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CIO
August 28, 2013
Maryfran Johnson |
CIOs Play Vital Role in the Emerging Science of Talent Analytics As 'social sensing' analytics give HR departments reams of new employee data, IT partnerships are a key ingredient for success.   |
CIO
April 28, 2014
Stephanie Overby |
Analytics Give HR an Early Warning System Payroll processor ADP deployed predictive analytics internally to improve HR decision-making, identify future talent gaps and reduce attrition, says CIO Mike Capone. |
CFO
February 22, 2005
Scott Leibs |
This Time, It's Strategic Technology has streamlined the human-resources department. Can it be pushed to do more? |
HRO Today
Mar/Apr 2008
Hugh McDonald |
Is HR a Contender? A word to the wise: Every duty that HR managers perform can and often should be performed by general managers. Having implemented a multimillion-dollar HR BPO deal, the author reflects on an era in which organizations increasingly rely on external workers. |
HRO Today
April 2008
Beacham & Mindrum |
High-Performance Talent Management: Driving Business Value from HR and HRO Taking a holistic approach to developing and managing talent can help your organization drive better business results from your HR and learning outsourcing program. |
eCFO
December 2000
Esther Shein |
HR Software: Requiem for a Paperweight A new wave of Web-enabled software helps companies to streamline HR services--and size up worker skills... |
CFO
February 15, 2006
Craig Schneider |
The New Human-Capital Metrics A sophisticated crop of measurement tools could take the guesswork out of human-resources management. |
CFO
July 15, 2009
Josh Hyatt |
The Metric System CFOs who want better workforce analytics should be prepared to put more "R" in "HR." |
HRO Today
September 2008
Andy Teng |
Talent Management Programs Catch Up Through Tech Innovation With suites of offerings in the marketplace, HR organizations may find the task of managing talent easier and more valuable than ever. |
CFO
June 16, 2003
Peter Krass |
Precious Resources Technology is already reshaping the human-resources function, mostly through cost-cutting. Some say it can do more. |
Fast Company
August 2005
Keith H. Hammonds |
Why We Hate HR In a knowledge economy, companies with the best talent win. And finding, nurturing, and developing that talent should be one of the most important tasks in a corporation. So why does human resources do such a bad job -- and how can we fix it? |
Fast Company
November 2000
Amy Wilson |
Human Resources In an economy that's built on ideas, winning companies are built on talent -- which makes human resources one of the most critical functions in any company. At least, that's what you'd think, right? |
CIO
August 15, 2005
Galen Gruman |
Strategic HR Integration Savvy CIOs can find ROI opportunities in connecting disparate HR systems into a cohesive whole |
HBS Working Knowledge
June 20, 2005
Ulrich & Brockbank |
HR's New Mandate: Be a Strategic Player In the last decade, HR professionals have worked to become business partners and to align their work with business strategies. |
HRO Today
Jul/Aug 2008
Andy Teng |
Engineering HR Service Innovation In Kimberly-Clark's ambitious efforts to transform HR through outsourcing, the company is counting on the research-disciplined mind of Edwin Garcia to guide implementation. |
HRO Today
April 2008 |
SaaS Update: The Best in SaaS Let's take a look at some of the leading Software as a Service providers in the HR marketplace. |
Global Services
October 2, 2008
Schweyer & Marzulli |
Placing Talent at the Center of Integrated Talent Management For effective Talent Management (TM), integrated talent management solution platform is required. An employee-centric mindset too is necessary; one that makes talent a partner in the lifecycle. But is that followed in organizations? |
Commercial Investment Real Estate
Mar/Apr 2015
David Kollmorgen |
Big Data What does it mean for corporate commercial real estate users? |
HRO Today
June 2008 |
Ranking The Top Enterprise HRO Providers Who do you go to when you need a straight-up opinion about who are the top enterprise providers? HINT: the customer is always right. |
CRM
April 2014
Leonard Klie |
3 Reasons to Boost Your Contact Center's Strategic Value Today's solutions are lower in cost, offer predictive capabilities, and require less technical know-how to operate. |
HRO Today
April 2008
Russ Banham |
HRO on the Front Burner Rather than put off its human resource outsourcing program during its massive acquisition of Maytag in 2006, Whirlpool plowed ahead with its transformational efforts. Two years later, the company is reaping the rewards. |
CFO
May 1, 2011
Kim Girard |
A Talent for Talent The newest talent-management software can help companies conquer some long-standing workforce-management challenges. |
Global Services
September 20, 2007
Blackman & Schweyer |
HR Failing to Prioritize Talent Mgmt. HR is not in sync with organizations' drive toward globalization -- the function is involved in less than one-third of global talent initiatives. Worse, it seems relatively unconcerned about the need for finding talent with global management skills. |
Global Services
September 16, 2008
Allan Schweyer |
The Powerful Link Between Talent Management & Biz Performance Outsourcing works with talent; its a reality. But how does one ensure that customers talent-management systems and processes in outsourcing are properly administered and effectively supported to increase employee and business productivity and performance? |
Global Services
August 14, 2008
Mehra & Singh |
