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CRM
March 2012
Kelly Liyakasa |
Turning Business Into Pleasure As enterprises turn to gamification, measurable action, reputation, and incentives are all part of the equation.   |
CRM
August 30, 2013 |
SugarCRM Teams up with HootSuite The SugarCRM app for HootSuite helps sales and customer service teams engage and create new leads and cases directly from social media messages and profiles from within the HootSuite dashboard. |
InternetNews
April 13, 2010 |
Sugar Updates Open Source CRM Platform With v6 Open source CRM platform headed by Sugar debuts in version 6, promising a simplified menu and faster search, helped in part by a new REST-powered Ajax layer. |
CRM
January 28, 2011
Brittany Farb |
IBM Partners with SugarCRM and Ariba Collaboration reinforces IBM's commitment to cloud computing. |
CRM
April 5, 2011
Brittany Farb |
SugarCRM and InsideView Team Up for Social Selling Insideview's Sales Intelligence Solution Will be Preloaded in Sugarcrm Software. |
InternetNews
July 13, 2010 |
Open Source, Commercial Diverge in SugarCRM 6 Sugar CRM may have open source technology at its core, but with the latest release of its customer-relationship management platform offers two different interfaces for the commercial and community versions. |
CRM
January 2014
Leonard Klie |
Gamification Comes to the Contact Center Game techniques keep agents happy, engaged, and better equipped to handle interactions. |
CRM
April 26, 2012 |
Badgeville Announces Gamification Frameworks The suite of turnkey frameworks enables rapid deployment across customer and employee applications. |
CRM
December 11, 2014
Oren Smilansky |
Badgeville Offers Its Gamification Solution Through Salesforce Sales and Service Clouds The company promises speedier deployment times and improved services for Salesforce.com customers. |
CRM
February 22, 2013
Mike Smalls |
The Problem with Gamification Four reasons these apps fail and what you can learn from them. |
CRM
May 2012
Kelly Liyakasa |
Game On! The things that make games so compelling can equally make employees, partners, [and] customers addicted to your B2B or B2C offering. |
CRM
April 1, 2008 |
destinationCRM Dashboard: April 2008 Social Networking Permeates Customer Service Solutions... CRM Best Practices Aren't Practiced... At Your Service... etc. |
CRM
February 2015
Donna Fluss |
Grow Motivation Through Gamification Packaged solutions offer contact centers far-reaching potential. |
CRM
February 2013
Kelly Liyakasa |
Is Gamification Overhyped? The majority of near-term gamified processes are expected to fail. |
InternetNews
February 2, 2009
Richard Adhikari |
SugarCRM Reaches Further Into The Cloud At its annual user conference, SugarCRM rolls out cloud connectors and customization features for mobile devices. |
CRM
October 14, 2011
Leonard Klie |
SugarCRM Harnesses the Power of IBM SmartCloud Sugar 6 becomes the first CRM product available through IBM's software-as-a-service platform. |
CRM
April 10, 2013
Kelly Liyakasa |
SugarCRM Looks to Tackle CRM Usage Hurdles Planned summer launch of Sugar 7 emphasizes user, customer engagement. |
CRM
April 9, 2013
Kelly Liyakasa |
Customers Expect Companies to "Know" Them Larry Augustin, CEO of SugarCRM, says buyers have changed, and so must companies. There are some 18 million CRM users with an average annual investment of $22 billion. In short, "we're in a fast, vibrant, and growing industry," Augustin added. |
CRM
September 2007 |
The 2007 Market Awards: Influential Leaders These influential leaders are the executives and CRM industry pundits with the strategy, product line, or visionary thinking needed to drive the market. |
CRM
February 6, 2014
Sarah Sluis |
SugarCRM CEO Larry Augustin: 'CRM Space Has Underinvested in the Needs of the Individual' SugarCRM will devote its engineering budget to user-friendly changes in 2014. |
Inc.
