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The Motley Fool
March 20, 2007
Mary Dalrymple |
Decipher Your Cell-Phone Bill Learn why cell phone users pay more than the low monthly charge they expected.   |
AskMen.com
Michael Estrin |
Cell Phone Money-Saving Tips A cell phone can feel like a recurring and often growing expense. But rest assured that there are ways to minimize your fees. |
InternetNews
February 2, 2005
Roy Mark |
FCC Faces Another VoIP Deadline The agency has until March 22 to decide if Internet telephony companies must pay access fees. |
PHONE+
November 24, 2009 |
Ethical Dilemmas in the Channel Josh Anderson, CEO of Telephony Partners presents ethical dilemmas that have happened in the indirect sales channel. Suppliers and partners provide their input on how to handle the dilemmas. |
| PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
PHONE+
March 23, 2010 |
Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing. |
| PHONE+ |
The Cost of Termination for Convenience Clauses The pitfalls of non-disclosure agreements and how to avoid them. |
InternetNews
May 27, 2010 |
FCC Challenges Carriers on Wireless Fees Survey results released by the Federal Communications Commission reveals many mobile subscribers aren't aware of the high termination fees in mobile contracts and other fees. |
PHONE+
May 1, 2009 |
Agent Roundtable 2009 Six agency owners to discuss the challenges and opportunities they are experiencing in selling carrier services and diversifying their offers. |
Inc.
August 2007
Nitasha Tiku |
Smart Questions: How to Save on Shipping Costs Here are six questions to ask when you're shopping for shipping. |
AskMen.com
Alex Matjanec |
Credit Card Fees Since being forced to change or limit the number of fees that they can charge customers, banks and credit card companies have started to tweak their tactics and introduce new ones to keep fees flowing and customers guessing. |
PHONE+
December 30, 2009
Khali Henderson |
What Are the Primary Agent Business Models? Descriptions of the several types of agents in the telecom industry. |
InternetNews
February 4, 2005
Roy Mark |
SBC Blasts Level 3's VoIP Proposal The Internet telephony carrier is accused of seeking a self-serving quick fix to interconnection fees. |
The Motley Fool
April 5, 2004
Rich Smith |
Phone Bills Don't (Quite) Lie The FCC is asked to make phone companies clean up their billing procedures. |
BusinessWeek
September 29, 2003
Emily Thornton |
Fees! Fees! Fees! Companies can't raise prices, so they're socking consumers with hundreds of hidden charges -- and that's creating stealth inflation and fueling a popular backlash. |
| PHONE+ |
Ethical Dilemma No. 5: Referral Quid Pro Quo Indirect sales agents and their carrier suppliers are featured discussing an ethical dilemma in the communications industry channel. |
PHONE+
February 2, 2010
Greg L. Taylor |
Tired of Being Bullied? More and more agents are feeling taken advantage of by carriers. This article discusses some options to solve the problem. |
InternetNews
October 15, 2010 |
FCC Looks to 'Bill Shock' Rules, Mobility Fund Federal Communications Commission begins proceedings to set rules to protect consumers against unexpected charges and move USF money to fund mobile networks. |
PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
PC World
December 20, 2006 |
Selecting Your Cell Phone Service Choosing the right cell phone carrier and plan is just as important as picking the phone itself. Here's what you need to know before you go shopping. |
InternetNews
August 18, 2004
Erin Joyce |
Eyes on VoIP, Telcos Propose New Fees New toll fees for wireline phone calls reflect new telecom paradigms, including Voice over IP. |
AskMen.com
August 3, 2003
Dan Carter |
The Real Cost Of Owning A Cellular Phone With so many hidden fees, extra costs and contracts, a monthly cell phone bill could easily become very costly. |
PHONE+
February 17, 2010
Neil S. Ende |
The Danger of Termination Clauses in Agent Agreements Most carrier agency agreements have been unclear at best and one-sided and oppressive at worst. |
PHONE+
January 26, 2010 |
Ethical Dilemmas in the Channel, Part 2 Should agents share commissions with customers? |
PHONE+
December 30, 2009
Sievers & Henderson |
Compensation: How Is an Agent Paid? For an agent, the conventional boss/employee relationship and the regular paycheck fall by the wayside to make room for more sophisticated, and sometimes complicated, monetary arrangements. |
InternetNews
January 30, 2004
Roy Mark |
Tauzin Presses FCC for VoIP Decision The House Energy and Commerce Committee chairman wants the agency to rule on access fees for long-distance calls using the new technology. |
InternetNews
April 2, 2004
Roy Mark |
