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CRM
March 2015
Leonard Klie |
The 2015 CRM Rising Stars: IBM's Watson Brings Cognitive Computing to Customer Support Partners and customers are lined up to bring the supercomputer into the contact center.   |
The Motley Fool
April 21, 2011
Arlene Weintraub. |
5 Questions for IBM on Watson, Jeopardy, and Real-World Applications for Sophisticated Analytics Can IBM's Watson computer be useful in hospitals and emergency rooms? |
CRM
June 11, 2014
Sarah Sluis |
IBM Watson to Answer Queries on Genesys Platform First integrated call center operation of Watson could go live this year |
Financial Advisor
March 2012 |
Elementary, My Dear Watson International Business Machines Corp.'s Watson computer, which beat champions of the quiz show "Jeopardy!" a year ago, will soon be advising Wall Street on risks, portfolios and clients. |
InternetNews
February 18, 2011
Stuart J. Johnston |
IBM's Watson Goes from Jeopardy to Medicine After its supercomputer flattened two human challengers at Jeopardy, IBM announced a collaboration with a leading voice technology firm to teach the computer bedside manners. |
CIO
April 30, 2012
Stephanie Overby |
Can Watson, IBM's Supercomputer, Cure Cancer? WellPoint and Cedars-Sinai are putting IBM's supercomputer Watson to the test in pilots targeting cancer treatment and improved EMRs. |
The Motley Fool
April 29, 2009
Tim Beyers |
How IBM Plans to Destroy Google IBM has created a software program called "Watson" that professes to understand and synthesize plain-language queries fast enough to compete with human contestants on the quiz show. |
Information Today
February 17, 2011
Erik Arnold |
IBM's Watson Defeats Humans in Jeopardy! Battle There's little doubt this was a showcase for the advancement in natural language computation. The project itself was dubbed DeepQA at IBM. Question answering is defined in the field of information retrieval as the task of answering a question posed in natural language. |
CRM
January 10, 2014
Leonard Klie |
IBM Invests Over $1 Billion in Watson for Analytics and Big Data IBM's Watson supercomputer now has its own group within IBM and a budget of $1 billion to grow its technology and partner ecosystems. |
InternetNews
February 14, 2011 |
IBM Watson Taps Linux to Win Jeopardy IBM is stepping into the quiz-show arena with its Watson supercomputer powered by Novell's SUSE Linux Enterprise Server, among other operating systems. |
Information Today
December 16, 2014 |
IBM Releases Freemium Version of Watson Analytics IBM rolled out a public beta version of its cloud-based IBM Watson Analytics service. |
Knowledge@Wharton
July 2, 2003 |
IBM and its Legendary Founder: Flawed Genius Kevin Maney's "The Maverick and His Machine: Thomas Watson, Sr. and the Making of IBM" is extraordinarily well-researched and balanced. He brings Watson to life, blemishes and all. |
IEEE Spectrum
January 2013
Eliza Strickland |
IBM's Watson Goes to Med School This AI program mastered "Jeopardy!" Next up, oncology. IBM scientists hope health care will be the killer app for Watson, an AI with phenomenal skills in natural-language processing. |
Fast Company
Austin Carr |
IBM's Watson Food Truck Brings The Supercomputer To The Kitchen This weekend in Austin, IBM showed off Watson's Cognitive Cooking program, a system that taps into the supercomputer's analytics and machine learning tools to whip up novel recipes, depending on user tastes and food preferences. |
The Motley Fool
September 13, 2011
Rich Smith |
IBM to the ER -- Stat! "Watson" graduates from med school into residency. IBM and WellPoint announced that the health insurer has hired the Watson supercomputer to help its network of doctors diagnose illnesses and suggest treatment options. |
Fast Company
April 1, 2011
Rachel Z. Arndt |
David Ferrucci on Watson, the Jeopardy Supercomputer The principal investigator for IBM's DeepQA/Watson project led the creation of the Jeopardy-playing robot, Watson. The robot is built on data-analysis technology that could have applications in myriad sectors. |
National Defense
September 2015
Taylor Feuss |
IBM Watson Applied to Intelligence Problems IBM's cognitive computer system, Watson, which once beat Jeopardy's top human players, can assist in situations specific to defense and intelligence communities, product officials said. |
CRM
October 8, 2014
Maria Minsker |
IBM Debuts Watson-Powered Apps in the Cloud Developed by IBM's Ecosystem Partners, the apps represent a new era of computing. |
CRM
July 24, 2015
Leonard Klie |
Purple Forge Taps IBM Watson For City Customer Self-Service App As an IBM Watson ecosystem partner, Purple Forge is leveraging Watson technology to improve the customer service experience for the City of Surrey in British Columbia, Canada. |
BusinessWeek
June 14, 2004
Steve Hamm |
Thomas J. Watson Jr.: Junior Achievement The innovative CEO brought IBM, and American business, into the age of computers. |
Bank Systems & Technology
December 17, 2007
Maria Bruno-Britz |
IBM and ACI Expand Partnership IBM and ACI Worldwide announced they will significantly expand their strategic alliance to create an end-to-end solution for electronic payments powered by IBM's open technology. |
PC Magazine
February 17, 2011
Lance Ulanoff |
IBM's Watson Makes Our PCs Look Bad The computer triumph over humans on Jeopardy! shows consumers what's possible and will leave them wanting more. |
The Motley Fool
June 17, 2005
Jack Uldrich |
IBM: Outcomputing Its Competitors IBM's new 91-teraflop supercomputer, Watson Blue Gene, could give Big Blue an edge over the competition in the life science, IT, and materials science sectors. |
Bank Technology News
February 2011
John Adams |
Analyze Payments, Get More Money Payments have always been a pipeline to the wallet, but Sandy Spring Bank plans to wield the latest data management tools and analysis to use "paying" as a window to the customer's financial services soul. |
