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CRM
December 12, 2014
James Keller |
Use Personalization to Convert Online Sales Emulate the in-store experience with e-commerce tools.   |
InternetNews
February 8, 2008
Kenneth Corbin |
For e-Tailers, It's a Wide, Wide Web As e-commerce choices abound, nearly all online shoppers report site-hopping in a survey from JupiterResearch. |
CRM
July 2011
Brittany Farb |
Smartphone Shopping Sprees on the Rise Half of Americans use their mobile devices to make purchases, study shows. |
InternetNews
December 16, 2003
Susan Kuchinskas |
E-Tailers Send Shoppers Back to the Mall As retailers integrate their Web sites with other channels, the Web is becoming a marketing tool to drive traffic to physical stores. |
HBS Working Knowledge
October 10, 2011
Lal & Alvarez |
Retailing Revolution: Category Killers on the Brink Big-box retailers that are slow to see the tsunami wave of online competition on the horizon stand to be swept away. |
InternetNews
February 15, 2008
Kenneth Corbin |
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. |
Search Engine Watch
October 25, 2005
Shari Thurow |
Shopping Search and Merchant Reputations Consumers often look to merchant reputations on shopping search engines when deciding to make a purchase. But who determines these reputations? And can you trust them? |
InternetNews
December 2, 2005
Susan Kuchinskas |
Love Those MVPs -- Most Valuable Shoppers The top 18 percent of spenders are driving nearly half of all online buys. |
InternetNews
December 19, 2006
Nicholas Carlson |
ECommerce Will Always Have Procrastinators ECommerce might make Americans put off shopping just a little longer before Christmas. |
CIO
February 1, 2004
Fred O'Connor |
Magic Wand Makes Lines Vanish A cart-mounted computer helps consumers locate and scan goods as part of a Stop & Shop pilot project. |
The Motley Fool
May 18, 2004
Alyce Lomax |
Saks Appeal The department store retailer provides some hot shopping. |
Search Engine Watch
November 12, 2010
Dan Yomtobian |
Keep the Holiday Gifts in Their Carts With Remarketing Want a huge lift in ad response for the holidays? A remarketing campaign can help you combat rising cart abandonment rates for online shoppers. |
InternetNews
May 11, 2009
Michelle Megna |
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. |
InternetNews
October 23, 2008
Kenneth Corbin |
Holiday e-Commerce Seen Only Rising 12% Forrester revises its growth expectations for the holiday shopping season. Gas is still playing a role, along with economy. |
CRM
November 23, 2015
Sam Del Rowe |
Online Shopping to Increase Over Thanksgiving Weekend, Deloitte Says Black Friday will see a rise in cyber-shopping as the retailer advisory firm predicts more money spent -- and more of it online -- this year. |
InternetNews
December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. |
HBS Working Knowledge
February 24, 2014
Corstjens & Lal |
Busting Six Myths About Customer Loyalty Programs Low-margin retailers argue they can't afford customer loyalty programs, but is that true? Rajiv Lal and Marcel Corstjens make the case that such programs are profit-enhancing differentiators. |
CRM
December 30, 2015
Sam Del Rowe |
Retail Predictions for 2016 Mobile will continue to dominate, but businesses need to be aware of the platform's risks. |
InternetNews
December 6, 2005
Jim Wagner |
Online Shoppers Buying it All Online shopping got off to a quick start this holiday season, with e-tailers reporting a consumer spending increase of 24 percent over last holiday season, according to a survey. |
The Motley Fool
July 3, 2008
Colleen Paulson |
Online Sales Could Stomp on Comps Same-store sales have traditionally been the must-have accessory in measuring retail sales effectiveness. But a new generation of consumers may be taking shopping online, and if so, we'll have to look at retail sales in a new light. |
InternetNews
January 13, 2005
Clint Boulton |
Retailers Mixing Up E-tailing Tactics Online retailers used new tactics to boost sales during the end of year holiday shopping season, according to the results of a mystery shopping study conducted by the e-tailing group. |
CRM
January 11, 2013
Mikael Lyngso |
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. |
AskMen.com
November 21, 2001
Justin Becker |
How To Buy A Computer Online With this online computer-shopping guide, you'll have the opportunity to visit these popular e-tailers and browse the "aisles" to find the computer of your choice... |
InternetNews
November 11, 2009 |
IBM Personalizes Shopping With Commerce 7 WebSphere Commerce 7 adds mobile and social commerce features just in time for the holiday shopping season. |
InternetNews
November 28, 2008
Kenneth Corbin |
The Social Side of Shopping Online retailers and advertisers look to 'widgetize' your holiday shopping experience, and maybe save you money in the process. |
Registered Rep.
