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Bank Systems & Technology January 1, 2007 Nancy Feig	Opening Up: Banks Expand Customer Reach With Online Account Opening Online account opening is becoming a cost-saving must-have for financial institutions.
Bank Systems & Technology June 9, 2010 Penny Crosman	Americans' Overall Cell Phone Use Dropping Overall mobile phone adoption dropped from 85% in 2009 to 74% in 2010, according to Javelin Research. But mobile-banking-friendly smart phone usage has grown 7%.
Bank Technology News July 2011	Fears Delay Mobile RDC More than half of financial institutions say they plan to offer remote deposit checking in the next six months, despite fears.
Bank Technology News July 2005 Glen Fest	On-Line Banking: Access to Funds Can Be Immediate Wachovia is the latest of the big banks to introduce immediate opening and funding of on-line accounts. Vendors are hoping for something to click with small banks soon.
Bank Technology News May 2009 John Adams	Grow Without Getting Big Online account opening's not exactly on the IT frontier, but its potential as a low- cost engine for deposit growth provides a new option for the future of community and regional banks.
Bank Systems & Technology September 17, 2007 Nancy Feig	Age Matters When it Comes to Channel Preference Though generational differences greatly influence consumers' banking behavior and young consumers have a clear preference for online banking, traditional channels still are important for servicing all generations, two recent surveys suggest.
CRM September 2011 Leonard Klie	Market Focus: Financial Services--Retail Banks Need an Overhaul Changing consumers' habits requires financial institutions to sharpen their focus on service, according to report
Wall Street & Technology March 18, 2008 Cory Levine	Identity Fraud on the Decline Despite the hype, identity fraud is on the decline, according to a new survey. But as fraudsters return to traditional channels, such as phone lines, to steal the trusting public's personal information, few financial institutions have implemented multifactor authentication for telephone banking.
Bank Systems & Technology November 11, 2007 Peggy Bresnick Kendler	Online Account Opening Provides Myriad Benefits to Retail Banks From processing efficiencies to high customer satisfaction and competitive differentiation, online account opening can help banks improve customer acquisition and profitability. But it needs to be done right.
Bank Technology News December 2008 Holly Sraeel	ID Fraud Resolution? Yes. But Banks Need To Prevent It. But a greater focus on prevention, detection and resolution of ID fraud over the past four years has translated into big advances for banks.
Bank Systems & Technology November 26, 2007 Maria Bruno-Britz	Javelin Finds More Banks Using Multi-factor Authentication With the FFIEC deadline for implementing multifactor authentication now but a memory, banks have improved their efforts to secure customers' information, according to a study. However, there is more banks can do.
Bank Technology News March 2011 John Adams	Distinction Against Tough Odds Research and analysis sounds an alarm for smaller banks, and it's up to other community banks to join the ranks of United Community, Kirkpatrick and Alpine in embracing IT creativity to level the playing field with larger institutions.
Bank Systems & Technology September 9, 2008 Peggy Bresnick Kendler	Fiserv Rolls Out All-in-One Mobile Banking and Payments Solution Mobile Money offers online and offline enrollment capabilities and integrates with core banking, online banking and electronic payments systems.
Bank Systems & Technology August 25, 2010 Penny Crosman	Fiserv Rolls Out Mobile Deposit Capture The OEM Mitek check image capture system will let bank customers deposit checks through their cell phones.
Wall Street & Technology April 14, 2008 Cory Levine	Gartner Offers Financial Institutions Tips to Broaden Client Relationships By helping customers better manage their finances with access to external data, financial institutions can broaden their customer relationships and meet some of their own short-term cost and revenue challenges.
Bank Systems & Technology September 17, 2008 Maria Bruno-Britz	Banks Missing Out on $5bn Revenue Opportunity in Expedited Payments Banks will essentially lose the payments franchise to billers, says Javelin Strategy & Research, if they don't take advantage of the opportunities around expedited payments.
Bank Technology News May 2010 Rebecca Sausner	Most Customers Don't Want to Be "Friends" With Banks, Yet Recent survey numbers suggest that despite the gold rush aura surrounding social networks, it's not crucial for banks to build applications there yet.
