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PC World June 2006 Christopher Null |
All-Star Tech Stores Who's got the best prices, selection, sales help, and return policies among online and brick-and-mortar stores? We surveyed more than 5000 readers to find the best places to buy tech gear. |
PC World November 2004 Anne Kandra |
Best Places to Buy We surveyed nearly 3500 readers and shopped 15 stores and sites to find out which ones have the smartest salespeople, lowest prices, and widest selection. |
PC World December 23, 2007 Jeff Bertolucci |
Best Places to Buy Tech Products Now and Post-Holidays You know which products you need. But where and when can you get the best deals? Our ratings of the best tech stores and our tips for timing your purchases can help. |
Entrepreneur January 2005 Melissa Campanelli |
Dare to Compare Will listing your products on comparison-shopping sites boost business? |
CRM March 2006 Colin Beasty |
Retail's Two Worlds: Tips on Integrating Online and Offline Channels The emergence of online shopping is forcing retailers to reconsider the business practices and technology they use to manage customer experience in the store and on the Web. |
PC World June 1, 2000 Roberta Furger & Aoife McEvoy |
The Buying Game: Best and Worst Places to Shop for a PC Almost moment by moment, computers get cheaper, faster, more feature-rich. So why don't they get any easier to buy? Alas, figuring out where to purchase a PC remains a tricky proposition. That's true even if you happen to know exactly what system you want--and only more so if you require some assistance zeroing in on the perfect PC. |
InternetNews December 16, 2003 Susan Kuchinskas |
E-Tailers Send Shoppers Back to the Mall As retailers integrate their Web sites with other channels, the Web is becoming a marketing tool to drive traffic to physical stores. |
Fast Company April 2008 James Kuczmarski |
Journal-ist: Freedom of Choice From the journals, studies on why we shop online, how clicks-and-mortar stores can build trust, and how negative reviews can be overcome. |
The Motley Fool March 1, 2005 Dave Marino-Nachison |
Circuit City Unplugs Amazon Changes in the way people buy online are moving the power back to the shopper. |
The Motley Fool June 29, 2004 Alyce Lomax |
Off Target? Like its rival, the discount retailer says it will miss its same-store sales forecast for June. |
InternetNews May 11, 2009 Michelle Megna |
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. |
Entrepreneur June 2007 Kim T. Gordon |
A Real Standout When customers ask "why should I buy?" you can win their dollars - and their loyalty - by showing your competitive advantage. |
The Motley Fool November 25, 2008 Dayana Yochim |
How to Win at Holiday Markdown Madness Seven ways to make sure you're really getting the best deal online. |
InternetNews October 19, 2004 Susan Kuchinskas |
Buy.com Makes Buy Online retailer Buy.com has acquired Metails, a site that combines affiliate marketing with social networking. |
Knowledge@Wharton |
The Failure of Customization: Or Why People Don't Buy Jeans Online Ever since the Internet emerged as a sales channel in the 1990s, it has been thought that one of the chief advantages of e-commerce would be its ability to facilitate the customization of goods and services for consumers. That promise, however, is not yet close to being realized... |
PC World May 2006 Alan Stafford |
Are Extended Warranties Worth It? With standard warranties dwindling, you need to decide whether to pay for coverage you used to get for free. Our survey of 2000 readers reveals some surprising data about extended plans. |
InternetNews November 11, 2009 |
IBM Personalizes Shopping With Commerce 7 WebSphere Commerce 7 adds mobile and social commerce features just in time for the holiday shopping season. |
InternetNews June 1, 2007 Stuart J. Johnston |
Web Retail All About Customer Experience Survey shows price doesn't count as much as a good experience with online customers. |
InternetNews January 23, 2006 David Ian Miller |
Report: Online Retail on Easy Street Growth in online retail spending will be healthy over the next few years, but retailers will have to scramble for the attention of a maturing population of online shoppers, according to a forecast by JupiterResearch. |
InternetNews January 13, 2005 Clint Boulton |
