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CRM
February 2013
Kelly Liyakasa |
Is Gamification Overhyped? The majority of near-term gamified processes are expected to fail.   |
CRM
December 12, 2014
Bob Marsh |
Why You Need to Improve Your Gamification Strategy Now Focus on collaboration, visibility, and recognition when building motivational campaigns. |
CRM
February 2015
Donna Fluss |
Grow Motivation Through Gamification Packaged solutions offer contact centers far-reaching potential. |
CRM
March 2012
Kelly Liyakasa |
Turning Business Into Pleasure As enterprises turn to gamification, measurable action, reputation, and incentives are all part of the equation. |
CRM
May 2012
Kelly Liyakasa |
Game On! The things that make games so compelling can equally make employees, partners, [and] customers addicted to your B2B or B2C offering. |
CRM
March 28, 2014
Tony Ventrice |
The 5 Easiest Ways to Fail with Gamification Use the right motivators for maximum success. |
CRM
April 2012
Kelly Liyakasa |
Game Mechanics Could Steer BPM Adoption Proper handling of organizational politics is a key factor. |
CRM
December 18, 2015 |
Badgeville Gamifies Customer Success New Application Connectors bring digital motivation to leading collaboration, service, and CRM systems. |
CRM
March 27, 2013 |
Badgeville Launches Gamification Toolkit for Salesforce New integration solution helps companies increase adoption and value from their cloud application investments. |
CIO
February 5, 2013
Lauren Brousell |
How Gamification Reshapes Corporate Training If you have a hard time getting employees to attend corporate training, maybe you need to add a little fun. To motivate workers to attend training courses, Deloitte put its course catalog online and added gamification. |
CRM
January 2014
Leonard Klie |
Gamification Comes to the Contact Center Game techniques keep agents happy, engaged, and better equipped to handle interactions. |
CRM
September 26, 2012
Kelly Liyakasa |
Bunchball Integrates with SugarCRM Partnership will enable enterprise-wide gamification. |
CIO
April 9, 2014
Chris Kanaracus |
Airline Hopes Gamification Can Make its Oracle ERP Users Soar WestJet's initial gamification project focuses on expense reporting |
CRM
November 18, 2015 |
Badgeville Launches Enterprise Plus Gamification Platform The enhanced platform extends gamification to digital motivation. |
Search Engine Watch
November 15, 2010
Jason Cormier |
Game-Based Marketing: The Ever-Growing Trend in Social Media How collecting, points, access, status, rewards, and the like are helping companies successfully "game-ify" their marketing. |
CRM
April 20, 2015
Maria Minsker |
Verint Adds Gamification Infrastructure to Customer Engagement Optimization Portfolio The solution aims to make employees more engaged and productive. |
CRM
August 31, 2012 |
Badgeville Adds Gamification for Drupal Badgeville and Acquia partner to deliver the first gamification platform capability for thousands of Drupal communities. |
CRM
May 7, 2015 |
NewVoiceMedia Launches Motivate, a Sales Gamification Platform Motivate, integrated with ContactWorld for Sales and Salesforce, promises to revolutionize sales performance. |
CRM
February 19, 2013
Kelly Liyakasa |
Get Satisfaction Integrates with Badgeville Move ties communities with game mechanics to drive user engagement. |
CRM
April 26, 2012 |
Badgeville Announces Gamification Frameworks The suite of turnkey frameworks enables rapid deployment across customer and employee applications. |
CRM
November 1, 2013
Anna Convery |
The Role of Gamification in the Contact Center and Back Office Gain more value from employees and customers with gamification processes. |
CRM
August 7, 2014 |
Badgeville Releases Version 6.0 of Its Gamification Platform Badgeville 6.0 offers greater social depth, deeper insights, and faster deployment. |
CRM
December 11, 2014
Oren Smilansky |
Badgeville Offers Its Gamification Solution Through Salesforce Sales and Service Clouds The company promises speedier deployment times and improved services for Salesforce.com customers. |
CFO
April 15, 2012
David Rosenbaum |
The Games Businesses Play Gamification, the application of game-based psychology and mechanics to get people to act in ways you'd like them to act, may sound silly, but it isn't. |
CRM
December 2014
Leonard Klie |
5 Hot Customer Service Technologies The latest innovations add a sense of immediacy to customer interactions. |
CRM
April 11, 2014
Anurag Kapoor |
Data-Driven Marketing Efforts Open New Doors A changing landscape calls for a shift in marketing strategies for retailers. |
BusinessWeek
January 19, 2011
Douglas MacMillan |
'Gamification': A Growing Business to Invigorate Stale Websites A new breed of consultants, working for the likes of NBC and Playboy, promises to boost business by adding game elements to humdrum sites. |
CRM
July 2013
Barton Goldenberg |
Happy Agents, Happy Customers Increased agent productivity leads to increased satisfaction. |
Information Today
July 29, 2010 |
Google Announces Google Apps for Government Google announced a new edition of Google Apps designed for government, with specific measures to address the policy and security needs of the public sector. |
CRM
February 2014
Sarah Sluis |
Sales Management Tools and Trends to Watch How to transform selling through coaching, collaboration technology, and sales analytics. |
Information Today
January 5, 2016 |
Google Apps for Work Starts New Program for Microsoft Users Google is making an aggressive move to grow its Google Apps for Work business by enticing big companies to switch from Microsoft Office to Google Apps for Work. |
CRM
December 2013
Marshall Lager |
New Year, New Strategies At the change of years, CRM welcomes new social, mobile, and gamification trends. |
CRM
February 14, 2013
Kelly Liyakasa |
Gartner Predicts a Surge in the Enterprise App Store By 2017, 25 percent of enterprises will host their own store. |
The Motley Fool
August 28, 2010
Daniel Bailey |
App Store Crosses 250,000 Apps It's been little more than two years and Apple's app store is receiving some 600 new apps every day. |
The Motley Fool
March 31, 2010
April Taylor |
Is Google Apps a Threat to Microsoft Office? Google continues to hit Microsoft where it hurts. |
Bank Technology News
December 2004
Elizabeth Wasserman |
Customer Service: Mechanics Spans The Gap To Its Customers The Bay Area bank has huge competitors on all fronts. But it's hoping for an edge with a client-centric focus that includes a new account management package from ITI and other CRM staples. |
The Motley Fool
July 1, 2011
Thomas Lee |
Mobile Apps Are Not Just for Smartphones; Ford Courts App Developers When you think about it, Ford's foray into mobile apps makes sense for both the car maker and app makers. |
CRM
May 24, 2013
Ernest Lessenger |
CRM's Role in Managing Business Goals Increase sales reps' productivity by setting clear goals and letting them track their progress. |
