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CFO February 1, 2003 Scott Leibs	Dial ''O'' for Outsourcing Why paying someone else to pay your phone bills may make sense
Bank Technology News March 2006 Glen Fest	Telecom Expense Management: Call Forwarding To Outside Operators Challenged with managing voice, data and wireless services, BancorpSouth handed telecom billing and procurement to an outsider. That's when the bank finally gained control.
CIO March 15, 2006 Thomas Wailgum	Untangling Telecom: How to Get More and Spend Less Negotiating for networked telecom services is now largely the responsibility of CIOs. Fortunately, help is on the way.
Inc. May 1, 2002 Anne Stuart	Cost Cutting: The Money Pit Total telecom costs -- including charges for phones, cellular services, pagers, toll-free numbers, fax lines, and data communications -- often rank among a company's top five expenses. Telecom costs often spin out of control as businesses expand...
InternetNews April 12, 2004 Jim Wagner	Wireless Costs Slipping through the Cracks A report published by the analyst firm Yankee Group shows a decentralized telecom policy in the business world is significantly inflating costs.
PHONE+ November 23, 2009 Joslyn Faust	Downturn Prompts Diversification of Agent Business A large number of telephony agents are taking action to represent other carriers, carry different products and services, or sell to different types of customers.
CFO December 1, 2008 Robert Hertzberg	Off the Hook If wireless communications costs are making your ears ring, here's how to fight back.
InternetNews November 13, 2008 Judy Mottl	Hey Telecoms, Don't Hate Google Gartner Research explains why carriers need to be a partner with Google, not a competitor.
InternetNews October 4, 2010	Data Center Power Bills Sap IT Budgets: Gartner Research firm Gartner highlights rising costs of data center energy consumption, advising enterprises to take a systematic approach to measuring and containing expenses.
Home Toys April 2003 Michael Cai	The Chinese Telecom Market Still Promises Tremendous Opportunities China's telecom carriers market will gradually open to foreign investors, in the order of value-added services, basic mobile services, and basic fixed telecom services.
Home Theater April 2, 2008 Mark Fleischmann	FCC Bans Apartment Exclusives Tenants are no longer to select telecom service providers dictated by their landlords.
InternetNews March 22, 2004	The Price of a Phone Call The cost burden of telecom services is much higher for very small businesses than for large businesses. A SBA study finds that smaller firms pay four times more per employee for local and long distance services than large businesses do.
PHONE+ October 28, 2009 Trent & Troy McCracken	How to Sell a TEM Solution Selling a TEM/TLM requires an agent to understand more than just the advantages of a new telecom service.
InternetNews July 15, 2009	Networking Vendors: Recovery Next Year? New signs point to a turnaround of the telecom/datacom equipment market, though plenty of weakness remains.
Fast Company David Lumb	Report: Google Is Getting Closer To Offering Its Own International Call And Data Plan Google's announcement that it plans to become a telecom was a clear shot across the bow to the telecom fiefdoms across the U.S., which do not compete with each other and have little reason to innovate.
AskMen.com Michael Estrin	Cell Phone Money-Saving Tips A cell phone can feel like a recurring and often growing expense. But rest assured that there are ways to minimize your fees.
The Motley Fool August 25, 2004 Bill Mann	Don't Make the Babies Cry The telecom industry has endured some tough times, but there is a long, long way in between "not failing" and providing an attractive equity investment.
InternetNews August 29, 2005 Tim Gray	Financial Service Providers Should Outsource More To improve the bottom line, financial firms should send IT work out.
InternetNews January 25, 2010	IT Spending Seen on the Rise Again in 2010 Research firm Gartner is projecting a return to growth in IT spending this year, effectively offsetting last year's decline.
InternetNews September 11, 2008 Judy Mottl	Open Wireless Networks Could Come With a Price Despite the buzz around open mobile networks, a new study claims that phone and service costs would soar if the FCC resurrects an earlier ruling.
Global Services April 29, 2007 Bob Johnson	Obtaining the Best Telecom Contract Voice and data convergence technologies have become the accepted network service platforms. But, these new and maturing services may have not been available when the contract was first signed, and hence must be evaluated during contract re-negotiations.
PHONE+ May 11, 2010 Khali Henderson	Agents Reinvent TEM Keeping telecom environments and expenses under control for customers requires regular monitoring and management.
Popular Mechanics September 2008 Joel Johnson	The Truth About 'Prorated' Cellphone Termination Fees Cell phone companies may be appearing to be more lenient to customers wanting to terminate their contract early, but make sure you read the fine print.
InternetNews December 28, 2004	Level 3, France Telecom Pen North America Pact Level 3 Communications has signed a multi-year contract to provide broadband transport and co-location services to France Telecom, the companies announced today.