Retailers Mixing Up E-tailing Tactics Online retailers used new tactics to boost sales during the end of year holiday shopping season, according to the results of a mystery shopping study conducted by the e-tailing group. |
BusinessWeek November 21, 2005 Robert Berner |
Watch Out, Best Buy And Circuit City The real earnings engine at Best Buy and Circuit City is not the product sale, but in the sale of warranties. Now, Wal-Mart is trying to cut them off at the register. Will Wal-Mart's move also cut into their earnings? |
Search Engine Watch December 1, 2005 Chris Sherman |
New Players in Shopping and Comparison Search Although established players continue to dominate the shopping and comparison search space, a number of new companies have launched promising alternatives that offer even more features for searchers and merchants. |
Search Engine Watch December 8, 2003 Chris Sherman |
Shopping Search Week Shopping search has grown up. Once simple product search and price comparison engines now offer sophisticated tools designed to assist with all aspects of the shopping cycle. |
HBS Working Knowledge October 10, 2011 Lal & Alvarez |
Retailing Revolution: Category Killers on the Brink Big-box retailers that are slow to see the tsunami wave of online competition on the horizon stand to be swept away. |
PC World January 2004 James Oliver Cury |
The Art of the Deal The right tech products at great prices from trustworthy merchants are out there. These 30 tips and sites will help you find them, online or off. |
PC World May 2003 Michael Gowan |
Public Opinions: Inside User Reviews All over the Web, all kinds of people write real-world reviews of tech products. Can you rely on them? Here's the straight scoop. |
Entrepreneur April 2005 Melissa Campanelli |
Happy Returns? E-tailers are rethinking their policies to curb return fraud. Should you? |
Search Engine Watch January 31, 2007 Kevin Newcomb |
Search Presents Challenges for Retailers In addition to paid search, retailers should pay attention to search engine optimization and shopping search engines, according to a new study from TrafficLeader. |
InternetNews November 26, 2007 Kenneth Corbin |
The Highs And Lows of Holiday e-Commerce With traffic up and site performance down, Black Friday is a mixed bag for many online retailers. |
InternetNews February 15, 2008 Kenneth Corbin |
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. |
Commercial Investment Real Estate Sep/Oct 2013 Jennifer Norbut |
Beyond the E-tail Era New factors are shaping retail's next phase. Research shows and many retail industry experts agree that consumers are settling into a preference for a "blended" shopping experience. |
HBS Working Knowledge March 22, 2004 Manda Salls |
Loyalty: Don't Give Away the Store Loyalty programs are profitable--if used correctly. Harvard Marketing professor Rajiv Lal discusses how grocery stores get it wrong. But you can get it right. |
The Motley Fool March 12, 2007 Mike Cianciolo |
Target's on Top Target continues to be the trendy pick among the discount retailers, as demonstrated by its sales growth. Unfortunately for those who don't already own it, its stock price has been just as strong and is trading near all-time highs. |
InternetNews December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. |
The Motley Fool June 29, 2009 Alyce Lomax |
As Inventories Shrink, Will Internet Retail Shine? Trimming inventory could help bricks-and-mortar stores cut costs -- or annoy shoppers. Will it help Internet stores? |
CRM December 2014 Maria Minsker |
UPS Calls on Marketers to Help Manage Holiday Peak A joint effort is designed to curb shipping slowdowns this year. |
Knowledge@Wharton |
Pay-for-Performance Trade Promotions Can Ease Friction Between Manufacturers and Retailers A common practice, trade promotion involves manufacturers giving cash or a discount to retailers in hopes that the retailer will in turn discount or promote their product to consumers. This arrangement can be a major source of friction between the two parties... |
BusinessWeek November 8, 2004 Louise Lee |
Santa's Feeling Strapped This Year Consumer confidence fell in October for the third month in a row. Income growth is sluggish. Energy prices are soaring. And retailers across the country are bracing for what could be a cheerless season. |