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Bank Systems & Technology
September 17, 2007
Nancy Feig |
Age Matters When it Comes to Channel Preference Though generational differences greatly influence consumers' banking behavior and young consumers have a clear preference for online banking, traditional channels still are important for servicing all generations, two recent surveys suggest.   |
Bank Systems & Technology
July 12, 2010
Penny Crosman |
Mobile Banking Usage Nearly Doubled in Past Year, IDC Says The good news: consumers and banks have made great progress in mobile banking adoption. The bad news: it's hard for banks to make money via mobile. |
Bank Systems & Technology
September 9, 2008
Peggy Bresnick Kendler |
Fiserv Rolls Out All-in-One Mobile Banking and Payments Solution Mobile Money offers online and offline enrollment capabilities and integrates with core banking, online banking and electronic payments systems. |
Bank Systems & Technology
January 1, 2007
Maria Bruno-Britz |
Study: Banks Need New Ways to Gauge Customer Payment Preferences A recent study shows behavior models can help financial institutions understand clients better and can improve their competitive position in the payments business.. |
Bank Systems & Technology
June 9, 2010
Penny Crosman |
Americans' Overall Cell Phone Use Dropping Overall mobile phone adoption dropped from 85% in 2009 to 74% in 2010, according to Javelin Research. But mobile-banking-friendly smart phone usage has grown 7%. |
Bank Systems & Technology
November 19, 2008
Maria Bruno-Britz |
News From the Retail Delivery Show: Fiserv Releases Streamlined Online Banking Experience Brookfield, Wis.-based Fiserv has released its latest offering in the online banking space -- a solution designed to streamline the online banking process for consumers and increase revenue opportunities for financial institutions. |
CRM
September 8, 2015
Dan Moultrie |
Financial Institutions Should Bank on Knowing Their Customers Finding out what customers want, and how they prefer to interact, is to key to profitability. |
Bank Systems & Technology
June 23, 2008
Paula Damiano |
New Javelin Study Finds Untapped Market for Mobile Banking There is a vast untapped market of potential mobile bankers, and banks may be missing out on a huge opportunity by targeting m-banking services only at online banking users. |
InternetNews
November 15, 2007
Kenneth Corbin |
AT&T, Qualcomm Hope to Cash in on Mobile Banking AT&T debuts a banking service, while Qualcomm snaps up a technology vendor. |
CRM
November 9, 2015
Sri Chawla |
Savvy Banks Market Like Retailers Financial institutions should focus on reaching today's on-demand consumer. |
Bank Technology News
January 2010
Michael Sisk |
Wells Fargo Hosts Mobile Monday Twitter is an intriguing customer communication channel, but its potential is uncertain and the rules of engagement are unclear. Experimentation will be needed to sort it out, and one recent test was Wells Fargo's "Mobile Monday." |
Bank Systems & Technology
July 29, 2008
Lance Drummond |
Mobile Banking: Weighing the Lessons Learned On its way to growing its mobile banking customer base to more than 1 million users, Bank of America has successfully addressed a number of technological, cultural and marketing-related issues. |
Bank Technology News
June 2010
Rebecca Sausner |
U.S. Banks are Losing The Tech Creativity War American banks are behind the eight-ball when it comes to the innovation imperative. |
Bank Systems & Technology
May 14, 2009
Katherine Burger |
Microsoft and Agree Technology Announce SuperTeller for Next-Generation Branch Transformation Xiamen International Bank first to adopt innovative new solution to optimize branch efficiency. |
U.S. Banker
July 2009
Glen Fest |
The Dollars and Sense of Going Mobile Banks that latched onto mobile banking a few years ago were more interested in first-mover advantage than profitability. |
Bank Systems & Technology
May 4, 2010
Matt Gunn |
Wells Fargo Expands Popular Small Biz Mobile Banking Program The bank has been seeing double-digit growth every month for for its small business mobile banking offering. |
Bank Systems & Technology
June 1, 2009
Katherine Burger |
Fiserv Introduces Mobile Money FastTrack to Simplify Delivery of Mobile Banking Services Streamlined version of flagship solution developed to help financial institutions more quickly offer mobile banking services. |
Bank Systems & Technology
July 22, 2010
Penny Crosman |
U.S. Consumers More Willing to Bank, Make Payments Via Mobile Device They still lag the rest of the world, but 16% of U.S. consumers now say they're comfortable with mobile banking and mobile payments, according to a KPMG study. |
Bank Systems & Technology
April 23, 2010
Matt Gunn |
Mobile Banking Technology Helps Small Banks Build Awareness, Compete As mobile technology becomes more accessible, smaller institutions such as Avenue Bank are leveraging the mobile channel to compete with the big banks. |
U.S. Banker
August 2010
Podrebarac & Ortiz |
Getting Back to Growth by Managing Costs Banks must pull costs out of areas that are not central to their mission and put the savings into capabilities that customers care about. |
U.S. Banker
July 2009
Stessa Cohen |
The Case for Building a Social Media Strategy The growth of social networking and the emergence of social-banking models will drive fundamental change in the ways that consumers manage their financial lives. |
U.S. Banker
September 2010
Glen Fest |
Miles to Go The online banking evolution is far from over. Banks have a lot of room to improve and a lot of revenue to gain once they do. |
Bank Systems & Technology
