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CRM
October 2014
Barton Goldenberg |
The True Price of Channel Optimization Why meeting your customers where they prefer is key to your business survival.   |
HBS Working Knowledge
June 12, 2006
Rangan & Bell |
The Promise of Channel Stewardship Companies need a new strategy for going to market, says Harvard marketing professor V. Kasturi "Kash" Rangan in his new book, Transforming Your Go-to-Market Strategy. |
HBS Working Knowledge
July 26, 2006
Sean Silverthorne |
The Strategic Way to Go to Market Too often channel strategies develop when a product is ready to go to market. But a last-minute approach leaves a lot of efficiencies and synergies by the wayside, says V. Kasturi Rangan. Enter the concept of the "channel steward." |
PHONE+
January 19, 2010
Khali Henderson |
Q&A With PAETEC Channel Chief Donna Wenk Donna Wenk, senior vice president of sales operations and customer care at PAETEC shares her plans for the company's indirect sales program. |
| PHONE+ |
Q&A With Lightyear Channel Chief Kevin Parker A PHONE+ interview with Kevin Parker, vice president of sales for Lightyear Network Solutions, about his plans for the company's indirect sales channel. |
PHONE+
May 22, 2009
Cara Sievers |
Q&A With One Communications' Channel Chief Michael Fair In order to facilitate more closely focused and more localized channel management, Massachusetts-based One Communications, announced plans to grow its channel management team by 50 percent this year. |
PHONE+
March 2, 2010
Cara Sievers |
Q&A With Sprint Channel Chief Jaime Jones During the last restructuring, we saw an excellent opportunity to more closely align our channels to improve integration, increase growth and gain efficiencies. |
PHONE+
September 16, 2009
Lynn McCullough |
Agents Identify 7 Best Practices for Channel Managers Agents share their points of view on what can be done on a daily basis to ensure the best possible customer experience. |
InternetNews
January 4, 2011 |
Motorola Finalizes Mobile Split Telecommunications stalwart concludes its division into Motorola Solutions and Motorola Mobility, focusing on enterprise equipment and consumer devices, respectively. |
Bank Systems & Technology
December 21, 2009
Melanie Rodier |
Banks To Increase Focus And Budgets On Online Banking in 2010 A new report from Aite Group reveals that executives will increase their budgets for online banking next year. |
The Motley Fool
July 8, 2010
Eric Bleeker |
Buy, Sell, or Hold Motorola? As Moto prepares to split in two, should investors buy? |
PHONE+
March 25, 2010 |
Channel Partners Name Dan Sterling PHONE+ Channel Executive of the Year 2010 The votes are in and PHONE+ is honored to congratulate Dan Sterling of Windstream, previously NuVox, as Channel Executive of the Year 2010. |
CRM
December 2013
Leonard Klie |
Overcome Multichannel Customer Service Challenges Effective strategies start with talking to customers. |
CRM
October 2015
Leonard Klie |
On the Scene -- Customer Service Experience: Explore New Channels, but Invest Wisely Conference speakers urge companies to integrate channels for a seamless customer experience |
Bank Systems & Technology
November 3, 2009
Maria Bruno-Britz |
In Channel Projects, Banks Look for Simpler Solutions The new economic conditions are dictating smarter use of resources among banks as they enhance their channels. |
Bank Systems & Technology
November 1, 2006
Nancy Feig |
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically. |
Pharmaceutical Executive
August 1, 2012
Wendy Balter |
New Approaches to Medical Education Planning Promotional medical education planning used to be able to focus on the science first, without much consideration for delivery channels. Now technology expertise and channel considerations demand an equal share in up-front planning. |
HBS Working Knowledge
May 31, 2004
Manda Salls |
The Strategic Role of Marketing In the book Marketing as Strategy, London Business School's Nirmalya Kumar argues that marketing must help drive organizational change. |
InternetNews
October 30, 2008
Judy Mottl |
Motorola to Consolidate After Q3 Loss Handset makers consolidates platforms, chips and is banking on Android to regain market traction. |
InternetNews
April 23, 2007
Nicholas Carlson |
Motorola Going For Web Video Panacea? Motorola manages to invest in the future despite shaky recent past. |
PHONE+
June 22, 2009
Khali Henderson |
Global Crossing's Double Team In the first half of 2009 Global Crossing Ltd. (GLBC) recruited not one but two executives to lead its indirect sales team and revamped its partner playbook. |
Bank Technology News
August 2007
Janey Place |
Mobile Banking Needs A Leader The mobile channel can invigorate products, appeal to a new demographic, lower costs and improve customer service. But, it is another in a long list of channels that banks must build and support. |
Bank Systems & Technology
March 27, 2009
Maria Bruno-Britz |
Hasan Named Internet Chief at U.S. Bank Meheriar Hasan will oversee U.S. Bank's efforts on the Web channel in this newly-created position. |
InternetNews
February 3, 2009
Judy Mottl |
Motorola's Downward Spiral Continues Motorola says turnaround not likely until 2010 at earliest. |
The Motley Fool
December 24, 2003 |
Stuffing the Channel When a company stuffs the channel, it ships inventory ahead of schedule. In a sense, sales are made at the expense of sales in future quarters. Here are tips for determining if companies you are investing in are stuffing the channel. |
BusinessWeek
May 1, 2006
Tom Lowry |
From Vanilla To Full Metal Racket Clear Channel is racing into the Digital Age with an array of high-def niche channels. |
PHONE+
April 29, 2010
Khali Henderson |
Q&A With Cavalier Channel Chief Michael Gough Cavalier Telephone, a full-service telecom company announced the addition of Michael Gough as its new channel chief. He shares his plans for his new position. |
T.H.E. Journal
November 2000 |
Learning through a Network of Channels The Learning Network, a new e-learning initiative site, broadcasts daily contributions from educational experts, leading publishers, and technology companies from around the globe... |
Registered Rep.