Bank Systems & Technology June 23, 2008 Paula Damiano	New Javelin Study Finds Untapped Market for Mobile Banking There is a vast untapped market of potential mobile bankers, and banks may be missing out on a huge opportunity by targeting m-banking services only at online banking users.
Bank Technology News August 2008 Anthony Malakian	Not So Green Many people talk a good "green" game, but how many are really living up to all that talk? A new survey shows ways that banks can help them to do so.
Bank Technology News October 2008 Anthony Malakian	CRM the Top Priority Looking to grab marketshare, many institutions plan to throw money at customer relationship management and sales automation solutions over the next two years.
Bank Technology News December 2008 Glen Fest	The Paradoxes Of Mobile Adoption A new Javelin Strategy & Research report reveals layers of paradox involving mobile banking security.
U.S. Banker January 2010 Marian Raab	The Other Underbanked Bank of America, TD Bank and others are devising ways to move entrepreneurs hiding out in retail platforms into more profitable relationships.
InternetNews April 10, 2006 Michael Hickins	Yodlee Helps Banks Earn Online Interest Seventy percent of bank accounts opened online never get a dollar's worth of deposits.
InternetNews February 12, 2010	Study Puts Identity Theft Cost at $54B in 2009 Research firm Javelin estimates that more than 11 million Americans were victims of identity theft last year, a 12 percent increase that led to tens of billions of dollars in costs.
Bank Systems & Technology November 20, 2008 Orla O'Sullivan	Best Practices on Data Breaches The task of informing consumers of a breach falls on banks. How the institutions do that is key to how they will be perceived by their customers.
Bank Systems & Technology April 23, 2010 Matt Gunn	Mobile Banking Technology Helps Small Banks Build Awareness, Compete As mobile technology becomes more accessible, smaller institutions such as Avenue Bank are leveraging the mobile channel to compete with the big banks.
On Wall Street November 1, 2012 Mason Braswell	Back Office Headaches: Inefficiencies Delay Account Opening Inefficiencies in account opening irk advisors and potential clients alike.
U.S. Banker September 2010 Glen Fest	Miles to Go The online banking evolution is far from over. Banks have a lot of room to improve and a lot of revenue to gain once they do.
BusinessWeek November 12, 2009 Amy Feldman	Buddy, Can You E-Mail Me 100 Bucks? The Next Big Thing in U.S. banking may be mobile person-to-person money transfers.
Bank Technology News November 2008 Glen Fest	Bill-Pay Adoption Remains Elusive In the uphill struggle to gain both customers and revenue for banks' online bill-pay features, vendors continue to tweak their offerings with enhanced services.
Bank Technology News February 2010 Rebecca Sausner	P2P Payments Grow, Primarily Online Person-to-person transfers are quickly moving from press release material to deployed applications, with New York-based CashEdge making much of the recent news with its rollouts of the service at PNC Bank, FNBO Direct, and First Hawaiian Bank.
Bank Systems & Technology November 7, 2007 Nancy Feig	Bank of America Tops Large Banks in Combating Identity Fraud Bank of America ranked the highest in identity fraud protection, detection and resolution, according to a Javelin Strategy & Research study of the top 25 U.S. banks.
Bank Systems & Technology February 10, 2010 Penny Crosman	ID Fraud Grew 12% in 2009, But Wells Fargo's Fraud Losses Are Down Javelin Research's latest fraud survey finds identity fraud continues to rise, but losses are down at some banks due to fraud detection technology improvements.
Bank Technology News March 1, 2008 Glen Fest	Thwarted On-Line, Crime Looks to Past A new identity theft report survey finds a continuing overall decline in fraud numbers and victims, but unfortunately a rapidly rising number of "vishing" and other hands-on alternatives to catching consumers off guard.
Bank Technology News September 2010 John Adams	The New Face of New American Mortgage New American Mortgage believes using Facebook and Twitter in much the same way as consumers is the doorway to relationship building, branding and image marketing.
Finance & Development March 1, 2002 Roumeen Islam	Institutions to Support Markets To spur growth and reduce poverty, poor countries will need efficient formal and informal institutions that support market activity. A major World Bank study offers insights into how such institutions may be developed...