May 26, 2010
Penny Crosman |
Half of Consumers' Attempts to Open Online Bank Accounts Fail Banks need to make their online account opening process easier, faster, and more secure, a Javelin research report finds. |
The Motley Fool
January 23, 2006 |
All About Online Banking You may not need your bricks-and-mortar branch as much as you thought. |
Bank Technology News
June 2010
Daniel Wolfe |
Android is Breathing Down iPhone's Neck The most active mobile banking users are on phones that run Google Inc.'s Android operating system, according to a new report. |
FDIC FYI
July 9, 2004 |
Bank Branching Trends and Prospects of Key Banking Sectors A summary of three reports released today that represent the fourth installment of the Federal Deposit Insurance Corporation's Future of Banking Study. |
The Motley Fool
September 7, 2005 |
How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips. |
Bank Technology News
December 2008
Glen Fest |
The Paradoxes Of Mobile Adoption A new Javelin Strategy & Research report reveals layers of paradox involving mobile banking security. |
Bank Technology News
March 2010
Daniel Wolfe |
Channel Surfing When Wells Fargo offered text-message banking services to both online and non-online banking customers in a recent offering, it revealed a major step in distinguishing mobile from Web banking, a goal long discussed and now being put into practice. |
Bank Systems & Technology
December 23, 2007
Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry. |
Bank Systems & Technology
November 1, 2006
Phil Britt |
Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers. |
Wall Street & Technology
January 23, 2008
Cory Levine |
Brokerages Still Fail to Offer Full Web-Based Banking Services A new report suggest only 40 percent of brokerages can be considered a full 'bankerage,' a brokerage that offers traditional banking products with all accounts accessible via a single Web login. |
Bank Systems & Technology
February 13, 2009
Geoff Greenwade |
Reduce Costs and Improve Performance With Green Banking Green Bank looks at green banking in three areas -- operational, technological and client acceptance. |
The Motley Fool
April 1, 2004
Selena Maranjian |
How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money. |
Bank Systems & Technology
June 16, 2008
Kristie Cattafi |
Commerce State Bank Moves to Metavante In an effort to meet its needs for growth, Commerce State Bank is converting its current core-processing platform to the Integrated Banking Solution from financial solutions provider Metavante. |
U.S. Banker
October 2009 |
The 25MPWIB Awards Dinner: A Photo Gallery Pictures of the 25 most powerful women in banking. |
Bank Systems & Technology
November 1, 2006
Nancy Feig |
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically. |
Bank Technology News
June 2007
Glen Fest |
Mobile Banking: Mobile Banking is Finally Almost Here. Really. An adoption surge, fueled by user technology and industry convergence, is expected to propel mobile banking's march to the financial services mainstream within three years. |
InternetNews
December 21, 2007
Kenneth Corbin |
A 'Building Year' For Mobile Banking Research firm Celent looks ahead to the coming year in banking technology. |
Bank Systems & Technology
August 24, 2010
Matt Gunn |
Bank of the West Launches Mobile Banking New SMS-based service available to Bank of the West online banking customers. |
Bank Technology News
March 2011
John Adams |
Distinction Against Tough Odds Research and analysis sounds an alarm for smaller banks, and it's up to other community banks to join the ranks of United Community, Kirkpatrick and Alpine in embracing IT creativity to level the playing field with larger institutions. |
Bank Systems & Technology
February 1, 2007
Kere Lewis |
Banks to Explore Channel Optimization In 2007, many banks will explore channel optimization and the alignment of products and services with sales and service delivery channels to balance a positive customer experience with the need to better control costs. |
Bank Technology News
November 2009
John Adams |
Vendors Offer New School 'Wrappers' Vendors are flooding the market with products that suggest an intermediate step of usability and attractive screen appearance as the groundwork for future development. |
Bank Technology News
April 2009
Steve Marlin |
Move Customers, but Don't Herd Them Merging banks need to choose between consolidating online banking platforms immediately, or running them separately for a period of time. |
InternetNews
November 12, 2010 |
Survey: 1 in 3 Customers Fear Online Banking New survey finds that 31 percent of bank customers avoid online transactions because of security concerns. |
Bank Systems & Technology
September 17, 2008
Maria Bruno-Britz |
Banks Missing Out on $5bn Revenue Opportunity in Expedited Payments Banks will essentially lose the payments franchise to billers, says Javelin Strategy & Research, if they don't take advantage of the opportunities around expedited payments. |
Bank Technology News
August 2008
Anthony Malakian |
Not So Green Many people talk a good "green" game, but how many are really living up to all that talk? A new survey shows ways that banks can help them to do so. |
Bank Systems & Technology
November 4, 2003
Cynthia Ramsaran |
Online Banking Comes of Age By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic. |
Wall Street & Technology
February 14, 2006 |
Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report. |
Bank Systems & Technology
August 16, 2010
Matt Gunn |
Customer-Centered Banking is the Future, Author Says Brett King discusses his book Bank 2.0 and the future of banking. |