July 1, 2006
Kristen French |
Independent Channel Big and Getting Bigger Every financial-advice channel grew in terms of advisor headcount in 2005 except for the regional and bank broker/dealers, according to recently released research. |
PHONE+
February 23, 2010
Khali Henderson |
Level 3 Channel Steps Up Its Game Executives at Level 3 Communications Inc. say 2009 was a turning point for the company's channel strategy. |
The Motley Fool
January 29, 2010
Anders Bylund |
HTC Isn't Exclusive: Motorola and Google Hook Up Motorola is bringing its Jedi mind tricks straight to the Google home base. |
CRM
August 1, 2009
Marshall Lager |
Channeling My Frustration Words, words, words. Why don't they mean what they used to? |
Home Toys
June 2004
Jack Urrutia |
Modulating on Digital Cable Systems Even though digital cable may present interesting challenges, it is still possible to distribute video sources like security cameras around the house using a video modulator and the existing cable TV wiring. |
| PHONE+ |
From One Partner to Another Business tips from PHONE+ readers. |
The Motley Fool
August 24, 2006 |
Stuffing the Channel Investors, beware of companies shipping inventory ahead of schedule. Since companies often record sales as soon as they ship products, channel stuffing can make it appear that business is booming. |
PHONE+
October 23, 2009
Khali Henderson |
Q&A With Broadview Channel Chief Chris Eldredge Broadview Networks' new executive vice president of alternate channels and carrier sales discusses his plans for their indirect sales channel program. |
| PHONE+ |
In Your Opinion The results of polls regarding the channel's views on the economy, products, opportunities and challenges. |
PHONE+
February 2, 2010
Tara Seals |
Siemens `Channels' Success with New Strategy So far, Siemens Enterprise Communications Group is on track to reach their goal of bringing in 75 percent of its revenue through the channel within three years. |
The Motley Fool
October 23, 2007
Rich Smith |
Foolish Forecast: Motorola's Malaise In advance of third-quarter reports, analysts expect Motorola to show a sharp decline in sales. |
Home Theater
May 21, 2007 |
ABC to Stream Free HD The upgrade will make it the first online high-def channel from a major network. |
AFP eWire
June 6, 2005 |
Journalists Covering Nonprofits Now Have Internet TV Channel A new Internet television channel has been created to serve journalists with advice and information on covering the nonprofit sector. |
Salon.com
August 7, 2002
Eric Boehlert |
Radio's titan hits the skids After replacing a high-profile exec, Clear Channel, the 800-pound gorilla of the entertainment industry, suddenly faces a lot of banana peels. |
InternetNews
September 30, 2008
Judy Mottl |
What's Motorola's Android Plan? As Motorola seeks to drastically revamp its mobile devices unit, will another OS become one too many? |
The Motley Fool
March 24, 2011
Rich Smith |
Motorola Mobility Must Have a Screw Loose Will Motorola Mobility ditch Android in favor of its own OS? |
The Motley Fool
June 7, 2010 |
United Airlines Switches to Microsoft Zune Channels United Airlines has just started to replace Sirius XM Radio with Microsoft's Zune channels. |
InternetNews
January 19, 2007
Ed Sutherland |
Motorola's Red Ink Means Pink Slips Motorola's income falls nearly 50 percent as 3,500 workers get the axe. |
The Motley Fool
January 5, 2004
Dave Marino-Nachison |
Mobility Ports Potential The mobile computing products company could soon start generating cash flows. |
Insurance & Technology
November 12, 2007
Mark La Penta |
Metlife Bank CTO Mark La Penta Talks About Holistic Risk Management Given the recent disruption in mortgage markets and continued vigilance in channel access, the integration of technologies and process around overall risk management will be a key priority in 2008. |
The Motley Fool
August 15, 2011
Anders Bylund |
Google's Motorola Gamble: A Risky Gambit Google will fight for Android to the tune of $12.5 billion. Is it money well spent? |
PHONE+
December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