October 28, 2014
Jennifer Popovec |
E-Commerce Lifts Industrial REITs E-commerce in the United States is growing faster than traditional retail sales, but less appreciated is that the trend is pushing up demand for physical space. |
BusinessWeek
May 9, 2005
Joseph Weber |
How The Net Is Remaking The Mall To lure Web-savvy shoppers, retailers are turning to "lifestyle centers," which are small, convenient, open-air retailing complexes. |
PC World
December 23, 2007
Jeff Bertolucci |
Best Places to Buy Tech Products Now and Post-Holidays You know which products you need. But where and when can you get the best deals? Our ratings of the best tech stores and our tips for timing your purchases can help. |
InternetNews
December 20, 2004
Susan Kuchinskas |
Holiday Shopping Surge is On Online shopping peaks on Mondays, while online spenders don't stop for the holiday. |
The Motley Fool
December 1, 2010
Alyce Lomax |
Cyber Monday's a Red-Letter Day The online shopping day made history this year, but retail's not out of the woods. |
The Motley Fool
March 31, 2004
Selena Maranjian |
Call of the Mall Why are malls set up the way they are? Paco Underhill's new book explores the statistics of mall shoppers and offers suggestions for improvement. |
PC World
June 2006
Christopher Null |
All-Star Tech Stores Who's got the best prices, selection, sales help, and return policies among online and brick-and-mortar stores? We surveyed more than 5000 readers to find the best places to buy tech gear. |
InternetNews
August 12, 2009 |
Economy Sends E-sales Into Negative Territory Overall online retail spending continues to slip in the second quarter, though some categories still post solid gains. |
InternetNews
June 1, 2007
Stuart J. Johnston |
Web Retail All About Customer Experience Survey shows price doesn't count as much as a good experience with online customers. |
Inc.
October 2005
Stephanie Clifford |
The Hidden Value of Slow Sellers Products that sell slowly are not necessarily a drain on resources. |
The Motley Fool
July 28, 2010
Srikanth Srinivasa |
Amazon Partners With Facebook to Make Online Shopping More Social Amazon is now offering its shoppers a connect with Facebook accounts that allows movement of Facebook friends to Amazon to get recommendations from friends on what to buy. |
Food Processing
February 2010
Diane Toops |
Grocery Buying in the Current Economy A survey of 1,000 primary shoppers last April found 35 percent of shoppers were, indeed, affected by the economy through household income reductions, which in turn changed their shopping behavior. |
InternetNews
December 26, 2003
Sean Michael Kerner |
More Happy Returns for eTailers Online shopping stats continue their end-of-year surge. |
CRM
November 2014
Maria Minsker |
More E-Commerce Experiences Are in Store New technology enables retailers to bridge the physical and digital divide for the holiday shopping season |
Entrepreneur
July 2010
Gwen Moran |
The Opportunity in Opinion PowerReviews proves the value of filtered, aggregated customer feedback by closing a third round of funding. |
HBS Working Knowledge
March 22, 2004
Manda Salls |
Loyalty: Don't Give Away the Store Loyalty programs are profitable--if used correctly. Harvard Marketing professor Rajiv Lal discusses how grocery stores get it wrong. But you can get it right. |
Entrepreneur
February 2003
Mark Henricks |
Net Meeting Let us introduce you to the most important people on the Internet. If you think you know e-commerce consumers, this might surprise you. |
BusinessWeek
December 12, 2005
Timothy J. Mullaney |
E-Tailers Try New Holiday Tricks Online retailers are tapping blogs, social-networking sites, and GPS technology to lure shoppers. |
Information Today
May 26, 2015 |
NPG Announces New Journals for 2016 Nature Publishing Group will launch three new journals in January 2016: Nature Energy, Nature Microbiology, and Nature Reviews Materials. |
CIO
December 15, 2003
John Blau |
Future Is Now at Supermarket At one of Metro AG's Extra supermarket outlets in the industrial Ruhr Valley city of Rheinberg, Germany, about the only thing automated systems won't do is place a shopper's groceries in her car. This is the retail giant's experiment begun in April known as the Future Store. |
Food Processing
January 2012
Diane Toops |
For Downturn Shoppers Home Is Where The Best Deals Are The ongoing economic downturn has spawned a new breed of consumer: downturn shoppers, who are adjusting their food and beverage-related behaviors in an effort to save money. |
CRM
December 20, 2013
Scott Hays |
The Nightmare After Christmas Use post holiday returns as a customer service opportunity. While the holiday shopping season brings more chances to engage customers, it also brings more chances to lose them. |
The Motley Fool
November 28, 2011
Tim Beyers |
Facebook's Growth Is Just Getting Started Fresh data from social media consultant Sociable Labs says that 50% of e-commerce site shoppers are logged into Facebook when walking the e-aisles. |
The Motley Fool
June 20, 2008
Colleen Paulson |
China Goes Power Shopping Shop for stocks with Chinese growth potential. |
InternetNews
November 20, 2006
Nicholas Carlson |
'Tis The Season For e-Tailers' Extras The Monday after Thanksgiving traditionally kicks off the online holiday selling season, and it could be a big year for e-tailers. |
