Environments with MARC4J, by Bas Peters... Point to Point: Sloan-C Blended Learning: Research Perspectives website... etc. |
D-Lib
Nov/Dec 2015 |
In Brief and In the News OCLC prints last library catalog cards... VRA Core RDF Ontology available for review... ALA awarded IMLS grant for IFLA 2016 Congress Fellowships... |
D-Lib
February 2003
White et al. |
Evaluation of Chat Reference Service Quality: Pilot Study This article reports on a pilot study. The pilot will inform the methods for a larger, evaluative study of the quality of chat reference service. The study will look at several aspects of chat-based reference service from the information seeker's perspective. |
D-Lib
February 2002 |
Clips and Pointers ERCIM News special issue on e-government... Archiving Electronic Publications: A report of the NISO/BISG... Internet Scout Project reports... Preservation Management of Digital Materials: A Handbook... Cybersecurity Today and Tomorrow: Pay Now or Pay Later... etc. |
D-Lib
October 2007 |
In Brief EMC Heritage Trust Project Awards... Investigating overlay journals: introducing the RIOJA Project... Bungee View: An open-source visualization-based interface to search, browse, and data-mine image collections... etc. |
D-Lib
April 2003 |
Clips and Pointers Who Goes There?: Authentication Through the Lens of Privacy... Web-archiving: a feasibility study... Digital Data Curation Task Force... Framework for the Future: Libraries, Learning and Information in the Next Decade... etc. |
D-Lib
June 2003
Kenney et al. |
Google Meets eBay: What Academic Librarians Can Learn from Alternative Information Providers This paper presents the results of a modest study to compare and contrast its digital reference services with those of Google Answers. The study provided an opportunity for librarians to gain insights into how Google's approach to service development and delivery has made it so attractive. |
D-Lib
December 2008
Rich Gazan |
Social Annotations in Digital Library Collections In order to incorporate Web 2.0 functionality effectively, digital libraries must fundamentally recast users not just as content consumers, but as content creators. |
D-Lib
Jul/Aug 2002 |
Clips and Pointers Recruitment, Retention & Restructuring: Human Resources in Academic Libraries... National Academies to Release First Phase of Counterterrorism Study This Summer... Proceedings from the 5th International Conference on Virtual Communities... etc. |
D-Lib
Jan/Feb 2009 |
In Brief Contributors offer updates on various digital library research and initiatives. |
D-Lib
Sep/Oct 2008
Shailey Minocha |
In Brief Design of Learning Spaces in 3-D Virtual Environments... Multimedia Annotation and Community Folksonomy Building... The MeAggregator Project... ONIX for Publication Licenses... etc. |
D-Lib
January 2001 |
In Brief Realizing the Vision of Networked Access to Library Resources... Open Working Group on Agents in Digital Libraries... Museums, Libraries and the 21st Century Learner... Learning Anytime Anywhere Partnerships... etc. |
D-Lib
September 2002 |
In Brief EU(DELOS)-NSF Working Group on Digital Archiving and Preservation... Update on the JISC X4L Programme... MedHist: A Subject Gateway for the History of Medicine... TREC Genomics Pre-Track Workshop Report... etc. |
