| Similar Articles |
|---|
 |
CRM
March 2015
Leonard Klie |
The 2015 CRM Rising Stars: IBM's Watson Brings Cognitive Computing to Customer Support Partners and customers are lined up to bring the supercomputer into the contact center.   |
CRM
July 24, 2015
Leonard Klie |
Purple Forge Taps IBM Watson For City Customer Self-Service App As an IBM Watson ecosystem partner, Purple Forge is leveraging Watson technology to improve the customer service experience for the City of Surrey in British Columbia, Canada. |
CRM
January 10, 2014
Leonard Klie |
IBM Invests Over $1 Billion in Watson for Analytics and Big Data IBM's Watson supercomputer now has its own group within IBM and a budget of $1 billion to grow its technology and partner ecosystems. |
Financial Advisor
March 2012 |
Elementary, My Dear Watson International Business Machines Corp.'s Watson computer, which beat champions of the quiz show "Jeopardy!" a year ago, will soon be advising Wall Street on risks, portfolios and clients. |
U.S. Banker
July 2011
Glen Fest |
Hoping to Make Watson Elementary Key players in payments are discussing how technology in IBM' s supercomputer Watson might revolutionize fraud monitoring or credit evaluation, and even sit in for human operators. |
The Motley Fool
April 21, 2011
Arlene Weintraub. |
5 Questions for IBM on Watson, Jeopardy, and Real-World Applications for Sophisticated Analytics Can IBM's Watson computer be useful in hospitals and emergency rooms? |
National Defense
September 2015
Taylor Feuss |
IBM Watson Applied to Intelligence Problems IBM's cognitive computer system, Watson, which once beat Jeopardy's top human players, can assist in situations specific to defense and intelligence communities, product officials said. |
Fast Company
April 1, 2011
Rachel Z. Arndt |
David Ferrucci on Watson, the Jeopardy Supercomputer The principal investigator for IBM's DeepQA/Watson project led the creation of the Jeopardy-playing robot, Watson. The robot is built on data-analysis technology that could have applications in myriad sectors. |
IEEE Spectrum
January 2013
Eliza Strickland |
IBM's Watson Goes to Med School This AI program mastered "Jeopardy!" Next up, oncology. IBM scientists hope health care will be the killer app for Watson, an AI with phenomenal skills in natural-language processing. |
Information Today
February 17, 2011
Erik Arnold |
IBM's Watson Defeats Humans in Jeopardy! Battle There's little doubt this was a showcase for the advancement in natural language computation. The project itself was dubbed DeepQA at IBM. Question answering is defined in the field of information retrieval as the task of answering a question posed in natural language. |
Knowledge@Wharton
July 2, 2003 |
IBM and its Legendary Founder: Flawed Genius Kevin Maney's "The Maverick and His Machine: Thomas Watson, Sr. and the Making of IBM" is extraordinarily well-researched and balanced. He brings Watson to life, blemishes and all. |
Fast Company
Austin Carr |
IBM's Watson Food Truck Brings The Supercomputer To The Kitchen This weekend in Austin, IBM showed off Watson's Cognitive Cooking program, a system that taps into the supercomputer's analytics and machine learning tools to whip up novel recipes, depending on user tastes and food preferences. |
BusinessWeek
June 14, 2004
Steve Hamm |
Thomas J. Watson Jr.: Junior Achievement The innovative CEO brought IBM, and American business, into the age of computers. |
Information Today
December 16, 2014 |
IBM Releases Freemium Version of Watson Analytics IBM rolled out a public beta version of its cloud-based IBM Watson Analytics service. |
CRM
December 2014
Leonard Klie |
5 Hot Customer Service Technologies The latest innovations add a sense of immediacy to customer interactions. |
InternetNews
February 18, 2011
Stuart J. Johnston |
IBM's Watson Goes from Jeopardy to Medicine After its supercomputer flattened two human challengers at Jeopardy, IBM announced a collaboration with a leading voice technology firm to teach the computer bedside manners. |
CRM
July 2013
Barton Goldenberg |
Happy Agents, Happy Customers Increased agent productivity leads to increased satisfaction. |
The Motley Fool
September 13, 2011
Rich Smith |
IBM to the ER -- Stat! "Watson" graduates from med school into residency. IBM and WellPoint announced that the health insurer has hired the Watson supercomputer to help its network of doctors diagnose illnesses and suggest treatment options. |
CRM
March 2015 |
The 2015 CRM Service Awards: Rising Stars Our six Rising Stars proved their dedication to improving customer service via a variety of channels. |
The Motley Fool
April 29, 2009
Tim Beyers |
How IBM Plans to Destroy Google IBM has created a software program called "Watson" that professes to understand and synthesize plain-language queries fast enough to compete with human contestants on the quiz show. |
The Motley Fool
March 13, 2006
Stephen D. Simpson |
Watson Pays Up to Stay in the Game Watson gets bigger, but how much better? The company is buying Andrx for $25 a share. Investors, take note. |
The Motley Fool
June 28, 2004
Jeff Hwang |
Watson Pharmaceuticals Tumbles The generic drug business at Watson Pharmaceuticals is still going strong; it's the branded products that are causing trouble. |
Entrepreneur
April 2007
Andrea C. Poe |
Dynamic Duos Creating job-sharing partnerships led to this entrepreneur's singular success. |
CRM
October 8, 2014
Maria Minsker |
IBM Debuts Watson-Powered Apps in the Cloud Developed by IBM's Ecosystem Partners, the apps represent a new era of computing. |
