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PHONE+
May 19, 2009
Cara Sievers |
Trading Gigabits for Kilowatt Hours What better time for agents to contemplate playing in the energy field as current and prospective customers reevaluate their utilities spend?   |
PHONE+
March 9, 2010 |
Energy Presents New Frontier for Telcos Executives from both telcos and power utilities see a series of developments that have brought the talk of convergence to the fore. |
PHONE+
May 19, 2009
Cara Sievers |
Plugging Into Energy Expense Management Even if an agent isn't interested in selling energy, there are other opportunities to be had in the market. |
PHONE+
January 26, 2010
Ken Rowen |
Energy Regulation: Watts Up With That? As of today, 13 states and the District of Columbia have great variance in methodologies and regulations among them. |
PHONE+
May 18, 2010 |
Is Energy the Next Big Thing for the Telecom Channel? Agents weigh in on the utility market in telecom. |
PHONE+
November 5, 2009
Kelly M. Teal |
PAETEC Close to Naming New South Region Channel Chief PAETEC (PAET) expects to name a new South region president by Thanksgiving. |
PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
PHONE+
December 30, 2009
Khali Henderson |
What Are the Primary Agent Business Models? Descriptions of the several types of agents in the telecom industry. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development -- Positive or Negative -- in the Competitive Landscape in the Last Decade? Telecom executives weigh in on good and bad developments among telecom providers. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
CIO
March 15, 2006
Thomas Wailgum |
Untangling Telecom: How to Get More and Spend Less Negotiating for networked telecom services is now largely the responsibility of CIOs. Fortunately, help is on the way. |
CRM
May 3, 2004
David Myron |
Vertical Focus: Telecoms Focus on Services, Not Price, to Reduce Churn To effectively compete and to lower customer churn, telecom carriers should focus more on bundled services. |
PHONE+
December 30, 2009
Khali Henderson |
How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. |
PHONE+
December 28, 2009
Cara Sievers |
The Channel: A Look Back Agent news highlights from the last ten years in the telecom industry. |
PHONE+
August 28, 2009 |
PHONE+ Asks ... Does Exclusivity Pay? Telecom industry consultants weigh in on whether exclusive vendor contracts makes good business sense. |
PHONE+
January 19, 2010
Khali Henderson |
Q&A With PAETEC Channel Chief Donna Wenk Donna Wenk, senior vice president of sales operations and customer care at PAETEC shares her plans for the company's indirect sales program. |
| PHONE+ |
tw telecom Relaunches Partner Program Four years after acquiring its first agent program with the purchase of Xspedius in 2006, tw telecom in 2010 it relaunched its program, changed some of the rules of engagement and is investing in more support for agents. |
IEEE Spectrum
December 2010
Seth Blumsack |
How the Free Market Rocked the Grid It led to higher rates and rolling blackouts, but it also opened the door to greener forms of electricity generation |
PHONE+
October 28, 2009
Trent & Troy McCracken |
How to Sell a TEM Solution Selling a TEM/TLM requires an agent to understand more than just the advantages of a new telecom service. |
PHONE+
May 19, 2009 |
Thinking Out of the Telecom Box To survive the recession, telecom agents need to take a long, hard look at their businesses. |
PHONE+
December 22, 2009 |
How Will the Competitive Communications Environment Be Transformed in the Next 10 Years? Changes in technology will dramatically transform the competitive environment. |
InternetNews
August 14, 2006
Ed Sutherland |
Paetec, US LEC Sign $1.3B Merger US LEC, provider of telecom services to enterprises along the East Coast, announced it will merge with Paetec, a private VoIP equipment-maker, to form a new company worth $1.3 billion. |
PHONE+
May 11, 2010
Khali Henderson |
Agents Reinvent TEM Keeping telecom environments and expenses under control for customers requires regular monitoring and management. |
PHONE+
November 23, 2009
Joslyn Faust |
Downturn Prompts Diversification of Agent Business A large number of telephony agents are taking action to represent other carriers, carry different products and services, or sell to different types of customers. |
PHONE+
December 22, 2009 |
2010: Where We've Been ... Where We're Headed A snapshot of the past decade and predictions about the next for the telecom industry. |
Home Toys
April 2003
Michael Cai |