A Comprehensive Talent Strategy for Services Outsourcing Outsourced service operations in India, China, and other developing countries face a war for talent that will ultimately determine their competitiveness. Win this war by pursuing a comprehensive talent-management strategy. |
HRO Today
Jan/Feb 2008
Kerry Ann Vales |
Seven Trends Driving a Career in HRO Why are HR professionals turning to opportunities in the outsourcing field? Opportunity to learn a broad array of skills and build client relationships are among key considerations for workers. |
CFO
April 1, 2005
Joseph McCafferty |
A Human Inventory New software can help companies map their corporate DNA, making information available to managers such as the specific capabilities of each worker, including job experiences, areas of expertise, education and training histories. |
HRO Today
September 2008
Andy Teng |
Analytics and Reporting Key In Recruitment Technology Not just about cost and time to fill, the second generation of applicant tracking systems offers meaningful data and powerful integration. |
Fast Company
October 2005 |
Feedback A sampling of the most thoughtful letters both for and against the recent article "Why We Hate HR." |
CFO
February 15, 2006
Megan Santosus |
By Popular Demand Why buy HR applications when you can rent them? Human resources, for once, leads rather than lags a technological advancement. |
CRM
December 2014
Leonard Klie |
5 Hot Customer Service Technologies The latest innovations add a sense of immediacy to customer interactions. |
HRO Today
April 2008 |
2008 HROA Awards Preview Take a look at the nominees for this year's most sought-after Human Resources Outsourcing Association prizes. |
CRM
July 2015
Maria Minsker |
Great Customer Experience Starts with the Right Corporate Culture Engaged employees make for more satisfied customers |
CRM
February 2004
Martin Schneider |
Get Smart! Enterprises are relying more and more on analytics to derive added value from their CRM systems. Here are the latest trends and hot analytics tools giving organizations better insight into their businesses. |
CIO
July 30, 2014
Stephanie Overby |
CIO 100 Winners Turn Analytics Into Money-Making New Products GE Capital, Procter & Gamble and other winners of our annual CIO 100 awards say big data brings IT a chance to break new ground in generating revenue and improving customer experience. |
HRO Today
June 2008
Andy Teng |
Performance Management: Pay Pains: Tackling Compensation Planning During economic uncertainty, HR organizations can still look to the market for intelligent tools and up-to-date data to help guide their efforts. |
CFO
August 1, 2003
Lori Calabro |
Under One Roof Rather than invest in technology, more firms are outsourcing HR -- sometimes with one provider. |
CFO
Scott Leibs |
Fewer Humans, More Resources Human-resource departments leverage e-HR technology for bigger savings... keeping track of incentive comp with ICM software... time-and-attendance system uses eyeprints, saves on back end... |
CIO
October 31, 2011 |
Encouraging Users to Embrace Big Business Data CIOs are bringing non-IT staff into the information worker's world. |
HRO Today
Jan/Feb 2008
Andy Teng |
Bolstering Talent Management With Robust Technology Tools In their desire to better manage human capital, HR leaders can expect a myriad of integrated offerings -- and some market confusion -- in the near future. |
HRO Today
Jan/Feb 2008
Synco Jonkeren |
A Way with Words: Integration Regardless if your native tongue is English, German, or even Pig Latin, the language that all HR organizations want to speak is data integration. |
CFO
February 22, 2005
Scott Leibs |
Any Storm in a Portal? Portals have been a godsend to HR departments, but behind the scenes, they can create plenty of chaos. |
CRM
January 2012
Donna Fluss |
Speech Analytics in the Voice of the Customer Era A valuable application increases its role. |
CRM
August 23, 2013
Hertz et al. |
How Financial Institutions Can Benefit from Predictive Analytics Four ways to drive revenue and improve retention. |
HRO Today
Mar/Apr 2008
Andy Teng |
HRO Chip Shot Not many outsourcing engagements go as smoothly as the one NXP Semiconductors has with Ceridian, especially when they include end-to-end HR and recruitment process outsourcing services. |
Insurance & Technology
February 10, 2009
Anthony O'Donnell |
Business Intelligence Makes Insurers More-Competitive Risk Managers For most insurers, business intelligence means point solutions at best. But those carriers that weave analytics into the fabric of their organizations are equipped to drive more precision in pricing and greater profitability to the bottom line. |
Global Services
June 24, 2007 |
Has HR Really Changed? Until recently, HR professionals could not dream of corner offices, their careers headed toward cul-de-sacs. Now, as lack of talent looms as amongst the top problems facing businesses, CEOs are increasingly focusing on talent management as priority. |
Insurance & Technology
April 13, 2009
Anthony O'Donnell |
Insurance CIOs Must Focus on Retaining Top Talent During Downturn In rough economic times, top-tier IT professionals remain the most mobile. Insurers that can afford to should aim at beefing up their organizations; all CIOs need to work harder to hold onto the quality people they already have on staff. |
Bank Technology News
December 2009
Rebecca Sausner |
BNY Mellon's Talent Toolkit BNY Mellon's newly-appointed global head of talent strategy is responsible for a massive technology project to create a global architecture to serve its global talent development strategy, layering several niche tools on top of the bank's PeopleSoft HR system. |
CRM
April 2015
Maria Minsker |
Predictive and Prescriptive Analytics Peek into the Future A symbiotic relationship is key to a successful business intelligence ecosystem. |
