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CRM February 22, 2013 Mike Smalls |
The Problem with Gamification Four reasons these apps fail and what you can learn from them. |
CRM February 2015 Donna Fluss |
Grow Motivation Through Gamification Packaged solutions offer contact centers far-reaching potential. |
CRM March 28, 2014 Tony Ventrice |
The 5 Easiest Ways to Fail with Gamification Use the right motivators for maximum success. |
CRM May 2012 Kelly Liyakasa |
Game On! The things that make games so compelling can equally make employees, partners, [and] customers addicted to your B2B or B2C offering. |
CRM January 2014 Leonard Klie |
Gamification Comes to the Contact Center Game techniques keep agents happy, engaged, and better equipped to handle interactions. |
CRM June 2015 Jim Dickie |
What We've Got Here Is Failure to Collaborate If networking systems are underused, don't blame the technology |
CRM April 20, 2015 Maria Minsker |
Verint Adds Gamification Infrastructure to Customer Engagement Optimization Portfolio The solution aims to make employees more engaged and productive. |
CRM December 18, 2015 |
Badgeville Gamifies Customer Success New Application Connectors bring digital motivation to leading collaboration, service, and CRM systems. |
CIO April 9, 2014 Chris Kanaracus |
Airline Hopes Gamification Can Make its Oracle ERP Users Soar WestJet's initial gamification project focuses on expense reporting |
CRM November 18, 2015 |
Badgeville Launches Enterprise Plus Gamification Platform The enhanced platform extends gamification to digital motivation. |
CRM September 12, 2014 Byron Matthews |
Collaborative Customer Relationships Matter When businesses and customers are on the same team, everyone wins. |
CIO April 26, 2013 Mary Brandel |
3 Tips to Get a Payoff From Collaboration Tools To reap the value of collaboration tool investments, CIOs study employee behavior, create incentives and embed capabilities in current work flows |
CRM August 7, 2014 |
Badgeville Releases Version 6.0 of Its Gamification Platform Badgeville 6.0 offers greater social depth, deeper insights, and faster deployment. |
CRM February 2013 Kelly Liyakasa |
Is Gamification Overhyped? The majority of near-term gamified processes are expected to fail. |
CRM March 2012 Kelly Liyakasa |
Turning Business Into Pleasure As enterprises turn to gamification, measurable action, reputation, and incentives are all part of the equation. |
CRM February 2014 Sarah Sluis |
Sales Management Tools and Trends to Watch How to transform selling through coaching, collaboration technology, and sales analytics. |
CRM November 1, 2013 Anna Convery |
The Role of Gamification in the Contact Center and Back Office Gain more value from employees and customers with gamification processes. |
CRM April 2012 Kelly Liyakasa |
Game Mechanics Could Steer BPM Adoption Proper handling of organizational politics is a key factor. |
CRM September 26, 2012 Kelly Liyakasa |
Bunchball Integrates with SugarCRM Partnership will enable enterprise-wide gamification. |
CRM May 24, 2013 Ernest Lessenger |
CRM's Role in Managing Business Goals Increase sales reps' productivity by setting clear goals and letting them track their progress. |