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The 2015 CRM Rising Stars: IBM's Watson Brings Cognitive Computing to Customer Support Partners and customers are lined up to bring the supercomputer into the contact center.   |
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January 2016
Leonard Klie |
IBM Merges Weather and Business Forecasts Big Blue's purchase of The Weather Company enhances its ability to provide business insights |
Information Today
December 16, 2014 |
IBM Releases Freemium Version of Watson Analytics IBM rolled out a public beta version of its cloud-based IBM Watson Analytics service. |
CRM
June 11, 2014
Sarah Sluis |
IBM Watson to Answer Queries on Genesys Platform First integrated call center operation of Watson could go live this year |
CRM
October 8, 2014
Maria Minsker |
IBM Debuts Watson-Powered Apps in the Cloud Developed by IBM's Ecosystem Partners, the apps represent a new era of computing. |
CRM
January 20, 2014
Maria Minsker |
IBM Commits $1.2 Billion to Expand Its Cloud Network The investment doubles the data centers running on SoftLayer architecture. |
IEEE Spectrum
January 2013
Eliza Strickland |
IBM's Watson Goes to Med School This AI program mastered "Jeopardy!" Next up, oncology. IBM scientists hope health care will be the killer app for Watson, an AI with phenomenal skills in natural-language processing. |
CRM
January 10, 2014
Leonard Klie |
IBM Invests Over $1 Billion in Watson for Analytics and Big Data IBM's Watson supercomputer now has its own group within IBM and a budget of $1 billion to grow its technology and partner ecosystems. |
CRM
July 24, 2015
Leonard Klie |
Purple Forge Taps IBM Watson For City Customer Self-Service App As an IBM Watson ecosystem partner, Purple Forge is leveraging Watson technology to improve the customer service experience for the City of Surrey in British Columbia, Canada. |
The Motley Fool
April 21, 2011
Arlene Weintraub. |
5 Questions for IBM on Watson, Jeopardy, and Real-World Applications for Sophisticated Analytics Can IBM's Watson computer be useful in hospitals and emergency rooms? |
Knowledge@Wharton
July 2, 2003 |
IBM and its Legendary Founder: Flawed Genius Kevin Maney's "The Maverick and His Machine: Thomas Watson, Sr. and the Making of IBM" is extraordinarily well-researched and balanced. He brings Watson to life, blemishes and all. |
U.S. Banker
July 2011
Glen Fest |
Hoping to Make Watson Elementary Key players in payments are discussing how technology in IBM' s supercomputer Watson might revolutionize fraud monitoring or credit evaluation, and even sit in for human operators. |
Fast Company
April 1, 2011
Rachel Z. Arndt |
David Ferrucci on Watson, the Jeopardy Supercomputer The principal investigator for IBM's DeepQA/Watson project led the creation of the Jeopardy-playing robot, Watson. The robot is built on data-analysis technology that could have applications in myriad sectors. |
Information Today
February 17, 2011
Erik Arnold |
IBM's Watson Defeats Humans in Jeopardy! Battle There's little doubt this was a showcase for the advancement in natural language computation. The project itself was dubbed DeepQA at IBM. Question answering is defined in the field of information retrieval as the task of answering a question posed in natural language. |
InternetNews
September 23, 2004
Erin Joyce |
IBM Gearing Up For BPTS In order to serve companies that are looking for answers to serious computing and internal IT problems, IBM has opened a new supercomputing center on its Somers, N.Y. campus called the Center for Business Optimization. |
Fast Company
Austin Carr |
IBM's Watson Food Truck Brings The Supercomputer To The Kitchen This weekend in Austin, IBM showed off Watson's Cognitive Cooking program, a system that taps into the supercomputer's analytics and machine learning tools to whip up novel recipes, depending on user tastes and food preferences. |
CRM
September 24, 2015 |
Ampsy Taps IBM Watson to Increase Fan Engagement During Live Events Ampsy will use Watson analytics to better understand fan sentiment and social content sharing. |
National Defense
September 2015
Taylor Feuss |
IBM Watson Applied to Intelligence Problems IBM's cognitive computer system, Watson, which once beat Jeopardy's top human players, can assist in situations specific to defense and intelligence communities, product officials said. |
CIO
April 30, 2012
Stephanie Overby |
Can Watson, IBM's Supercomputer, Cure Cancer? WellPoint and Cedars-Sinai are putting IBM's supercomputer Watson to the test in pilots targeting cancer treatment and improved EMRs. |
CRM
March 30, 2012
Harris et al. |
Preparing for a New Price Paradigm Multiple channels transfer pricing decisions from retailers' to consumers' hands. |
CRM
March 2014
Sarah Sluis |
On the Scene: NRF's Big Show Harnessing technology to improve the retail experience. |
CRM
July 18, 2014
Leonard Klie |
Apple and IBM Forge Global Partnership to Transform Enterprise Mobility IBM and Apple will collaborate on a number of industry-specific mobile applications and bring more Apple iOS devices to the business world. |
Bank Systems & Technology
March 29, 2006
Katherine Burger |
You're Wearing That? Innovation is not just about new products and services, but also encompasses business model innovation, process innovation, culture innovation and management system innovation. |
CRM
April 2012
Kelly Liyakasa |
Keeping the "Retail" in Retail Stores Will Smith, CEO of Euclid Elements, may share his moniker with the Hollywood star, but he is also making headway in the retail industry by delivering digital analytics to the standard brick-and-mortar store. |
BusinessWeek
June 14, 2004
Steve Hamm |
Thomas J. Watson Jr.: Junior Achievement The innovative CEO brought IBM, and American business, into the age of computers. |
InternetNews
February 18, 2011
Stuart J. Johnston |
IBM's Watson Goes from Jeopardy to Medicine After its supercomputer flattened two human challengers at Jeopardy, IBM announced a collaboration with a leading voice technology firm to teach the computer bedside manners. |
CRM
April 2015
Maria Minsker |
Predictive and Prescriptive Analytics Peek into the Future A symbiotic relationship is key to a successful business intelligence ecosystem. |
CRM
November 7, 2014
Ken Bisconti |
Get on Your Customers' Holiday Wish Lists with Stellar Customer Service Equip your call center with the visibility to reduce customer struggles. |
The Motley Fool
November 15, 2011
John Grgurich |
Apple's Lesson for IBM IBM learns a thing or two from Apple and makes the most of it. |
Fast Company
January 2003
Alison Overholt |
In The Hot Seat Who: Ginni Rometty. Title: General Manager. Company: IBM Business Consulting Services. Where: Somers, NY. Challenge: Lead the just-created, largest consulting-services company in the world. |