Lawmakers Tout Tariff Free VoIP Bill Movement afoot to exempt Internet telephony from access charges and state and local regulations. |
InternetNews
March 21, 2005
Roy Mark |
FCC Faces Tuesday Deadline For VoIP Ruling Interconnection fees between IP voice traffic and Bells' last mile copper networks at source of dispute. |
InternetNews
March 12, 2004
Roy Mark |
Telecom Lawyers Wary of FCC Proposals The agency's proposed rules could expose Internet telephony firms and ISPs to access fees. |
PC World
July 2006
Yardena Arar |
Cell Phone Fees That Sneak Up on You New services are designed to add a few bucks to your monthly bill. |
PHONE+
November 23, 2009
Joslyn Faust |
Downturn Prompts Diversification of Agent Business A large number of telephony agents are taking action to represent other carriers, carry different products and services, or sell to different types of customers. |
PHONE+
December 30, 2009
Khali Henderson |
How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. |
Insurance & Technology
July 11, 2008
Karen Pauli |
Integrated Agency Management Systems Key to Improving Agent Performance and Efficiency Agents want fully integrated systems that offer a single entry of data, a single view of the customer, and mobile and real-time functionalities. |
InternetNews
March 15, 2004
Roy Mark |
FCC Seeking 'Pragmatic' VoIP Solutions Telecom lawyer says agency asking the right questions about the regulation of Internet telephony. |
InternetNews
February 5, 2004
Roy Mark |
Lawmaker Sees VoIP Classified as Telecom Carrier U.S. Rep. John Dingell says FCC is not 'sufficiently aware' of issues involving Internet-based telephone service. |
InternetNews
October 9, 2009
Kenneth Corbin |
FCC Asks for Answers About Google Voice From the blogs: Agency responds to critics of Google's VoIP policy and calls on the search giant for detailed legal and technical analysis. |
PHONE+
December 28, 2009
Cara Sievers |
The Channel: A Look Back Agent news highlights from the last ten years in the telecom industry. |
InternetNews
March 22, 2005
Roy Mark |
Level 3 Drops VoIP Rate Request The VoIP wholesaler withdraws petition seeking FCC ruling on interconnection fees. |
InternetNews
October 4, 2010 |
Verizon To Refund Millions in Errant Charges The wireless service provider's mea culpa will return at least $50 million to consumers. |
PHONE+
August 27, 2009
Cara Sievers |
Telarus Discusses Implications of GeoQuote Patent The patent covers technology that powers Telarus' public-facing lead-generation sites as well as its password-protected agent back-office sites. |
InternetNews
August 29, 2006
Roy Mark |
FCC on Verizon's DSL Fee Case The Federal Communications Commission wants some answers from Verizon about a new fee it imposed on its DSL customers. |
PHONE+
Michael Murphy |
Surviving Carrier Consolidation Consolidation definitely has its pros and cons. Your willingness to prepare yourself, diversify within the industry and maintain strong client and vendor relationships will help you succeed no matter how the landscape changes. |
PHONE+
August 13, 2009
Khali Henderson |
Going Global: Agents Find New Revenue Selling International Services to MNCs For telecom agents feeling the squeeze on domestic business, helping U.S. companies' develop their telecommunications systems for going global can not be ignored. |
PHONE+
Rebecca Rosen |
Asset Management: Maximizing Your Provider Partnerships Leveraging your carriers' resources to ease or accelerate success as an indirect sales agent. |
PHONE+
February 23, 2010
Henderson & Sievers |
Betting on Transformation -- What's the Payoff? There is no doubt that the communications marketplace is ripe with opportunities, but it also makes the task of figuring out how to grow your communications agency, VAR, integrator or dealership that much harder. |
Financial Planning
February 1, 2006
Patrick Ferrer |
Annuities Special: Fee Factor When your clients buy annuities, do you really know what they're paying for? |
CRM
December 2012
Kelly Liyakasa |
Telecoms Grapple with Support Inequality Carriers struggle to offer effective service to all customers. |
PHONE+
May 25, 2010 |
Ethical Dilemma No. 4: First Quote or Ink Wins? Policies for preventing quoting conflicts between competing agents working with the same master agent. |
PHONE+
December 30, 2009
Cara Sievers |
Back Office: What Do You Need to Run an Agency? To be able to concentrate on selling to current customers and generating relationships that will hopefully create new customers, agents must be cognizant of everything that needs to happen smoothly behind the scenes. |
PC World
February 23, 2007
Tom Spring, PC World |
Mystery Cell Phone Charges Cell phone customers increasingly complain -- and sue -- over mysterious, hard-to-cancel charges on their monthly bills. |
