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Global Services
January 31, 2008
Namita Goel |
Best Performing HRO Providers--2008 Winner EDS To offer HRO services, EDS along with Towers Perrin in 2005 launched ExcellerateHRO. As a full-service global HRO provider, EDS' ExcellerateHRO has more than 400 customers globally and serves more than 34 million participants from its customer organizations.   |
Global Services
September 20, 2007 |
Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing. |
Global Services
November 29, 2007 |
The Future of Investment Either directly or indirectly through its portfolio companies, PE firms will widen the geographical scope of their search for investment in this sector. At the same time, in India, the leader in the IT and BPO space, such an investment is likely to be at an all-time high. |
Global Services
April 26, 2007
Juhi Bhambal |
Opting for Offshore IT Infra Management Increasingly, customers are outsourcing the management of their IT infrastructure to offshore companies over the traditional larger players. And cost is not the only benefit that is driving them. |
FAO Today
Jan/Feb 2008 |
The Baker's Dozen: Enterprise Whether it's service scope, deal size, or customer satisfaction, these players in the FAO space all turned in outstanding performances for 2007. |
Global Services
January 2, 2008
Khan & Bhambal |
The Big Six Providers IBM Global Services, EDS, CSC, and Accenture raked in $15.39 billion in 2007 from single-vendor deals. The other two of the Big Six, ACS and HP, failed to win even one single-vendor deal with a value of more than $200 million in 2007. |
Global Services
October 1, 2008
Avinash Vashistha |
Top 50 Emerging Global Outsourcing Cities They are not Bangalores or Makatis yet; but they could get there sooner. There are nine new entrants and six dropouts from the 2007 list of the top 50 global outsourcing cities. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
Global Services
October 26, 2007
Imrana Khan |
Say Si For ITO Latin America is not just a nearshore contact-center destination; it is also fast emerging as an IT outsourcing location. |
Global Services
May 1, 2007
Juhi Bhambal |
Accenture, IBM, Cognizant: Leading ADM Providers Accenture emerges as the leader for applications development and maintenance in the American market, according to Forrester. We examine key players in the application outsourcing space |
CFO
June 1, 2004
Justin Wood |
The View from the East India's upstart IT-services firms face their own challenges from their giant rivals in the West. |
Global Services
September 30, 2008
Namita Goel |
Top 10 Indian BPOs Analysis on the Top 10 Indian BPOs and what worked well for them in the past financial year. |
The Motley Fool
August 8, 2006
Stephen D. Simpson |
EDS Has Its Work Cut Out EDS doesn't seem leveraged to the sweetest spots in the outsourcing world, but may have some value-play potential for investors. |
BusinessWeek
April 17, 2006
Manjeet Kripalani |
Open Season On Outsourcers More Western software and services companies are snapping up Indian companies that specialize in back-office operations. |
The Motley Fool
May 19, 2006
Bobby Shethia |
Considering a Costly Cognizant Wall Street values the software outsourcing company's stock at too steep a premium to its business. Investors, take note. |
CIO
September 8, 2010
Stephanie Overby |
Outsourcing: Brazil Blossoms as IT Services Hub CapGemini's $300 million bet on Brazilian outsourcer CPM Braxis is another sign of a sizzling South American IT services market. But much of the activity remains focused on serving local Latin American customers rather than winning over U.S.-based clients. |
Global Services
June 2, 2008
Verma & Vashishtha |
Japan, Belgium and Israel: New on Global M&As Radar Compared to previous month, the total deal volume in April 2008 dipped by 19 percent, and the total deal value rolled down by 27 percent. |
Global Services
December 2, 2008
Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
Global Services
August 27, 2007
Rinku Tyagi |
European Service Providers: In the Eye of a Storm Management strife, slow global service-delivery adoption, fragmented market, few mega deals, and rising competition from foreign players.... The European IT and BPO service providers are facing rough weather. |
The Motley Fool
February 8, 2008
Anders Bylund |
EDS Feels Tedious IT outsourcing contractor EDS could go places, but it's not trying hard enough. |
Global Services
January 31, 2008
Rinku Tyagi |
Best Performing FAO Providers--2008 Winner WNS The FAO practice at WNS has more than doubled its revenues in the past year, with 4,500 people out of a total of 17,000 working in this group, makes WNS the best performing FAO provider. |
FAO Today
Mar/Apr 2008 |
What Happened to FAO Deals in 2007? Let's catch up with the top finance and accounting outsourcing deals of 2007 to see how they are going now. |
Global Services
June 16, 2007 |
Accenture: HRO Leader in Europe A recent study has crowned Accenture as Europe's top Human Resource Outsourcing service providers. The company signed 24% (with 48% of total contract value) of total outsourcing contracts. |
Global Services
February 1, 2008 |
The 2008 Global Services 100 Companies Meet the 100 best global service provider companies that made it to the Global Services 100 list in 2008. |
Global Services
January 2, 2008
Vidala & Ranjan |
