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Inc.
May 1, 2002
Anne Stuart |
Cost Cutting: The Money Pit Total telecom costs -- including charges for phones, cellular services, pagers, toll-free numbers, fax lines, and data communications -- often rank among a company's top five expenses. Telecom costs often spin out of control as businesses expand...   |
CIO
November 15, 2003
Jon Surmacz |
Score One for Mobile Phone Users Thanks to a Federal Communications Commission mandate, wireless carriers are about to lose one of the biggest bargaining chips they have over their corporate customers -- number portability. |
CIO
March 15, 2006
Thomas Wailgum |
Untangling Telecom: How to Get More and Spend Less Negotiating for networked telecom services is now largely the responsibility of CIOs. Fortunately, help is on the way. |
Bank Technology News
March 2006
Glen Fest |
Telecom Expense Management: Call Forwarding To Outside Operators Challenged with managing voice, data and wireless services, BancorpSouth handed telecom billing and procurement to an outsider. That's when the bank finally gained control. |
CFO
June 1, 2004
Karen Bannan |
The $33 Billion Phone Bill Businesses are spending more on cellular services than ever before. Are they getting slammed? |
CFO
December 1, 2008
Robert Hertzberg |
Off the Hook If wireless communications costs are making your ears ring, here's how to fight back. |
PHONE+
May 11, 2010
Khali Henderson |
Agents Reinvent TEM Keeping telecom environments and expenses under control for customers requires regular monitoring and management. |
Entrepreneur
August 2004
Mike Hogan |
Passing the Buck Now you can hand off cellular calls to VoIP and save big on roaming and long-distance charges. |
PHONE+
July 28, 2009
Cara Sievers |
Surprise Surcharges When comparing rates during the quoting process or working with a customer to decipher line items on bills, agents often come up against hidden charges and are forced to provide an explanation for the fees. |
The Motley Fool
April 27, 2004
Phil Wohl |
Verizon's Cloudy Horizon I guess it shouldn't come as a surprise that another telecom services company reported weak first-quarter earnings. The latest telecom to underwhelm the investment community was Verizon Communications, which reported first-quarter earnings today. |
InternetNews
March 22, 2004 |
The Price of a Phone Call The cost burden of telecom services is much higher for very small businesses than for large businesses. A SBA study finds that smaller firms pay four times more per employee for local and long distance services than large businesses do. |
PHONE+
August 28, 2009 |
PHONE+ Asks ... Does Exclusivity Pay? Telecom industry consultants weigh in on whether exclusive vendor contracts makes good business sense. |
PHONE+
October 28, 2009
Trent & Troy McCracken |
How to Sell a TEM Solution Selling a TEM/TLM requires an agent to understand more than just the advantages of a new telecom service. |
Home Toys
April 2003
Michael Cai |
The Chinese Telecom Market Still Promises Tremendous Opportunities China's telecom carriers market will gradually open to foreign investors, in the order of value-added services, basic mobile services, and basic fixed telecom services. |
The Motley Fool
August 25, 2004
Bill Mann |
Don't Make the Babies Cry The telecom industry has endured some tough times, but there is a long, long way in between "not failing" and providing an attractive equity investment. |
PHONE+
May 19, 2009
Cara Sievers |
Plugging Into Energy Expense Management Even if an agent isn't interested in selling energy, there are other opportunities to be had in the market. |
Home Theater
April 2, 2008
Mark Fleischmann |
FCC Bans Apartment Exclusives Tenants are no longer to select telecom service providers dictated by their landlords. |
The Motley Fool
September 7, 2004
Kelvin Taylor |
So Long, Long Distance AT&T turns its business focus away from traditional phone service. Investors should look at these trends in telecom and study the companies poised to compete effectively. |
Fast Company
David Lumb |
Report: Google Is Getting Closer To Offering Its Own International Call And Data Plan Google's announcement that it plans to become a telecom was a clear shot across the bow to the telecom fiefdoms across the U.S., which do not compete with each other and have little reason to innovate. |
InternetNews
November 23, 2004
Adam Stone |
Wireless LAN Outdoes Wired The money spent on wireless LANs outpaced that tied up in wired solutions for the first time this fall--but Wi-Fi spending still lags behind cellular/telecom wireless. |
The Motley Fool
November 21, 2006
Will Frankenhoff |
France Telecom: Please Hold Given that the company sports a yield greater than 4%, patient, income-oriented investors should not hang up on these shares. |
Insurance & Technology
April 15, 2010
Lisa Valentine |
Carriers Look to Billing to Improve Customer Service and Retention Billing is a critical but often overlooked aspect of customer service and retention -- not only for policyholders, but for agents and distributors as well. |
Entrepreneur
October 2004
Mark Henricks |
Working IT Have you been putting off tech spending? Now's the time to get high-tech equipment at low prices. The catch: You have to do it soon, and you have to do it right. |
Inc.
