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Global Services
September 3, 2008
Nishant Verma |
Many German, British Co.s Get Sold in July '08 One of the major deals July '08 was Capgemini, a French IT-services provider acquiring the Netherlands-based business-application division of Getronics for $400 million   |
Global Services
June 27, 2008 |
May '08 Posts M&A Deals Worth $16 Billion Global IT and business process outsourcing firms have inked 34 M&A deals in May '08 where the acquirers, based in the U.S., dominated the market with maximum acquisitions. |
Global Services
August 4, 2008 |
June '08: The Month of Consolidation with 40 M&As This month the global IT and Business Process Outsourcing (BPO) industry witnessed $1.3 billion of deals from 40 transactions compared to $1.8 billion of deals from 33 transactions in May. |
Global Services
April 29, 2008
Verma & Vashistha |
Global SMEs on an Acquisition Spree Unlike Feb. '08, when most acquirers were large firms, the month of March saw most deals done by small and medium enterprises. The acquisitions were mostly in the areas of engineering services, BPO, knowledge-process outsourcing, IT consulting, software and IT services. |
Global Services
June 2, 2008
Verma & Vashishtha |
Japan, Belgium and Israel: New on Global M&As Radar Compared to previous month, the total deal volume in April 2008 dipped by 19 percent, and the total deal value rolled down by 27 percent. |
Global Services
November 29, 2007 |
The Future of Investment Either directly or indirectly through its portfolio companies, PE firms will widen the geographical scope of their search for investment in this sector. At the same time, in India, the leader in the IT and BPO space, such an investment is likely to be at an all-time high. |
Global Services
March 31, 2008 |
Recession Fails to Impact M&A Trend Though the tone was a bit conservative compared to January, substantial M&A activity in IT/BPO was reported in February. Seventy eight percent of the deals happened in the U.S., despite difficult economic conditions with the largest deal being Reed Elsevier acquiring Choice Point for $3.5 billion |
Global Services
August 27, 2007
Rinku Tyagi |
European Service Providers: In the Eye of a Storm Management strife, slow global service-delivery adoption, fragmented market, few mega deals, and rising competition from foreign players.... The European IT and BPO service providers are facing rough weather. |
Global Services
October 27, 2008
Nishant Verma |
M&A Activities Speed up in Economic Slowdown Amid the economic slowdown, targets looking for higher valuations need to offer sustainable value proposition in terms of high-end capabilities and clientele to differentiate oneself from the peer group. |
Global Services
September 3, 2008
Imrana Khan |
Indian Domestic Outsourcing Market on an Uptick The Indian domestic BPO market, which presently stands at $1.41 billion mark, is likely to increase by 35 percent to $5.38 billion by 2012, according to a recently released study by ValueNotes, a business intelligence and research firm |
Global Services
January 1, 2008
Verma & Vashistha |
The Future of M&As The next few years will witness an increase in the volume and aggregate value of M&As in the global IT and BPO service provider landscape. These deals will reflect providers' strategies to broad-base their presence across Europe and the Asia-Pacific regions. |
Global Services
September 30, 2008
Namita Goel |
Top 10 Indian BPOs Analysis on the Top 10 Indian BPOs and what worked well for them in the past financial year. |
FAO Today
Jan/Feb 2008 |
The Baker's Dozen: Enterprise Whether it's service scope, deal size, or customer satisfaction, these players in the FAO space all turned in outstanding performances for 2007. |
Global Services
September 20, 2007
David L. Ross |
Captive Carve Outs As offshore captives succumb to pressures of increasing costs, high attrition, increasing scale and management control, many parents are selling them. Private-equity and global service providers emerge as potential suitors in the game. |
| Knowledge@Wharton |
How One Venture Capitalist Views Opportunities in BPO Investments As more and more buzz grows around business process outsourcing, as the trend is called, venture capitalists are starting to take notice. |
Global Services
January 31, 2008 |
2008 Global Services 100 Survey: Findings The Global Services 100 list, drawn by Global Services and neoIT, now in its fourth year, has come to be seen by the customers as a route to bypass the RFI stage, and the rankings as a means to shortlist candidates for RFP. |
Global Services
January 28, 2008 |
The End Is Not Always Perfect In Dec. 07, the deal-making trend was quite subdued. |
Global Services
September 20, 2007 |
Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing. |
Global Services
January 2, 2008
Vidala & Ranjan |
BPO in China Good to Grow The IT outsourcing legacy of China has given the country's business process outsourcing industry a sound base to start from. |
Global Services
December 4, 2008
Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
FAO Today
Mar/Apr 2008 |
What Happened to FAO Deals in 2007? Let's catch up with the top finance and accounting outsourcing deals of 2007 to see how they are going now. |
Knowledge@Wharton
May 7, 2003 |
How Warburg Pincus Views Prospects and Perils in Outsourcing Deals What opportunities do private equity firms like Warburg Pincus see in the business process outsourcing business? What risks do venture capitalists weigh when making such investments? |
