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Open Source Strategies Releases Opentaps CRM2 The new product connects to Magento for online stores.   |
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RingCentral Now Integrates with Zendesk Integrations are designed to boost customer service capabilities while reducing support costs. |
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November 17, 2015 |
Magento Releases Magento 2.0 E-Commerce Platform Magento 2.0 offers greater flexibility, scalability, and a more responsive design. |
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March 2013 |
CRM Service Awards: Rising Stars With on-the-go consumer and business environments becoming more pervasive, companies that can not only keep up with customer needs, but anticipate them, will come out ahead. This year's Rising Stars are prime examples of how to do just that. |
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June 11, 2015 |
PandaDoc Is Now Integrated with Zendesk Thew integration simplifies document-related tasks from within Zendesk. |
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March 2015
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The 2015 CRM Rising Stars: Zendesk Gives Small Enterprises the Tools They Need to Grow With the addition of customer survey feedback, activity reports, and mobile contact capabilities, the SMB specialist bolsters its platform. |
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November 13, 2013 |
Engagor Integrates with Salesforce, Desk, and Zendesk to Simplify Social Lead Generation Engagor's integration with leading CRM applications enhances sales and customer service processes through social channels. |
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November 13, 2012
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SumAll Adds Instagram Analytics Tool helps companies visualize social, online sales metrics. |
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July 9, 2015 |
Pipeliner Integrates with Magento The bidirectional sync of products, contacts, and orders between Pipeliner CRM and Magento connects online stores to sales pipelines. |
Inc.
September 2008
Ryan Underwood |
If You Build It, They Will Shop Tools for creating and souping up an online store. |
InternetNews
February 14, 2011 |
Zendesk Taps iPad for New Help Desk App The Zendesk for iPad help desk app includes new features specifically for the iPad. |
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Zendesk Readies Facebook Messenger for Customer Service When reaching out to customers through social media, companies need to tread a fine line |
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HBS Working Knowledge
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Marc J. Epstein |
Start to Measure Your E-commerce Success This excerpt from the visiting professor's new book, "Implementing E-commerce Strategies: A Guide to Corporate Success after the Dot.Com Bust," shows how survivors of the dot-com fallout can put metrics to good work. |
