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HRO Today Jul/Aug 2008 Andy Teng	Engineering HR Service Innovation In Kimberly-Clark's ambitious efforts to transform HR through outsourcing, the company is counting on the research-disciplined mind of Edwin Garcia to guide implementation.
HRO Today Mar/Apr 2008 Andy Teng	The European Market Update Taking on HR outsourcing in a more measured way than North American counterparts, European HR leaders seem careful to make their outsourcing effort a more successful experience.
HRO Today September 2008 Anne Schumann	Dousing the Burning Platform When Hercules faced the retirement of its existing SAP system, it turned to an external solution.
HRO Today Jan/Feb 2008 Kerry Ann Vales	Seven Trends Driving a Career in HRO Why are HR professionals turning to opportunities in the outsourcing field? Opportunity to learn a broad array of skills and build client relationships are among key considerations for workers.
HRO Today June 2008 Russ Banham	Mid-market Momentum Where can mid-market buyers turn for information about the right HR outsourcing solution for them? For the longest time, nowhere. But all that's about to change.
HRO Today Mar/Apr 2008 Andy Teng	HRO Chip Shot Not many outsourcing engagements go as smoothly as the one NXP Semiconductors has with Ceridian, especially when they include end-to-end HR and recruitment process outsourcing services.
HRO Today Mar/Apr 2008 Andy Teng	After Steep Declines Last Year, Will Big Deals Come Back in '08? With big signings nearly disappearing in 2007, is the HR outsourcing industry in trouble?
HRO Today Mar/Apr 2008 Andy Teng	Beyond Payroll: Buyers Seek Greater Value Attracted by lower prices and more robust technology, buyers who once outsourced payroll only are now embracing a cornucopia of services from their providers.
HRO Today Mar/Apr 2008	HRO's Main Event Takes Center Stage in the Big Apple The Sixth Annual HR Outsourcing World Conference will be held in New York City April 15 - 17. Expect strong attendance from buyers and providers alike.
HRO Today May 2008 Russ Banham	Slow Going With Uncle Sam Whether on a state or federal level, interest in outsourcing human resource functions is growing. Buoyed by a desire to upgrade services and fears of a tax revenue shortfall, government agencies are taking another look at HR outsourcing.
CFO February 22, 2005 Anne Stuart	Same Caller, New Message Farming out HR has yet to yield the promised savings. So why haven't CFOs hung up on outsourcers?
HRO Europe Oct/Nov 2007 Andy Teng	Shared Services: Training Wheels for First-time Outsourcing Adopters? Should companies engage in shared services before they outsource? While some report better results with this intermediate step, others say it's not a necessity to achieving great HRO implementation.
CFO February 15, 2006 John P. Mello	Going All Out As the costs of managing HR departments rise, more companies are outsourcing the bulk of services to one-stop shops.
HRO Today June 2008	Ranking The Top Enterprise HRO Providers Who do you go to when you need a straight-up opinion about who are the top enterprise providers? HINT: the customer is always right.
Global Services August 8, 2008	Gimme Shelter: The Human Resources Landscape in Hurricane Season Today, every industry is feeling the pinch due to lack of liquidity, margin pressure, low U.S. dollar exchange rates and accelerating inflation, led by energy costs. It is against this backdrop of competing trends that we need to measure some of the larger developments in HRO.
HRO Today Dec 2007/Jan 2008 Neil McEwen	The HRO Provider's Dilemma In determining whether they take on a deal, HR outsourcing vendors should examine the motivation, complexity, and will power of their clients.
HRO Today June 2008 Andy Teng	Gauging Buyer Satisfaction Nearly 10 years after the HRO industry first began, quality of service delivery is stabilizing. But can the market elevate its game to truly keep customers happy?
HRO Today Dec 2007/Jan 2008 Lowell Williams	Entering a New Era in HRO Approaching 2010, globalization continues just as the quest for quality does. Buyers now turn their focus on service delivery as they once did on cost savings.
HRO Today September 2008 Jolie Newman	HRO Mid-market: Segment in Transition Although still maturing, the mid-market offers challenges and opportunities for buyers and providers alike.
HRO Today Mar/Apr 2008 Hugh McDonald	Is HR a Contender? A word to the wise: Every duty that HR managers perform can and often should be performed by general managers. Having implemented a multimillion-dollar HR BPO deal, the author reflects on an era in which organizations increasingly rely on external workers.
HRO Today Jan/Feb 2008 Andy Teng	Hewitt Rising? As head of the company's enterprise HR outsourcing business, Jay Rising is charged with turning around the fortunes of this profits-challenged unit.
CFO February 22, 2005 Scott Leibs	This Time, It's Strategic Technology has streamlined the human-resources department. Can it be pushed to do more?
HRO Europe Oct/Nov 2007	HRO World Europe 2007 Conference Preview In a red-hot market, you can be sure that HR leaders will be out in droves to hear about the latest developments in HR outsourcing. Brussels' landmark Conrad Hotel once again serves as host of Europe's most important outsourcing conference.
HRO Europe Oct/Nov 2007 Russ Banham	Philips' Payroll Going Dutch When Electronics Giant Philips decided it was time to outsource, it ignored globalization trends and chose a solution close to home. Here's the story why sometimes it's better to buy local.
CFO August 1, 2003 Lori Calabro	Under One Roof Rather than invest in technology, more firms are outsourcing HR -- sometimes with one provider.