Global Services
June 10, 2008
Shyamanuja Das |
Outsourcing to India: 1998 Vs. 2008 If you want to offshore to India for the same reasons some of your peers did in 1998, then do so at your own risk. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
Global Services
December 2, 2008
Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
Global Services
August 27, 2007
Juhi Bhambal |
European Providers: Off the Radar European customers signed IT and BPO deals worth about $19 billion between Jan. to Aug. this year. But European providers took less than half that amount to the bank. Whats going wrong? |
Global Services
January 31, 2008
Adyasha Sinha |
Best Performing IT Services Providers--2008 Winner TCS By bagging the largest, single-vendor deal worth $1.2 billion, ever by an Indian IT company, TCS also becomes the leading IT services provider in the 2008 Global Services 100 list. |
Insurance & Technology
May 25, 2010
Anthony O'Donnell |
Genpact, MajescoMastek Partnership Combines BPO and Tech Solutions Both parties plan to develop what they describe as innovative, platform-based business process management solutions across the industry value chain. |
Insurance & Technology
August 26, 2010
Nathan Golia |
TriZetto Acquires BPO Company Tela Sourcing The company cited healthcare reform as a driver in its strategic decision to acquire Tela, which specializes in that industry segment. |
Global Services
September 30, 2008
Phil Fersht |
China's Challenges to Develop a Global BPO Capability China is moving fast into BPO to establish its domain and thereby pose a challenge to India, the Philippines and Latin America. Will China make it there? |
Global Services
November 29, 2007 |
The Future of Deal Structures The global commercial outsourcing industry will produce $74 billion in revenue for the participating providers in 2007. The industry is growing at a rate of 4% to 5% per annum, and there are almost 2,000 active outsourcing agreements in place today. |
Global Services
January 3, 2008
Khan & Bhambal |
Top Deals by Industries The global financial-services sector (including banking and insurance) signed 13 contracts worth a total value of $8.40 billion in 2007, according to a recent study |
Global Services
October 23, 2008
Phil Fersht |
Will The U.S. Turn Into a Competitive Sourcing Location? The next President will have an impact on the U.S.'s potential as a sourcing location. So, is the U.S. in a position to step up as a serious BPO or ITO location? |
Global Services
September 6, 2007 |
Aug.'s Top Outsourcing Partnerships: Reuters-Fujitsu; Allianz-Xchanging The month saw a string of new IT outsourcing contracts being announced -- some of which were expected in the first half of the year |
CRM
September 7, 2012
Judith Aquino |
IBM Launches Cloud-Based Marketing Center New service combines analytics with real-time marketing execution capabilities. |
Inc.
October 1, 2002
Kenneth Klee |
Mergers and Accusations Yes, most mergers are misguided. But savvy investors shouldn't overlook those few companies that get them right. |
BusinessWeek
June 20, 2005 |
A Change Of The Guard At India's Wipro BPO The resignation of Chief Executive Raman Roy on June 6 sent a tremor through India's back office and call center outsourcer, Wipro BPO. |
The Motley Fool
March 30, 2007 |
Fast Pitch: Infosys Investors, here is a quick summary of India's IT outsourcing expert. |
Global Services
November 24, 2007 |
Leak Out of $5 Billion Deal's Details Last month, the details of one of the biggest network-services contracts ever awarded leaked out in the U.S. SEC filing, with the extended outsourcing relationship between IBM and AT&T. |
Global Services
November 29, 2007 |
The Future of Captive BPOs The future of offshore captive units is not at any risk; nor will captives vanish from the Business Process Outsourcing. |
Global Services
June 26, 2007
Imrana Khan |
EDS + MphasiS + ExcellerateHRO = The Awesome Threesome The 2007 Black Book of Outsourcing's listing of top 50 global service providers is full of surprises. EDS emerging on top is only one of them. |
Global Services
May 3, 2007
Imrana Khan |
Expensive Health-care Boosts Offshoring A recent study says that in India the share of BPO revenue from health-care offshoring will reach $410 million by 2010, due to rising health-care costs in the U.S. |
FAO Today
Nov/Dec 2007
Ross & Madden |
New Dynamics Emerging In the Mid-market FAO Landscape Outsourcing companies are increasingly seeking new business opportunities in what is called the "mid-market." |
FAO Today
Nov/Dec 2007
Peggy Cope |
Globalization and the Future At the ONE Conference in Atlanta, experts tackled the cutting-edge questions of finance and procurement globalization. Here are some highlights from the presentations and panels. |
Insurance & Technology
December 13, 2006
Anthony O'Donnell |
M&As Drive Innovation Seeking to expand its offerings to North American customers, Innovation Group in November acquired claim-reporting outsourcing software and services provider First Notice Systems and SurePlan International Pty Ltd. |
InternetNews
October 25, 2005
Clint Boulton |
Oracle Targeting Niche Applications Oracle President Chuck Phillips says the company will look to replace proprietary software developed by corporations. |
Insurance & Technology
August 6, 2008
Chris Murphy |
BPO Continues to Evolve Knowledge process outsourcing, or KPO -- in which service providers take over high-level tasks requiring professional judgment and industry experience -- looks to be the next frontier for the outsourcing industry. |