November 1, 2000
Sarah Fister Gale |
Lining Up Telecom Online New Web sites offer to ease shoppers' search for telephone and related services. Ten CEOs check out six popular sites... |
BusinessWeek
January 12, 2004 |
Telecommunications: Strong Signals The Bad Times Are Over U.S. telecom companies will boost capital spending for the first time since 2000. Markets for IP-based networking technology are ringing up sales. |
PHONE+
May 18, 2010
Khali Henderson |
Energy + Telecom: A Good Match Many of the nation's utilities also are its telecom service providers. |
PHONE+
November 23, 2009
Joslyn Faust |
Downturn Prompts Diversification of Agent Business A large number of telephony agents are taking action to represent other carriers, carry different products and services, or sell to different types of customers. |
InternetNews
April 12, 2004
Jim Wagner |
Wireless Costs Slipping through the Cracks A report published by the analyst firm Yankee Group shows a decentralized telecom policy in the business world is significantly inflating costs. |
PHONE+
December 30, 2009
Cara Sievers |
Back Office: What Do You Need to Run an Agency? To be able to concentrate on selling to current customers and generating relationships that will hopefully create new customers, agents must be cognizant of everything that needs to happen smoothly behind the scenes. |
PHONE+
January 29, 2010
Khali Henderson |
On-Demand CRM for Telecom Agents Debuts After a year in beta testing, Qudex announced in fall 2009 a new on-demand CRM package just for telecom. The software as a service application was designed for customers, carriers and agents to manage telecom assets. |
InternetNews
November 24, 2004
Colin C. Haley |
Level 3 Takes VoIP to Europe Level 3 Communications has launched a partner program in Europe, allowing resellers to offer Voice over IP services to small and medium businesses. |
InternetNews
December 28, 2004 |
Level 3, France Telecom Pen North America Pact Level 3 Communications has signed a multi-year contract to provide broadband transport and co-location services to France Telecom, the companies announced today. |
BusinessWeek
October 6, 2003
Catherine Yang |
Commentary: Wireless: Answer the Call New FCC rules could really expand cell-phone use -- if carriers play it right. |
CRM
May 3, 2004
David Myron |
Vertical Focus: Telecoms Focus on Services, Not Price, to Reduce Churn To effectively compete and to lower customer churn, telecom carriers should focus more on bundled services. |
| PHONE+ |
PHONE+ Names Top 50 Channel Programs A spotlight on the Top 50 Channel Programs for 2010. |
BusinessWeek
June 28, 2004
Catherine Yang |
Telecom: The Day After Will unleashing the Baby Bells serve to heighten competition -- or stifle it? |
InternetNews
July 16, 2004
Colin C. Haley |
Time Warner Connects with Juniper The carrier uses the vendor's routers to deliver new services to corporate customers. |
InternetNews
April 12, 2005
Roy Mark |
Telecom Reform Not Likely in 2005 National Chamber of Commerce chief predicts Congress not likely to pass legislation this year, including key changes to the Universal Service Fund consumers pay. |
