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October 15, 2015 |
Jive Releases Updated Jive-x Social Community Solution Latest release of Jive's external community solution extends the reach of communities and makes them more user-friendly.   |
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June 20, 2013
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Jive Software Steps Up Mobile Strategy An interest in enterprise collaboration fuels product development, integrations. |
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November 14, 2014 |
RingCentral Now Integrates with Zendesk Integrations are designed to boost customer service capabilities while reducing support costs. |
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September 16, 2014 |
Jive Integrates with Microsoft Office 365 Jive Connectors for Office 365 bridge the gap between on-premises and cloud. |
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June 11, 2015 |
PandaDoc Is Now Integrated with Zendesk Thew integration simplifies document-related tasks from within Zendesk. |
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February 2011
Juan Martinez |
Lithium, Jive Lead Community Platform Growth More than half of $500-million-a-year companies have in place or are developing community platform programs, according to Forrester Wave. |
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March 2011 |
The 2011 Rising Stars Whether these four companies will keep ascending and ultimately join the leaderboard remains an open question. By focusing on where customer service is headed, they are on the right track. |
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November 15, 2012
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Zendesk and Magento Team Up in Platform Integration Alliance will drive customer service support for e-commerce sites. |
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June 2011
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Peer Power Online communities foster customer loyalty by doing what traditional contact centers cannot. More companies are adopting social community platforms as a form of customer service and are garnering more tangible results. |