The Chinese Telecom Market Still Promises Tremendous Opportunities China's telecom carriers market will gradually open to foreign investors, in the order of value-added services, basic mobile services, and basic fixed telecom services. |
PHONE+
January 29, 2010
Khali Henderson |
On-Demand CRM for Telecom Agents Debuts After a year in beta testing, Qudex announced in fall 2009 a new on-demand CRM package just for telecom. The software as a service application was designed for customers, carriers and agents to manage telecom assets. |
The Motley Fool
June 30, 2006
Vitaliy Katsenelson |
Telecom New Zealand: Bull or Bear? Recently, Telecom New Zealand announced that it will voluntarily separate its operations into retail and wholesale units. What does it mean for investors? |
PHONE+
April 23, 2010 |
What Makes a Service Provider Easy to Do Business With? Telecom agents offer their opinions. |
InternetNews
March 22, 2004 |
The Price of a Phone Call The cost burden of telecom services is much higher for very small businesses than for large businesses. A SBA study finds that smaller firms pay four times more per employee for local and long distance services than large businesses do. |
PHONE+
May 19, 2009
Cara Sievers |
Finding OpporTUNEity in Ambient Music Systems Agents should consider selling background music systems both to retail and business clients. |
| PHONE+ |
PHONE+ Names Top 50 Channel Programs A spotlight on the Top 50 Channel Programs for 2010. |
PHONE+
Khali Henderson |
Channel Consolidation Why Partners Are Pairing Up Anecdotal evidence suggests indeed market conditions may be right for telecom equipment and service channel partners to come together. |
PHONE+
November 30, 2009
Drew Allgeier |
Collaborating Within the Channel When the going gets tough, the telecom and networking industries and their channel partners get collaborative. |
| PHONE+ |
M&A Impact on Agent Contracts Attorney Ben Bronston describes how carrier consolidation impacts agents' revenue streams. The best way to protect yourself is to negotiate your key agreements with the help of an experienced telecom lawyer on the front end. |
| PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
Bank Technology News
March 2006
Glen Fest |
Telecom Expense Management: Call Forwarding To Outside Operators Challenged with managing voice, data and wireless services, BancorpSouth handed telecom billing and procurement to an outsider. That's when the bank finally gained control. |
| PHONE+ |
Top 15 Channel Managers Profiled PHONE+ magazine announces the Top 15 Channel Managers of 2010. |
PHONE+
December 30, 2009 |
Channel 101 -- PHONE+ Fact Book 2010 An updated primer of telecom industry basics. |
PHONE+
December 30, 2009
Cara Sievers |
What Staff Does an Agent Need? The amount of staff needed is directly proportionate to the size of your book of business. |
The Motley Fool
May 5, 2006
Vitaliy Katsenelson |
Government Goes Medieval on Telecom New Zealand The telecom company is the lone player, but will government let it play? Investors, there could be a unique buying opportunity here. |
CRM
September 2005
Phillip Britt |
CRM Gets the Call Hosting, performance evaluation solutions, and a creative call center layout help telecoms improve their customer relationship efforts. |
The Motley Fool
November 23, 2011
Dan Radovsky |
This Telecom Gets a Moody's Lift Moody's rewards TW Telecom for not letting a miserable economy ruin its outlook. |
| PHONE+ |
Back to Basics: Channel Partners Fact Book 2011 An editorial regarding the inspiration and intention of the Channel Partners Fact Book guide for telephony agents. |
The Motley Fool
May 13, 2004
Phil Wohl |
Telecom vs. Cable In this era of technological innovation, which major communications industry will emerge victorious? |
The Motley Fool
April 22, 2004
Mark Mahorney |
Juniper Earnings No Jive The telecom networking company Juniper Networks had a strong quarter, thanks to the modernization of telecom. |
InternetNews
December 28, 2004 |
Level 3, France Telecom Pen North America Pact Level 3 Communications has signed a multi-year contract to provide broadband transport and co-location services to France Telecom, the companies announced today. |
CFO
December 1, 2008
Robert Hertzberg |
Off the Hook If wireless communications costs are making your ears ring, here's how to fight back. |
PHONE+
March 23, 2010 |
Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing. |
PHONE+
November 13, 2009
Dan Vidal |
Growing a `Lifestyle' Business One very specific key challenge we telecom agents are facing is the pace we're moving at and the breadth of knowledge we need to maintain. |
