| Similar Articles |
|---|
 |
Knowledge@Wharton
May 7, 2003 |
How Warburg Pincus Views Prospects and Perils in Outsourcing Deals What opportunities do private equity firms like Warburg Pincus see in the business process outsourcing business? What risks do venture capitalists weigh when making such investments?   |
IEEE Spectrum
September 2007
Seema Singh |
Indian Start-ups Lure Silicon Valley Cash Tech giants invest in Bollywood, e-government, and more. |
Global Services
September 30, 2008
Imrana Khan |
Staff Turnover in Indian BPOs Surge to Record High The $11 billion Indian Business Process Outsourcing industry - slated to reach $30 billion by 2012 and which employs over 700,000 people - has become a monster to manage. |
Entrepreneur
February 2009
Carol Tice |
European VC Firms Investing in U.S. The VC community overseas is smaller than the U.S., but it is looking for U.S.-based companies. |
BusinessWeek
April 26, 2004
Kripalani & Hamm |
Merger Fever Breaks Out In Bangalore IBM's $150 million purchase of Daksh eServices, the third-largest Indian call center and back-office service provider, may trigger a wave of acquisitions. |
Global Services
June 10, 2008
Shyamanuja Das |
Outsourcing to India: 1998 Vs. 2008 If you want to offshore to India for the same reasons some of your peers did in 1998, then do so at your own risk. |
Global Services
January 2, 2008
Vidala & Ranjan |
BPO in China Good to Grow The IT outsourcing legacy of China has given the country's business process outsourcing industry a sound base to start from. |
Fast Company
December 2004
Alan Deutschman |
Offshoring Creativity As new funding fuels innovation, Silicon Valley venture capital insiders see India and China ultimately eclipsing America as technology markets -- with local companies dominating. |
Global Services
September 3, 2008
Imrana Khan |
Indian Domestic Outsourcing Market on an Uptick The Indian domestic BPO market, which presently stands at $1.41 billion mark, is likely to increase by 35 percent to $5.38 billion by 2012, according to a recently released study by ValueNotes, a business intelligence and research firm |
Knowledge@Wharton
December 18, 2002 |
What Works, What Doesn't Lessons from two companies that outsource back-office tasks |
| Knowledge@Wharton |
"Our Agenda is to be Mr. Asia" Manish Sabharwal, managing director of India Life Hewitt, spoke recently about the challenges of managing an organization with some 400 clients spanning 12 locations in the Asia-Pacific region and on his strategy for growing India Life Hewitt. |
Knowledge@Wharton
June 18, 2003 |
The Little Start-up That Could A conversation with Raman Roy, father of Indian BPO -- Part 2 |
Bank Technology News
November 2005 |
Follow VCs' Money...All the Way To India And China In the venture capital community, growing emphasis is being placed on where entrepreneurism is headed: out of the United States and to China and India. |
Global Services
September 30, 2008
Phil Fersht |
China's Challenges to Develop a Global BPO Capability China is moving fast into BPO to establish its domain and thereby pose a challenge to India, the Philippines and Latin America. Will China make it there? |
FAO Today
Jan/Feb 2008 |
The Baker's Dozen: Enterprise Whether it's service scope, deal size, or customer satisfaction, these players in the FAO space all turned in outstanding performances for 2007. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
BusinessWeek
June 20, 2005 |
A Change Of The Guard At India's Wipro BPO The resignation of Chief Executive Raman Roy on June 6 sent a tremor through India's back office and call center outsourcer, Wipro BPO. |
The Motley Fool
August 25, 2005 |
Venture Capitalists They're not in the news as much, but they're still around -- and important. |
Global Services
August 27, 2007
Imrana Khan |
BPO is a Career in the Philippines BPO workers in the Philippines are less likely to leave their jobs than their counterparts in India or China. This is one of the several reasons for the growth in the industry there. |
Global Services
January 31, 2008 |
2008 Global Services 100 Survey: Findings The Global Services 100 list, drawn by Global Services and neoIT, now in its fourth year, has come to be seen by the customers as a route to bypass the RFI stage, and the rankings as a means to shortlist candidates for RFP. |
Global Services
September 30, 2008
Namita Goel |
Top 10 Indian BPOs Analysis on the Top 10 Indian BPOs and what worked well for them in the past financial year. |
Global Services
November 29, 2007 |
The Future of Investment Either directly or indirectly through its portfolio companies, PE firms will widen the geographical scope of their search for investment in this sector. At the same time, in India, the leader in the IT and BPO space, such an investment is likely to be at an all-time high. |
Inc.
