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HRO Today Mar/Apr 2008 Andy Teng	Beyond Payroll: Buyers Seek Greater Value Attracted by lower prices and more robust technology, buyers who once outsourced payroll only are now embracing a cornucopia of services from their providers.
Entrepreneur October 2007 Mark Henricks	Punch the Clock Free up some time with HR software.
Inc. March 2008 Taylor Mallory	May I Handle That for You? Companies that will take payroll - and the rest of the HR department - off your plate.
HRO Today September 2008 Anne Schumann	Dousing the Burning Platform When Hercules faced the retirement of its existing SAP system, it turned to an external solution.
HRO Today April 2008 Russ Banham	HRO on the Front Burner Rather than put off its human resource outsourcing program during its massive acquisition of Maytag in 2006, Whirlpool plowed ahead with its transformational efforts. Two years later, the company is reaping the rewards.
CIO August 15, 2005 Galen Gruman	Strategic HR Integration Savvy CIOs can find ROI opportunities in connecting disparate HR systems into a cohesive whole
CRM June 2012 Leonard Klie	Modern Medicine: A Marketing Headache When it comes to customer self-service, the medical industry is far ahead of many other verticals in its use of technology, but customer use of those options is still far from prevalent.
Bank Systems & Technology January 13, 2004 Kristi Nelson	Human Resources Outsourcing Is Alive and Well at CIBC EDS provides 37,000 CIBC employees with online, self-service HR.
HRO Today Jul/Aug 2008 Andy Teng	Engineering HR Service Innovation In Kimberly-Clark's ambitious efforts to transform HR through outsourcing, the company is counting on the research-disciplined mind of Edwin Garcia to guide implementation.
IndustryWeek November 1, 2002 Doug Bartholomew	Let Them Serve Themselves Manufacturers are getting into self-service -- for both employees and customers -- in a big way.
HRO Europe Oct/Nov 2007 Atul Vashistha	How Will a Futurized Corporation Transform Your HR Services? Virtual HR is on the way. But don't panic: Even with companies increasingly turning to outsourcing to improve service and reduce costs, the futurized organization will rely on a mix of in-house and external solutions.
Inc. November 21, 2002 Rebecca Sullivan	Power Up the Payroll Process Paymaxx's on-line payroll service, PowerPayroll, streamlines the payroll process for small-business owners.
HRO Today Mar/Apr 2008 Andy Teng	When Outsourced Payroll Isn't Enough Grill Concepts needed a payroll department without putting one on the payroll. A partnership of two providers became the perfect solution.
HRO Today Mar/Apr 2008 Kerry Ann Vales	Compliance Outsourcing Gaining New Ground in HRO Contracts In a world of changing regulations, employers are increasingly looking to service providers to help ensure they meet all applicable mandates. Expect more contracts, especially mid-market ones, to tack on compliance as part of the service delivery.
HRO Today Jul/Aug 2008 Matt DeLuca	Would You Trust an HRIS for 50 Cents per Employee per Month? Leverage the lessons you might learn from industry functions, and you might discover better HR solutions in the market.
Insurance & Technology April 2, 2004 Anthony O'Donnell	WellPoint Grows with PeopleSoft Self-service functionality and centralized HR services help the health insurer navigate the challenges of its aggressive growth strategy cost-effectively.
CFO August 1, 2003 Lori Calabro	Under One Roof Rather than invest in technology, more firms are outsourcing HR -- sometimes with one provider.
HRO Today Mar/Apr 2008 Andy Teng	Admiring the Business Model If political leaders were as fiscally responsible as the buyers of HR outsourcing, we might be able to avoid bankrupting future generations of Americans.
HRO Today June 2008	Ranking The Top Enterprise HRO Providers Who do you go to when you need a straight-up opinion about who are the top enterprise providers? HINT: the customer is always right.
HRO Today Mar/Apr 2008 Andy Teng	HRO Chip Shot Not many outsourcing engagements go as smoothly as the one NXP Semiconductors has with Ceridian, especially when they include end-to-end HR and recruitment process outsourcing services.
CFO November 1, 2011 David McCann	Why Your Best Employees Want Out It's because they're stressed, a factor to which employers seem somewhat oblivious.
CFO February 22, 2005 Anne Stuart	Same Caller, New Message Farming out HR has yet to yield the promised savings. So why haven't CFOs hung up on outsourcers?
Job Journal October 12, 2008 Michael Kinsman	Career Pros: Benefits a Big Deal at Small Firms When it comes to perks, smaller employers need to think big.
Bank Systems & Technology March 29, 2006 Phil Britt	Help Those Who Help Themselves Customer expectations are raising the bar for bank self-service.
CRM May 2004 Barton Goldenberg	Customer Self-Service: Are You Ready? A new generation of customers want service on their terms. Here are five self-service stragies.
CFO June 16, 2003 Peter Krass	Precious Resources Technology is already reshaping the human-resources function, mostly through cost-cutting. Some say it can do more.