BPO in China Good to Grow The IT outsourcing legacy of China has given the country's business process outsourcing industry a sound base to start from. |
Global Services
July 1, 2008
Imrana Khan |
The Case for Transformation Beyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing. |
HRO Today
June 2008 |
Ranking The Top Enterprise HRO Providers Who do you go to when you need a straight-up opinion about who are the top enterprise providers? HINT: the customer is always right. |
Global Services
January 31, 2008
Adyasha Sinha |
Best Performing BPO Providers--2008 Winner Genpact With growing employee strength, many new delivery centers and substantially low attrition rates, the year gone by was a good one for Genpact. |
BusinessWeek
February 28, 2005
Park & Greene |
EDS Turbocharges Its Teamwork Tight partnerships with a slew of tech biggies just might give EDS a shot at revival. |
Global Services
January 3, 2008
Khan & Bhambal |
Top Deals by Industries The global financial-services sector (including banking and insurance) signed 13 contracts worth a total value of $8.40 billion in 2007, according to a recent study |
The Motley Fool
March 26, 2004
Ben McClure |
EDS's Downside EDS gets bashed for all kinds of reasons. Expect even more bruises. |
Global Services
January 31, 2008 |
2008 Global Services 100 Survey: Findings The Global Services 100 list, drawn by Global Services and neoIT, now in its fourth year, has come to be seen by the customers as a route to bypass the RFI stage, and the rankings as a means to shortlist candidates for RFP. |
Global Services
June 27, 2008 |
May '08 Posts M&A Deals Worth $16 Billion Global IT and business process outsourcing firms have inked 34 M&A deals in May '08 where the acquirers, based in the U.S., dominated the market with maximum acquisitions. |
HRO Today
Dec 2007/Jan 2008
Andy Teng |
The Sound of Silence With the start of a new year the HRO market is reassessing outsourcing strategies and opportunities. Signs of a stronger 2008 are in the works. |
FAO Today
Nov/Dec 2007
Ross & Madden |
New Dynamics Emerging In the Mid-market FAO Landscape Outsourcing companies are increasingly seeking new business opportunities in what is called the "mid-market." |
Global Services
August 8, 2007 |
July's Biggest Outsourcing Deals The biggest outsourcing contract of the month was signed between AstraZeneca and IBM Global Services. |
Global Services
August 8, 2008 |
Gimme Shelter: The Human Resources Landscape in Hurricane Season Today, every industry is feeling the pinch due to lack of liquidity, margin pressure, low U.S. dollar exchange rates and accelerating inflation, led by energy costs. It is against this backdrop of competing trends that we need to measure some of the larger developments in HRO. |
FAO Today
Mar/Apr 2008
David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
HRO Today
Mar/Apr 2008
Andy Teng |
After Steep Declines Last Year, Will Big Deals Come Back in '08? With big signings nearly disappearing in 2007, is the HR outsourcing industry in trouble? |
The Motley Fool
August 6, 2007
Tom Taulli |
EDS in the Slow Lane It looks like competition is dragging growth at the IT giant. And if it is true that Indian rivals are making headway -- which seems reasonable -- then the slowness may continue for some time. Investors, take note. |
FAO Today
Jan/Feb 2008
Elliot Clark |
Baking the Dozen How a list ranking the top Enterprise Providers was compiled. |
The Motley Fool
October 19, 2006
Tom Taulli |
Wipro: Cheap Labor, Expensive Stock Wipro had a solid quarter, but the stock price still looks fully valued. |
BusinessWeek
August 7, 2006
Manjeet Kripalani |
Call Center? That's So 2004 Outsourcing shops are moving fast into higher-paying businesses |
Knowledge@Wharton
May 7, 2003 |
How Warburg Pincus Views Prospects and Perils in Outsourcing Deals What opportunities do private equity firms like Warburg Pincus see in the business process outsourcing business? What risks do venture capitalists weigh when making such investments? |
The Motley Fool
December 22, 2006
Tom Taulli |
Accenture's Awesome Accomplishments So long as the company continues to leverage its global platform and generate new bookings, the upcoming year should also be kind to shareholders. |
Global Services
October 9, 2007 |
Accenture: Customers' Favorite for FAO Sept. '07 has gone well for Accenture specially in the finance and accounting space. Customers like Microsoft and BT Group both selected Accenture to provide F&A and procurement services |
Global Services
June 16, 2007
Adyasha Sinha |
China's New ITO Hubs Outsourcing to Shanghai and Beijing is a given. Now the lesser-known cities of China are gearing up to claim a share of the IT outsourcing pie. Here are 10 such cities. |
BusinessWeek
April 26, 2004
Kripalani & Hamm |
Merger Fever Breaks Out In Bangalore IBM's $150 million purchase of Daksh eServices, the third-largest Indian call center and back-office service provider, may trigger a wave of acquisitions. |
Global Services
September 20, 2007
David L. Ross |
Captive Carve Outs As offshore captives succumb to pressures of increasing costs, high attrition, increasing scale and management control, many parents are selling them. Private-equity and global service providers emerge as potential suitors in the game. |
Bank Technology News
May 2007
Glen Fest |
IT Consulting: Capgemini Banking on Renewed Cred The bank's comeback strategy relies on building bank clients. |