HRO Today September 2008 Jolie Newman	Hitting the Ground Running In helping one of the HRO leaders stay ahead of competitors, ADP's Hogan is also helping the entire market mature more quickly.
HRO Today Mar/Apr 2008 Neil McEwen	Energizing the HRO Marketplace As multi-process HRO struggles during a lull in the market, providers need to figure out how to instill confidence into potential clients. Now is not the time for caution.
HRO Today Mar/Apr 2008 Kerry Ann Vales	Compliance Outsourcing Gaining New Ground in HRO Contracts In a world of changing regulations, employers are increasingly looking to service providers to help ensure they meet all applicable mandates. Expect more contracts, especially mid-market ones, to tack on compliance as part of the service delivery.
Entrepreneur October 2007 Mark Henricks	Punch the Clock Free up some time with HR software.
HRO Today Jul/Aug 2008 Matt DeLuca	Would You Trust an HRIS for 50 Cents per Employee per Month? Leverage the lessons you might learn from industry functions, and you might discover better HR solutions in the market.
HRO Europe Oct/Nov 2007 Atul Vashistha	How Will a Futurized Corporation Transform Your HR Services? Virtual HR is on the way. But don't panic: Even with companies increasingly turning to outsourcing to improve service and reduce costs, the futurized organization will rely on a mix of in-house and external solutions.
HRO Europe Oct/Nov 2007 Andy Teng	Editor's Note: How to Avoid Getting Whacked by a Fast-evolving Outsourcing Market Think you know all there is to know about HRO? Before you proclaim yourself a `wise guy,' here are two disparate trends you should consider So you don't get blindsided In a market that's rapidly changing.
HRO Today June 2008 Andy Teng	A Man of Many Hats This year's Human Resource Outsourcing Association's Man of the Year, EquaTerra's Lowell Williams, offers up thoughts about HR's evolving needs, the looming talent crisis.
HRO Today September 2008 Paul Davies	HRO's Necessary Overhead Investing in more administrative resources seems counter-intuitive to the idea of outsourcing, but facts are that HR is not well-prepared to handle some aspects of the deal.
CIO August 15, 2005 Galen Gruman	Strategic HR Integration Savvy CIOs can find ROI opportunities in connecting disparate HR systems into a cohesive whole
HRO Today Jan/Feb 2008 Andy Teng	Adoption of Self-Service Grows Despite Employers' Concerns To really leverage all the benefits that self-service offers, employees must not be allowed to lean on HR for services they can obtain via the web.
HRO Today April 2008	2008 HROA Awards Preview Take a look at the nominees for this year's most sought-after Human Resources Outsourcing Association prizes.
HRO Today April 2008 Andersen & DeFidelto	The View of Enterprise Buyers As the organization representing the industry's largest HR outsourcing buyers, the Buyers Group provides "the voice of the buyer" to those contemplating outsourcing, as well as to providers.
HRO Today April 2008 Beacham & Mindrum	High-Performance Talent Management: Driving Business Value from HR and HRO Taking a holistic approach to developing and managing talent can help your organization drive better business results from your HR and learning outsourcing program.
HRO Today Dec 2007/Jan 2008 Straub et al.	Keeping Global HRO Global In a market where HR outsourcing projects continue to grow in size, comprehending all of the complexities associated with a global project is critical.
CFO July 15, 2009 Josh Hyatt	The Metric System CFOs who want better workforce analytics should be prepared to put more "R" in "HR."
HRO Today Dec 2007/Jan 2008 Andy Teng	The Sound of Silence With the start of a new year the HRO market is reassessing outsourcing strategies and opportunities. Signs of a stronger 2008 are in the works.
HRO Today April 2008 Andy Teng	Leading the Charge Into a New Era As chairman of HR Business Process Outsourcing Buyers Group, the most important organization in the HR outsourcing industry, LeAnne Andersen is helping the industry mature in a way that serves employers and providers alike in a rapidly evolving marketplace.
HBS Working Knowledge June 20, 2005 Ulrich & Brockbank	HR's New Mandate: Be a Strategic Player In the last decade, HR professionals have worked to become business partners and to align their work with business strategies.
HRO Today June 2008 Monica Barron	Europe: a Market on the Move No longer laggards in the market, EU members show they've grown serious about outsourcing. Expect this region to report higher rates of growth than anywhere else on earth.
HRO Today Dec 2007/Jan 2008	2008 HRO Superstars What does it take to become a Superstar in the HR outsourcing field? Read on to see.
eCFO December 2000 Esther Shein	HR Software: Requiem for a Paperweight A new wave of Web-enabled software helps companies to streamline HR services--and size up worker skills...
CIO August 27, 2013 Stephanie Overby	HR Departments Invaded By Data Scientists Leading HR departments are turning to 'talent analytics' for a wide range of staffing issues, including screening new hires, figuring out who should get promoted, efficiently staffing new projects, uncovering the characteristics of high-performing individuals or teams, and even predicting who's likely to head out the door.
HRO Today Mar/Apr 2008 Andy Teng	Admiring the Business Model If political leaders were as fiscally responsible as the buyers of HR outsourcing, we might be able to avoid bankrupting future generations of Americans.
Fast Company August 2005 Keith H. Hammonds	Why We Hate HR In a knowledge economy, companies with the best talent win. And finding, nurturing, and developing that talent should be one of the most important tasks in a corporation. So why does human resources do such a bad job -- and how can we fix it?