CRM
January 20, 2014
Maria Minsker |
IBM Commits $1.2 Billion to Expand Its Cloud Network The investment doubles the data centers running on SoftLayer architecture. |
CRM
January 13, 2014
Sarah Sluis |
At NRF's Big Show, IBM CEO Frames Big Data as a Natural Resource The convergence of mobile, social, and the Internet of Things is creating more data to refine than ever for retailers. |
Bank Systems & Technology
May 4, 2010
Matt Gunn |
Wells Fargo Expands Popular Small Biz Mobile Banking Program The bank has been seeing double-digit growth every month for for its small business mobile banking offering. |
Fast Company
April 2004
Jim Collins |
The Wizard, King, and Hobbit of Business The history of IBM unfolds into an epic trilogy about its three CEOs--the determined father, reluctant son, and enterprising stranger. |
Insurance & Technology
April 15, 2009
Nathan Conz |
IBM Launches Analytics-focused Consulting Practice IBM Has Launched IBM Business Analytics and Optimization Services, a Large Analytics-Focused Practice Within Its Global Business Services Group. |
InternetNews
April 15, 2009
Alex Goldman |
IBM Seeks to Maximize Access to Data With BAO IBM's new Business Analytics and Optimization Services service promises to help businesses master the mountains of data they have. |
Bank Systems & Technology
June 20, 2008
Maria Bruno-Britz |
NACHA's McEntee to Retire as CEO; U.S. Bank's Estep to Replace Him During his two decades on the job McEntee steered the organization through significant changes to the payments landscape, not the least of which was electronic check conversion. |
The Motley Fool
February 14, 2011
Chris Hill |
This Unreal Company Has Real Profits We have things to say about social media companies and the epic battle on Jeopardy. |
CRM
September 24, 2015 |
Ampsy Taps IBM Watson to Increase Fan Engagement During Live Events Ampsy will use Watson analytics to better understand fan sentiment and social content sharing. |
CRM
December 2014
Leonard Klie |
5 Hot Customer Service Technologies The latest innovations add a sense of immediacy to customer interactions. |
CRM
January 2016
Leonard Klie |
IBM Merges Weather and Business Forecasts Big Blue's purchase of The Weather Company enhances its ability to provide business insights |
Bank Technology News
June 2001
Patricia A. Murphy |
New Push to Cut Paper Intensifies The checkless society is a fallacy, but slowly payments are going electronic... |
The Motley Fool
October 29, 2011
Frank Vinluan |
IBM's Watson Offers a Glimpse Into Health IT's Future The supercomputer will help doctors, not replace them, as one IBM official sees it. |
Bank Systems & Technology
March 30, 2004
Cynthia Ramsaran |
MasterCard Cashes In On Recurring Payments Merchants follow the card company's lead to improve their bottom lines by cutting processing costs and increasing customer retention with automatic payments. |
The Motley Fool
June 28, 2004
Jeff Hwang |
Watson Pharmaceuticals Tumbles The generic drug business at Watson Pharmaceuticals is still going strong; it's the branded products that are causing trouble. |
Bank Systems & Technology
April 25, 2008
Nancy Feig |
Enterprise Payments Architectures Are Gaining Ground at Banks The aim of an enterprise payments architecture is to leverage technologies and services across the payments business and throughout the entire organization. |
Bank Systems & Technology
March 30, 2004
Ivan Schneider |
One Bank, One Technology Architecture Deutsche Bank to launch multicurrency automated payments platform by year's end. |
Bank Systems & Technology
February 1, 2007
Nancy Feig |
Financial Institutions Must Treat Payments Processing as a Business Line to Gain Competitive Differentiation As competition in the payments space continues to heat up, more and more banks will take an enterprise-wide view of the payments business and corresponding technology. |
IndustryWeek
December 1, 2005
John Teresko |
IBM, R&D And 60 Years When analysts noted in October that IBM's third quarter exceeded expectations, most merely referred to the strength of the business model across hardware, software and services. But they missed a few R&D points. |
Bank Systems & Technology
May 15, 2008
Maria Bruno-Britz |
Fox Chase Promotes Lynch to Chief Payments Officer Keiron Lynch will focus on helping customers understand the new payments landscape. |
Bank Systems & Technology
September 30, 2006
Maria Bruno-Britz |
Speaking the Same Language Banks are faced with a dilemma around the extent to which they should remain in the payments business. |
The Motley Fool
March 13, 2006
Stephen D. Simpson |
Watson Pays Up to Stay in the Game Watson gets bigger, but how much better? The company is buying Andrx for $25 a share. Investors, take note. |
U.S. Banker
December 2009
Kevin Mellyn |
Payments: The Lever of Bank Profitability A better understanding of the importance of payments to a bank's overall health can help bankers manage customers behavior for greater long-term profit. |
U.S. Banker
October 2006
Lee Conrad |
New Industry Index Aims to Quantify The Progress of Corporate Payments Companies still make most of their payments with paper checks, but new VICOR-commissioned research suggests a major change is afoot. Restless bankers are more than ready. |
HBS Working Knowledge
May 24, 2004
Richard S. Tedlow |
The Watsons: IBM's Troubled Legacy For over seventy years, Thomas Watson Sr. and Thomas Watson Jr. shaped and built IBM. This new book explores the complex relationship between father and son. |
BusinessWeek
March 28, 2005
Dean Foust |
Forget Those Comfy Old Rules About Fraud Banks still absolve consumers of any losses from the fraudulent use of credit cards -- even months later. Most also now waive even that modest $50 payment. That's not the case for business cards, though. |