HRO Today Mar/Apr 2008 Hugh McDonald	Is HR a Contender? A word to the wise: Every duty that HR managers perform can and often should be performed by general managers. Having implemented a multimillion-dollar HR BPO deal, the author reflects on an era in which organizations increasingly rely on external workers.
HRO Today September 2008 Andy Teng	Talent Management Programs Catch Up Through Tech Innovation With suites of offerings in the marketplace, HR organizations may find the task of managing talent easier and more valuable than ever.
HRO Today June 2008 Andy Teng	Performance Management: Pay Pains: Tackling Compensation Planning During economic uncertainty, HR organizations can still look to the market for intelligent tools and up-to-date data to help guide their efforts.
CFO February 22, 2005 Scott Leibs	Any Storm in a Portal? Portals have been a godsend to HR departments, but behind the scenes, they can create plenty of chaos.
CFO February 22, 2005 Scott Leibs	This Time, It's Strategic Technology has streamlined the human-resources department. Can it be pushed to do more?
CIO May 7, 2009 Jarina D'Auria	Data Integration Helps Shipbuilder Trim Costs Aker Philadelphia Shipyard wanted an integrated system to lower HR and payroll costs.
eCFO December 2000 Esther Shein	HR Software: Requiem for a Paperweight A new wave of Web-enabled software helps companies to streamline HR services--and size up worker skills...
HRO Today June 2008 Russ Banham	Mid-market Momentum Where can mid-market buyers turn for information about the right HR outsourcing solution for them? For the longest time, nowhere. But all that's about to change.
HRO Today May 2008 Russ Banham	Slow Going With Uncle Sam Whether on a state or federal level, interest in outsourcing human resource functions is growing. Buoyed by a desire to upgrade services and fears of a tax revenue shortfall, government agencies are taking another look at HR outsourcing.
CIO April 28, 2014 Stephanie Overby	Analytics Give HR an Early Warning System Payroll processor ADP deployed predictive analytics internally to improve HR decision-making, identify future talent gaps and reduce attrition, says CIO Mike Capone.
Managed Care June 2007	Employers Gear up for More Employee Health Management Employers have a clear interest in expanding initiatives to help workers manage their personal health effectively, according to a survey.
CRM April 1, 2005 Coreen Bailor	Self-Service Satisfaction More customers are adopting Web self-service, but not all customers are satisfied.
The Motley Fool May 1, 2007 Nathan Parmelee	ADP's All About Cash Investors, the country's largest payroll services company doesn't seem to have missed a beat. Automatic Data Processing released its third-quarter earnings, and they're pretty impressive.
HRO Today Mar/Apr 2008 Andy Teng	After Steep Declines Last Year, Will Big Deals Come Back in '08? With big signings nearly disappearing in 2007, is the HR outsourcing industry in trouble?
HRO Today Jul/Aug 2008 Andy Teng	Department Benefits: Adopting TBO a Step at a Time Kimberly-Clark soaks in the benefits of outsourcing to one vendor for all of its benefits administration needs.
HRO Today Mar/Apr 2008 Andy Teng	The European Market Update Taking on HR outsourcing in a more measured way than North American counterparts, European HR leaders seem careful to make their outsourcing effort a more successful experience.
CFO May 1, 2011 Kim Girard	A Talent for Talent The newest talent-management software can help companies conquer some long-standing workforce-management challenges.
CFO Scott Leibs	Fewer Humans, More Resources Human-resource departments leverage e-HR technology for bigger savings... keeping track of incentive comp with ICM software... time-and-attendance system uses eyeprints, saves on back end...
HRO Today Jan/Feb 2008 Jennifer Alviano	Midmarket Momentum: A Heavenly Outsourced Solution In opting for a multi-partner outsourcing strategy, Lord Corporation finds HR XCEL the best fit for its payroll and benefits administration services.
Job Journal June 27, 2010 John Challenger	Employers Can't Afford Complacent Workers The relationship between workers and their employers has been transformed by the past several difficult years. In the new American workplace, those who hope to secure full-time permanent status must see their responsibilities from a management perspective.
HRO Today Jan/Feb 2008 Kerry Ann Vales	Seven Trends Driving a Career in HRO Why are HR professionals turning to opportunities in the outsourcing field? Opportunity to learn a broad array of skills and build client relationships are among key considerations for workers.
Entrepreneur July 2002 Mark Henricks	"Self" Respect You can't deny consumers their desire to do everything themselves.
CFO February 15, 2006 Megan Santosus	By Popular Demand Why buy HR applications when you can rent them? Human resources, for once, leads rather than lags a technological advancement.
CIO April 30, 2012 Stephanie Overby	Can Watson, IBM's Supercomputer, Cure Cancer? WellPoint and Cedars-Sinai are putting IBM's supercomputer Watson to the test in pilots targeting cancer treatment and improved EMRs.