November 2006
Max Chafkin |
Why Investors Are Suddenly So Secretive Why venture capitalists are increasingly choosing to keep their latest deals under wraps. |
BusinessWeek
August 7, 2006
Manjeet Kripalani |
Call Center? That's So 2004 Outsourcing shops are moving fast into higher-paying businesses |
Wall Street & Technology
November 29, 2004
Jim Middlemiss |
Riga to Manila to Mumbai More Wall Street firms are considering offshore outsourcing than ever before - and their choices are growing by the minute. |
HBS Working Knowledge
June 5, 2006
Julia Hanna |
India Arrives on the Global Stage With so much good economic news coming out of India, there are concern that the country could be overvalued, or even headed for a crash. Yet most believe such a downturn, if and when it does come, will be cyclical. |
FAO Today
Mar/Apr 2008 |
What Happened to FAO Deals in 2007? Let's catch up with the top finance and accounting outsourcing deals of 2007 to see how they are going now. |
Bank Systems & Technology
August 1, 2007
Nancy Feig |
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. |
CIO
July 1, 2004
John Ribeiro |
Indian Election Shakes Markets The nation's IT industry leaders insist leftward political shift won't hurt them |
Global Services
April 29, 2008
Verma & Vashistha |
Global SMEs on an Acquisition Spree Unlike Feb. '08, when most acquirers were large firms, the month of March saw most deals done by small and medium enterprises. The acquisitions were mostly in the areas of engineering services, BPO, knowledge-process outsourcing, IT consulting, software and IT services. |
Insurance & Technology
August 26, 2010
Nathan Golia |
TriZetto Acquires BPO Company Tela Sourcing The company cited healthcare reform as a driver in its strategic decision to acquire Tela, which specializes in that industry segment. |
CRM
November 25, 2003
David Myron |
BPO News Roundup A report cautions companies on BPO (business process outsourcing) pitfalls... ICICI OneSource announced its intention to acquire FirstRing... A report taps Nuance as the worldwide speech-software maret-share leader... |
Entrepreneur
August 2008
Carol Tice |
On the Horizon The economy may be down, but the expansion capital outlook remains positive in 2008. |
Global Services
May 3, 2007
Imrana Khan |
Expensive Health-care Boosts Offshoring A recent study says that in India the share of BPO revenue from health-care offshoring will reach $410 million by 2010, due to rising health-care costs in the U.S. |
Global Services
October 9, 2007 |
Accenture: Customers' Favorite for FAO Sept. '07 has gone well for Accenture specially in the finance and accounting space. Customers like Microsoft and BT Group both selected Accenture to provide F&A and procurement services |
The Motley Fool
November 30, 2009
Jennifer Schonberger |
The Outlook for Outsourcing in India As the global business landscape shifts and the outsourcing industry evolves, how much will it continue to contribute to India's rapid-fire growth? |
FAO Today
Mar/Apr 2008
David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
CFO
June 1, 2004
Justin Wood |
The View from the East India's upstart IT-services firms face their own challenges from their giant rivals in the West. |
BusinessWeek
December 2, 2010
Mehul Srivastava |
Philippine Call Centers Overtake India Its young workforce, well trained in English, is luring call center operations from Bangalore and Guragon. |
The Motley Fool
March 30, 2007 |
Fast Pitch: Infosys Investors, here is a quick summary of India's IT outsourcing expert. |
Global Services
May 27, 2007
Fersht & Sappenfield |
F&A BPO: Beyond Labor Arbitrage While traditionally it has not been easy to convince CFOs of the business benefits of Finance and Accounting BPO, the effectiveness of some early deployments has boosted their confidence. |
BusinessWeek
December 8, 2003
Kripalani & Engardio |
The Rise Of India Growth is only just starting, but the country's brainpower is already reshaping Corporate America |
IEEE Spectrum
April 2005
Stuck & Weingarten |
How Venture Capital Thwarts Innovation The tech bubble saw an explosion of VC-funded start-ups, but has more funding brought more innovation or less? You may be shocked, as they were, by what these researchers found. |
Global Services
July 27, 2007
Amrita Singh |
Tax Relief for Captive BPOs in India The Supreme Court of India ruled last month that American investment bank Morgan Stanley would not have to pay tax in India on global income earned from transactions at its captive back-office unit. |
Global Services
October 23, 2008
Phil Fersht |
Will The U.S. Turn Into a Competitive Sourcing Location? The next President will have an impact on the U.S.'s potential as a sourcing location. So, is the U.S. in a position to step up as a serious BPO or ITO location? |
Insurance & Technology
August 6, 2008
Chris Murphy |
BPO Continues to Evolve Knowledge process outsourcing, or KPO -- in which service providers take over high-level tasks requiring professional judgment and industry experience -- looks to be the next frontier for the outsourcing industry. |
Global Services
December 1, 2008
Nishant Verma |
Average M&A Size Continues to Plunge Further In Oct. '08, firms slated over 54 acquisitions for a total deal value of over $1.63 billion as against 59 transactions making up for $2.1 billion in the previous month. |
FAO Today
Nov/Dec 2007
Rachael Stormonth |
Are Vendors Contributing To the Slowdown in New Procurement BPO? Mismatches between buy-side requirements and vendors' services and capabilities prove challenging. |
The Motley Fool
July 23, 2008
Kristin Graham |
Is India's Miracle Over? It's been just 16 years since India opened its economic borders to the world -- and the country's transformation has been staggering. The country's amazing growth is just beginning. |
Wall Street & Technology
May 15, 2006 |
I Want My BPO According to a recent survey, 53.8% of participants -- slightly more than half of whom represented financial services companies -- indicated that business process outsourcing has met or exceeded their firms' expectations. |