PHONE+ August 28, 2009	PHONE+ Asks ... Does Exclusivity Pay? Telecom industry consultants weigh in on whether exclusive vendor contracts makes good business sense.
InternetNews November 24, 2004 Colin C. Haley	Level 3 Takes VoIP to Europe Level 3 Communications has launched a partner program in Europe, allowing resellers to offer Voice over IP services to small and medium businesses.
PHONE+ December 28, 2009 Cara Sievers	The Channel: A Look Back Agent news highlights from the last ten years in the telecom industry.
The Motley Fool November 10, 2005 Nathan Parmelee	An Intriguing 10% Yield Play Iowa Telecom is not a growth story, but its 10% yield is fully funded.
The Motley Fool August 31, 2005 Stephen D. Simpson	China Telecom Looking to Go Mobile China Telecom knows that its future rests with 3G mobile telephony, not its fixed wireline business. The company doesn't look that expensive today, presuming it does get access to a 3G license.
PC World September 2001 Cameron Crouch	Will Big Brother Track You by Cell Phone? The FCC requires cell phone companies to track you, in order to find you when you call 911 -- but what about your privacy?
Investment Advisor March 2009 Beth Piskora	Mutual Fund Sector Focus: Ringing Up Profits? Telecom Mutual Funds The reluctance on the part of the new Commander in Chief to part with his preferred mobile communications device.
PHONE+ November 30, 2009 Drew Allgeier	Collaborating Within the Channel When the going gets tough, the telecom and networking industries and their channel partners get collaborative.
The Motley Fool May 18, 2005 Stephen D. Simpson	Cool Kiwi Cash Flow Telecom New Zealand won't set records for its earnings growth rate, but this company puts investors first and has treated them well over the years.
The Motley Fool September 30, 2009 Tim Beyers	Another Sign of the Telecom Apocalypse Big networks are fading in influence.
InternetNews March 15, 2005 Catherine Pickavet	Cell Phone Perks Making Market Waves Ringtones and games are enjoying their place in the mobile market, reaping limited benefits for carriers.
The Motley Fool November 21, 2006 Will Frankenhoff	France Telecom: Please Hold Given that the company sports a yield greater than 4%, patient, income-oriented investors should not hang up on these shares.
CRM May 3, 2004 David Myron	Vertical Focus: Telecoms Focus on Services, Not Price, to Reduce Churn To effectively compete and to lower customer churn, telecom carriers should focus more on bundled services.
Popular Mechanics October 19, 2007 Glenn Derene	As Cellphone Carriers Fight the Law, How Do You Win? Congress is now debating a Cell Phone Consumer Empowerment Act: a mobile bill of rights that would require cellular service providers to prorate early termination fees and provide more information on coverage and dropped calls in all areas.
InternetNews January 9, 2008 Larry Barrett	Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year.
AskMen.com October 29, 2000 Luis Rodrigues	Why Are You Always Broke? You have a well-paying job, but month after month you find that you just don't have enough money to make the car payments, fill up the gas tank or pay the rent. Makes you wonder where all your money disappeared to, doesn't it?
The Motley Fool July 30, 2007 Dave Mock	Full-Throttle Spending at SK Telecom The South Korean wireless giant is paying to keep its lead. Investors looking for growth in SK Telecom need two things -- a dose of patience and confidence that at least one of its ventures will pay off.
InternetNews July 16, 2004 Colin C. Haley	Time Warner Connects with Juniper The carrier uses the vendor's routers to deliver new services to corporate customers.
PC Magazine October 5, 2004 Karen Jones	A Call for Music As cell phones continue to expand their horizons, a new generation, due in 2005, is slated to compete with digital music players such as the Apple iPod.
CIO November 1, 2002 Christopher Lindquist	Wireless War Zone? It's all happy-talk now, but wireless carriers and software vendors are headed for a showdown.
InternetNews November 23, 2004 Adam Stone	Wireless LAN Outdoes Wired The money spent on wireless LANs outpaced that tied up in wired solutions for the first time this fall--but Wi-Fi spending still lags behind cellular/telecom wireless.
PC Magazine February 18, 2010 Sascha Segan	Canada vs. U.S.: Who Will Win in Wireless? Here are three lessons the U.S. needs to learn before we become a mobile backwater to our Molson-swigging neighbors.
The Motley Fool April 4, 2007 Dave Mock	Ma Bell Goes Shopping in Italy AT&T and partners want to control the company in charge of Italy's biggest phone company. Investors, take note.
BusinessWeek October 6, 2003 Catherine Yang	Commentary: Wireless: Answer the Call New FCC rules could really expand cell-phone use -- if carriers play it right.
The Motley Fool January 9, 2012 Evan Niu	Apple Moves One Step Closer to Dominating China China's No. 3 carrier is likely to get the iPhone soon.
Insurance & Technology June 16, 2004 Anthony O'Donnell	Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy.