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Bank Director 2nd Quarter 2010 Chris Costanzo	10 Top Technologies for Banking A roundup of the freshest ideas that are changing the technological face of financial services.
CRM September 8, 2015 Dan Moultrie	Financial Institutions Should Bank on Knowing Their Customers Finding out what customers want, and how they prefer to interact, is to key to profitability.
Entrepreneur October 2005 C.J. Prince	Net Deposits Entrepreneurs have been slow to adopt online banking - with good reason. But some banks are trying hard to win them over.
U.S. Banker February 2010 Louis Hernandez	Six Ways to Attract and Retain Small Businesses Many healthy small businesses have had their credit lines cut even though there is no real change in risk for that business. At the same time, however, banks do not need to focus solely on credit.
Bank Technology News October 2007 Glen Fest	Small Business: Adapting Retail to Digital Biz Apps Progress is being made in adapting consumer features into the small business realm, rather than using stripped-down corporate banking tools.
Wall Street & Technology February 14, 2006	Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report.
Entrepreneur August 2002 C.J. Prince	Take This Hand Banks are looking to find a nice entrepreneur and settle down.
U.S. Banker January 2011 Les Dinkin	Small-Business Banking Needs More Planning Small-business specialists are playing a growing role within the branch as institutions push to revitalize small-business banking in a tentative economy. But many banks still face challenges in making effective use of this expensive talent.
Bank Systems & Technology March 30, 2007 Peggy Bresnick Kendler	What It Takes to Serve the Small and Mid-Size Business Market Banks looking to build their presence in the small and mid-size business market should focus on providing online tools that can help these customers become more efficient in handling their cash management and payment needs.
Bank Systems & Technology July 12, 2010 Penny Crosman	Mobile Banking Usage Nearly Doubled in Past Year, IDC Says The good news: consumers and banks have made great progress in mobile banking adoption. The bad news: it's hard for banks to make money via mobile.
Bank Systems & Technology March 30, 2007 Maria Bruno-Britz	Retail Payments Business Moving More Toward Mobile Increasingly, banks are under pressure to provide multiple payments options to keep customers from going to the bank down the street or even to a nontraditional financial services provider.
Bank Technology News March 2007 Glen Fest	Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers.
Bank Technology News August 2007 David Foss	Remote Capture Is Big For Biz One of the most significant recent events in banking is the rise of remote deposit and merchant capture technologies.
Bank Systems & Technology May 4, 2010 Matt Gunn	Wells Fargo Expands Popular Small Biz Mobile Banking Program The bank has been seeing double-digit growth every month for for its small business mobile banking offering.
Bank Technology News August 2007 Dan Fisher	Pay And Settle At Warp Speed The innovation of the payment system will not be in speed, but in total end-to-end processing.
U.S. Banker December 2009 Kevin Mellyn	Payments: The Lever of Bank Profitability A better understanding of the importance of payments to a bank's overall health can help bankers manage customers behavior for greater long-term profit.
Bank Systems & Technology November 19, 2008 Maria Bruno-Britz	News From the Retail Delivery Show: Fiserv Releases Streamlined Online Banking Experience Brookfield, Wis.-based Fiserv has released its latest offering in the online banking space -- a solution designed to streamline the online banking process for consumers and increase revenue opportunities for financial institutions.
Entrepreneur May 2010 Gwen Moran	Is Online Banking Safe? Beware the pitfalls of convenience when it comes to conducting transactions via the web.
Bank Systems & Technology December 23, 2007 Nick Holland	Forecasts Underestimate the Growth Potential for Mobile Banking Services in the U.S. Even a relatively muted uptake of mobile banking services among mobile subscribers can result in impressive numbers in the U.S., where mobile subscriber penetration has reached more than 80 percent of the population.
U.S. Banker April 2010 Maria Aspan	Get Cash for Not Using Cash In pushing debit cards, banks are more willing to take short-term losses to encourage long-term behavior change. The goal is lasting interchange income.
U.S. Banker October 2007 Lee Conrad	How to Give the Love And Finesse the Cross-Selling The newest trend in small-business loyalty relationships may carry the rather bland moniker of "enterprise awards" or "enterprise loyalty," but the terms belie the importance of the one-two punch in perfectly grooming a group for cross-selling.
Bank Systems & Technology July 22, 2010 Penny Crosman	U.S. Consumers More Willing to Bank, Make Payments Via Mobile Device They still lag the rest of the world, but 16% of U.S. consumers now say they're comfortable with mobile banking and mobile payments, according to a KPMG study.
Bank Systems & Technology June 9, 2010 Penny Crosman	Americans' Overall Cell Phone Use Dropping Overall mobile phone adoption dropped from 85% in 2009 to 74% in 2010, according to Javelin Research. But mobile-banking-friendly smart phone usage has grown 7%.
Bank Technology News May 2004 John Adams	Firm Takes Swipe At e-Tolls Again A new pay-for product from Online Resources hits the market with a group of more than 50 early adopters including First Command Bank and Pinnacle Federal Credit Union.
Bank Systems & Technology March 27, 2008 Nancy Feig	Banks Adopting More Strategies to Court Underbanked Banks' interest in helping the underbanked isn't entirely altruistic. While the average account of an underbanked person may not seem substantial, as a group, the underbanked spend at least $13 billion per year on non-bank financial transactions.
Bank Systems & Technology June 23, 2008 Paula Damiano	New Javelin Study Finds Untapped Market for Mobile Banking There is a vast untapped market of potential mobile bankers, and banks may be missing out on a huge opportunity by targeting m-banking services only at online banking users.
Bank Systems & Technology May 6, 2004	One Question For Greg Fusilli, The Bank of New York How is The Bank of New York using technology to improve its relationships with retail banking customers?
Bank Technology News November 2001 David Rountree	Importance of Online Banking While generally satisfied with the services they're using today, corporations are on the lookout for more and better Web banking capabilities...
AskMen.com Terence Channon	Online Banking Your bank may offer you access to more services online than you think -- services that might make your life a whole lot easier if you use them properly.
U.S. Banker September 2010 Glen Fest	Miles to Go The online banking evolution is far from over. Banks have a lot of room to improve and a lot of revenue to gain once they do.
Bank Systems & Technology November 4, 2003 Cynthia Ramsaran	Online Banking Comes of Age By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic.
The Motley Fool April 1, 2005	Shopping for a Bank? Maybe a brokerage should be your new bank.
Bank Technology News October 2010 Daniel Wolfe	Small Business Clamors for P2P Consumers wont be the only ones with access to CashEdge's ACH payment services any longer. Bank of the West will be the first bank to offer its small-business customers an ACH payment service that could make costly wire transfers unnecessary.
Bank Systems & Technology July 29, 2008 Lance Drummond	Mobile Banking: Weighing the Lessons Learned On its way to growing its mobile banking customer base to more than 1 million users, Bank of America has successfully addressed a number of technological, cultural and marketing-related issues.
Bank Technology News June 2011 Penny Crosman	E-Coupons a Hit Among Mobile Banking Users New trends present a marketing opportunity for banks and retailers to deliver coupons and marketing messages by phone.
Bank Systems & Technology February 11, 2009 Orla O'Sullivan	Prepaid Debit Cards Threaten Checking Accounts: New Research One in seven consumers would do better with a card, Aite Group says, but banks can still benefit.
The Motley Fool December 13, 2004	Free Checking May Not Be Free It's hard to find fault with free checking, but when you combine it with a bank's other fees and features, the advantage may be outweighed by disadvantages.
Bank Systems & Technology July 28, 2006 Maria Bruno-Britz	Targeting the Unbanked/Underbanked With the Right Solutions To target the unbanked/underbanked market, banks are deploying a variety of solutions, including cards, remittances, and tailored risk and credit scoring models.
InternetNews September 4, 2009	E-Commerce Service Lets Users Pay in Person Alternatives to using credit cards for e-commerce aren't new, but a walk-in option aims to capitalize on untapped markets.
Bank Technology News July 2011	Fears Delay Mobile RDC More than half of financial institutions say they plan to offer remote deposit checking in the next six months, despite fears.
Bank Systems & Technology March 30, 2010 Penny Crosman	Fiserv Offers Online Bill Pay Widget Bank customers of Fiserv's Checkfree online bill payment software can now incorporate it into their online banking homepage, according to Fiserv.
Bank Technology News April 2004 Melissa Solomon	Easy-to-Use Sites Bring Bank Returns Web initiatives are paying off in terms of customer satisfaction.
Bank Technology News October 2008 Glen Fest	Got Your Back: KeyBank's Fraud Tool KeyBank, which has been carving out a niche in the often-ignored small-business banking segment, is looking to extend that strategy with the introduction of a combined online check/ACH fraud prevention tool.
Bank Director 3rd Quarter 2010 Jack Milligan	The Big Retail Showdown Despite countless warnings that the industry has hit a wall on brick-and-mortar viability, lots of financial institutions are holding their ground, determined not to let this era become branching's last stand. Can branches remain profitable once the dust settles on the current economy?
Bank Technology News March 2002 Daniel A. Joelson	Latin America Uncovers Internet Banking Leaders Economic conditions won't bury the growth of online banking in the region...
U.S. Banker June 2009 Glen Fest	Kicking the Buckets: All Users, One Deck In a move expected to be consummated later this year, Harris Bankcorp in Chicago plans to consolidate its online banking for consumer, small business and corporate services onto a single platform through S1 Corp.'s new enterprise online banking suite.
AskMen.com Alex Matjanec	Credit Card Fees Since being forced to change or limit the number of fees that they can charge customers, banks and credit card companies have started to tweak their tactics and introduce new ones to keep fees flowing and customers guessing.
The Motley Fool January 15, 2010 Morgan Housel	Inside JPMorgan Chase's Earnings It's all in the numbers.
Bank Technology News December 2010 John Adams	Business and Consumer Mobile: Not the Same It's important that banks build consumer and corporate mobile banking as two separate products, if not two distinct channels.
Bank Systems & Technology December 28, 2008	The Bank Technology Hot List: Solutions That Sizzle According to a cross section of bank tech executives, this could be the year that heretofore unproven solutions -- including mobile payments, cloud computing and social networking -- become essential components of banks' strategies.