InternetNews
February 14, 2011 |
IBM Watson Taps Linux to Win Jeopardy IBM is stepping into the quiz-show arena with its Watson supercomputer powered by Novell's SUSE Linux Enterprise Server, among other operating systems. |
CRM
March 19, 2014
Maria Minsker |
Genesys Acquires Social Customer Care Provider Solariat With the acquisition, Genesys aims to expand its social media engagement capabilities. |
CIO
April 30, 2012
Stephanie Overby |
Can Watson, IBM's Supercomputer, Cure Cancer? WellPoint and Cedars-Sinai are putting IBM's supercomputer Watson to the test in pilots targeting cancer treatment and improved EMRs. |
Macworld
April 2002
Tom Negrino |
Specialized Web Searching Made Elementary Watson, the new Mac OS Web-searching program from Karelia, complements Sherlock and Web search engines by providing specialized tools for specialized searches. Watson's slick, uncomplicated interface makes finding specific, detailed information much easier... |
CRM
September 24, 2015 |
Ampsy Taps IBM Watson to Increase Fan Engagement During Live Events Ampsy will use Watson analytics to better understand fan sentiment and social content sharing. |
Bank Systems & Technology
April 28, 2008
Maria Bruno-Britz |
Banks Prove Top Performers in Call Center Study Banks are tops when it comes to their call centers, according to a new study. |
Bank Systems & Technology
March 25, 2008
Maria Bruno-Britz |
Financial Industry Among Top Performers In Contact Center Success A new survey concluded that financial services is among the leading industries in terms of effective contact center use. |
PC Magazine
February 17, 2011
Lance Ulanoff |
IBM's Watson Makes Our PCs Look Bad The computer triumph over humans on Jeopardy! shows consumers what's possible and will leave them wanting more. |
The Motley Fool
November 5, 2004
Tom Taulli |
Watson Wyatt Avoids the Spitzer Wrath The business consultant serves its clients very well. Problem is, the company can't ramp up its growth rate. A buyout may be the only way to deliver value for its shareholders. |
CRM
September 23, 2011
Steve Adams |
Intelligent Virtual Agents Ushering in the age of digital customer relationships in marketing |
Bank Systems & Technology
May 4, 2010
Matt Gunn |
Wells Fargo Expands Popular Small Biz Mobile Banking Program The bank has been seeing double-digit growth every month for for its small business mobile banking offering. |
CRM
January 13, 2014
Sarah Sluis |
At NRF's Big Show, IBM CEO Frames Big Data as a Natural Resource The convergence of mobile, social, and the Internet of Things is creating more data to refine than ever for retailers. |
Chemistry World
October 8, 2012
Phillip Broadwith |
Europe gives generics merger the green flag Two of the top five global generic medicines manufactures, Watson and Actavis, have been given the go-ahead to merge by the European Commission. |
CRM
November 14, 2012 |
Genesys Releases Genesys One The solution combines uniquely packaged customer service best practices with Genesys 8 software. |
The Motley Fool
February 28, 2007
Brian Lawler |
Worrisome Watson The maker of generic drugs could have a challenging year ahead. Investors, take note. |
CRM
January 20, 2014
Maria Minsker |
IBM Commits $1.2 Billion to Expand Its Cloud Network The investment doubles the data centers running on SoftLayer architecture. |
InternetNews
February 4, 2005
Susan Kuchinskas |
Meta Search For The Desktop Intellext's Watson searches other application indices to point users to information they didn't know existed. |
CRM
October 19, 2010
Koa Beck |
Genesys Announces a New Social Media Strategy Genesys Telecommunications Laboratories, an Alcatel-Lucent unit that provides enterprise and contact center software, recently launched a new strategy for social media, one that allows companies to use integrated tools to monitor and address consumers through social media channels. |
CRM
January 9, 2013 |
Genesys Extends Contact Center Routing to Support Microsoft Lync Genesys, a provider of customer service solutions, has integrated Microsoft Lync with its customer service platform, creating a combined voice platform that enables companies to unify contact center interactions and enterprise communications. |
The Motley Fool
June 17, 2005
Jack Uldrich |
IBM: Outcomputing Its Competitors IBM's new 91-teraflop supercomputer, Watson Blue Gene, could give Big Blue an edge over the competition in the life science, IT, and materials science sectors. |
IndustryWeek
September 1, 2006
John S. McClenahen |
Pay Model Hurts Corporate Image But surveys differ on whether executive pay is excessive. |
CRM
May 4, 2015
Maria Minsker |
Genesys Furthers Integration with Skype for Business Customers no longer have to sacrifice functionality due to a limited integration. |
CRM
January 2016
Leonard Klie |
IBM Merges Weather and Business Forecasts Big Blue's purchase of The Weather Company enhances its ability to provide business insights |
The Motley Fool
May 26, 2004 |
Choosing the Right Real Estate Agent A good agent can serve you very well -- so choose carefully. |
Fast Company
September 2002
Chuck Salter |
Diversity without the excuses Yes, Virginia, there are qualified minorities for top jobs. And Joe Watson finds them. |
The Motley Fool
November 10, 2006
Brian Lawler |
Watson Doesn't Wow Investors The generic drug developer made a $2 billion buyout of smaller competitor Andrx and finally closed the deal this quarter. Investors, take note. |