October 1, 2009
John Brandon |
How to Track Customers With CRM Tools How SugarCRM and Zoho, two of the best free CRM software programs, stack up. |
InternetNews
February 14, 2006
Sean Michael Kerner |
Microsoft Adds Some Sugar To Windows Microsoft and open source CRM vendor SugarCRM are collaborating in a technical partnership that will see a new Windows version of SugarCRM released under a Microsoft Shared Source license. |
CRM
August 13, 2010
Umberto Milletti |
3 (Easy) Keys to a Successful CRM Application If you're looking to get involved in the growing CRM app ecosystem, there are three key things to keep in mind. |
CRM
June 2015
Michael Vickers |
Is Your CRM System Social Media Friendly? Empower collaboration to create customized experiences |
CRM
April 22, 2015
Leonard Klie |
SugarCRM Introduces Sugar 7.6, Bringing Process Management into CRM The latest release helps companies automate complex customer interactions. |
InternetNews
April 11, 2007
Sean Michael Kerner |
The Sweet Stuff is Sugar's Exchange SugarCRM is growing via its SugarExchange marketplace, which offers production-quality, third-party extensions for a fee. |
CRM
January 23, 2013
Judith Aquino |
NextPrinciples Debuts Social Analytics and Engagement Platform Insight-To-Action lets businesses integrate social conversations into CRM systems. |
CRM
March 27, 2013 |
Badgeville Launches Gamification Toolkit for Salesforce New integration solution helps companies increase adoption and value from their cloud application investments. |
CRM
August 2013 |
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. |
CRM
July 1, 2005
Colin Beasty |
To Open Source or Not to Open Source Recent debuts by SugarCRM and Salesforce.com could jump-start an industry space. |
InternetNews
July 26, 2006
Sean Michael Kerner |
Sugar 4.5 Gets 'AJAXed' The CRM package debuts Windows and Linux versions in its AJAX makeover. |
CRM
July 18, 2010
Lauren McKay |
Microsoft Puts a 2011 Face on Dynamics CRM At its Worldwide Partner conference, Microsoft presented partners with an application marketplace and a slew of new capabilities for Microsoft CRM users. |
CRM
August 2015
David Myron |
Analyzing the 2015 CRM Market Awards The growth of digital marketing, CRM's new tie-ins with mainstream technologies, and a strong showing by Microsoft headline our 14th annual market awards. |
CRM
August 2010 |
Market Leaders: Open-Source CRM SugarCRM landed this category's top scores for the third year in a row, but with more enthusiasm for the company's direction this time around. |
CRM
November 2011
Paul Greenberg |
Social Everything Comes of Age Enterprise 2.0 and social CRM form the core of social business |
CRM
March 25, 2011
Jim Davies |
Applying the Eight Building Blocks of CRM to Social Media How to improve the effectiveness and long-term success of social CRM initiatives |
CRM
December 2013
Marshall Lager |
New Year, New Strategies At the change of years, CRM welcomes new social, mobile, and gamification trends. |
CRM
April 29, 2014
Sarah Sluis |
SugarCon: SugarCRM Product Road Map Focused on Customer Insights SugarCRM's intelligence panel enables closer views of customer integrations, graphs. |
CRM
August 31, 2012 |
Badgeville Adds Gamification for Drupal Badgeville and Acquia partner to deliver the first gamification platform capability for thousands of Drupal communities. |
InternetNews
September 1, 2006
Sean Michael Kerner |
John Roberts, CEO, SugarCRM The CEO of the open source startup SugarCRM opens up about what it takes to be successful in a market dominated by proprietary solutions. |
CRM
August 13, 2015
Danny Estrada |
Mobile CRM: Setting the Rules of the Road Establishing expectations and enabling intelligent data flow are key to your mobile blueprint. |
CRM
January 1, 2007 |
destinationCRM Dashboard CRM Vendors Get SOA Happy... Tailored Dynamics... Europe Eyes Mobility... DataFlux Accelerates the Path to MDM and CDI... SugarCRM Builds a Firm Foundation... etc. |
CRM
August 2012 |
The 2012 CRM Market Leaders CRM is the most important area of investment to improve business over the next five years. Find out which vendors are ramping up these offerings and best responding to industry needs in this year's Market Leader awards. |
CRM
May 1, 2006 |
destinationCRM Dashboard It's Siebel in the Service and Support Leader Corner... CRM Will Sustain Its Uptake... SAS Buys a Build Out in the MRM Market... Decisions, Not Data, Drive CRM Improvements... Siebel and SAP Dominate Western European CRM... etc. |
CRM
October 2013
Barton Goldenberg |
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. |
CRM
August 2011
David Myron |
CRM Recovers with Low-Cost Options Being agile in today's competitive market enables organizations to better respond to customers' changing needs. |
InternetNews
August 16, 2005
David Needle |
SugarCRM Expands Open Source Package The firm's suite now reaches a wider range of business environments. |
CRM
October 1, 2003
Paul Greenberg |
A Commonwealth of Self-Interest CRM initiatives will succeed only if users see value in using them. |
InternetNews
December 12, 2005
Sean Michael Kerner |
SugarCRM Sweetens Open Source CRM SugarCRM 4.0 is set to debut this week with a new features in the commercial open source CRM enhanced workflow, reporting and marketing automation software. |
CRM
August 2015 |
Real-Time Retail Is the New Imperative Retailers must identify customers when they walk in the store |
